So I Received a quote for a flagstone patio, Jacob and partner were very prompt in getting here and…read morewent straight to work. Jacob informed me as it went along of different scenarios to make sure I was getting what I wanted. He went the extra mile to get more stone as I wanted a bigger area and he and his partner continued to work through the day. I would recommend them and use again for other projects.

After several weeks of calls and text we worked out a date/time for a quote. He showed up on at the…read moreagreed upon date/time and we reviewed what work i was looking to get done. After that never herd form him again after several follow up calls/text.

They were quick to respond to my request for a quote and very friendly. I had to cancel at the last…read moreminute and they were still very friendly.

Had some very big fallen trees cut up and removed from back yard. The area was grown over with…read moreKudzu and not easy to access. They did exactly what they were asked to do and in the way I wanted it done. Even doing some extra clean up that I did not expect. In other words, highly professional. All done at a very reasonable price! I recommend them and will use them again if needed.

Wow. Just wow. The entire process felt like talking to a brick wall. Corrected expectations…read morerepeatedly just for them to still not do the job adequately. They are SO stuck on the idea that we just wanted the tree off our fence. No, as we stated multiple times very clearly, we needed the tree off the fence and the CUT LOGS TO BE MANAGEABLE. I left a Google review and they responded with a long, poorly written response straight up lying about several things. Even though there is another one-star review absolutely defaming them, they didn't respond to that person. I guess I struck a nerve. They told me wasn't their job to make the logs manageable or to cut them... what is the point then? That is absolutely what my husband asked you to do multiple times! The fence was only part of the issue. Dishonest work and sloppy crew members who were cussing while they were here. But according to Tree Giants, we weren't home when they were here (uh... yeah, we were. My husband even laughed with them in the backyard). Absolute insanity. The job was trash. I was nicer in my Google review, but I'm not going to be here. Whoever responded to me had the absolute basic facts of the job wrong (even stated the tree fell from the neighbor's yard when it was literally in our yard...?). If you can't even get a detail like that correct, why do you expect me to give your BS response any merit whatsoever? They said we misunderstood the job. How do we misunderstand the job we requested? Seems more like THEY misunderstood, then miscommunicated. I can't get over the fact that they claimed nobody was home and that their office attempted to contact my husband repeatedly afterward. We were home all three times anyone from Tree Giants was here. They have all this recorded footage "proof," but they can't see my husband in the yard with them? Also, they did NOT attempt to contact him first and his call log and email show that very clearly, but they tried to make it seem like they couldn't get in touch with him. I've never met anyone who answers ALL phone calls, except my husband. He called them to get back in touch about the job not being finished. Then, even after he was disappointed with the follow up job, he was the one to contact them first about when to expect an invoice. Why lie about things like that? It would be better for a business to just not address odd details like that to start with rather than lie about them. The job was NOT worth $2k. If they had actually done what he asked them to do it might have been. If I had looked at their socials beforehand, I would've told my husband to go with someone else. They posted a weird AI photo to advertise their company's clean up efforts during the aftermath of hurricane Helene. I really, truly hope they didn't believe that strange photo was real. I can't help but think the person who responded to my Google review without knowing the difference between "accessible" and "assessable" is the type to believe an AI photo is real. That tracks 100%.

Was scheduled for Brandon to come give me an estimate tomorrow. Verified this on Tuesday and…read morefollowed up again today to get a time window(since they didn't give me one when I asked), only to be told today that "something came up" and he can't come until Monday.

Website is down. I called twice this week and left a message and got no call back or reply.read more

We called Torrence to have some weeds removed in our front yard and replaced with pine straw and do…read moresome weed & feed maintenance. Torrence came out the night I called to give me estimates. He was extremely polite and knowledgable. Once we agreed on the price he was at my house THE NEXT DAY to start the work. They did a great job. He even came out one Sunday just to check on the yard to make sure the treatments they were doing were working on the weeds. I would recommend this business to anyone who needs service in their yard!

Ellison removed two large trees and trimmed limbs from two others. They showed up on time to give…read morea quote and were careful to get a full walk-through of the property with me. They showed up on job day on time and ready to work. The crew was well briefed on what we wanted. They worked safely and efficiently. They did exactly what we requested and checked in with us as the job progressed to make sure we were satisfied. I was very impressed and would gladly select this company again

Highly recommend Removed 3 trees, one was in danger of…read morefalling so we were squeezed into their schedule. Trimmed up 3 trees. Workers were on schedule (actually early), polite and did neat work. Price was very reasonable

Wow. Please let me just be straight up and honest. These guys are phenomenal when it comes to…read moretaking down trees. We had two huge magnolia trees that needed to be taken down and taken away. They arrived early, work efficiently and left when it was fully done. If you are considering any type of tree work these are the guys you want doing it.

Absolutely best service. Same day quote. Affordable. Prompt service. They removed three large trees…read moreand cleared every limb from the property. Highly recommended

I needed to have two trees cut down. I called at least ten companies and got responses from only…read morethree. Action came out to give me an estimate, which was quite reasonable. They did the job efficiently and in a timely manner. I would recommend Bill and Christy to anyone.

I called and left a message for some tree work I needed done. No call back. I emailed my request,…read moreno callback, no reply email. I like supporting small business, but I had to go to their much larger competitor who came right out.

This company recently removed two very large trees that were positioned very dangerously between…read morecondos in Sugar Creek Villas. They were better than exceptional. Their safety, professionalism, and thoroughness makes them stand out as the arborist of choice. They had extensive equipment that was obviously well-maintained. The owner was present performing or supervising every aspect of the project and you could tell his crew were all very well-trained and professional. I would not call anyone else for any tree work except City Arborist!