Marcel was amazing from start to finish. I called in the morning and he was able to come out by…read morenoon the same day, which was a lifesaver during one of the hottest weeks. He was straightforward, honest, and gave no-nonsense recommendation, something I really appreciate. He quickly diagnosed the issue, replaced the capacitor, and suggested adding a compressor saver since our AC unit is nearly 20 years old. No pressure at all, just helpful advice. We decided to go with both and the pricing was very fair. Everything was done efficiently within an hour and our AC is running perfectly again. Highly recommend Marcel if you're looking for someone reliable, honest, and fast!

I called a bunch of companies on Yelp with great reviews, and while they were helpful, their quotes…read morewere super high. I finally called Marcel. I noticed some mixed reviews, but after working with him, I realized he's just a straight shooter who gets the job done fast because of his expertise. He charges a fair, standard fee and doesn't play games. Marcel came out the next day and gave me a zero-pressure quote. Although my AC and furnace were from 1989 they were still technically 'working,' but I noticed the heater wouldn't always kick on and the AC would struggle. Marcel was honest and said they were fine for now, but you never know when units that old will finally go. I decided to change them now rather than wait for an emergency. Even though I just got the quote, he had an opening and was able to get the AC installed just two days later! A few days after that, I decided to do the furnace too. This is where they really shined: because of how that 1989 Carrier system was built, they had to do almost double the work to modify the setup they had just done for the AC. They came back with no issues, handled all the modifications, and put in the new furnace. Now, everything is running whisper-quiet and they cleaned up perfectly. The crew with Renee, Enrique, and a third helper were super fast and very respectful of my belongings. They answered all my questions. l always prefer to support small 'mom and pop' company instead of a big franchise. You get a personal touch you can't find elsewhere. If you want someone highly knowledgeable who understands your needs without pressuring you for extras, call Marcel. I'd highly recommend them to anyone.

To start with they are the best air conditioning service. Their service is the best Danny and…read moreDavid I want to especially thank you both for taking care of my home. Whether you need a new system or just maintenance call them you won't regret it.

This service for our Air Conditioner was superb. Great value, knowledgeable and efficient. David…read morewas fantastic.

My A/C needed repair during the recent Los Angeles heatwave, so I had an HVAC technician come out…read moreto diagnose the issue. It turned out there was a leak and the system needed a Freon refill. However, I wasn't satisfied with the estimate I received for the repair. I decided to call around for a second opinion and had the pleasure of speaking with Andrew from Air Flow Bros. After explaining my situation, he took the time to clearly break down why a Freon refill might be necessary and what I should be looking out for with my A/C system. He also shared some helpful tips to keep in mind moving forward. What really stood out was his honesty. He actually encouraged me to go with the best price and mentioned that if I needed anything further, he'd be happy to come out and take a closer look. Overall, I really appreciate Andrew taking the time to provide thoughtful guidance over the phone. I would definitely reach out to him again if I have any future concerns, and I highly recommend giving him a call if you need A/C service. Thank you Andrew!

-Replied fast -priced fairly(lowest bid)…read more-stayed in touch with schedule changes -did the job professionally. (Prepared work area, double checked, and cleaned up) -would definitely have them bid again for future jobs! Great Job Air flow bros!

I recently had a complete new central AC and heating system installed in my home in Fountain…read moreValley, and the entire experience exceeded my expectations from start to finish. I obtained three estimates, and ultimately chose Evolution. I did not regret this choice. Jeff Kieffer came out the day after I called and provided an estimate and a proposed plan, and the owner, Diego Martinez, visited my house twice, once to explain how a difficult room would be accessed and serviced, and the day the work began to answer any final questions and give final directions to the installation team. The process was smooth and efficient: * The team arrived on time, were extremely courteous, and Diego, the owner, showed up and took the time to explain everything clearly one more time. * They handled the installation with care, keeping the work area clean throughout the day. No mess left behind--they even vacuumed up and wiped down areas they worked in. * The crew was knowledgeable, answered all my questions patiently, and made sure the new unit was perfectly sized for our home (no shortcuts or upselling) * They tested everything thoroughly before leaving, walked me through the operation of the new thermostat (Ecobee Premium), maintenance tips, and warranty details. It's only been a short time since the install, but the difference in comfort is night and day. Exceptional financing was offered, and the value of this project was perfect for my budget I also gained a new closet by moving the unit up to the attic! If you're in the Orange County area and need a new AC/heater system, I can't recommend this team highly enough. Professional, reliable, and genuinely focused on customer satisfaction. 5 stars all the way--thank you for making our home so much more comfortable!

