James was very helpful and patient during my oil change today. He took the time to help me and…read moreprovided great customer service. I really appreciate his help. Thank you!

I used Yelp to get a quote for smogging my pick up truck because for some reason they charge more…read morewhen the work is the same. Just plug into the OBDII port as any other passenger vehicle. Anyways Laguna Smog gave a price $5 more than the cheapest place so I went Laguna because it's just down the street in addition that I've been there before and it wasn't worth driving further with a truck that only gets 12 mpg. Laguna Smog's office is clean, uncluttered and most of all air conditioned. The guys running the place are men of few words even after I gave a compliment on their boat. It looks like maybe a North River maybe 20 ft or so. I think my boating owning days are over. I can't afford anything anymore in this damn state full of liberals wanting to get rid of gas and diesel vehicles with gas consistently $3 dollars more than the rest of country and now wanting to ban 70% of tires. Liberals always will vote to tax themselves and the poor and barely making it people suffer their dumb ideology Well the moral of the story is use Yelp to get a quote the next time you need a smog check a car

They are indeed fast. I appreciated that the workers were friendly and made conversation. I'm also…read moresuper thankful that they are open on Saturdays. I had called in other smog check stations and they had told me that my old car would take them an hour to do. They were able to be done with my car within 15 to 20 minutes.

Worst customer service. The owner here really doesn't care about customer service. I've read so…read moremany bad reviews about the customer service here that I had to update one I did a year ago after today's experience. I don't know who has the crappiest attitude. The heavy-set guy that's checking/driving in the vehicles or the guy at the register. I get it. Life sucks and you hate your job but it must not be too bad if you get to vape inside the garage while on the job. Didn't really care about their attitude last time but this is just too much. The guy at the register's attitude changed and barely grumbled have a nice day because it looks like a manager or owner showed up. Sure I was in and out fast but the attitude is just shitty.

Highly recommend, fast service and good walk in availability , friendly atmosphere and thorough…read moreservice and Good pricing

Best customer service and best prices in Sacramento. The reviews here don't lie! In and out in 15…read moreminutes with an appointment. Sonny is passionate about his work and customer service.

I wanted to start off by saying that I prolonged getting my oil change because it's really hard to…read moretake my 4-month-old anywhere!! However, I came in last minute on a Friday morning, and as soon as I parked, someone greeted me, went over the cost, and let me know about how long it would take. I was in and out of there very quickly, and thankfully, my baby napped the entire time! The customer service was great! I really appreciated how quick and easy they made the whole experience.

I came here in an emergency situation after I noticed my car was hesitating to start and everywhere…read moreelse I went beforehand either had ridiculously long waits or they couldn't change my old dying battery due to lack of tools or inventory. The O'Reilly auto parts store down the street told me to come here after I first went to the Toyota dealership who wanted me to wait 4 hours just to diagnose my old battery and Les Schwab told me they ended up not having the battery I needed after waiting before they even looked at my car. I called here while driving from O'Reilly and was immediately placed on hold for almost 10 minutes before they finally talked to me. I was already in their parking lot by the time they answered and they told me there was no wait to get my battery diagnosed and/or replaced so I parked and went inside. Man that was a mistake in hindsight. What was said to be no wait ended up taking roughly 2 hours total. It felt like others who came in after me for oil changes and other services were getting served faster than me while I had what I thought was just a simple battery diagnosis and replacement. They also kept telling other people over the phone they had no wait and they should be in and out within 30-45 minutes. They gave me a 30 minute quote after replacing the battery as well to make sure everything was good which felt even longer than that. I also noticed when I got home there was a brown looking spot on the battery label. From what I researched it could be an anti corrosive material and is normal or it could be a potential leak if it spreads so I'm really hoping that it doesn't already have a slow leak. Overall, from this experience alone, I honestly can't say that I'll be back anytime soon unless my new battery suddenly starts having issues while under warranty. The price was also not great at $270 for a battery that may not last as long as my original battery from when I bought my car roughly 6.5 years ago. While I'm glad they were able to see me on short notice and replaced my battery, I felt like it took an unnecessarily long time for what seemed like a quick fix. I'm mostly just upset that I was quoted no wait as I was on the phone in their parking lot then spent nearly 2 hours which ended up in me having to cancel certain plans.

Very quick service. This place is next door too a cool place to grab a bite. I paid cash to avoid…read morethese extra charges some business charge for using cards. There was not alot of conversation with staff. He got the job done.

I have been taking my vehicles for YEARS. Now prices have basically doubled since I own a van and a…read moretruck, no mas! $110.00, way to lose customers!

Love this place! Staff is always friendly. They do a great job drying my car off. They always keep…read morethe facility in prime condition. They have Air to blow dust as well, and great vacuums. I do the monthly rate and usually go 4-6 times a month.

