I'm leaving this review to acknowledge the hard work of our monthly cleaning crew, Laura and…read moreMayelis in our Oakland home. They are always prompt and work very hard. Regardless of how much I "pre-clean", I can always tell the difference after they've been through as the house is left spotless. They work solidly and efficiently while they are here and are very courteous to us and our pets. Thank you, ladies!! You're fabulous!!

I've used Lotus Cleaning Services about 3-4 times over the past few years, and I've consistently…read morehad a great experience. Their admin team is very efficient and communicative. They called me directly to confirm the services I requested and made sure everything was properly scheduled ahead of time, which I really appreciated. The cleaning teams have also been professional and efficient. As soon as they arrived, they assessed the home, figured out their plan, and quickly got to work. They were organized and did a thorough job while still completing everything in a timely manner. One thing I especially appreciate is that they don't simply finish and leave. They waited for me at the end so we could do a walkthrough together and make sure I was satisfied with the cleaning. After using them several times, I've found them to be reliable, professional, and easy to work with. I would definitely recommend Lotus Cleaning Services.

Worst cleaning experience. I expected the cleaners to already know what was to be cleaned as part…read moreof a deep clean in detail. When they "finished" none of the cabinet surfaces were cleaned, there were still cobwebs, the sink was still grimy, the windowsills were not even cleaned, and the backlash of the kitchen was still dirty. I had to babysit the cleaners to make sure they actually cleaned! And they kept talking back to me and saying this can't be cleaned more when I could clean it. And one of the cleaners spilled all over the back of an artwork. What a headache!

I only wish there were more than 4 stars!! Cleaning Nation does an amazing job!! I had gotten a…read more'deep cleaning' as a birthday gift from my son. They did a superior job covering all the tasks I had requested and did a whole lot more, even things like cleaning my electric toothbrush and taking care of my refrigerator. They also sent my son pictures of the work done for his approval. I can not say enough about Cleaning Nation, only that I have found my long-term cleaner!!

I used this service yesterday. They were fast and completed the job in the time promised. A few…read moreareas I had to point out about returning things to the original place as they were found throughout the house (i.e. stopper in sink, shoe holders, chairs) but nothing horrible. Some surfaces got missed for dusting and wiping but overall I would give 7.5/10. She was receptive to the feedback.

Maria and her team came this afternoon to deep clean my bathroom and kitchen! They are awesome,…read morequick and thorough. Hopefully they can squeeze me in for regular bi-monthly cleaning soon!

We have worked with Maria and Maria many times over the past seven years, for move-in cleanings,…read moremove-out cleanings, and make-the-house-nice-for-guests cleanings. Their various teams have consistently done excellent work. They arrive on time and bring all the supplies and equipment they need. With a recent visit, I was astounded by how clean the floors, countertops, and bathrooms turned out. They were also surprisingly thorough in also cleaning outdoor spaces, appliance interiors, doors, light fixtures, and other nooks and crannies that it never would have occurred to me to request they cover. Every M&M colleague is friendly and pleasant. They are a true joy to have in our home, and we are grateful for all they do. I look forward to working with them again whenever we have cleaning needs.

Great first cleaning! Team was fast and efficient and friendly. I look forward to monthly…read morecleanings from the Maria & Maria team.

Luis is the BEST house cleaner of all time, hands down. Luis really cares about cleaning your house…read morebecause he works for himself, and he cleans SO GOOD. Everything is sparkling, from the caulking around the bathtub to the baseboards, to the tops of picture frames, between the stove vent cracks, the window sills and everything else. He is so good at cleaning it is crazy!!! And he speaks PERFECT english, so you can always communicate with him and tell him exactly what you need done. Very respectful and always thorough. Do yourself a favor and trust me-- hire Luis to clean your home!!!!! THE BEST.

Two girls from Carrillo's cleaning service just left my house about 30 min. ago…read moreAnd I'm just noticing things about their work. The first OMG was that they got those horrible mildewy grout lines in my old tile shower clean. Not just the low ones, but the 8ft. above your head ones on the tiled ceiling that I kept putting off. And not just scrubbed, but perfectly white! Another surprise was that they got all my bulldogs nose prints off my low windows and I really didn't think there would be time for that, with all the floors to clean in a 2 hr appointment! All the expected stuff is nicely done, but that garden window in my kitchen--crammed full of super dusty vases and cobwebs-- that now sparkles, is the reason I will hire them again.

Great cleaning by employees of Super clean 360, as usual. Sara and Carmen did a fantastic job!…read moreGrout in my shower, looks great, cabinet doors and other doors baseboards etc are clean plus routine vacuuming and mopping and furniture polishing make everything glow! Fabulous!

I reached out to this company through Yelp for a project quote and specifically explained that I…read morehave fragrance sensitivities and needed to confirm accommodations before booking. Initially, communication was responsive. I was told what services were included and that the day I wanted was completely open. However, when I mentioned I needed to call back before confirming, I was suddenly told availability might not remain open, which felt somewhat high pressured. When I called back, I was informed I needed to sign a waiver related to my sensitivities. I completed the waiver promptly, but I never received clear follow-up confirmation to finalize the booking. I followed up later that same day and again over the next two days by phone, but received no response or update. I completely understand if a company decides they can't accommodate a request, but losing communication with a potential customer after having them complete paperwork felt unprofessional. A simple "we're unable to move forward" would have been appreciated. Their pricing was also on the higher end compared to other companies I contacted. I ultimately hired another cleaner who had excellent communication, respected my fragrance sensitivities, and did impeccable work. Sharing this so others, especially people with fragrance sensitivities or accommodation needs, know that communication may be inconsistent.

