This dentists office looks like a spaceship which is a big hit with my kids! I wish my dentist…read moreoffice looked like this when I was a kid or even now! My children have been coming to this dental office for some year now and they look forward to it each time. The front desk employees are always welcoming and helpful. I'm able to make their appointment each time with no issues and they even send me a text message to remind me of their upcoming appointments each time. The dentist hygienist and dentist are great with my kids! They seem to really care about them and their comfort. One thing that really stands out to me is that they ask my children if they have any questions not just me. Everything is also very clean and comfortable.

Lauren and Dr. Betsy are Amazing!!! They are kind, compassionate, professional and very much in…read moretune with the patients (my daughters). If you're looking for a pediatric dentist that is going to create a safe, nurturing and positive experience for your child, come to Ventura Childrens Dental! They are the best of the best :) (Especially Lauren!) Jessica, Sammy & Ella

Dr Navid is amazing, very patient with the little ones and explains treatment very clearly,…read moreAssistant Cindy was very sweet with my toddler, thank you..

They are prompt . I was able to call and get an appointment THAT same day. The staff was extremely…read morenice and friendly and gentle . They took there time and explained everything . They were extremely patient with my son.

Parents do yourself a favor. Any information regarding what insurance they take, get a name and…read moresigned paper saying it is true. We asked last enrollment what insurance they take and the front counter said Delta, so we got delta. Come to find out they won't take a certain type of delta insurance? Wrote an email to speak to the insurance coordinator. No response or return call. While the dentist are great, the front office makes it a horrible place. Now we can't renew our insurance until next enrollment and we are stuck paying heavily on services for our kids. I've always been taught if you don't know something for sure, get back to the person or say I don't know. I guess common sense is gone with this place.

If I could give 10 stars, I would! I took my six-year-old son in for extractions and the assistant…read moreDawn that helped us was amazing. She was so kind and patient and made my son very comfortable, we saw Dr. Anaïs and she was absolutely amazing from start to finish. She was wonderful. She talked to my son through the whole procedure and and my son didn't feel a thing, she was great. I highly recommend Sunny smiles. They even gave him tokens to pick a toy and a golf and stuff certificate!. Everyone is so kind from the front office to the back. Definitely a great experience.

Found Dr. Lee at Prime Dental Group after doing some research about LANAP (Laser Assisted New…read moreAttachment Procedure). Called his office at 10p.m. to leave a voice message in opes they would call me the next day. To my surprise, Dr. Lee answered the phone and we spoke for nearly 60 minutes about my critical dental health. He explained all I needed to know about LANAP and he scheduled me an appointment for the next morning. The dentist I spoke with before Dr. Lee, wanted to remove 5 of my teeth and do 5 bone graphs to prepare for dental implants. The cost would have be in the neighborhood of 30K. Dr. Lee explain in no uncertain terms that my dental health wasn't anywhere near healthy enough for implants. After discussing LANAP a bit more, I was sold. I probably can't say the exact cost of what Dr. Lee did for me, but lets just say he save me a heap of money. More importantly he saved the 5 teeth that the other would have removed. Dr. Lee actually saved my entire mouth and then some. Dr. Lee is super honest, direct, and informative. I feel I received some of the best dental work of my life. I could not recommend Prime Dental Group and Dr. Lee enough. I hope to have Dr. Lee around for many years to come! If i could give 10 stars on this review, I most definitely would! Oh yeah, the dental assistants, hygienists, and front office are also the best and highly helpful. My whole experience at this office deserves a 10 STAR review...

Dr. Lee truly saved my teeth. With over 25 years of experience, he clearly knows what he's…read moredoing--especially when it comes to bite alignment and long-term dental health. From the start, his focus was on what would benefit me in the long run, not just a quick fix. I had a root canal and two extractions on the same side. Initially, the plan was to do a bridge, but Dr. Lee went out of his way to save one of my teeth and recommended a better long-term solution. He even included a dental implant to set me up for the future, so when the root canal tooth eventually needs to come out, we'll be able to bridge both implants together. That level of foresight and care really meant a lot to me. His staff is also incredibly kind, welcoming, and professional, which made the entire experience much more comfortable. Dr. Lee genuinely has your best interest in mind, and I would recommend him to anyone looking for a dentist who truly cares about long-term results.

