I've been dealing with ALL SERVICE PLUMBING for over 16 yrs. No matter what property management company I work for, I try to get ALL SERVICE PLUMBING as my preferred vendor. Shelly (Owner), has been a great vendor and a good friend. I ANTHONY MARHX, Maintenance Supervisor and former Manager highly recommend ALL SERVICE PLUMBING as a preferred vendor. read more

My HOA recommended this company to diagnose a leak in my garage (units overlap each other). Jason answered the phone right away and gave me a 2 hour window. Jason called me back in 30 minutes and have me an updated arrival time. The plumber examined the situation, informed me of his troubleshooting steps and proceeded to get to work. After opening up a few sections and evaluating my water meter with the water on, he determined that the leak was not from my system but possibly from the neighbors and was possibly old. The neighbor got home toward the end of the hour and the plumber took a look at the neighbors system. He pointed to where the leak could be coming from though go there was t any water in my neighbors place at the time. He did a thorough job and eventually the leak occurred again when my neighbor or was home in the area the plumber mentioned. read more

I called on Tues. The woman who answered sounded like she may have been having a really bad day. I got the feeling she wasn't very happy and it showed in her customer service. She asked what we needed repaired and I was told that she'd be able to get someone to our house that day. I told her we'd be available at 2pm. By 3:30 no one came or called so my husband called and left a message. It's now Wed and still no call. read more

Bad service I called and spoke to them and just hanged up very rude service wouldn't recommend it to any one sounds like they are always having a bad day the guy and woman I know you guys deal with a lot of customer but doesn't mean to take it out on everyone read more

I needed some additional work updating a bathroom. All Service was quick to come over. Great customer service. They sent Ron Gordon and he was very helpful, pleasant, and did a great job. Thank you! read more

Don't use this company. I had one service done by one of their guys in 2017, pay $135 cash at the end of the job. But in Dec 2018 they called me and said I have a unpaid balance bill of $135, it just because the invoice didn't make paid and they called me twice and asking for money. This company is crazy, not reliable and horrible service. read more

I've been remodeling and had the pleasure of utilizing All Service Plumbing Company's services on two occasions. Their receptionist, Shelley, is quite knowledgeable, and on the first visit to my home, John did the work. I was extremely pleased with his efficiency and expertise and requested that he return for the 2nd phase. Once again, he did an excellent job. I am also really satisfied with their fair pricing. It's nice to call a company and receive highly competent assistance. I will certainly utilize their services in the future and highly recommend them to others. I have heard that all of their plumbers are very good. MC, Walnut Creek read more

I had a leak under my floor. All Service is contracted plumbing company for my HOA. As soon I contacted Shelly and Jason at All Service Plumbing, they immediately engaged a leak detection company and scheduled the leak detection specialist. Once it was confirmed that there was a leak, Jason/Shelly scheduled their team to come over and fix the leak. Paul, from the All Service Plumbing, was the lead. He was very professional, covered the entire house with plastics (to prevent dust from going to the furniture) and start working. Within a very short time, he fixed the leak, put a new layer of concrete and made sure the floor was ready for the repair. Great job All Service! Obaid read more

No complaints at all with this business, dispatched John who was fast, friendly, and efficient twice in my times of need. Thank you!

Awesome service. Steve was the guy and he was so friendly and worked well. I'm probably going to call them again in the future(hopefully I don't need to, but in case) Price was also very reasonable. Didn't even try to overcharge or rip you off! :D read more

I am a homeowner is San Ramon and I have done plumbing work myself including sweating pipes in tight places, but I had a serious water hammer issue and I invited a plumber out to help me troubleshoot. That did not go so well and that plumber's work ended up putting me in a worse situation than what I started with (but I liked the guy overall believe it or not). The first plumber's company was going to come back and work on it more, but not for a week and the water pressure in my house was running about 110 when he left (perceived danger). I called All Service Plumbing on a Friday afternoon ( second plumber I called - first one could not help anytime soon) - they came out within thirty minutes and fixed my water pressure issue within two hours - this company is great if you have a condition that needs immediate attention like I did - highly, highly, and highly recommend these people!! read more

I called All Service Plumbing Company and Jason answered all of my questions concerning the installation of a cage for our water backflow device. They are based in San Ramon but they service Santa Clara County. read more

