Great service. Awesome customer service! Will use again love how organized they wereread more

If I can give 0 stars I would. This was by far the worse experience I have ever had with a rental…read morecompany. Not only was the quality of the product "terrible", cause there's no other word I can possibly use to describe it, but the service and responses were not what I expected. My baby shower is this Saturday, weekend after Thanksgiving. If anyone knows how crazy of time this is to find rentals, then you know what a struggle it was to look for an alternative. After renting the chairs and farmhouse table a month in advance, what was delivered was horrible!! The chairs were broken, worn, and most of all, missing pieces! When I called, I was told the chairs were supposed to be "vintage" looking. I'm not sure what this companies definition to vintage is but it seems they are using the word incorrectly. After calling over 30 other companies, I was finally able to find a replacement for the chairs. I called this company to pick up the chairs but that I would still be needing the tables for the event. Unfortunately, they don't read well and picked up everything. I've emailed and called and no answer. I've had to now also look for tables just 3 days before my shower. It's ridiculous! Be wise in doing business with this company.

Second chance was recommended to me by someone. I have to tell you that the service given by this…read morecompany is awesome. Not only did I get great service from Norma (the owner) but the crew delivered, set up and and then removed all the chairs, table and tent are the most professional, courteous and real nice. Norma was so accommodating and she worked with us on the budget we had. I can't thank Norma enough for helping us make our daughter's engagement party a success.

I found A 2nd Chance Party Rental online and I was a bit worried since so many rental companies are…read morenot reliable. I needed to rent tables and chairs for a small gathering at my house and from the moment I spoke to Norma on the phone she was awesome! Very helpful and help me keep the cost down. The tables and chairs were very clean and everything came out very pretty! I just booked them again for our company holiday party and once again they came through with great service and amazing prices. Thank you Gilbert and Norma!

Great staff and unbeatable pricing! I would Recommend them…read morehands down. Thank you for your services

Great customer service! Decorations came out stunning. Extremely professional company. You get what…read moreu ask for !

Don't follow proper or any safety precautions for rainy weather. Don't use water proof extension…read morecords but also don't tell you not to use the bounce houses if it rains. Specifically asked them when they delivered if we should be aware of anything and they said no. It was raining that day so we continued to use the bounce house. The cord short circuited due to the rain bc it was not water proof and the cord was beyond hot. Couldn't touch it. It collapsed on the children while playing. It wasn't thunder or monsooning rain, it was light rain. Their response was lacking any sort of accountability and just blaming it on the rain. They need waterproof extension cords. Basics and better customer service.

Arrival On time for setup, all went well. Water slide is at…read morewith expected quality. No leak. All working.

Customer service is the best I have experienced with party rentals. After contacting the company…read morevia their website for a quote, I received an email response within just a few hours. Latoya was my initial contact, but after making a decision, I received a call to confirm the details & pay my deposit. The day before my event, I received another call to verify the delivery time & pick up time, as well as the delivery address. I am so impressed with their due diligence!!! During the party, we had some electrical issues with the bounce house, so I contacted the delivery man & he had Latoya follow up with me. She arrived & corrected the problem in no time. And as a bonus, the rental was for the full day, so pick up of the bounce house was made that same day. I would highly recommend Latoya & Cinnamonstixx if you want a stress-free party!!! Thanks to Latoya & your amazing staff!!

We rented this awesome slide for our kids during spring break and we had a great experience. The…read morestaff were amazing during set up and pick up. I have been using the company for several years now and I have always had a great experience!

I had a very bad experience. My experience was unprofessional. This company required me to return…read moretheir items myself the morning after the event however, when I arrived at the venue the next morning to pick up the items, I was told they'd already picked them up. Surprise, Surprise, they claimed to be missing items...how convenient. They proceeded to attempt to charge me double what I paid and harassed me and my event planner for payment. Needless to say, I'll never use them again or recommend their services.

Wow, amazing service and staff at this rental location. Explained everything to me and any…read morequestions I had regards to all the tables and linens I wanted to rent out. Highly recommend this establishment. Located right by a home depot as well. Need a good party rental location they got you here ^.^ thanks again!

I loved ordering from this company all the time, last year was a disaster, I ordered the two story…read morewater slide, it was full of cuts, full of sand, leaking air all day, and it fell down while we are sliding, the employees were no where to found. When I called the office, they said will call you to discuss. This year I am taking my money to a business that appreciates me.

Just rented from them a bounce house, tables, chairs & tent. It was an easy process to call and…read moreorder. I paid with a credit card. Delivery was done on time as promised. Tables & chairs were clean and not falling apart. The bounce house was also clean. Good company that I will use for the future. Money was well worth it.

Imagine that you ordered a Water Slide for your 9 y/o daughter'S B-Day party and you were told that…read moreit will be delivered by 12:00 noon. At 1:30pm it shows up w/o an electric extension cord. ( has 20' of cord from Fan motor. While the children standing around in bathing suits watching and you are searching for a cord they set up this Dirty, cracked, OLD, rotten water slide that had holes and torn pieces. Totally unsafe and would surely scratch your children up if they were to slide down it! When you ask what happened to this equipment the attendant says that the "last customer didn'd like the product so they tore it up"! They then brought it to my house! Called owner and He said "if you don't like it send it back." All I can S\Say is "GOOD LUCK WITH YOUR CHILDREN'S PARTY IF YOU USE THIS COMPANY"!

Excellent prices! Prompt service and the items I rented were in excellent condition. The gentlemen…read morethat dropped off the items were extremely professional; they even wiped some of the chairs down which were very clean to begin with. Overall great customer service. You can tell they want to please the customer. Thank you!

I had an event and decided to rent this company, nothing bad to say, they are super profesional,…read moresuper good vibes and the most important they were at my event super on time. For sure since now they are my first option. I'm so happy with the service.

From the owner: Event - Party Rental Services Serving Monroe County-Miami…read moreDade-Broward