Very unprofessional handling of a billing and insurance coordination issue. Instead of working…read moreconstructively with us, the office sent a response that felt defensive and dismissive. They emphasized their efforts but didn't acknowledge the confusion or offer real help toward resolution. The situation ended with them canceling appointments and inactivating accounts rather than trying to solve the problem. That's not the level of patient care or professionalism we expect from a pediatric dental office. Families deserve respectful communication -- especially when dealing with insurance matters that are often complex. Unfortunately there is poor follow up on behalf their billing department as you can seen, and to make matters worse you will experience a sarcastic email response. You know à dentist office is wealthy when they are able to turn down patients over $150 that was never properly followed up on.

We have been going here for 10 years. My oldest is now 16. I have 5 kids and they have taken such…read moregreat care of them through the years. The staff is great and usually fit us all in together for cleanings and if we have to have further treatment, they have been so kind and attentive. We LOVE Dr. Betsy, she is so patient, gentle and super quick. We have also seen Dr. Amanda and Dr. Catherine and they were both great. I would totally recommend this office.

I couldn't be more happier with my choice in choosing Sugarbug Dental and Orthodontics to take care…read moreof my children's oral hygiene needs. Even though the drive from Sherman Oaks to Oxnard City is long, I still couldn't be happier with my choice. The offices are clean and organized. The doctors and staff are amazing and always greet us with a smile. My two teenagers have always been afraid of visiting the dentist. However, when we started our dental journey at Sugarbug they seemed to get more comfortable with the idea and even agreed to getting braces. Both recently graduated about a year ago from ortho and I don't think words can suffice with how happy my husband and I are with the results and care our children received! I believe we have been visiting the Oxnard location for over seven years now and have also visited one of the newer offices in Camarillo. Both the dental and orthodontics offices and staff are incredible, informative, attentive and professional. At this point I wouldn't trust any other dental group to take care of my family. Look out Sugarbug soon you will have a third member of our family joining in on the "fun" lol. THANK YOU Dr. Begian, Dr. Vikrum, all the dental assistants and the remaining staff! We love our visits!

-3 times they cancel our appointment due to an inconvenience on their part…read more -they changed doctors twice so therefore we had to make extra consultations so the new doctor can conduct the procedure from the original doctor. - if the doctors have personal things to attend they will cancel on you while your kids are already in their chair waiting !! - the two offices are literally less than a block away from each other and they won't communicate in any way on what's best for the patient, until you make another appointment to communicate to the other office . Good luck!

The doctor in ventura office is not sympathetic with the pain of the children. The assistants and…read moretechnicias and not pacient empathetic. They took x rays on my kid with a bad attitude. The doctor never tried to fix my son's teeth problem..they discriminate against kids that are a bit overweight. Horrible experience. Dont take you kids there unless you want to feel descriminated.

So i didnt have my hopes up due to my 6 yr old having EXTREAM fright/anxiety from previous…read morepediactric dentist. As soon as we were taken back the dental assistant Jackie was a dream explaining step by step to my daughter. Its been way more then a yr the last time she had xrays let alone a real exam or cleaning. Long story short she took her xrays n exam n cleaning like NEVER before its like we had a different child in that room lol i was very happy the Dentist also was so nice and careing explaing everything to her. My 1.5 yr old also got an exam and the dentist was patient with her also she also loved it. Im so happy with this place.

I have been taking my kids here for years. I'm especially happy with Dentist Matt. He is the best…read morechildren's dentist we have ever had. He is funny, patient and my kids feel 100% safe and comfortable when he's doing treatment. (One extraction and two cavities filled) The entire staff is kind and making appointments is always easy. Thank you Children's Choice Oxnard!!!

Dr. Ferrin was especially wonderful with my child, he was great at making the entire visit fun and…read morecomfortable. He took the time to explain each step of the procedure in a way that was easy for my child to understand, and his gentle approach helped alleviate any anxiety. I left feeling confident about my child's dental health and grateful to have found such a skilled and caring pediatric dentist. I highly recommend Dr. Ferrin to any parent looking for top-notch dental care for their children!

