Easy and fast. Got it done without problem and no upselling on their part. It was less expensive…read morethan I expected

Great communication and service! very helpful and informative With and and every question that was…read moreasked! will continue have them service and car that I bring! Dimond ,Alex, and Juan was amazing!

Normally they do a good ,but last trip, they misdiagnosed my non start by replacing the battery,…read morebut that was not the issue, turns out it was a electrical issue, the battery was checked by AAA, and said it was ok ? I will continue to use them, as I believe anyone can have a bad day. They did find a serious safety issue I am thankful for. The second shop I took it to took several hours to find that it was a lockout switch, low battery switch, control key fob ? runs well now. Thank you.

Always very accommodating. I take all of my cars there because we are a family of all women and…read moreknow nothing about cars. They keep our cars in good shape and I have never over paid for anything. They are polite and helpful. I trust them to do all of my auto work

Best customer service ever!!! Following a bad experience was another tow company this one was a…read morebreathe of fresh air. I felt seen heard and valued Thank you!!

Dropped off my car for a headlight change and Rick was super quick with the service and the price…read morewas very reasonable. I will definitely be back!

Some people have said that they were able to pay just as much as the dealer or slightly under. In…read moremy experience, I've had to pay about 10% more on average for most typical services here. Granted, I choose to use synthetic rather than normal and my make/model and mileage may factor in somehow. With that being said I do think it is worth the extra cost to come to Valvoline. The total time to drive behind Citgo into the Valvoline garage, park your car, have them do their thing, and then pull out takes anywhere between 10-20 minutes. The employees here are very efficient and work well together while not sacrificing professionalism and friendliness! The one thing they will for sure up-sell you on is the $40 cabin air filter swap. Just go to the auto parts store around the corner and change it yourself for $10-20 dollars (really easy to do and won't harm your car if you "mess up"). You also never leave your car and don't wait in a room drinking stale coffee while morning trash TV is playing in the background. And they're open Sundays!

Damaged my vehicle and would not take responsibility! The corporate office defaults to the local…read morestore. The local store gives you the runaround and refuses to do anything to help. Essentially they will tell you to litigate the matter in court. Long story short they did not secure the splash guard under my vehicle or tighten the bolts and one of the bolts blew out my tire and splash guard came down and got damage as it dragged across the ground. I recommend going elsewhere.

I had a great experience at this business yesterday. My car was gross it had been over a year since…read moreit was detailed. I got there a little bit before 4. The employees were kind and accommodating. My car is sparkling. I highly recommend them for detailing.

Went today for the second time, to get a good cleaning done on my Buick. Besides a little language…read morebarrier when I got there, which was overcome by my showing the nice guy what I wanted on the sheet, the experience was amazing. I got the surpreme interior and wash and wax. The car looks absolutely amazing and the price wasn't bad at all. 70$ plus tax to make my car look new again. I'll definitely be going back.

Quick and efficient oil change process. Other services offered at competitive prices.read more

We always come here for an oil change the guys are super nice and professional always shows us that…read morethey filled the oil and change the filters ! It's a great value too cheaper then firestone

Extremely unprofessional and unacceptable experience at the Firestone location in Hamden,…read moreConnecticut. The interaction I had with the store manager, Brent (full name not provided), was discourteous, escalatory, and far below the level of professionalism expected from a Firestone representative--especially a store manager. On the day of my appointment, 11/22/25, I called in the morning to advise the store that I would be picking up the tires only and would not be needing installation, as the tires were purchased through my place of employment. I was not told this would be an issue during my call but that I could come at anytime. However, when I arrived, I was told I needed to speak to the manager. After waiting, the manager, Brent, informed me that he did not know whether I was "allowed" to simply pick up the tires due to my organization's contract. This was the first time anyone mentioned such a concern. When I asked how this could be confirmed, or why I was not informed earlier when I called, his tone became noticeably escalated and dismissive. I expressed that I simply wanted a good customer experience, as I could see he was becoming increasingly frustrated in both tone and manner. When I asked if there was someone above him I could speak with, he stated there was not. When I asked if there was a corporate office, he simply told me I could "call them," offering no additional assistance or clarity. My husband was present and witnessed the entire exchange. After Brent continued to escalate the situation, my husband intervened and asked what would be done today, stating he was not going to "go back and forth." Brent then retrieved the tires and threw them outside the establishment, clearly upset and making no effort to de-escalate or maintain basic customer courtesy. As he loaded the tires into my truck, I asked for his full name. He replied only "Brent," refused to provide his last name, and ended the interaction with "Have a good day and holiday," despite his behavior being in stark contradiction to respectful customer service. If Brent represents the standard of leadership in this store, then Firestone is failing its customers.

workers not helping instead of helping they are saying ı prefer you go to transmassion service ????read more

Don't bother. Just don't…read more I needed an oil change as my car was overdue by maybe 300 miles. I pulled in here on my day off to get the oil changed. That's it. No more, no less. Apparently because I have breasts, I don't know anything about my vehicle. The dude who took my information insisted I didn't know what I was talking about when it came to my car year, make, model and engine size. Believe me if I'm paying for a car and for service on said car, I'm going to know everything about my car. I was also clearly not interested in the health of my vehicle because I waited so long to get my oil changed (!). Right, Captain Douche Canoe. Going over by 300 miles was going to put my car in the danger zone. The amount of upselling I had to avoid was ridiculous. I don't want an engine flush, radiator flush, transmission flush, fuel line flush, fuel injector flush...the car has ~34k miles on it. Just change the oil and let me leave. They also didn't reset the perform service indicator light in the message center. That would have been nice. No offers for a free or reduced car wash either. They readjusted my seat settings as well. Never again. This just means the next time I need an oil change, I'll work from home and service my car at Frenchy's on 150 right by my home.

After reading the only review, i almost did not take my car here. But it was close by and…read moreconvenient, so I said, what the heck. I'm glad I did because I had a great experience here. My wife and I both took our cars here today. The oil change was very quick and not too expensive, 24.99 for her and a few bucks more for me because of the extra quart needed for my Jeep. The staff was very friendly. They did recommend a few things that needed to be done but they had no problem when I told them no thanks. Although I did only go in for an oil change, I'm glad they pointed out the other issues. We both got a coupon for a free car wash, which we didn't use because of the rain. He said we had 30 days to use it, so no complaining there. We both will be seeing them again next time around. I would definitely recommend!

Took my vehicle in for an oil change, mechanic realized that my oil own was missing screws and…read morepolitely fixed problem. This may not be a big deal for some, but I only owned the car for a couple of months. Did the dealer miss this when prepping my vehicle? Thank you because I was getting on the road for a long trip!

From the owner: Oil Change Service in North Haven. We also service air conditioning systems, headlights, serpentine…read morebelts, transmission flush, cooling system flush, CVT transmission drain, complete oil system flush, and fuel system cleaning. Contact us today to get a quote or schedule your service!

I've been getting my car fixed at Robert's for over 20 years. They are great. It's also a DMV…read moreapproved Emissions Testing Staion. Steve is very friendly and I am very pleased with their service.

An excellent and Honest car repair shop that reminds me of the good old days-…read moreGreat work with very reasonable prices