Great experience and excellent customer service! Couldn't have asked for a better ride tonight!read more

Drive to GRR was fine. On time, nice clean vehicle. Return trip was in an old beat up small suv…read more Not acceptable for $95 fee per each way.

With aging parents who should not be driving, I called Coleman's shuttle services on the advice of…read moremy mother in law, for a pick up at the Grand Rapids Airport. The driver, who owns the business, was excellent - polite, safe driver, and only as chatty as I wanted to be. The car itself was impeccably clean, and in top shape. I will be using them on a regular basis as I travel to this part of the country from this point forward!

We recently used Coleman's service for our wedding transportation. We had our wedding at the Felt…read moreMansion, and had guests staying in Saugatuck, as well as Holland. I have nothing but positive things to say about them. They were prompt, shuttles were clean, guests commented on how great the service was, and they were extremely tolerant of a large group of us who were not exactly sober after a night of drinking and celebrating. They ensured that everyone got home safely, and we felt that pricing was very fair. We would absolutely recommend them to anyone. Of note: They stayed past their contracted time, and emailed us the next day with an explanation of charges (which we were happy to pay since everyone got home safely). Worth it.

We've used the services of Lakeshore Express twice in the past year and have been very happy with…read morethe experience and price. It's so nice to be picked up at the airport and dropped off at home, especially for a late night return flight. The driver is friendly and the vehicle very clean. We highly recommend and plan to use Lakeshore Express for our next trip.

I'm driving next to one of your semi right now going very slow the far left causing a back up not…read morecaring about anybody else truck 69

The only grip I have is this heavy set driver he doesn't pull up enough close too the curb it's a…read moregap climbing up on the bus especially for a senior if you're not careful you could hurt yourself stepping up into the gap and I mean he's normally quite apart from the curb this should be looked into he's one of the morning drivers before 12 other than that no complaints

I don't use the MAX busses on a regular basis, but I do use them from time to time. Coming from…read moreChicago I'm not thrilled with the Holland bus system, but realistically they do the best they can for a small town with limited public interest in using public transportation. Over the last 5 years or so MAX has certainly improved by adding more fixed bus routes and I thank them for that. My only gripe would be that a couple of times the drivers have seemed very insistent that nobody could be standing while the bus is moving. I understand they don't want anybody to get hurt during sudden stops, but come on in major cities all over the U.S. people do stand on moving busses every day and survive just fine. I'm not opposed to sitting on a bus, but if I (I'm not the smallest person around) have a choice or standing and having a bit of breathing room or sitting and being crammed in next to another person I'll choose standing everyday. TIP: If you have a red, white and blue medicare card showing you receive Medicare benefits you can ride the fixed route busses for free so that's a nice money saver. Just show the bus driver your red, white and blue medicare card and ride to your destination for free. I know this is the case on the fixed route busses, but I do not know if it's the same on the reserved MAX busses or not.

I visited Holland MI during Tulip Time. Because I was traveling to and from the city by train, I…read moreprescheduled a pickup at the station about three weeks ahead of my visit. This pickup went well - the driver was waiting in the parking area, and got me to my hotel in short order. She was very pleasant and professional. I was impressed with the service, so scheduled a ride from my hotel back to the station the day before I was to leave. I waited outside the hotel the next morning for the ride - it did not arrive at the scheduled time. I waited 6 - 8 more minutes, then decided to walk in order to get to my train on time. I called the dispatch number when the ride did not arrive at the scheduled time and asked for a status update. No call or text was ever returned. In both instances, Sunrise was supposed to text me when the driver arrived to let me know where they parked, what they were driving, etc., and they did not do so. All I can say is, have a backup plan in place if you decide to use this service.

From the owner: We are a full service transportation business based in Holland, MI. We can assist you in anything…read morefrom making your flight on time to getting your kids home safe from school activities. Competitive rates and timely service! Available 24 hours with appointment.

