We had a tree limb fall on our garage roof, punching a couple of holes into the roof. The roof was…read morein bad shape and really needed to be replaced, so this hastened the project along significantly. The guys were great, working in some of the hottest temps we've had this summer. They did a great job and the roof looks fantastic. I would highly recommend Hiester Construction for any roofing jobs you may be planning. They were prompt, reasonable and didn't leave a mess for us to clean up........FANTASTIC JOB!!!!!!

I never imagined I would be writing a review like this, but I believe other families deserve to…read moreknow about our experience with Hiester Construction. My father was 91 years old and had been diagnosed with dementia. Before this roofing project, his physician had determined that he lacked the capacity to make financial decisions, and an activated Power of Attorney was already in place. My sister personally spoke with Mr. Hiester and informed him that our father was not capable of making these types of financial decisions and that the family needed to be involved. Despite being told this, the project proceeded. Our family also informed Mr. Hiester that our father's health was declining and that he likely would not remain in the home for very long. Rather than discussing whether a less expensive repair or patch would meet his needs, he recommended a much more extensive roofing project. The roof that was installed was an overlay over the existing roof rather than a complete tear-off and replacement. Based on the work that was performed, our family believes the amount charged was excessive. Within just a few months, my father was hospitalized multiple times and ultimately moved into assisted living. Looking back, the money spent on this roofing project could have helped pay for the care he now needs. What has been most disappointing is the lack of accountability. Before posting this review, we made numerous phone calls and sent a certified letter asking Hiester Construction to discuss a fair resolution. Despite confirming receipt of our correspondence, no one responded. Because Hiester Construction chose not to communicate with our family, we are now filing complaints with the appropriate Illinois licensing authorities, consumer protection agencies, and elder protection agencies while seeking appropriate compensation. If you are considering hiring this company, especially if you are helping an elderly parent or loved one, I strongly encourage you.

I would definitely recommend Jeff Downing and his staff. The work they did on my house was…read moreexcellent. Very professional and great attention to detail. Also made sure left no mess behind for me to clean up. Will be using them again.

From the owner: Kitchens and Baths Windows and Doors…read moreBasement Remodels Custom Cabinetry Quality You Can Trust Affordable Pricing Professional Results Products: Custom Handcrafted Kitchen and Bath Cabinetry Windows Doors Services: Kitchen and Bathroom Remodels Windows and Doors Residential Free Estimates Brands: Alliance Window Systems Western Doors

Where to begin? We hired Platinum Quality to replace our roof in 2020 with a new steel Decra roof…read more While they were in the process of installing the roof, a bad storm came through and did over $100,000 in water damage to our house. This review itself is not about that issue, as the owner at the time, Josh, did everything he could to help us recover and the insurance process was relatively smooth. This review is due to ongoing leak/warranty issues and the fact that the current owner, Kevin, is refusing to do any warranty work or even come look at the roof. Kevin claimed we owed them $3,500 for additional work they did. We have shown Kevin proof in our text messages with Josh that we did not indeed owe them any money. This is because their insurance did not cover roughly $5,000 of our personal belongings. Josh and I came to an agreement that we would call the money we owed each other even for the additional work and the insurance claim. Josh never said or even hinted that we would be losing our warranty coverage (they technically owed me more money that I owed them). Kevin now says that we have zero warranty now through their company (should be 50 years) on our new $28,000 roof and refuses to send someone out. As a business owner myself, it is frankly astonishing to me the way that Kevin is acting. I had been patient and polite with Kevin, proved to him that we did not owe the company any money, and he repaid us by completely and unjustly revoking our roof warranty and refusing to stand by their craftsmanship. We would have absolutely recommended Platinum Quality under their original owner, but he has since left the company. Buyer beware.

From the owner: Platinum Quality Home Improvements provides metal and asphalt roofing, siding, window replacement…read moreand storm damage services to Freeport, IL and surrounding areas.

I had a problem with my kitchen window. Called Window World and they said they would send someone…read moreout to take care of it. A young man came today and fixed the window. He was very nice, friendly and polite and knew just how to fix the kitchen window . I believe his name was Rock. He is definitely an asset to Window World. They honor their warranty and don't charge for service calls. I am glad I went with Window World for all my windows and slider door.

If you are female and don't want to deal with a raging contractor, I would advise not to get siding…read morefrom here. I regret trusting them as I thought they did an awesome job with the windows. How they allow livid contractor to talk to paying customers like he does is WILD. I found 2 other women on Nextdoor with similar experiences. I am now worried that siding wasn't properly taped as another one had the city come by to stop them installing. Maybe have a guy friend with you if you want to deal with the hostile siding guy, but his snotty, ragey phone call after I found issues with the installation were uncalled for. He also texted at 9:45PM in an angry tone. I 100% regret going with them, and if you want to walk on eggshells when you find issues and point them out, this is the place for you. Sabrina in the front office is amazing though, she's too good for the place. She didn't gaslight me or made me feel like an issue. Window World was also $6000 more than the 2 other quotes I had, but I was scared to go with smaller companies.

I would run as fast as you can! He came highly recommended and we were severely disappointed! He…read moreshowed up an hour late, ranted and raved about the government and politics. We never received a quote and got nothing but excuses. Please do your research

After calling the business and leaving a message requesting a bid I waited 21 days for the business…read moreowner to call me back. He came out to do an estimate and stated that he would get back to me with a bid. It's been several weeks and I have not heard anything. I will not be hiring this company.

Love my windows! Feldco was the first of 3 companies we asked for quotes from. At our initial…read moreappointment with the rep who came to our home to demonstrate & show us the quality of Feldco windows...we decided on Feldco and cancelled the other quotes. The sales rep was friendly, knowledgeable, and informative. Our installer was prompt, professional and did a beautiful job. We are very happy with our purchase and the great service. Highly recommend!

24 hours after the crew left (after working for 4 days), two pieces of the siding above my garage…read moredoor fell down. My three year old son was playing in the driveway at the time and was almost hit! Their resolution to this was to come out the next morning, put it back up, and "do a thorough inspection". Well they came back, were here 20 min. One guy from the same crew that first put it up nailed the two pieces back on while another guy from the crew walked around the house looking at it from a distance. That was their "inspection". I wouldn't have even known they were here if my Ring doorbell didn't send me a motion alert. They didn't knock, ring the bell, or talk to me at all when they arrived or when they left. I have no faith in this siding now. Spent $27.5k on it too! Oh and they also left pallets and leftover supplies in our driveway. So we still can't use half of our driveway. They're only getting one star because their sales rep we've been dealing with has been great at responding to us about questions we have had.

They quoted me $800 to hang photos, fix a tiny grout issue (a power sander would have done it), fix…read morea drywall issue, run a bead of caulk behind the sink, and to move a light in the bathroom. Four guys showed up to do the work. They did a lousy job on the caulk, didn't have the right tools to fix the grout issue, realized they couldn't move the light, did a really lousy drywall patch job (the finish is not even close to the surrounding wall), and just generally did not inspire confidence. I paid them a partial amount just to go away. They never came back to try and finish the remaining jobs they quoted, and now they are not answering the phone. DO NOT USE THIS COMPANY.

I called, and spoke with the secretary. I described what I need done. She promised that the…read morecontractor would call me within 24 hours, to schedule an appointment to look over the job, and get the info he needs to make a bid. Never heard from them again. Unprofessional. Too bad. They could have easily earned 5k off me.