I called this company last week to change or re-key locks for me on a property we had taken through a foreclosure process. They initially were very friendly and cooperative which I appreciated since we were coming from out of town and needed someone who could come out on the day we were there. We set up an appointment for the afternoon, and they told me to call when I arrived to let them know what would be needed for the job. I called, and was told some one would be coming "right out" an hour later when no one had shown, I called back to find out where the tech was, and after they checked I was told he had car trouble and could we reschedule for the next morning. So we set an appointed time for the next morning. The next day when the appointed time had passed by about 10 minutes, I called again. I was told the would check with the Tech and call me back. I NEVER HEARD FROM THEM AGAIN! NO ONE SHOWED UP EITHER. This was very distressing as we really needed this service. I would not recommend this company. read more