"Mandatory" 20% tip = Poor Service - We were a group of 9 ladies, ranging from 30-60 years of age,…read morevisiting the west side of Michigan for a wine tasting tour. We reserved a limo bus from Holland Limousines to take us on our wine tour. A few weeks prior to our arrival, the coordinator of our trip made a few calls to the limo co. to confirm our trip, the charges, etc & she was told that they were too busy and would need to call back. The day prior to our wine tour, she called again to confirm everything was a go, & this is when she was notified that there was a mandatory 20% tip that we would need to provide to our driver. While we were prepared to tip our driver & tip well (depending on our services and experience) we were kind of surprised that a set amount of tip was considered "mandatory". Our coordinator also let the limo co. know that we would be doing a wine tour & had 5 planned stops on our list. She asked if they would like us to share our list of stops & itinerary with them ahead of time so they could notify our driver. She was told to just give it to the driver the day of. The day of our wine tour, the driver arrived promptly at 12pm. Perfect! As our group loads the bus, all in a very good mood & excited to start our day, we are greeted with much less enthusiasm from the driver. Our coordinator hands the driver the list of wineries with addresses, times that we will be spending at each, drive time in between etc & our driver seemed bothered by this. She was not made aware that we were doing a wine tour with multiple stops & noted that she was not getting good cell service at the moment, so she would have to see if she could get the stops programmed into her phone. No biggie! We all had our phones & let her know if one of us needed to direct her to the first stop, we were happy to do so. We also asked if she had a trash can or bag on board. She looked around almost confused as to why would even ask such a question & told us no. There were no formalities shared with our group at all once we were all on board. We couldn't get our phones to sync with the stereo & there was no help with that. She didn't let us know if there were any glasses on board for us to use. We didn't find any. She didn't let us know where anything was, that there was ice available, nothing. She drops us at our first two stops, which happen to be right next to each other & in a downtown area, and lets us know that she will need to find a place to park the bus & tells our coordinator to give her a call when we are 5 minutes from being finished. We hit our first two stops & as we are finishing up our purchases at our second stop, we give our driver a call. We finish our purchases & stand outside for a minimum of 10 minutes waiting for her to arrive. Let's just say, it took her long enough to get back to us that a few ladies went down the street & purchased items from Alex & Ani. We were having a great time, so we decided not to let the tardiness get to us. We get to our third stop, which is a large winery with a very large driveway, so the driver has plenty of room to park the bus. We spend the 30 minutes, as noted on the itinerary that we gave her, in the winery & head back out with purchases & all. As we are walking out the door, we can clearly see her in the bus, but she appears to be busy on her phone & is not aware that we are walking out the door. So instead of her coming to us, we walk out to the bus, get loaded & head off to our next stop. To keep things short, the next two stops are just the same. There is no picking us up at the door of the winery, we have to walk to her. She is on her phone each time, not paying attention to the fact that her customers are walking out to her. As we get back to our rental house, I hand her a tip that our group felt was more than fair, & we get all of our stuff unloaded. The driver calls me back to the bus & asks me if I was aware that a 20% tip was mandatory. I let her know we were made aware of that, but our group feels that a tip is earned & not just given & I asked her if she felt she earned a 20% tip with the services she provided us that day. She put her hand up & said "OK" very hastily & turned away. I immediately called the limo co. once I got back in the house & let them know that the service we were provided that day was less than satisfactory & that we gave our driver a 15% tip, not the required 20% tip, even though we didn't feel she really even earned that amount. I was told if that is what we felt she deserved, then that is fine. We have used limo services in the past for wine tours & not & have never experienced such terrible customer service or a requirement to give a driver a certain amount of tip. Just be aware when using this co. that your driver is expecting you to give them a 20% tip & will provide less than mediocre service because they already know they are going to get paid.

From the owner: Local Holland Limo service & Party Bus Rentals for Holland, MI with over 25 years experience with…read morethe largest limousine party bus fleet in West Michigan. We have long term clients in surrounding areas including Macatawa, Fillmore, Saugatuck, Zeeland, Port Sheldon & More. When you need special limos for your big event like weddings, bachelor bachelorette party, birthday, concerts, anniversary, or Grand Rapids airport run, we have the perfect vehicle for you. We are the only company with Audi limo we also have pink Escalade, white or black hummer, Navigator, 2015 Cadillac Escalade & More. We maintain our fleet indoors so they are in top condition. All our limousines are licensed & insured and they come with professional drivers that provide VIP chauffeur service and provide excellent customer service. Our limousines are some of the finest in the industry today purchased from true builders in California. We have $220,000 crystal party buses with very nice interior like the limo with wrap around leather seating. All our fleet comes with luxury interior with Neon, Fiber Optic Lighting, Premium Sound System, Flat Screens, iPhone/Smartphone hook up, Ice Coolers, Glasses, Napkins & more. We're the best limo company in Holland & Ottawa County. Create a wonderful event with us, we will bring an element of elegance to whatever you have planned at affordable rates as well!

They seem to be out of business? Zero response. Left a message and got nothing. ‍‍‍‍‍read more

Carol was excellent and went above normal service for me. She agreed to pick up my son but then…read moreanother taxi company stole the ride from her (long story). She kept in contact with me to make sure my son was safe. Will use her exclusively from now on.

Very charming little cafe with great food and great pie. Excellent location, very quintessential…read moreholland

Cranes is a nice place to grab a quick lunch while in Holland. The bag of 1/2 dozen donuts and the…read morefresh apple cider are reasons alone to stop in. I chose the beef and noodle soup as well as the club sandwich. I am not sure if the size of the sandwich was worth the cost, but it was tasty. The soup was hot and delicious. It is a quaint little venue in which you order at the counter and then grab a seat.