Final update: The company has now stated in writing that they will not send a technician and…read moreadvised me to work with another HVAC company, despite acknowledging the issue may have fallen through the cracks. For context, during this period we had a newborn and significant personal obligations. When the visit occurred, the noise did not happen at that moment and no technician evaluation or adjustment was performed as a result. I later recorded the noise when it occurred and shared video evidence. Despite this, no diagnostic visit was offered. My review reflects both the unresolved issue and how it was ultimately handled. After posting this review, the business responded by disputing timelines and attributing the issue to unrelated work, but did not offer to inspect or resolve the ongoing airflow/pressure noise, despite video evidence. The attic cellulose work referenced was recommended by their team and performed by a contractor they referred. I had an air conditioning unit installed by Evolution Air in 2021. Since installation, the unit has intermittently made a loud "farting" or bubbling noise. I reported this issue within the first year. A technician came out, but unfortunately the noise did not occur during the visit, so nothing was adjusted or fixed. The problem has continued since then. After researching the issue myself, I found multiple discussions on Reddit indicating this is a known and common problem related to airflow or pressure adjustment, and that it is typically an easy fix for an experienced technician. Despite this, the issue remains unresolved years later. Overall, I'm disappointed that a known, recurring issue reported early on was not properly addressed, and that I've had to rely on online forums to understand what should have been a straightforward adjustment. I have recorded a video and sent it as well.

From our very first consultation with Luis, we were thoroughly impressed. My husband is not easily…read moreconvinced, but he immediately felt comfortable with Luis and trusted his expertise. Luis and his team took care of everything--from our HOA architectural application to securing city permits for our AC unit replacement. Throughout the process, we were consistently kept informed, and the turnaround time was quick and efficient. We highly recommend Southwest for all your HVAC needs.

I've used Southwest HVAC two times to date. Based on My experience with their staff - excellent in…read moreterms of overall service, competative in terms of pricing, very low in terms of aggravation or inconvenience, and juat all around lovely human beings to work with. Its always about the people for Me personally; 85% the People & 15% the work being done. I highly recommend, and if You & I were Friends in real life I would refer Southwest HVAC to You in a literal heartbeat.

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

The customer service here is awesome. The service here is great however I do find that these guys…read moreare always telling me I need this and that fixed. My air conditioner went out years ago and they changed it out. At the time they also wanted to do my furnace I told them no which my furnace was still good for another couple years and then they came back changed a part on it saving me a little money but the. It went out so I had to shell up the big bucks for it. The value here I do think is better than other places but I wish they would work on the upsell a little bit because times are tough and we don't need that but I do trust this company for things I do need.

My HVAC stopped responding. Nothing was working. It was in the middle of a heatwave…read more Rats had chewed up some lines on my hvac and shorted it. He gave me options to fix it and also noted that my unit had to be around 20 years old and that it should be about time to replace it. He wasn't pushy and gave me the pros and cons to both options. He said to just let him know and he would take care of it. I ran it by ChatGPT and found the old paperwork and it was indeed 18 years old. ChatGPT recommended everything he did but his quote was more than fair. Adam took care of everything. From permits to selecting units. He knew the pros and cons of each one. Guy is an encyclopedia. His crew showed up and were extremely professional. They didn't leave behind a mess, cleaned up the area better than how they found it, and the quality of the work was super clean. Adam is now my guy. His knowledge expands beyond HVACs and he's a fun guy to chat with. I highly recommend him and I don't leave feedback online very often. Only when it's something that needs to be praised or called out. Adam at Mega Clean Air is your guy.