This is the first time I had my windows cleaned and I'm astonished how clean and clear they can be…read more Anderson and Diego showed up on time and did a thorough job on all the windows, screens, skylights and solar panels. My house is quite big with lots of windows. They cleaned some of the really dirty windows twice to make sure they're absolutely clean. They came with a van full of professional equipment, including a water filtering system. Diego explained that filtered water leaves no streaks on the glass after it dries. They used a rotating tube-shaped brush roller designed to clean solar panels. Although it was not part of the job, they used the pressure washer to clean the gutter covers, exterior walls and eaves along the front of my house and even pressure washed my long brick walkway as a bonus. I didn't realize how dirty it was. I would definitely hire Always Clean to routinely clean the entire exterior of my house. Their price was very reasonable for the amount and quality of work that Anderson and Diego did.

This is my 2nd time working with this company. They were very communicative and were the only…read morecompany I contacted that was willing to work on Saturday. They were also willing to adjust arrival time as I had a previous engagement already planned. I think they also provide good value for the service provided. They are not the cheapest, probably closer to middle of the road, but well worth the fee for the service provided. While there was a small discrepancy between what was quoted and what cleaning was actually provided, I would rate what was done at 95% so I am still very satisfied. Would definitely hire them again, maybe just emphasize a few points if there are specifics I want more focus on.

Fast and good clean. Gave me a quote that beat Molly maid. They also squeezed me in within 2 hours…read morenotice. Really good if you want the job done day of. Pro tip: Call them and they will overwrite the appointment calendar online. I got the hourly clean service for two hours two bed two bath.

I called Insta Maids to book a cleaning service, and during that call I asked a simple question…read moreabout five shirts on the floor. I explained that I am disabled and asked whether the cleaner could pick them up. I was told that would require roughly an additional $100 charge. Rather than pay that, I said I would pick the shirts up myself. What should have been a simple booking then turned into repeated attempts to move me to a more expensive service. I eventually booked the standard service online and picked up the five shirts myself. To my surprise, Insta Maids then CANCELLED my appointment because they believed I needed the higher-priced service. They called me while I was working and again tried to discuss the service. I specifically explained that my break was over, I had to go, and I needed to lead a scheduled sales meeting with more than 20 people. When the conversation continued anyway, I ended the call. Then they immediately called me back. Because I had two consecutive calls from an unfamiliar number--and because I have both a seriously ill family member and employees who may repeatedly call in an emergency--I stopped my live Zoom meeting and answered. It was Insta Maids again. I made it very clear that I was working and could not talk. I ended that call as well. Since Insta Maids had cancelled my appointment, I hired another cleaning company. I actually chose a MORE expensive company and booked approximately $300 per week in recurring service. Price wasn't the issue. I simply wanted a company that would take my booking, provide the service, and respect my time. Then this morning an Insta Maids cleaner unexpectedly showed up at my door. I discovered that Insta Maids had reinstated the appointment and charge even though I had never agreed to reinstate the service they had cancelled. When I called, I was told that they had informed me during the previous phone call that they were reinstating the appointment. I had an AI transcript of the call in front of me, and it did not show that statement being made at all. To be completely fair, after listening to the actual recording, it sounds possible that the representative MAY have been beginning to tell me something about the appointment when I cut him off. I had already repeatedly explained that I was leading a meeting and could not continue the conversation. Whatever he was beginning to say, I did not hear a completed statement that my cancelled appointment was being reinstated, and--more importantly--I never agreed to reinstate it. There is an enormous difference between attempting to tell a customer something and obtaining the customer's authorization. I did not authorize Insta Maids to reinstate the service they had cancelled. I did not agree to the reinstated appointment. I did not expect anyone to arrive at my home. By the time they arrived, I already had another cleaning company scheduled for that afternoon. This entire situation could have been avoided by simply respecting two things: 1. When a customer says, "I cannot talk right now," let them go and call back at an appropriate time. 2. When your company cancels a customer's appointment, don't reinstate it and charge the customer's card without clearly obtaining their agreement. They had already made the sale. Somehow they turned a completed sale into a cancellation, multiple unwanted phone calls, an unexpected cleaner at my door, a disputed charge, and a customer who has now taken approximately $10,000 a year in recurring cleaning business elsewhere. In fact, I am paying the competing company a higher rate so I will not pay $15,000 a year. That's an extraordinary amount of unnecessary effort to lose a customer they had already won.

I contacted Zelaya Cleaning Service for a quote for cleaning a home we just sold. Stephany, the…read moreowner, responded promptly and gave us a reasonable quote and her team was able to come by a couple of days later. 2 ladies showed up and they were polite, friendly, and did an excellent job. I had scheduled them for deep cleaning and inspected their work after they were done and was really impressed with how thorough they cleaned everything. I did ask them to clean inside the oven a bit more and they did with no complaints or hesitation. Overall, I am very happy with the service provided. Stephany was very responsive when I had questions and her and her team provided great customer service. I would highly recommend them if you're looking for house cleaning services.

I was shocked at her response to my text. Her family has been cleaning for us for many months…read more While she has previously cancelled the same day with me once before, I had never rescheduled or cancelled with her. Very unprofessional and inconsiderate, especially as I was watching out for her family's health and safety.

Maria and her mother is helping me from last 4 months and they are just awesome!! Maria takes care…read moreof every small thing and she is perfect for someone like me who likes CLEAN house. She is patient and listens to whatever I need and takes care of every detail. I am so happy with her that i recommend her to everyone I meet :)

Maria and her mother did a wonderful job cleaning our apartment. Place was sparkling. Have already…read morerecommended her to a few friends and look forward to having her back. Thank you, Maria!