I do not recommend Fire & Ice Heating and Cooling. While they were prompt and pleasant initially,…read moretheir service turned into a costly and frustrating ordeal. My AC stopped cooling last weekend, and Fire & Ice was the first to respond. They charged two separate diagnostic fees in two days and overcharged for ineffective repairs. Day 1: The tech did some diagnostic work, blamed the blower motor. Day 2: I had the blower motor replaced which I paid a premium to have done --only for the tech to leave without verifying if the unit was cooling (it wasn't). It ran in a red flag state for another day. Day 3: same tech AND the boss spent ages troubleshooting before suggesting a $700 coil cleaning (coil inspection should have been done day 1) --with no guarantee it would fix the issue. They charged me a second diagnostic fee, and after I had the coils cleaned, the AC still didn't work. After 5 days with no AC and no response to my email requesting a refund for the second diagnostic fee and a correct diagnosis be done, I called another company. Their tech found the real issue (a failed compressor) in 15 minutes--something Fire & Ice should have checked immediately. Either they misdiagnosed repeatedly or intentionally padded the bill. I've spent thousands on unnecessary repairs and fees--enough to have replaced the compressor outright. Now I'm stuck with a broken AC and a company that won't even respond. A high price and friendly tech doesn't mean quality service. Get a second opinion before trusting them with your HVAC system.

Where do I even begin?…read more My first interaction with this company was actually pleasant. Promising, even. Spoiler: it did not stay that way. Call #1: My propane logs wouldn't turn off. Ice storm coming. I panicked. Joe showed up that evening, pointed out the knob inside the fireplace (since the remote switch box had likely died), and I happily paid the $125 service fee. No complaints. This visit isn't even part of the real problem. Five days later: I come home to a thermostat reading 57 despite being set to 70. I call Joe again. He shows up the next morning, finds exploded batteries in the thermostat, replaces them, and says it might need replacing eventually. I pay another $125. Still fine. He even signs me up for the semi-annual maintenance plan. Great! Future business! Everyone wins, right?...Right? Two days later: Thermostat drops to 65. I go buy a new one at Lowe's and call Joe back. He installs it, but when we try to register it, we get an error. "Already registered to another owner". Honeywell is closed. Joe removes the new thermostat, reinstalls the old one, tells me to call Honeywell, and I pay yet another $125. Annoying, but whatever. I finally reached Honeywell later in the day and they inform me that registration only matters for app control, the installer could've fully installed it. I could've cleared the previous owner later. "The technician should have known that," they said. Okay. Honest mistake...maybe. Two days later: Joe comes back to finally install the thermostat correctly. It works. I pay another service fee, but this time he gives me a "discount" and only charges me $62.50. This is visit #3 for the same issue, but sure. I pay it, despite being told that he should have known that he could have installed the thermostat initially. I digress... Three days later: My heat is reading 68 while set to 70. Again. Joe comes back. This time, FINALLY, he crawls under the house and discovers the actual problem: a bad wire. The unit is 5 years old and 100% under warranty. He says he'll "only charge me the service call fee," like he's doing me a favor. At this point, I push back. He told me during visit #2 that you only pay one service fee for a single issue until it's diagnosed--then you pay for parts. Well, we're now at FOUR service fees for the same problem, and he never once went under the house until now. I ask him why I should pay anything when it's under warranty--and more importantly, why he didn't check the wiring in the first place? He gets furious. Tells me he'd have charged someone else $300+, and filing a warranty claim is "too much paperwork" for a "simple fix." Then he tells me, and I quote: "never call me again for anything." WOWZA! Gladly. I told him I promise I will never, EVER call Joe at Fire and Ice again. And honestly, unless you enjoy paying 4-5 service fees for someone to repeatedly NOT diagnose the problem, you might want to take my advice. Maybe this is their business model? Hard to say. But I won't be finding out. Oh, and Joe? Remove me from the semi-annual maintenance list. Thanks.

