These guys are great! Did tile and carpets and they look amazing! Nick and Trent, and office…read moremanager Christine, are amazing! Customer Service is top notch! Give them a try! #supportlocalbusiness #julingtoncreekcarpetcare

I have used this company for 2 years, spots keep coming back. They would come back and clean the…read morespots. After 2 years, same spots kept coming back, said it was my fault for using carpet cleaners to clean the spots. They even mentioned my 8 lb. Dog, she is house trained and if she did pee, it wouldn't be the size of a basketball. Tired of the excuses why they cannot do a good job. I always tipped the workers, because the carpet looked good until it dried. It's been 3 days, still parts are still wet. I hope I do t get mold! I do not recommend this company!

Best carpet cleaner in Jax, I'd give 6 stars if I could…read more Great modern equipment !!! Spent 2.5 hours on 3 rooms and a hallway , and turned my 10 year old carpets to like new. Keck is very careful and thorough. His attention to detail and demeanor is A++++++. VERY TRUSTWORTHY AND PROFESSIONAL. Cant say enough. !!

Nearly 1100 Google five star reviews can't be wrong! I recently hired this company after a failed…read moreattempt by another major carpet cleaning company. These folks are incredibly responsive, professional, and get the job done. You could probably find somebody cheaper, but you will not find anybody with this level of value. They have a five room special that is around $300 and a guarantee that they will do the job right or they will return and fix it if it's not! Amazing customer service and professionalism!

MJ did an amazing job and went above and beyond to meet my carpet needs. Communication was great…read moreand very punctual. Would recommended!

I had a 9:00 a.m. appointment that was scheduled several days in advance and had already been…read moreconfirmed. At 8:57 a.m., the lead technician sent me a text stating that I had seven minutes to confirm the appointment or the office may reschedule me. He then called twice around 9:00 a.m. I did not hear my phone. When I saw the missed calls around 9:30, I returned his call. I began asking a very simple question. If I had already scheduled the appointment for 9:00 a.m. and confirmed it days earlier, why was I being required to confirm it again at 8:57 that morning with only seven minutes to respond? I was not even allowed to finish the question. The technician immediately became loud and defensive. He repeatedly stated, "I'm not doing this this morning," and told me, "I'm not going into whatever you're about to go into." He also accused me of cutting him off while continuing to speak over me. The problem with that response is simple. He had no idea what I was "about to go into" because he would not allow me to finish a sentence. At one point, after repeatedly being spoken to in that manner, I said something to the effect of "What the hell is this?" and asked, "Is this a business?" He immediately focused on my use of the word "hell" rather than his own conduct leading up to that moment. I did not call him names. I did not begin the conversation cursing. I returned his call and attempted to ask a legitimate question about a confirmed appointment. What makes this particularly concerning is that this individual is identified as a lead technician. Someone placed in a lead position should be capable of answering a basic customer question without becoming combative, dismissive, or raising his voice. Leadership should reflect professionalism, judgment, and the ability to communicate with customers, especially when there is a disagreement or misunderstanding. I have also had contractors working in my home throughout the week. A technician calling before arrival is completely understandable. What is not understandable is treating a call at 8:57 a.m. as a new confirmation requirement for a 9:00 a.m. appointment that was already scheduled and confirmed. If responding to the technician on the morning of service is a condition of keeping the appointment, that should be clearly disclosed when the appointment is scheduled. It should not be introduced three minutes before the scheduled time with a seven minute deadline. I then called the office eight times this morning because I wanted to speak with a supervisor about the way this lead technician represented the company. Eight calls. No answer. The company lists its Saturday business hours as 7:00 a.m. to 7:00 p.m., yet I was unable to reach anyone in the office to address the conduct of one of its lead employees. At that point, this became more than an issue with one technician. It became an issue with the company's communication, customer service, and accountability. A scheduling policy can be explained. A missed telephone call can be addressed. What cannot be excused is a lead technician becoming confrontational before a customer can even finish asking a question, followed by eight unanswered calls to an office that represents itself as open. If this is the level of service and professionalism this company considers acceptable, I would not recommend them. One star is generous.

Nothing but the best from Teddy Bear! Paul was a joy to have in my home and cleaning and cleaning…read moremy carpets. He did an amazing job. The house smelled so fresh and old stains from before we moved in were gone. The price cannot be beat as well. Much lower than any other quote I had received. You will not be disappointed!

Very Timely, professional family owned business. Paul was very personable and presented and very…read morerefreshing customer first approach. I have found my "go to" company for any future floor/uphostery cleaning needs. Highly Recommended. Thank you.

