If I could give this business 100 stars, I would. This is a locally owned, water restoration…read morebusiness that deals with flood and fire damage. This is one of the most honest, genuine, hard-working, and best priced businesses you'll ever find. The morning after being flooded by the remnants of Hurricane Ida, I looked online for water mitigation companies. The first few companies I called were all booked up due to the widespread damage. I called Utopia and was greeted by a friendly, professional owner. He initially thought he might be too booked to take the job. He recommended me to one of his competitors because he did not want to leave me stranded. This was when I first knew I was dealing with a good person. We further discussed the details of the job. He told me he'd try to juggle a few jobs around and call me back later that day. Just as promised, he called back and came over with one of his employees. He photographed the damage (so I can later use it for FEMA assistance) and gave me an estimate. Considering this was an emergency job, after hours, and the work involved, the price he quoted was outstanding. We discussed his attack plan to mitigate the damage. He was knowledgeable and took his time to carefully explain everything about mold, water odors, etc. After that, they immediately went to work. Using heavy equipment, they extracted all of the standing water from my crawlspace. With confidence, he told me he could save the carpeting in my family room. They extracted the water from the carpeting, pulled it up, discarded the ruined padding, discarded ruined molding, dried the walls, applied disinfectant to all wet areas, and strategically set up commercial blowers and dehumidifiers (which he left running for several days). His quick response and quick attack plan saved my carpeting, saved my walls, and prevented me from getting future mold. If he didn't come, I most likely wouldn't have found anybody and would've ended up replacing my carpeting, portions of my walls, and I probably would've ended up with a musty smell and mold. He saved me a lot of time, damage and costs. Most of all, his knowledge and confidence in his work reduced my stress of enduring flood damage. I would do business with any company this gentleman runs. I don't wish any future flooding on myself, but if it happens, I look forward to doing business with Utopia in the future.

From the owner: Utopia Restoration specializes in water damage restoration, mold remediation, working with ancmd…read morecommunicating clearly and openly with all customers. Every home is treated as if it was our own. We are more than willing to help you work through your insurance claim, we are also willing to make payment arrangements for private pay or non-insurance jobs. We our our customers first and we go above and beyond to exceed everyone's expectations.

Great job and Steve really went the extra mile for us. Would absolutely recommend Clean Air Care.read more

From the owner: We handle any of your mold inspection and remediation needs, as well as duct and vent cleaning, to…read morehelp create a healthier environment for you to live in. We pride our self not only in our customer commitment to better air quality but we also are committed extensive training, continuing education to better serve our customers and provide complete solutions to there problems. We will discuss every step of the process and make any adjustments necessary to accommodate your business or living conditions. We are certified by NAMP for mold inspection, testing and remediation. We take emergency calls for water restoration at any time and sell and install Dehumidifiers that drain themselves. No more emptying those heavy buckets! Whether it is residential or commercial mold testing, after we receive a call and set up the appointment, we will come out to your property. We then perform indoor area quality assessments. Mold inspection is a process of assessing whether there is or has been mold growth in a building or home. Mold remediation refers to the process of fixing a pre-existing mold problem, which may include resolving the water problem causing the mold growth and cleaning and removing the mold growth/items affected by the mold. Cleaning your air ducts will ensure that the system is all clean of any mold or mildew and help in the flow of air since it won't be fighting to get through whatever has attached to walls of your duct work.

We had an event where clean-up was needed. We are not sure if insurance will cover. They demanded…read morethat we sign a direct payment waiver and an "emergency repair " yet they didn't even show up in person on the day of the "emergency" to give an estimate. I recieved an emaill last night and responded that I would like an estimate before I sign anything. When I requested an estimate, in the event that insurance doesnt pay, they declined to do the service unless I signed the BLANK paperwork and also wanted to cut me out of discussing anything with the insurance adjuster.

From the owner: At Lightspeed Restoration of Orange County, we specialize in providing fast, reliable, and…read moreprofessional services for water damage restoration, fire damage restoration, and indoor air quality solutions. Available 24/7, our expert team is always ready to respond to your emergency, ensuring that your home or business is restored quickly and efficiently. We handle everything from water extraction and drying to full property restoration, addressing all aspects of water-related damage. In the case of fire damage, we offer comprehensive cleaning, assessment, and restoration services to return your property to its pre-loss condition. Additionally, our indoor air quality services include mold remediation, air duct cleaning, and moisture control to help create a healthier environment. We also understand the complexities of insurance claims, and our team works directly with your carrier to make the process smoother and less stressful. Trust Lightspeed Restoration to provide expert solutions that restore both your property and your peace of mind.