I continue to be humbled with the outstanding service I receive. Always take care of me. I normally…read moreschedule my service (Highly Recommend their yearly contract---reasonable and pays for itself). I travel a great deal. Walked into a functioning cool house. Did some errands----came back to a sauna. Called this morning letting them know that I have to leave in the morning. I look up and Mr. Tyler is on my fence line ready to look at the issue. One of the important "what you call its" decided to stop working (it provides lubricant and stuff). Very simple and quick replacement part. Did a system check---all is good. I will not be in the doghouse. I deeply appreciate the hard work, years of consistent service and kindness from everyone at Comfort Tech. Fyi...Steve is enjoying a well-earned golfing vacation this week. Tyler got him hooked. Fair winds.

I've used comfort tech since 2018 and have had no problems with them until today. 300 dollars to…read morereplace a fan condensor that was covered under warranty since I bought a new system from them 5 years ago..Was told it was 300 dollars for 45 minutes of service..Not happy..Don't use them unless you ask for a price first.

I used Marshall for a number of years and they helped me maintain my unit that came with the house…read more They are competent with their maintenance. The last time they performed maintenance, they charged my card more than the invoice. I spoke with the owner and he acknowledged this error but instead of just returning the overcharge, I had to chase him down for over a month until he finally dropped off a check for the overcharge. This caused a lack of trust and I am moving on to another company because of this.

He was unable to get to me in an emergency, but found the right competitor of his to make sure my…read moreemergency got handled! Could not have done it without him! Air handler condensation pump went out six hours before the closing of our house and three hours before the final walk-through.

Sam Always did a great job on my oil heater when it went down during a cold winter! even fixed my…read moresisters tenants plumbing in an emergency!! Super Affordable compared to other services

I trusted them to fix my A/C. They betrayed that trust by replacing a fan motor (new) that they…read morehad just installed a year earlier relating to my heating system. I was told that this is why my AC was not working properly, and it was a more powerful motor and it would take time to work at peak efficiency. So after two motors, my A/C still did not work. Additionally, their response time is awful. When they finally came by several days later and after many phone calls they told me I either needed an entire new system or to take a chance and start replacing parts they would start at about $1,000 and up. He told me that by running the unit with only hot air coming out, I ruined the condenser. He already knew I was running the unit with only hot air coming out and never advised me to stop. I got suspicious when he asked me to feel the top of the condenser to prove the condenser was bad. He said ,see how hot it is. I felt it and it was cool. HERE IS THE CATCH AND THE DECEPTION!!! I called another company for a second opinion, they resolved the issue in 15 minutes by flipping a switch that sits above the outside unit. This resolved the problem instantaneously. So A1, being the only other company that worked on my unit, either Intentionally flipped the switch to the off position, to trick me into buying a new unit, or giving them the benefit of the doubt, they were grossly negligent. I had already planned to sell my car to get the new unit A1 recommended. Additionally A1 new my wife and I were suffering during the extreme heat. They did not care, a dishonest dollar meant more to them than a customers well being. I did sue them in small claims court and would have won, but the court system failed to notify me of the court date, so I lost by my absence. It is no wonder why this business is not registered with the BBB. What cheats.

I had a great experience with Absolute Comfort Heating and Air. The technician was professional,…read moreknowledgeable, and took the time to explain everything clearly. They arrived on time, diagnosed the issue quickly. The quality of the work was excellent, and it's clear they take pride in what they do. Everyone I dealt with was friendly, courteous, and focused on providing great customer service. It's hard to find a company that's honest, reliable, and responsive, but Absolute Comfort definitely delivered. If you're looking for an HVAC company you can trust, I highly recommend Absolute Comfort. I'll definitely be using them again for any future heating and cooling needs.

My disabled mother had a service agreement with Absolute for years and her money was wasted. When…read moreher heat continued not to work, I called another company that charged me another $300 to take a look at her furnace and they discovered that the pipes were very clogged and the filter was filthy not allowing air through. He said this should have been taken care of as part of the service agreement. On a positive note, the ladies managing scheduling were always pleasant work with.

Wow, on a referral, I called Kimco to see if they could come out to take a look at one of our HVAC…read moreunits because it wasn't working. They came straight away and fixed the problem. Very fast, very nice and very professional. I appreciate that so much since it seems that taking care of the customer is a lost art nowadays. I would definitely recommend this company!!

