Called and spoke to their virtual AI assistant (no way to bypass) that made an appointment for my…read moreone month old, got there and was turned away after I paid saying they don't take one month olds. They refunded the cost but it was a huge waste of time while I could have been taking my child elsewhere.

Very smooth experience. Nurses were extremely helpful, doctor was very direct and informative…read more Highly recommend.

This place is great, the staff are excellent and the facility is clean. I've been coming here for a…read morewhile now whenever I need a checkup and it's been great every single time. I'm glad to drive a bit further if it means I get quality care and opinions. Military friendly as well.

Their "online appointment" system is atrocious and you lose your place in line because it won't…read morework without taking a photo of your license with your phone - even when you're standing in the office. There is no way to bypass it. I filled out the paperwork by hand even though I lost my place in line. On top of that, their website says they have an X-ray. THEY DO NOT HAVE AN X-RAY! The guy who came out of the "MANAGER" office said "well, you can come back on *maybe* Tuesday and someone can do it?" IT'S SUNDAY. So apparently they have a machine, but no one to reliably run it (or read the images)?! This place is all window dressing and no substance. Then he had the gaul to tell me "good luck finding urgent care with X-ray." I will be going to TriHealth Priority Care in the morning where I know with 100% certainty they have a functional X-ray and TriHealth physicians to read them. I'm not waiting until "maybe Tuesday" to get x-rays. They shouldn't advertise that they have an x-ray if they don't. And of course his answer to that was "well we can give you medication." I don't want medication. I want answers as to whether I should wrap and "R.I.C.E." it or have it set by a physician. If you have an injury that you think even MIGHT need X-rays, go somewhere else. Not worth the time, aggravation or (actual) pain. The "Manager" speaks very little English and is difficult to understand. He said I wouldn't lose my place in line and failed to tell me about the no-xray until AFTER I filled everything out. Call before you go somewhere, and drive right by this place. Not worth your time or the aggravation.

I switched Primary Care Physicians in 2009, and now see Dr. Warden. I have never regretted this…read morechoice. Dr. Warden takes a proactive approach to my health care. His bedside manner is superb. He takes time to talk to his patient, listen to their concerns, and offer feedback, suggestion and encouragement. I highly recommend the service of himself as a physician and his practice!

Doctor and staff are the best. Took really good care of me. Very helpful and knowledgable. Would…read morerecommend to family and friends. Shane T.

they have terrible service. they tried to charge me 20 grand for putting me in a massage chair and…read moreon a table with a back roller. -00000 stars horrible!!!

I'm incredibly picky about doctors, which makes my confidence in Madeira Family Practice notable. I…read moresee Dr. Messer, my husband sees Dr. Moore, and our twin babies also see Dr. Messer. Dr. Moore is a great doctor, and I like him, but I have a rapport with Dr. Messer. She is thorough, takes the time to understand what is important to you about health and treatment and will do further research if necessary. And she respects my decisions as a parent. She's also a really nice person who I enjoy having a conversation with. The nurses and nurse practitioners are all very solid-- helpful, caring and knowledgeable. I've had questionable experiences with the medical assistants, but it hasn't affected the medical care we've received. Also, the doctors are usually on-time for appointments, and I feel like the staff respects my time.

I honestly used to hate going to the doctor. It's not like I find great pleasure in getting sick…read moreand going to the doctor now, but at least I don't dread it anymore. The ENTIRE staff is great. Starting from the great front desk staff, to the medical assistants that take you back, and of course, the doctors. I've seen 2 doctors (dr. Messer & dr. Sheridan) but I've met them all, and every single one is great. What makes this office great is the fact that the entire staff take the time to really get to know you.

Took good care of my Mother and rehabbed her nicely Would…read moreloved to have had a longer stay but insurance companies run the world now

My parents moved into Maple Knoll in Nov. 2024. When my dad passed in August 2025, we had to move…read moremy mom out because they had no openings in assisted care or in their memory unit. After moving my mom out, Maple Knoll owed us a consider amount of money back for the deposit my parents made. But, we have heard nothing from them for months. It is very frustrating.

I have had three colonoscopies over the years all performed by Dr Allan Peck. I got an…read moreappointment quickly and all the staff were super friendly, professional and efficient. Arrived at 7:30am for a 8:30am procedure and I was walking out the door with my wife by 9am. I couldn't be more pleased with the care I received by Dr Peck and his staff. Top notch medical team.

I needed a referral from my Mercy PCP for this visit and this is where it was sent. I had visited…read morethis location two years prior for a possible explanation of GI symptoms that had resolved. My current symptoms were urgent to me and I could not get an appt elsewhere soon. I saw Dr Tadiparthi who opened up more appts. I wanted a female who could help me with GI symptoms overlapping my history of pelvic adhesions and pelvic floor disorder. I had quite a journey in the past as a senior getting help with pelvic issues. Seems Dr Tadiparthi had her mind made up before entering the room that there was no GI issue. I tried to explain how pelvic adhesions affected the bowels, but she didn't seem to care. Not GI, just being honest, she said. She tried to push prescription for an expensive med through Mark Cuban pharmacy. I declined, said I don't like prescription meds in general, but especially for guesswork. She said not to seek out medical care if I dont want to take medications. She is listed as women's health provider, but did not seem to care about my female health. I said I am seeing UroGyn soon, too. No response. I will continue on my journey to better health and quality of life.

Great MD!!! Nice and listens!!! Worth the drive!!! Really listens to her parients and works with…read morethem for the best possible solution.