A+ service and 10/10 work!…read more Mega Clean Air did a great job on our new installation. Adam is wonderful! He came by and gave my husband and I a quote for a new installation, and he was fair with the bid. Adam communicates well, is knowledgeable, punctual, helpful, follows up, and was present for our project. Adam cares about his customers and wants you to be happy with the end result. I'm happy we hired Adam because he ensures the customer is happy and the job is completed correctly and in a timely manner. Ralph, Eric, Juan, and Joe who worked on our installation were fantastic! Ralph communicated important updates and was highly knowledgeable. The team was professional, punctual, and communicated updates and issues in a timely manner. Great job team! Thank you Adam, Ralph, Eric, Juan, and Joe! We're happy with the new unit and AC this summer.

We had our HVAC system (including ducting) replaced a few years back. Vigil Air was by far the…read morebest price! Supporting this family business was one of the best decisions we have made as homeowners. We have referred several friends and family. We have had a few calls for service since the original installation and each was addressed immediately. Super friendly on top of excellent value! Skip the big box stores and scams you hear on the radio. VigilAir is the way to go!

VigilAir installed my AC, heater, duct work and thermostat about 6 years ago. They were so easy to…read morework with and very professional. We have enjoyed our AC without issue for all of these years. Yesterday, we finally had experienced a problem. VigilAir promptly came out today and quickly fixed the issue. It was a fast, warranty covered repair. The technician was wonderful. Aside from fixing the issue, he took a deeper look into the unit and verified we are set for summer. I am impressed by the integrity of this company, and I am thankful we made the decision to have them install our system.

Jose did a great job finishing up our mini-split install. Everthing is neat and orderly, unit is…read moreworking great - cooling, heating and fan. He is professional and super easy to work with. May have him comeback and install another unit. We definitely recommend Go Mini-Split's services.

Jose did a great job with the installation of my three room system. Price was competive and great…read morecommunication. I would highly recommend.

Temps hitting high 90's and at 4pm, our AC fan stops spinning. I called Veteran Air at 9am and they…read morehad someone out the same day (it was just a few hours). Not only someone, but Kirk. Kirk was FANTASTIC! Our unit is 20 years old, we have never really had regular maintenance on it. He showed up super early (they asked if that was okay, and YES thank you). Before he arrived they sent a text with his name and photo. I absolutely love this! That extra safety is so important. Kirk looked at our unit and asked some questions. He explained all they do with the "family plan" so we signed up. I am one of those that needs to be reminded of scheduled upkeep so this is perfect. He gave us the estimate before he started and I asked for a very rough estimate of a new unit (having no idea) so we decided to go with repair and hope for the best. The repair wasn't cheap but considering all the work that needed to be done as well as it being an older unit, I feel it was a very fair price. I think we did have the best with Kirk. He was able to repair our unit and give it some much needed TLC for our AC unit and furnace. He even installed our pre-purchased thermostat! Kirk was polite and considerate. He took time to answer all of our questions and ensured us that we could reach out with any questions, I believe him. Service people can often be rushed, there is a lot of work out there, but not Kirk. He didn't waste time either, I felt like he was in and out in no time at all. By the time he left we understood all that was done and what we need to do to get some additional service from our current unit. I could not be happier with the call I made this morning. I picked the right people to call!

Received a mailer of a "pre-paid" heating/furnace tune up & a water heater sediment flush…read more My heater recently went out so I called them out. They sent another company, I didn't get any "pre-paid" service but was quoted $3,300+ to fix it. I was graciously offered a short term fix for $1,000+ and charged $89.00 for coming out. Bait & switch, I'll get my heater fixed by another company.