KIMCO MECHANICAL and BILL ROBERTSON This review is difficult…read moreto write for a few reasons. One is that as a homeowner, and owner of two rental properties, good, honest, reliable technicians and tradesmen are difficult to find and hold. Bill Robertson, owner of Kimco Mechanical was one that- at one time. That good relationship has been trashed by Robertson and Kimco. Over the years, between my three properties with four HVAC systems, Kimco Mechanical and I have done around $15,000 in business. All was well. Bill Robertson and his company Kimco Mechanical were responsive, pleasant, fair and honest. Another reason is that Robertson and Kimco had always been good to us, so this turn of events was a confusing shock. In January of 2021 we needed a new HVAC system at our rental. The roof there is old but serviceable. There was an old furnace vent pipe piercing the roof that would be rendered obsolete after the new HVAC install. We had had a leak there in the past, but this had been professionally repaired prior to the HVAC system install and the roof was fine- until... Kimco removed much of, and shortened that vent pipe through the roof, capped it and resealed it as part of the old furnace removal, but it immediately leaked at first rain. I called Kimco and they quickly addressed it themselves once, but the leaks continued every rain. I sent videos and pictures of the leaks from the tenants and I continued to call Bill and Kimco. I was then told "I don't do roofs- look at my invoice- it says so!" (It does say that). I said that "it wasn't leaking until you messed with it". He said "not my problem". I asked "if you had torn a carpet, or broke a window by mistake during the HVAC install, even if you "don't do carpets or windows", wouldn't you FEEL responsible and actually BE legally responsible for fixing it- either yourself or by a professional?". I was told again "I don't do roofs, look at my invoice". I suggested a compromise where I paid a roofer, and then was reimbursed by Kimco, either with cash or in free or discounted service calls, etc., but was told "Nope. I don't do roofs- not my problem". The professional roof repair cost me $150- no big deal. I moved on. There was no skin off Kimco's back whatsoever. I was willing to forget this $150 rip-off and continue to use Kimco because of the long history. When another recent HVAC emergency arose (our HVAC struck by lightning), I called multiple times, but was ghosted by Robertson and Kimco. No answer at cell or office. No callback, not even a "get lost". I asked to have an adult conversation if there was some issue. Nope. Nothing. Apparently, Robertson had decided we were done, but didn't have enough guts to say so. Kimco left us hanging with no AC in August. Do not do business with Kimco Mechanical or Bill Robertson. They "don't do roofs". Worse: They don't fix what they break. Then: They Ghost You. Steve O'Connell

Got back from vacation to an 87 degree house. We called Diligence and Reggie was out within hours…read more He is knowledgeable, professional & thoughtful (didn't wear dirty shoes in house). Our problem was diagnosed and solved quickly. This has been a hot spell and we could have been taken advantage of but since they employ people like Reggie we will be customers for life!!!

After repeated attempts to find someone who was responsive and skilled I arrived here at…read moreDilligence. Now ten years later I still cannot imagine why it took me so long to find these great folks. Reliable and fair and so willing to work through whatever ails my two HVAC systems. On an annual maintenance contract for longer than I can remember and have never had any complaint.

Used All Year to install a new Heat Pump for the primary area of our house. Gave us various unit…read moreselections and stepped us through their recommendation, which was not the most expensive. We then had them come out and put an electronic damper system on our other unit so we could have separate temperature controls for our guest bedroom. All was completed efficiently and with great care to make everything look neat. They are our go to HVAC company now.

After 4 different estimates for a whole new HVAC system, All Year was the only one that didn't try…read moreto upsell me on an unseemly expensive multi-stage unit that I do not need for my 1200 sq ft house. They were also the only ones to come in with an estimate below $10k, so they are definitely a great value - thank you Jason Robbins. They were up front an honest about what I needed, which was refreshing. The others all pulled some scripted scam about calling their supervisor in the office to see if they could get me some bigger discount which was still some ungodly price. Then Alex Smith helped me with scheduling and answered all my questions about the install. Braxton and John came out and did an excellent job on the install. They were as nice and polite and professional as you could ask for. They were beyond efficient and even finished a little earlier than I expected. They explained everything I asked about as they went and showed me how everything worked and cleaned up everything, leaving it actually a little cleaner than they found it. Now after 2 weeks of sweltering in my house, I'm finally sitting pretty in the cool air. I could not be happier with All Year Cooling and the people they have running the show there. I would definitely recommend them to anyone for their HVAC needs.