I requested a quote from IRS because my aunt's house flooded. They replied within a few minutes and…read morecalled me right away. I have used this company before (same name but different ownership in the Nashville area where I live). I asked if they could come out and look at the damage the next day. To my surprise they said that they could come out right away and even started to drive out while still talking to me. I didn't realize at the time that the longer the water sat the worse the damage would get. Eli came out and he was beyond awesome (he is the owner of the company and cared for my aunt's home beyond other contractors that have been hired in the past). He explained and even showed me how much damage there was in the home with his special equipment. There was enough damage to make it worth filing an insurance claim. I called my insurance company and they are going to come out next week to adjust the claim. In the meantime, Eli is drying the home and doing all the necessary things needed to minimize the damage. He uses the same estimating software that the insurance company does (also confirmed with insurance) and knows exactly how to work with them. I am so impressed with the way IRS and Eli handled this situation. It made a really bad situation seem not so terrible. Thank you Eli and IRS, I owe you!

Eli and his team did a remarkable job when we had a line on our dishwasher burst and flood our…read morekitchen. He came over to inspect everything before writing out a plan to solve our issues. He was prompt, professional, and reasonable. We ended up needing to work with our insurance company, and Eli took the lead on that as well. It was a relief to have a company like Independent Restoration Services that worked effeciently and made sure to communicate throughout the process. Thank you Eli and team! We sure do appreciate your help!

Quality 100% service, very good customer service and they answered all my doubts. Excellent quality…read moreof service.

Never contacted me. They were on the list yelp sent they should have responded with a simple text…read more Chris P. Yelp does not give your phone number out or mine for privacy reasons. You have to communicate thru yelp for me to give you my email or phone number. You might be out of my area but yelp sent. Me your company name saying y'all will be in contact. Today they asked how did. My experience went with Metro Builders.

I had some dark spots in my bathroom that were first thought to be mold and the problem needed to…read morebe addressed before I could sell my home. The owner, Richard Gehrett, came to my home checked for mold and did an air quality test. It turns out it was not mold and the air quality test was good. However, Mr. Gehrett could have told me it was mold, charged me to get rid of it and I would not have known any different. I appreciate his honesty, promptness and professionalism in handling my request.

From the owner: Your Local Water Damage, Fire Damage & Mold Remediation Experts in Memphis, Tennessee…read moreWe provide restoration services to Memphis, Tennessee, and its surrounding areas. Are you in need of fire damage restoration? Need help with mold remediation? Seeking water damage restoration in Memphis, Tennessee? We can help!

We love our new bathroom and Rodolfo worked with us to create a luxury primary bathroom. Waited to…read morepost a review so I would have a chance to use every thing first. We feel as if we're on vacation either at a luxury hotel or condo/cottage. Some items we picked out for them to install and some he provided. He worked within our budget and we couldn't be happier.

After several quotes, I selected Instant Projects to remodel 3 full size bathrooms, 1/2 bath,…read moremudroom, and laundry room. The price was resonable and transparent. I did have to inspect the work closely to make sure work was as I wanted, and the workers did good on correcting any issues or modifications. Overall, I am happy with cost and work quality. I would note that work done by the tile workers was execellent! They did amazing job with arranging the tiles to make the patterns flow, instead of looking disjointed and odd.

Servpro was excellent. My wife and I went away for the weekend and came home to a flooded house…read more The toilet on the second floor broke and flowed openly for 2 days straight. Our insurance sent Servpro out to dry the house. David and Alex were incredibly polite and understanding. David went out of his way to make sure that we fully understood what they intended to do, what it would look like, and what the results would be. He made sure to answer all of our questions fully. He was also very accommodating of our schedule and requests. These guys usually talk to people on bad days and they're very understanding of that situation. I cannot stress enough how polite, understanding, and accommodating they were. Thanks guys!

Don't do it! You will not get all your stuff back and have…read moreto sign that you did. It is impossible to know if all your items were returned to you. They push you to sigh that all your things have been returned. Weeks later I missed a diamond ring that was my grandmothers. Someone really liked my antiques because they are gone too. You need to take pictures of everything you can if you use anyone in this business. Just terrible!

So we had a water leak inside my kitchen wall when I came home from work. Plenty of water ended up…read moreunderneath the flooring, under some cabinets and soaked into the drywall. Landmark came out surprisingly quick after a call to State Farm and got to work finding my leak and drying my house out. Everybody was fast and professional and I can't be more appreciative. Thanks again guys!

We are grateful to Landmark Construction. My husband discovered a fractured plumbing PVC pipe in…read moreour attic & finished replacing it late Tuesday afternoon. Just then he realized it continued through our expensive steel roof & there was a gap between the steel roof & the pipe. The weather called for hours of rain for yesterday. What to do? Jimmy was so easy to work with & had terrific people skills on the phone. We were also delighted that Jimmy sent Eric out to finish the fix on the roof when he said he would yesterday afternoon. Eric was conscientious enough to fix a small crack on another pipe while on the roof. This was problem solving of the highest order for us.