I regularly vacuum and steam clean my carpets myself. I have also used ChemDry. I don't think I…read morehave used a steam cleaning service in almost 20 years. But, I decided to give it a try, and based upon numerous positive reviews on Swip Swap I called Mark. I am very glad I did. I initiated a contact on his website, http://www.middleburgcarpetcleaning.com/mobile/, and received email and a phone calls very quickly. He provided an initial estimate based upon my description of room sizes, and we scheduled an appointment. Mark was on time and professional. We did a walk through to confirm the estimate, I signed the contract, and he got started. He did a deep cleaning, and was very thorough. I didn't expect there to be as much of a difference as there was. The surface was already decently clean, but it was the deep cleaning that made the difference. I can actually breathe better. There must have been more allergens in the carpet then I thought. Steam cleaning takes a long time to dry. A very long time. But, I do think it was well worth it. I plan to use Mark again for future services.

Excellent service. Great communication and reliable. They came out same day and we were very…read morepleased!!!!!!

I live in a house with me, my husband, 2 dogs and 2 hairless cats. I don't mind sweeping and…read moremopping and I clean my counter tops after I cook and my vanities and toilets once a week. I needed the heavy/deep cleaning done. I was very specific when I sent out a Yelp request that I needed the inside refrigerator done, windows done, inside of stove cleaned, and a "deep cleaning" I needed somebody for a heavy duty deep clean and was hoping for a monthly relationship. I will say Liz and her husband showed up early and began to work. I work from home so I let her know that when she was ready to come into my office let me know and I took the dogs outside and put them in their crate. They were here for a total of two hours, and they started to pack up. At that point, I started to walk around and look at things. The inside of my kitchen sink had not been cleaned, not a single one of the three spare bedrooms had been vacuumed, the dining room table had not been cleaned, there is a flower vase on a black cork protector, that had not been picked up or wiped as I saw debris on it, and the windows and the door in my bedroom were not cleaned. Since these were things I immediately noticed I pointed them out to her and she called her husband back in and did these items. I went around AFTER I paid them and they left, and took the photos I attached. When you request a DEEP clean you would expect the items get done. I posted photos of items, with descriptions of what they are, but I will also point out here what was not done -top of coffee pot had hair and dirt -coffee spills still on counter -towel my cats sit on on my desk was not shaken off (cats eat up here in office and should have been shaken off and debris then vacuumed off of floor. -tub in master bath not cleaned -microwave key pad not cleaned -door frames not wiped down or cleaned -inside fridge not cleaned -one of spare bedrooms not vacuumed -shelf that is open with dishes on it in kitchen not even wiped around open areas - inside of stove not cleaned -chairs in bedroom and coffee nook area covers (which are just blankets) not vacuumed or even taken off and shook off to remove dirt / debris etc -Top of washer and dryer in laundry room not cleaned -windows to interior doors not done -windowsills not wiped down -inside of refrigerator doors and handles not cleaned And this is just what I am able to take photos of. I wonder if the laundry room was even mopped? I am not sure, but this was a huge let down.

Liz and her team were very fast in their response time for a quote. They arrived early and got to…read morework. They were professional and quiet which is important because my husband and I both work from home. They stayed 2 hours and cleaned the bathrooms, floors and kitchen area. I haven't had time to keep up with house work with my busy schedule so this will definitely put me back on track in feeling like my house is clean. Great price and they added in some cute details on the toilet paper roll which makes me feel like I'm at a hotel.

Just needed to do a simple move-out clean for my apartment; they called me back within the hour…read moreafter I requested a quote from their website. Very friendly, asked about my specific needs and cleaning requirements, even set up a time to walk the space to get a better idea of what the job entailed, and quickly was able to provide me a very reasonable quote. Day of appointment, they were punctual, nice, and did an AMAZING job cleaning, going above and beyond my expectations. The apartment (having housed multiple pets) looked brand new and smelled so fresh and clean, including all my appliances. 10/10 would recommend and use again! Also, you can't go wrong with small, locally owned businesses! Great job, thank you so much!

Company did a good job of communicating with me and was on time. However, the attention to detail…read morewas lacking and specific areas, specifically cleaning of the inside of cupboards and drawers that was discussed both at initial inspection and again on the day of the project were not completed. The company did offer to come back, and a non specific discount was offered for future work. However, despite polite and professional customer service I was disappointed.

After moving everything out of my apartment I realized how messy 4 cats and 2 humans can be. I…read moreneeded a professional cleaner FAST. Enter Denecia. She was quick to respond and left my old home looking brand new and ready for the next tenant, all with a smile on her face! And after the rest of the crazy last minute costs of this move, her rates were so reasonable, much to my relief. Completely worth it. !

Denecia stole my tips that was paid to her by credit or debit by the customer when customers paid…read morethere bill. she do not give her employees their tips. Don't pay for supplies don't pay mileage and does not pay for gas. Linda paid for everthing. she owes me about $150 in tips Linda. Linda no longer works for her because she steals her tips. So if you paid Linda tips to Denecia. Linda didn't get them.