Not too sure who was hired to give a great review?! I've had issues after issues with this company…read more Many calls, babysitting the employees, they cut many corners on things. Of it wasn't for my boyfriend to check on things nothing would've been cleaned properly. Mind you it cost us $14,000!!! Not happy at all and we're not close to done! I asked to speak with the owner and never received a call. This is ridiculous! RUN!!!

I cannot say enough about this incredible family business. Since we are coming in on Thanksgiving,…read moreI want to make sure that I recognize the incredible people at First Call Restoration. how thankful I have been for their work, ethics, and humanity during several horrible home disasters.

Danielle and Sharis came to take care of my parents living room carpet for me. Best service I've…read morehad anywhere in a long time. They were friendly, informative, and willing to explain everything I needed to know. Very happy. Carpet looks and smells great.

Hired Stanley Steemer to clean the carpet of a newly acquired property. They asked where they…read morecould get hot water and I told them the kitchen sink.I then left to run errands. When I returned they were finishing up. I paid them and even gave them a tip. After they were gone, I went into my garage and discovered that they decided to use the garage as a water source. They left huge puddles all over the garage floor. As I have not moved into the property yet, I had no mops or other tools to mop up the water. I used an old sheet that I was using as a dropcloth and did th e best I could. I shudder to think what kind of damage I will find when I return. I reported the incident to stanley steemer and they said a manager would get back to me. Still waiting.

The crew arrived right on time and all were friendly, helpful and worked efficiently. I love when…read morethey come here to deep clean the house; they are both more efficient and more productive than we could ever be. Each member was so helpful. Indeed, this was such a nice interactive group of three who are really wonderful to have over. Heartily recommend.

I was SO pleased with not only the quality of the work but also the great women who made it happen…read more I was looking for someone to wash my windows and place the storm windows once all was cleaned. I have used other window washers before and never has the job been done with such care and attention to detail. The result is amazing - sparkling fresh windows just in time for the fall weather to kick in. I understand Home Master takes on all sorts of jobs from windows to construction, to mold, smoke, water issues to name only a few. I will certainly reach out to them again and tell my friends. I encourage you to check in with them to get a quote. Thank you Home Master.

Very disappointed in the work , got my dryer vents cleaned , they never hooked up the hoses when…read morethey left , had a scheduled appointment to come back the time got pushed back 5 hours , I had to go to work , need to do laundry, gotta wait another 6 days to come back out, I want a refund , called customer service , BEWARE FAST TO GET PAYMENT THEN A WAITING GAME TO COME BACK TO DO THE JOB RIGHT

I just bought a house and was living in it 7 days when I had the hard wood, tile and carpets…read morethrough my house cleaned as well as all the air vents and dryer vents cleaned. The floors were ok, but when I cleaned a spill of water on the wood floor I was amazed at how dirty the towel was when I cleanup the water. The the day after the cleaning I found balls in the vents. How do you clean out the vents and not get all the toys and balls out. Also, I do not feel the dryer was even cleaned because it is still filled with lint which is a fire hazard. I feel I was sold a poor quality service and very disappointed in a company I have used many times before in my past. I feel they should refund me some of or all my money.

Hurricane Ida came through in early Sept and completely whiped out my apartment complex. I live on…read morethe 2nd floor so my place was fine, but the city came through and said everything had to be replaced. All wiring, water heaters, breaker boxes etc. This company is one of the few hired by my landlord to clean up and get this running again. THIS COMPANY EMPLOYS THIEVES!! There is absolutley no reason for them to be in my apartment, let alone my linen closets, my daughter's clothing closet, trying on my sunglasses and testing colognes in my bedroom!! NEVER HIRE THIS COMPANY!! THEIR EMPLOYEES WILL SNATCH ANYTHING THEY CAN FIT IN THEIR POCKETS!!!

From the owner: 24 Hour Emergency Service Fire, Water, Smoke and Mold Damage…read moreRestoration