Drains were not draining. They came and ran cameras down the line and used a location sensor. I…read morecould not see anything in the camera images at all, but whatever. They said the drain line was broken at the septic tank entrance, and recommended a complete septic line replacement at 4000.00. I gave them 50% (2000.00) to start to have the line dug up. I don't know if they were in a hurry or what but I hope it was not a sham. Such a simple thing to diagnose - check the tank 1st to see if it is full. I figured that out on my own, thank goodness! So what they convinced me to do was not needed at all - the septic tank was simply full and needed pumping. Cost me 2000.00 and tore up my yard for nothing. My yard was torn up and there remains a 6" high by 12 feet long mound that I guess I will have to level out on my own since you can't mow over it. I asked if there might some refund on my 2000.00, and the tech said he would check, but I never heard back from them. Unless I hear something ( it has been 6 months), I can't recommend this company.

Straight shooter plumbing came out for an emergency plumbing issue on Labor Day. I can't say…read moreenough nice things about the company and the 3 employees we dealt with. Honesty and integrity are some of their best qualities. I will always use them in the future. I highly recommend.

The plumber did a very through and neat job. He explained everything he was going to do and…read moreanswered all of my questions. The total cost was within the estimated range. Will use Legacy plumbing again!

Absolutely outstanding service from Legacy Plumbing!…read more I had what I thought was going to be a simple toilet repair, but it turned out the toilet itself needed to be replaced due to some poor craftsmanship from previous companies. The last homeowner had a cheap toilet installed, which created more problems than expected. Jake was fantastic throughout the entire process. He took the time to explain my options, answered all of my questions, and made sure I understood what I was paying for rather than just pushing me toward the most expensive solution. What really impressed me was that Jake worked the cost of the work they had already completed into the replacement toilet, which saved me a significant amount of money. The pricing was very reasonable, especially considering the quality of the service and the unexpected issue we ran into. Great communication, fair pricing, excellent workmanship, and genuinely great customer service. I would absolutely recommend Legacy Plumbing, and especially Jake, to anyone who needs a plumber. Five stars all around!

Had Larry come through to check my faucets as a new home owner. Educated me and my wife on upkeep…read moreand filtering methods. Would recommend.

Excellent service! They installed a new larger water heater in my home within 24 hours. They did a…read morebeautiful job. I definitely recommend Larry's Plumbing Service!

Kevin and his son recently installed my new hot water heater. They arrived on time, were very…read moreprofessional and knowledgeable about their business. Would highly recommend for your plumbing needs.

I bought a new electric water heater through Home Depot Water Heater Replacement. Kevin L. Sparks…read moreand his son were the plumbers sent out by Same Day Water Heater (the subcontractor) to remove the old unit and install the new one. They showed up on time on a Wednesday morning and installed the new unit, as requested, and within a couple of hours, I was happy to have a new, working hot water heater. If that was all that happened, I'd have given them a 5-star review. However, somehow, in the process of bleeding the lines, they broke my patio faucet so that it no longer works. I think when they turned it off after bleeding that line, they overtightened the handle, because when I tried to turn it on shortly after they left, it was so tight I could barely get it to turn, and then when I was able to turn it a bit, nothing happened: no water came out of that faucet. Normally, the moment I begin to turn that handle to the left, the spigot opens and water begins rushing into the hose, but this time, that wasn't happening, so I continued to turn the handle to the left, but that did nothing: still no water. The handle unscrewed from the faucet, though, and came off in my hand. So I screwed it back on and tightened the center screw to hold it in place, but I still couldn't get any water to flow from the faucet. As soon as I discovered this, I called Mr. Sparks to tell him about it. This was around 4PM on Wednesday. He said not to worry, because he and his son would come back the next day (Thursday) to fix it. On Thursday, he neither showed up nor did he bother to text or call to cancel, so in the late afternoon I called him and asked if he was coming. He told me that he'd been instructed by Same Day Water Heaters to return on Friday, not Thursday. I would have been fine with that if he'd bothered to let me know, but he hadn't. So on Friday, I again spent the day at home, and again, he didn't show up, but at about 1:30, Same Day Water Heaters called to say they were so sorry, but they'd have to reschedule because "the plumber's truck has broken down". While I was on the phone with them to reschedule, caller ID showed that Mr. Sparks was also trying to reach me. I didn't answer because I was talking to Same Day Water Heaters, but as soon as I finished that call, I called Mr. Sparks back. This was within 10 minutes of his call to me. I apologized for not picking up and explained that I'd been on the phone with Same Day, who'd told me he'd had trouble with his truck and couldn't make it. He said he had no idea what they were talking about, because he was in his truck and had been on his way to me to do the repair but because I hadn't answered, he was on his way to another job. However, he assured me he would come out "tomorrow morning at 8AM." I said that would be fine and thanked him, but my thanks were premature, because once again on Saturday he neither showed up, nor called, nor texted. I tried calling him but he didn't answer, so I left a voicemail saying I was disappointed that he wasn't doing what he'd said he'd do. They did a good job of installing the hot water heater but that doesn't change the fact that in bleeding the lines, which was a part of the process, they broke my patio faucet, causing some mechanical failure inside the valve body so that it no longer works. Kevin Sparks promised to come out and fix this, first on Thursday, then on Friday, then on Saturday, but each time he not only didn't show up, but he didn't even bother to call or text to let me know he wouldn't make it. I'm a senior on a fixed income, so I'm trying to get Same Day Water Heaters to send another plumber out to fix what Mr. Sparks broke, but regarding Mr. Sparks, I wouldn't recommend him to anyone.