Very lovely staff that do everything to make our visit as painless as humanly possible! They also…read moreaccommodate emergencies like crown replacement, and staff is knowledgeable and go thru list of options available with no pressure to make any decision in Particular. Thank you all!

Horrible, painful experience. Incompetence. First time there doctor broke tooth and had to have…read moreextracted. First time I ever had to lose a permanent tooth. Was supposed to be a routine procedure, told by Doctor that nothing would go wrong. There are plenty of dentists. Choose someplace else. I am in constant pain and and suffer every day because of this incompetent nitwit. Pathetic chairside manner. Complained about personal financial problems while working, that should have been a sign. I regret going to this dentist very much. They happen to occupy the office of my old dentist that retired. I thought it would be safe. It is not.

I selected Oak Park Dentistry specifically because they advertise themselves as a pediatric-only…read morepractice, and I expected a high level of patience, child-centered communication, and transparency. Unfortunately, our experience fell well short of that standard. I initially scheduled my 6-year-old son for a cleaning and evaluation of a problematic tooth that likely required removal. The dental technician we encountered was kind and professional, and I appreciated that the practice focuses solely on children. However, my very first interaction with the office--during the scheduling phone call--was unpleasant. The front desk staff came across as curt and dismissive, and it felt unnecessarily difficult to secure an appointment. This already raised some concern. On the treatment day, my son became anxious when staff attempted to tape a VR headset onto his nitrous oxide mask. We then waited approximately 25-30 minutes for the dentist to enter the room while my child sat in the chair wearing the mask. By the time the dentist arrived, he was understandably restless. My son tolerated the lidocaine injections without resistance, but became uncomfortable once a mouth prop was inserted to hold his mouth open. At that point, I expected calm explanations and reassurance directed toward a young child. Instead, communication felt abrupt and procedural, with little effort to slow down or explain what was happening in a developmentally appropriate way. Within a minute of my son becoming tearful, Dr. Alami stopped and informed me that he would not proceed with any treatment if there was any resistance. I was told that because nitrous oxide and lidocaine "did not work," IV sedation was now required and that oral sedation was not recommended or worth attempting. Dr. Alami explained that based on his 20 years of experience, if nitrous fails, oral sedation will as well. What troubled me most was what appeared to be a zero-tolerance philosophy for normal childhood anxiety. My son is not a difficult patient--he responds extremely well when providers take time to explain procedures and allow him to move at a reasonable pace. Expecting a 6-year-old to exhibit no hesitation during dental treatment is unrealistic, particularly in a pediatric specialty practice. If this is the office's standard approach, it should have been clearly disclosed during the initial visit or before beginning nitrous oxide and administering injections. Subjecting a child to that process only to immediately discontinue treatment was upsetting and unnecessary. I was then referred to the front desk to review financial arrangements. I carry Delta Dental PPO, and was informed that Dr. Alami is the only provider in the practice contracted with that plan. For any IV sedation, Oak Park Dentistry requires full payment for the dental treatment on the day of service, with reimbursement from insurance to follow weeks later. I was quoted $1,430 for one extraction (with space maintainer) and several composite fillings. Additionally, the anesthesiologist--who is not affiliated with their office--requires payment in full at $750 per hour. I was advised the procedure could take approximately 1.5 hours, totaling an estimated $1,125 or more, plus a deposit simply to schedule the appointment (quote is solely for anesthesia). Taken together, the handling of my son's anxiety, the communication style, and the substantial upfront financial requirements led me to decline further treatment. I sought care at another pediatric dental office one week later, and the experience could not have been more different. From the front desk staff to the providers, everything was calm, communicative, and genuinely child-focused. Most importantly, my son responded extremely well and completed treatment without issue--confirming for me that the approach taken here was not the only option. While the technician we worked with was courteous, this practice was not the right fit for our family, and I would strongly encourage parents to ask detailed questions about sedation philosophy, behavioral expectations, and financial policies before proceeding.

While we have been taking our kids here for years and love the hygienists and doctors, some of the…read morefront desk staff need a course on customer service 101!! This is what really makes it for people to be comfortable with giving them the business. It all starts with being kind and accommodating. Do better staff!!