Best customer service ever!!! Following a bad experience was another tow company this one was a…read morebreathe of fresh air. I felt seen heard and valued Thank you!!

Dropped off my car for a headlight change and Rick was super quick with the service and the price…read morewas very reasonable. I will definitely be back!

Normally they do a good ,but last trip, they misdiagnosed my non start by replacing the battery,…read morebut that was not the issue, turns out it was a electrical issue, the battery was checked by AAA, and said it was ok ? I will continue to use them, as I believe anyone can have a bad day. They did find a serious safety issue I am thankful for. The second shop I took it to took several hours to find that it was a lockout switch, low battery switch, control key fob ? runs well now. Thank you.

Always very accommodating. I take all of my cars there because we are a family of all women and…read moreknow nothing about cars. They keep our cars in good shape and I have never over paid for anything. They are polite and helpful. I trust them to do all of my auto work

An excellent and Honest car repair shop that reminds me of the good old days-…read moreGreat work with very reasonable prices

I've been getting my car fixed at Robert's for over 20 years. They are great. It's also a DMV…read moreapproved Emissions Testing Staion. Steve is very friendly and I am very pleased with their service.

Took 2 and a half hours to show up and tow my car, which had a flat tire. By the time they got…read morehere, the auto shop was closed, so I had to miss work today. If that weren't bad enough, at 11:00 last night, the police knocked on my door to let me know my car was left with its door wide open and my things had obviously been rummaged through. I called to inform the woman who dispatched the call, who evidently works for Lombard, their sister store, and said she'd call me back in a few minutes. She never did, so I called back a few hours later, and she immediately put me on hold, never called back. Called Mike's directly, who also put me on hold and never called back. Overall egregious experience.

One of their tow truck drivers almost hit my wife as she was pulling out of our driveway as he was…read moreobviously traveling way to fast down our road. He pulled up along side her at an intersection and menaced her threatening to get out of the car. She called me very upset and I went down to Mike's to speak to a manager...got the run around, no one matching the description my wife gave worked there...etc. The old Miles was great....the new Mike's seems to employ criminally minded people who do not take responsibility for poor actions. Shameful.

I took my car to a different mechanic because I was seeing fluid in the snow wear it was parked. A…read morechain known for tire. They had worked on my car before, and I hadn't had any issues. They replaced the Rack and Pin. Assbly. along with two power steering hose. They also made a recommendation that a gasket and oil pan needed to be replaced. I drove it 8 miles and when I pulled into the Driveway smoke was coming out of the hood. About a 1.5 years ago I had a problem with the drivers seat not latching and staying upright. Tech Auto was recommended and Todd had it looked at and fixed it and didn't charge me anything. So when I had this problem with the smoke I had the car towed in. Todd told me the two power steering hoses were installed incorrectly and fixed that along with replacing all the power steering fluid. He also replaced an oil pressure switch which was wear the oil was coming from not a gasket or the oil pan. The radiator cap was missing and they found it down in the engine and replaced the coolant which was wear the smoke was coming from. I will never take my car anywhere else but to Tech Auto. Todd was HONEST, EFFICENT, AND HIS PRICES were very fair. Since this has happened I've told some people about my experience and I've gotten nothing but positive feedback from people I know that also have their car worked on at #TECH AUTO of Hamden 55 Connolly Pkwy.

I brought my Acura TSX in today as I was having issues with my alternator. My grandma highly…read morerecommended going to Tech Auto as she's been going for years, along with my brother. I was charged the most honest pricing and they fixed my car the exact same day! Very grateful they fit me in. Previously when I had this issue with my car, a different shop charged me much more than what Tech Auto charged me, and they took much longer to do it. I highly recommend coming here and will definitely be back whenever I need work done on my vehicles. Thanks for the very pleasant experience today working on my car and with my situation.

Over charged on labor hours for bearings, a job that maximize at 3 hours said it took him 6. I will…read morenot use them ever again.

Went there to get a quote for a common repair and left him details so he can research. 2 months…read morepassed and never got back to me. He was recommended by 2 people and if you already go there you are probably happy with the service but if you are looking for a new mechanic try someone else first. He appears to be like the doctor that is not accepting new patients.

My 2022 auto was only 3 weeks old when someone hit the car while I was parked. Superior was on the…read moreinsurance company's list of participating auto body shops and I agreed to have the car brought there. What a GREAT decision! Anthony explained that parts to repair my car were difficult to find and that it might take a while to complete the job. He stayed in contact with me to advise me of the status of the job to put me at ease and I really do appreciate that. It took 1 day short of 3 months for Superior Auto Body to complete the work and they did an excellent job! My car handles like I just drove it off of the assembly line. The workmanship is excellent! I would not hesitate to recommend Superior because they did excellent work on my car and they just seem to really love working on cars.

(Really 4 1/2 stars)…read more I was recently involved in my first ever car accident when someone side-swiped me on 91S in Rocky Hill. Not something I would ever like to have happen to me again, pleaseandthank you. Anyhoo. Nationwide suggested some local "On Your Side" shops and, after getting an opinion from a friend who works for Geico, I chose Superior Auto Body to work on my car. It took just shy of 2 weeks to get my car back. Communication was not excellent - but I'd rather they're working on cars instead of spending business hours updating all of their customers - but every time I called, Anthony was patient with me and would helpfully explain the status. Since I have some background in auto claims, he was able to go a little more into detail and address my specific concerns. When I picked up my car, she looked fantastic. Not only did they restore her beautifully, but they saved a bumper sticker that had been on the gas door by sticking it on my window. Those little details are seriously appreciated. I did notice about 30 minutes after picking her up that they hadn't fixed the passenger side mirror. I sent pictures to the Nationwide adjuster and he told me to go back at any time since it was logged and all work is guaranteed for as long as I have the car. I stopped back in today - about 2 weeks after picking her up - and Anthony came right out, buffed up the mirror, and it looks good as new. I will hopefully not ever need to return to Superior, but I would recommend them to anyone who needs a body shop.

Gary and his associates were super down to earth, kind, responsive, and helpful which is exactly…read morethe type of customer service you want to have when you need your car towed.

I can't thank Nelcon Service Center enough for their outstanding support after my son's major…read moreaccident. From the moment we brought our damaged Infiniti to their shop at 302 Maple Ave, their professionalism, kindness, and attention to detail were exceptional--just as many local customers have experienced, praising staff like Eddie, Nick, Earl, and Chris for their honesty and helpfulness Customer-focused: They went above and beyond not only to repair the car but also to coordinate with Progressive Insurance, providing all necessary documentation promptly and clearly. Their office even offered to help contact our insurance provider to ensure the claim was processed smoothly. Compassionate and respectful: Dealing with the emotional toll of the accident was hard on my son, but the staff were patient, empathetic, and always professional--treating us like people, not just another job. Efficient and thorough: They inspected the vehicle carefully, identified every issue related to the accident, and kept us updated on repair progress. They took time to explain each component's condition and repair options step by step. Neighborhood reliability: As an AAA-approved service center, they're known for offering a 10% labor discount and dependable service--further reassurance that we were in good hands I highly recommend Nelcon Service Center to anyone in the North Haven or greater New Haven area who needs accident support, vehicle repair, or just clear communication with insurance companies like Progressive. Their honest, courteous team made a stressful situation far easier to manage. Big thanks to Eddie, Nick, Jamie, Chris, and all the staff for treating us with care and professionalism.