1st time at this car wash, but my girlfriend has the membership which made the car way really quick…read moreand easy. I personally don't come here after damage my received at the Elk Grove/Calvine location, that they refused to cover due to the age of my car. Which means I was stuck payong for the repairs. This time through, we were washing our newer Telsa without an issue in the cycle. There was however some issue with the track system we were on, as at one point when we were to turn the vehicle once on the track. We heard a loud thud type sound. As one of our wears actually popped slightly off track and came slamming back down into the system. It was so loud actually that I had to get out after and check our rim to make sure there wasn't any damage.

In and out. Literally fastest and best experience i have ever had dealing with smog. Dont forget to…read morebring your paper and get your coupon.

Every time I come in they are quick. They are nice. And they do it for a fair price…read more Can't beat getting what you need done for the right price from the right people.

My mother is 87 years old and she had her van ran into in a hit and run in the Raley's parking lot…read more The damage was minimal but the insurance company decided to total the vehicle rather than fix it and pay her off instead of repairing it. Therefore it became a salvaged vehicle. My mother was not ready to part with her most beloved van so she bought it back from the insurance company and went through all of the hassle to be able to re-register it again with DMV, including a brake and light check. That was two years ago. Then came covid. Last year she sent in her check and smog report to get her renewal but it never came in the mail. She does not use computers and for the next year could not seem to get past the recorded phone messages with DMV. Finally the DMVs opened up again so I took her to one of the offices and waited in the line that wrapped around the building with her. I was not able to actually go inside the building with her due to Covid protocols so I waited for her in the car. She notified me once she had returned to my vehicle that they had lost her break and light documents and she had to have the inspection done all over again. She tried to go back to her original brake and light place in West Sacramento. After waiting two weeks for her appointment they told he she had to leave the vehicle all day just to get a 30 minute brake and light check and the lady was very obnoxious to her. I hate people that are not kind and patient to the elderly. She takes care of my father who has dementia so she could not stay and therefore still unable to get a certificate. I looked up places on Yelp and found SMG. They take drop ins so I decided to take my mother there. We arrived there at about a quarter after nine on a Thursday morning and was instructed to turn around and get in line with the other cars waiting on the other side of the street. They were quite busy but they still were very patient and took the extra time to help my mother and they treated her just the way they would want others to treat their own mothers. By ten o'clock everything was taken care of and we were on our merry way. We can only hope DMV does not lose her certificate this time.

Called this number dude sounded asleep and bother that I called for smog then ask is your check…read moreengine light on I said no he proceeds to say I only do the bad ones 916-504-0196very rude service

I walked into America's Tire shortly before they closed on Friday evening and they gladly took care…read moreof my flat repair. I unknowingly got a nail in my tire and they were kind enough to repair it for free as well check out my other tires to ensure they were safe. It was great that they did so since my rear passenger tire had a small screw in it. Parking is easy to find in their large parking lot. There's plentiful seating in their lobby and if you're hungry or thirsty, there's several neighboring places you can quickly grab something from. The lobby and restrooms were clean and well maintained. The employees worked efficiently, hard, and safely. Everyone was polite and professional. I was very happy that both were repairable and it was a pleasant bonus and surprise that they fixed everything in a very timely fashion. I'll definitely consider them when I'm in the market for tires since their prices seem to be pretty competitive. Thank you for your kind and empathetic service with a smile and your knowledge and professionalism. It was greatly appreciated on a long and stressful day.

America's Tire has always provided excellent customer service. They offer free flat repairs for…read morecars, trucks, and trailers. Free flat repair includes tire patching if it is in a repairable area. Tires eligible for repair must be less than 10 years old, no dry rot/cracks, and meet their minimum tread depth requirement. If the tire is leaking from the valve stem they will also replace it. Free wheel balancing is also included. Tires can be ordered from tirerack.com, shipped to this location, and installed. They do not have a installation deadline which is convenient and relies on the customer to schedule an available time. When I ordered tires it took me a month before I had time to have them installed. There were no issues with them storing them for longer until I had time to come in. There is an area in front of the roll up doors where free pressurized air is provided to ensure tires are the appropriate PSI. I've relied on this location many times for free flat repairs. On a recent visit for a free flat repair for my trailer, the associate was friendly, and fast. She replaced the valve stem in less than 5 minutes!

The staff was amazing help and very welcoming. Helped us and answered every question we had. Thank…read moreyou guys for helping with he process.

Visited EG Toyota Friday then spent most of the day there assisting my bonus mom with a used car…read morepurchase. Initially I dealt with John Thorpe followed by Larry for her purchase and Nai for the financial details. All were friendly, provided excellent customer service and "mom" got her car. The entire deal went smoothly. The only issue we had was at the signing. Again the financial person was friendly, helpful and we got the car. However it is bothersome when the extras are pushed, especially on my bonus mom who is 80. Although we got the used car she wanted, better than one we'd looked at the previous day, the pushing to buy all these add ons is tough to deal with. I know this is common at all dealerships. We finally agreed to one service contract and negotiated the price down significantly. With all that said I still give Toyota a 5 star rating due to John Thorpe and Larry. Thank you. Forgot to get photos of the Amethyst colored Honda CR-V suv which she purchased.