Technician seems knowledgeable and had advanced tools. I had a problem with a 7-year-old toilet…read moreflushing slowly. Sometimes i have to flush 3 times in the morning. He checked for any clogs using the camera from the clean-out located outside the house and found no issues. I was able to see the drain on camera as well. He thought it was blocked with pee crystals and recommended replacing the toilet. Total price 295. It seemed higher than other plumbing companies in the area. Will try to pour 30 % cleaning vinegar in the toilet and see if that helps.

Fantastic, very reasonable price and very professional. Ryan explained all aspects of work…read morecompleted and also ensured clean up was completed and showed us the finished product. Thank you and will keep this company in mind if we need a reliable plumber in the future.

Friday afternoon the bath tub is clogged and once again Masters Touch to the rescue…read more Bob has been there for us numerous times through the years. The work has always been excellent, very fair pricing and Bob and his crew are always a pleasure to deal with. Masters Touch has maintained their honesty, integrity and decency for decades and I wouldn't even consider another plumber. This isn't just another plumbing outfit, they are part of our community.

Two separate emergencies, several years apart and they did not respond to voicemails. Both times…read moreit was either my mother or myself calling. One other time when my husband called, they came out and fixed something for him. Women in an emergency apparently are not important enough.

Blair was a very nice young man and did a good job in servicing our AC units. He informed us of…read moresome possible trouble spots, have us repair estimates, but did not pressure us to repair.

I am very happy with the plumbing services through Milestone. The plumber arrived on time, was very…read moreprofessional and did the work efficiently. Will definitely use again!

We needed a water heater replaced and Pelayo Plumbing came right away. They did a fantastic job…read moreand very knowledgeable and nice.

Easy to communicate with. Showed up on time…read more Job was completed correctly. I was even given options on how to save money on various replacement parts.

Ty is truly one of the finest Plumbers I've had in my home. His office called the evening before to…read moreconfirm the appointment and arrived 10 minutes early. He and his journeyman removed and hauled away the old sink. They wore booties and put down drop cloths to protect the hardwood floor. They installed a new stainless steel sink, electronic faucet, disposer, and instant hot water dispenser perfectly. Afterwards they brought in their vacuum and cleansers to make the final install look showroom beautiful.

Have used Ty's service for years. He is the BEST plumber I have ever had. There is nothing he…read morecannot fix.

We had quite a problem with our disposal/sink drain clogged…read more They were on site 8a the next day (11/8/23) and had the problem resolved before lunch. Their technician Santiago walked me through what the issue was, what equipment was needed and the cost, and how to avoid issues in the future. Couldn't recommend First American Plumbing enough.

Will not recommend to anyone…read more had a leak at the house, city came by and stated we were leaking almost 60 gallons a hour. I couldn't see anything and told them I did leak test on the tanks and thought maybe it could be a toilet but that doesn't explain that much water. First day, they were almost an hour late to the 2-4 window that was booked, I had to cancel. They came back a 2nd day, Santiago and Levy did their exam and came to conclusion to replace toilet tank and shower cartridge upstairs. I mention that I don't think that those 2 items could be causing a leak that's almost a gallon a minute. They say that it's the first step and that the person they spoke to on the phone said to do that first. That quote was 600$. I'm not paying 300$ to rebuild a toilet tank, I can buy a new toilet and replace it myself for that price. So they proceed with the shower cartridge.. after attempting for an hour, he realizes he has the wrong part and says he needs to go get that part... this will cost me an additional 225$!!! So... they took the WHOLE day to replace that cartridge. When I asked what happened, the tech said he installed it upside down!! (Y'all, this is who you will be hiring) And guess what 500$ later, that didn't fix the water leak! So they say they will send someone else to do the slab leak test. That will cost me an additional 500$. I'm not happy so I call the company, the "owner" says that he was unhappy about how long his techs took for the job and also how they were late the day prior. (Of course only after I Mention all of this) if the owner was really upset about that, a company that cares about their clients should probably CALL the client first. This company is only worried bad reviews that are going to be left. They say it's all from warranty companies not them.... I was a PAYING customer! Do NOT GO WITH THIS COMPANY! They will take your $$ and ask you to fix everything but get to your problem! I went with a different company and guess what, they found the issue in 5 minutes and were on time! (Thanks Legacy plumbing!)