We had Fairhaven Floors install flooring and stair carpeting in our home. The floor installation…read morewas mostly fine, the stair carpeting was chaotic, and in both cases there was unfinished work. The owner made several promises to fix the unfinished bits, while stating that it wasn't going to be possible to properly do so, but never did come back and complete the work. Three and a half years later, I'm having flooring done in another part of the house, and the flooring guy was quite easily able to address the issues with the carpet and floor installation that Fairhaven left unfinished. Yes, I had to hire someone else to finish the job. My mistake for paying before the job was 100% complete.

If you're looking to install or repair wood floors, I'd definitely recommend Fairhaven Floors…read more My situation was tricky. The initial bid was to remove the carpet and refinish the original wood floors while also installing new wood floors in the remaining living areas. Once they started the work, though, we found that the original floors had issues and there were several necessary support beams missing, all while I was coordinating a move from Seattle and trying to be out of storage and into the house by the end of May. Mike and his team bent over backwards to accommodate me - they fit me in around other jobs, worked on weekends, helped find someone to fix the beams on very short notice and met the original schedule - all at an affordable price. They were professional, did an excellent job of communicating where we were in the process and the floors are beautiful.

I didn't know it could be this easy. Bewildered by some of my past dealings with independent…read morecontractors, I had become jaded, believing that they all were in the business of letting the average home renovator down. But Jaime is a class act. On the evening of our consultation, he arrived on time and within a few minutes had measured our space and given us a quote. I've worked with contractors before who demand a deposit up front, which always annoys me, because, in my experience, it's more likely that the contractor will not show up, or won't finish a job, than a home owner deciding not to pay up. But Jaime didn't ask for a deposit. Instead, he said I could pay him when the job was completed. He also warned me that it could cost a little extra if there was any leveling that needed to be done. I appreciated him being upfront. It doesn't hurt that he's also polite, friendly and approachable. He's a busy guy so it took him a few days to get back to us to give us a date he and his crew (of one - our apartment is small) could do the install. And poof, just like that, it was done in less than a day. I'd send my recommendation along to anyone who has some flooring that needs to be installed. Jaime was really a pleasure to work with.

We are completely satisfied with the quality of the OAK flooring installation. Some warping of the…read morehardwood we supplied resulted in more time then planed but it was a quality job at the quoted price. We recommend using this company.

Great service and craftsmanship on our new lvp flooring…read more They also built our new stair railing. We love it! We highly recommend them.

We bought a Cabin that hadn't had any upgrades since being built in the 80's and Morris came in to…read moreliterally replace every surface in our home. The showroom was great, Mike helped us pick out great LVP and carpet, and then as the job was started, the lockdown hit! Morris managed to manage the ever changing restrictions, and also rolled with the punches when our flooring came up and revealed a pretty wonky surface underneath. They levelled the floor like pros - it's amazing the amount of work they did! Could not be happier. We couldn't even be there, as we live in Canada, and the border was closed, preventing us from getting to our Cabin at Mt. Baker, they did the whole thing remote, sending us photos. Could not give a bigger thumbs up for the entire crew at Morris Floors!

A year ago we had a granite looking cork floor installed in our dining room and we love it! So…read moremuch so, that we have just done the same floor (ourselves) in the office/den. The product was easy to work with and clicked into place so nicely. We have also placed cork on the risers of the stairs....it looks fabulous!! We LOVE our cork floor!!!!!!!!!!!!!!!!!!! Jared and staff are excellent and very friendly to work with. He even remembered us when we returned this year to purchase the extra flooring. Jared worked hard to make the wooden transition match the flooring......it is a lot of variable colour to match! And made custom heat vent covers too!! Thanks Jared!! (We may do more!!!!!)

This place is great for all your flooring needs! I've been coming back here as a contractor, as…read moreit's got the best flooring selections and prices! Jared the owner is super helpful and honest and knowledgeable. I cannot recommend this place enough to anyone whether your a homeowner or a contractor.

We first worked with Tom, who was extremely kind, helpful, and offered great advice. Later, we ran…read moreinto a small issue with the floor. Even though the warranty had expired, the manager, Derek, went above and beyond to make things right. What impressed me most was not only how committed he was to ensuring our satisfaction, but also how his employees and contractors spoke so highly of him when he wasn't around. They described him as a great manager who looks out for both his customers and his team. To me, that kind of integrity matters just as much as the floor itself.

The Only reason that I've given this company 1 star is because to be able to leave a review, at…read moreleast 1 star has to be given. I recently moved out of an apartment on Northwest Ave in Bellingham. I know for a fact that the carpet was clean and didn't have any pet stains, because I purchased carpet cleaner specifically for deep pet stains and had gone over the entire carpet twice, and had even checked the carpet with a UV light, not one pet stain. But, according to great floors, (the property management had used this particular company to do an inspection after I had moved out) there were a lot of pet stains and almost $1,000 was deducted from my deposit to replace the carpet. I truly believe in karma, because great floors lied!! Absolutely no way that there were ANY pet stains in the carpet at my previous apartment!! If you feel like being ripped-off, then go ahead and use this company...

Troy was great. I would 5.5 if I could. Thanks for everything. I love my new floor. It looks…read moregreat.

The King of Floors is a well deserved name. We went there after checking out many other flooring…read morecompanies. We were greeted by Troy, the store manager who spent a great deal of time walking us thru the warehouse. He listened to our concerns and questions about such a big project for flooring for our large area. When we left, feeling confident we had made the right choice, we couldn't believe the low cost compared to the other stores. Save yourselves a lot of time and just go there, that is what we now tell all our friends. Terry G

Great selection and fantastic staff to work with - honest, knowledgeable, responsive, and…read morerespectful. Im a repeat customer and I've referred my family, friends and clients to Absolutely Floored and they were all very happy with their flooring products and service.

Almost 5 years after they laid my floor, every inch of it is popping and making cracking sounds…read more They also created a problem from the beginning and later denied it. I highly DO NOT recommend this company. They are many great flooring companies out there.

From the delivery and Warehouse side of exclusive floors they have top-notch, professional…read morePersonnel receiving the product and are also very helpful above the normal line of duties..

Nice showroom but the prices are very high, you can google same items and find lower prices at few…read moreother places

I can't say enough about our positive experience...especially with Christina and the subs that work…read morewith Flooring Connections. We also had a complete kitchen renovation done at the same time. We were put into a terrible position by Empire after they did not show up as promised the Monday after Labor Day. We had moved almost our entire home into our garage and rented a huge pod for our driveway to accommodate the rest of our home following the directions from the Empire Salesman. With the no show on Monday I called a Christina to ask if she knew of anyone to help on such short notice as we had a very tight schedule and needed the entire kitchen done along with 1900 Sq ft of flooring put in. Christina and her boss drove to our home that day within two hours. Our entire renovation was done within the month so that I was able to list our home prior to entering the hospital for major surgery. The patient perfection that made the kitchen cabinets so beautiful by Lee and the flooring work done by Tracy were incredible. Tracy worked two of the four weekends to finish the project on time. We encountered professionalism and caring throughout the entire process! I will only use Flooring Connections for renovations on any new home we buy! Thank you is totally inadequate with regard to our experience....you all rock and by the way the cost was CONSIDERABLY LESS! Penny S

I had two rooms of carpeting installed and during the very first vacuuming the seam split. I've…read morecalled repeatedly to both the sales person and to the owner to have someone come out to repair it and my calls have never been returned. They're quick to make the sale but horrible craftsmanship and quality.