Wow. Just wow. The entire process felt like talking to a brick wall. Corrected expectations…read morerepeatedly just for them to still not do the job adequately. They are SO stuck on the idea that we just wanted the tree off our fence. No, as we stated multiple times very clearly, we needed the tree off the fence and the CUT LOGS TO BE MANAGEABLE. I left a Google review and they responded with a long, poorly written response straight up lying about several things. Even though there is another one-star review absolutely defaming them, they didn't respond to that person. I guess I struck a nerve. They told me wasn't their job to make the logs manageable or to cut them... what is the point then? That is absolutely what my husband asked you to do multiple times! The fence was only part of the issue. Dishonest work and sloppy crew members who were cussing while they were here. But according to Tree Giants, we weren't home when they were here (uh... yeah, we were. My husband even laughed with them in the backyard). Absolute insanity. The job was trash. I was nicer in my Google review, but I'm not going to be here. Whoever responded to me had the absolute basic facts of the job wrong (even stated the tree fell from the neighbor's yard when it was literally in our yard...?). If you can't even get a detail like that correct, why do you expect me to give your BS response any merit whatsoever? They said we misunderstood the job. How do we misunderstand the job we requested? Seems more like THEY misunderstood, then miscommunicated. I can't get over the fact that they claimed nobody was home and that their office attempted to contact my husband repeatedly afterward. We were home all three times anyone from Tree Giants was here. They have all this recorded footage "proof," but they can't see my husband in the yard with them? Also, they did NOT attempt to contact him first and his call log and email show that very clearly, but they tried to make it seem like they couldn't get in touch with him. I've never met anyone who answers ALL phone calls, except my husband. He called them to get back in touch about the job not being finished. Then, even after he was disappointed with the follow up job, he was the one to contact them first about when to expect an invoice. Why lie about things like that? It would be better for a business to just not address odd details like that to start with rather than lie about them. The job was NOT worth $2k. If they had actually done what he asked them to do it might have been. If I had looked at their socials beforehand, I would've told my husband to go with someone else. They posted a weird AI photo to advertise their company's clean up efforts during the aftermath of hurricane Helene. I really, truly hope they didn't believe that strange photo was real. I can't help but think the person who responded to my Google review without knowing the difference between "accessible" and "assessable" is the type to believe an AI photo is real. That tracks 100%.

Was scheduled for Brandon to come give me an estimate tomorrow. Verified this on Tuesday and…read morefollowed up again today to get a time window(since they didn't give me one when I asked), only to be told today that "something came up" and he can't come until Monday.

Tyndal Tree Service are super friendly folks and extremely easy to work with. I received a flyer…read morethat they tossed into my driveway along with a handy little clip, so I gave them a call. They were on time and very professional; they quoted it right then the way I wanted it quoted. If it weren't for the flyer they tossed in my driveway, I would have never knew who they were. Stay tuned for the follow up review after the work is done, I'm sure it will be awesome based on my experience so far.

Horrible customer service. They had an appointment didn't show up and then argued on the phone when…read morewe returned his call asking why didn't anyone show up at the designated time. David goes so far as to tell us he's going to cut ties with us... had to laugh at that as your the one who didn't do your follow through properly, so we should be the one cutting ties with you! Don't bother arguing as we see your history of doing that with any negative reviews, how about just improving your job performance.

I had American Advanced Tree come out because I was trying to save one of my trees, but I wasn't…read moresure what was going on with it. Their arborist came by, and I really appreciated that he actually knew what he was talking about. He checked it out and explained that the tree was diseased and really needed to come out before it spread to the other trees in my yard. I honestly wouldn't have known that on my own, so I was grateful he caught it. He gave me a very reasonable price to remove it, took care of the stump, and the whole area was cleaned up nicely when they were done. I was able to throw some grass seed down, and it wasn't long before it looked like the tree was never even there. I'm glad they got it out before it made my other trees sick, and I appreciated how straightforward and professional they were. I'd definitely use them again.

Wow, we were super pleased with the work of this company. After Helene, we had a lot of damage in…read morethe woods on our property, and we also needed some trimming on trees near the house. Kevin, the owner, gave us a written estimate and was very professional. The work was scheduled within a few days, but unfortunately it was pouring rain that day. He contacted us early on and we rescheduled for just a few days later. Kevin and his crew toppled some of the trees, cut and trimmed a bunch of others, and did everything just the way we wanted it. They are good! And no debris left on the lawn. A full day's work and everything went smoothly. Reasonable pricing up front. Kevin is an horticulturist and knows his stuff. This is the second time we have hired American Advance Tree and we highly recommend the company.

So I Received a quote for a flagstone patio, Jacob and partner were very prompt in getting here and…read morewent straight to work. Jacob informed me as it went along of different scenarios to make sure I was getting what I wanted. He went the extra mile to get more stone as I wanted a bigger area and he and his partner continued to work through the day. I would recommend them and use again for other projects.

After several weeks of calls and text we worked out a date/time for a quote. He showed up on at the…read moreagreed upon date/time and we reviewed what work i was looking to get done. After that never herd form him again after several follow up calls/text.

Did not follow up as promised on multiple occasions. Nice folks, but if you want someone that will…read morefollow up, my opinion is that you look elsewhere. They were very communicative until they were paid.

They took out a massive dying tree in my neighbor's yard and did a great job. The position of our…read moreproperties meant the only way to get a crane and heavy equipment through there was to use my yard. I am glad my neighbors chose Natures Design because they were professional and neat, took very good care of us, and were extremely respectful of our property. They even did some landscaping and tree work on my yard on their way out as a thank you. I know not many people would have taken the care that they did. It was a big, complex, and week-long job but they came in and executed their plan just like they said it would work. Thank you for taking good care of us!

My neighbor hired D & D Top Knotch Tree Service to take down huge pine trees that were leaning over…read moremy newly built garage, chicken enclosure and yard. The owners are brothers and the company is family run here in the Greenville area. Dan came out and met with me and was instrumental in coordinating and the job, which helped me SO much! NO branches fell on my chicken enclosure net and they even swept off the top of my garage. 5 STARS

Excellent company from first communication to end of project: reliable, efficient, high tech and…read moreprofessional yet very reasonable prices. Great guys to work with!

This is the second time I've used Tree Dimension's this year. That is because they are great!…read more Fast, efficient and cleaned up after themselves & took all debris. And very reasonable prices too! I will always call on them- especially for the next round to be taken out.

They were quick to respond to my request for a quote and very friendly. I had to cancel at the last…read moreminute and they were still very friendly.

I needed to have two trees cut down. I called at least ten companies and got responses from only…read morethree. Action came out to give me an estimate, which was quite reasonable. They did the job efficiently and in a timely manner. I would recommend Bill and Christy to anyone.