DO NOT DO BUSINESS WITH THIS COMPANY! THEY ARE UNETHICAL AND UNTRUTHFUL! I am taking the time to write this review due to the unprofessional and unethical business practices of this company. I used their services for a sewer clean out. They charged $278.00 and within 21 days the sewer was clogging again. When I called the company I spoke with Shelley Sampson and she told me she would send out a plumber who specialized in "roof clean outs" for NO EXTRA COST since the clog returned within 30 days. They came back out and cleared the clog and we have not had any further problems. Approximately 1 week later we received a second bill. I called two times and never got a returned call. My wife called and finally spoke to the secretary explaining what Shelley told me. We did not hear anything further for months until Shelley called our house and began yelling at my wife. She threatened to sue and referred to us as "you people." When I got on the phone she you raised her voice, spoke over me, and refused to listen. I listened to her vent and when she finished I attempted to explain my our discussion. As I explained the "30 day warranty" that was discussed she asked me where I had that warranty in writing then immediately hung the phone up without allowing me the opportunity to talk. I have never dealt with such an unprofessional company. I will also report their unethical business practices to the Better Business Bureau. read more

We came back from vacation to a mess in the house! We had a major blockage somewhere between back to back toilets and in the main line. Steve worked hard (non-stop) for two hors to open the lines. He used 2 different machines and was able to access the lines without going on the roof or cutting the wall open (a different company previously did both and charged twice as much). Steve was very professional and friendly and respected and protected our wood cabinets during the service. This company is about half the price of other companies in the area. They were a lifesaver and responded immediately to our call. I highly recommend "All Service Plumbing Company" for any plumbing services and will definitely call them again if needed. GREAT Job!!! read more

After calling two different plumbing companies and not receiving a call back, I called sunshine plumbing heating and air. They were so professional and prompt. They came out right away and took care of our problem. I would definitely refer friends and family to them. They were great with communicating as well. Very satisfied customers! read more

After calling two different plumbers and not getting a call back, I had All Service Plumbing Company come out for an estimate. It ended up our pipes were attacked by tree roots that clogged our pipes. We had them dig up and replace our pipes that went out to the street, We had all new drainage installed and got a good deal. The service is what really stood out. They were fast and communicated with us well. Very happy we are back to our lives. read more

Absolutely your best choice if you need help! I have used them both at home and my business - service is always fast, affordable and very very friendly. No plumber's cracks here:) Staff is super nice. Had them come out on Holidays and last minute emergencies, no over charging, very reasonable. They replaced our water heater - called around and they had the best price by far. Can't say enough, we have used them for over 4 years and never had an issue. You won't go wrong if you give them a call. read more

This firm was asked by our HOA to investigate our gas lines. I spoke to Shelley to schedule the mandatory appointment. She said that she would get back to me after determining if our unit required an inspection. I called back at the end of the day and Shelley said that the plumber had not gotten back to her. She said she would call me back the next day. I told her to schedule us anyway and if it was found that they did not need to inspect our unit, then we could cancel the appointment. She found it to be a wonderful suggestion. It is no surprise then that the plumber is running late by almost an hour and we have received no call from either the plumber or Shelley. A complaint to the on-call plumber resulted in the promise of a call back. BOO! read more

I called All Service Plumbing to install a new dishwasher at my condo back in June 2014. I spoke to Shelley and made an appointment. I was quoted $104 if I pay cash including a discount since my HOA use them for almost all plumbing needs. I thought this is reasonable because when I called other companies such as A Plus plumbing. They quoted me an outrageous amount of $300(!!!!) for a similar job. All Service plumber arrive on time, installed my new dishwasher then tested it. It was completed within an hour for a new washer so it includes drilling a hole in my kitchen cabinet. Overall, I felt that they are reasonable. read more

Customer since 2006---no longer! I am so disappointed. I have used All Service on a few occasions over the years, and the plumbers (especially Ron Gordon) have been great. On 4/15/14, we had a clogged sink and I called Shelly at 7am and booked an appointment for between 10-11 am. No one showed. At 12:30, my fiancée called back, Shelly said she never heard of us. So I called and she apologized, said she was confused. This went on all afternoon, us booking, no one showing, me calling back, etc. Shelly gave so many bizarre excuses...we couldn't find the building, we had the wrong address, I thought you were someone else, I fired my scheduler, you called so early I was tired, we didn't have your phone number, we tried calling your HOA (?!) and they never heard of you, you must be renting (I own my place and have lived here since 2006), it went on and on. I stuck with it because they really have been so good so many times. Late in the day when I repeated my phone number 3 times in a row and she kept mixing up the numbers I finally gave up and called Roto Rooter....expensive because they could only come after hours by that time, but we booked on line, they called back within an hour to confirm, showed up as scheduled and fixed it. Great plumbers at All Service....but if Shelly can't get them to my house....what's the use? read more

Jason has one of his team at my house in a couple hours of calling him to install a faucet and drain. Professional and fast!

I have used All Service twice, first several years ago to repair a leaking water main, the second yesterday, to fix a gas line to my new stove (which I managed to cross-thread). Both times they have been fast to respond, communicated clearly, been clear in their billing before starting work, reasonably priced, and come in at or below the price quoted. read more