I want to revise my experience with Ned's Home customer service. My previous post was the result…read moreof my conversation with a representative who was rude and dismissive of my claim that the workers broke my ceramic cooking stone. A different and high ranking representative called me back and she refunded $250 to me for a new cooking stone, and an investigation has begun regarding my previous bad experience.

They just left my house in New Canaan - absolute slobs. All the crap from the gutters is all over…read moremy deck, window sills, driveway, lawn, etc. It just took me longer to clean up their mess than it took them to do the entire job. Will never hire this company again.

Excellent Product, But the Service Was Extremely Disappointing…read more We recently had a full gutter, downspout, and protection system installed by All American Gutter Protection (AAGP). To be clear, the product itself is excellent--it's well-built, and the finished installation looks great. However, I'm giving this a 3-star review because the frustrating and unprofessional process it took to get here simply didn't justify the premium cost. Every year, we tackle a major home improvement project, and we know quality costs money. But this project cost more than having the entire first floor of our home redone in solid oak hardwood, yet the service was significantly worse. The price of a project like this isn't just in the materials; it's in the labor and the service, and that's where we feel we didn't get our money's worth. The Positives: The Product: The gutter and protection system is genuinely top-notch. The materials are robust, and we're confident in the longevity of their system. The Salesman: Our sales representative, Steve, was very knowledgeable and gave us a lot of helpful information during the sales process. The Issues: The challenges began after signing the contract and persisted through every step of a very painful installation process. Misleading Project Management: The service was sold as a "one-stop shop," which gave us the impression that AAGP handled the entire process in-house. It seems, however, that they subcontract the work. We also specifically understood that an AAGP project manager would be on-site to oversee the job, but no one from the company ever came. Scheduling and Communication: This was the most significant failure. After we signed, no one reached out to schedule the install; I had to chase down our sales rep a few days later to get a call back. On install day, we were told the crew would be on the road by 9:00 AM, but the gutter installers didn't arrive until 3:30 PM, and the separate protection installer showed up at 6:40 PM. I never once received a proactive call with a status update; I had to call them repeatedly. The lack of communication was incredibly disruptive. I had to leave installers alone at my house to pick up my child from daycare, couldn't get my kid to bed on time, and then had them woken up by banging and lag screws being driven into the roof late at night. Unprofessional Installation and Cleanup: The crews themselves were a mixed bag. The protection installer who arrived late did a fantastic job, but the gutter team's conduct was disappointing. They looked like they had been beaten to hell all day by the time they arrived, so I gave them a cooler of water and sodas. Despite this, the crew lead decided to relieve himself on a shrub in our side yard after noticing our birdfeeder camera near the oak tree he was first heading for. He could have simply asked to use the restroom. Cleanup was sloppy. The installers were in such a rush that they left strips of old gutter hanging in our trees and shrubs. I've also found numerous nails in our yard and driveway. Lastly, they simply dropped the gunk from the old gutters into the yard, and some of it was smeared on the back of our house, which I now have to pressure wash off. Final Thoughts: The quality of the AAGP product is fantastic, but that alone does not justify the high price. The customer experience was defined by a severe lack of communication, scheduling chaos, and unprofessional behavior on-site. When all these things are combined, I can only assume it's a product of poor company management. It is for these reasons I can only give a 3-star review.

Great product excellent installers super happy with my project. They got the job done right the…read morefirst time respected my property and I'm happy with the piece of mind of having All American Gutter guards installed.

Jason is a very reliable and friendly guy . He does great work at a fair price. I highly recommend…read moreGree cleanout!!

I can't say enough good things about this service. Jason was great. Communication was excellent and…read moreshowed up exactly on time. Prices were fair (actually should have charged me more) and he cleaned up when finished. I would definitely use again and recommend.

we had a rotting spot on our porch where water had been seeping behind the gutter. Nik with All…read moreQuality responded quickly and was able to give us a good quote and get started on the project right away. He did a very nice job- excellent quality, and even repainted a little to make it look nice. He is working on his English, but we were able to communicate well enough. Thanks Nik!

From the owner: Get 10% OFF as a new client at All Quality Gutters - Philadelphia's trusted gutter service…read moreprovider! We offer FREE estimates and special 10% discounts for seniors, making quality gutter care accessible to everyone. From professional gutter installation and replacement to thorough cleaning and reliable repairs, we've got all your gutter needs to be covered. Our experienced team specializes in complete gutter system installation, seamless gutter replacement, professional gutter cleaning and maintenance, gutter repairs and reinforcement, downspout installation and repair, and gutter guard installation.As licensed and insured professionals, we take pride in using premium materials, offering competitive pricing, and ensuring prompt, reliable service. We always leave job sites clean and guarantee customer satisfaction with every project. We understand that properly functioning gutters are crucial for protecting your home from water damage. Our solutions prevent common issues like foundation problems, basement flooding, landscape erosion, siding damage, and ice dams in winter.Serving Philadelphia, we work with residential and commercial properties. Whether you need a complete gutter system installation or seasonal cleaning, our skilled technicians will ensure your gutters perform effectively year-round.Contact us today for your FREE estimate and join our satisfied customers who trust us with their gutter care needs. Let All Quality Gutters help you maintain your home's water system!

We hadn't had our gutters cleaned in 15 years. I found ClearFlow Gutter Cleaning…read more(clearflowguttercleaning.com). The process was seamless. I requested an estimate via the website. Shortly after, I received a very reasonable quote. After accepting, I received a text with a tentative date and time for the work which I agreed to. Joe came early and got right to work. Very nice guy. Current fire fighter and retired Marine. If you need your gutters cleaned, do yourself a favor and hit clearflowguttercleaning.com for a free estimate. I promise you will not regret it!!

From the owner: Get your Free Estimate Now! Veteran-owned and operated professional gutter cleaning services. by…read moreClearFlow Gutter Cleaning.

Gutter Master Replaced and Repaired trim that was peeling around my home They arrived on time…read moreperformed the work and cleaned up. Their pricing was fair and I would use them again.

Great gutters...excellent pricing and a quick install. Nice color matching as well.read more

Andrew and his team are great. Very quick and good work. He does work in NJ also. I called to…read moreget gutters installed and found out they do all aspects of home improvement. Have used him for several things now

From the owner: A1 Holmes Seamless Gutters provides you with all your gutter needs as well as any other general…read moreconstruction needs at an affordable rate. Our team is honest, reliable and trustworthy. We provide services of interior and exterior remodel and renovations. We specialize in Roofing, Siding, Decks, Additions, Basement refinishing, and much more. We are licensed and insured in PA and NJ.