I arrived to find a sign on the door saying closed. It also said something about new management..read more

Dry cleaning this guy done lost my service…read more The owner of this place was eavesdropping on a conversation I was having with my wife about a coin laundry in the small town I grew up in 20 years. " I told her that all the kids were taking the coins from the change machine because how old the machine was and we all got caught when we cashed it in at the only store in town." This guy calls the police saying I was going to do that there because he was eavesdropping. Not listening to the whole story. Half his machines are broken and one took 50 cent more than what it said. It's only .50 cents but still. The place was pretty dirty so let's keep our fingers crossed. One cost 8$ the other one 7.50 I cashed three 5's and one dollar bill and have no changed left. The only reason I'm using this place is because I didn't know and my drains are currently backing up. Hopefully it's fixed before I have to wash clothes again. The rating would be a zero do not go unless you what the police called on you. But unfortunately, the lowest rating is a one star.

Absolutely horrified and appalled. We will never be returning. This place cost eight times more…read morethan my prior regular dry cleaner and doesn't follow their website's posting prices - many things were charged 50% over the posted price. They separated both my suit jackets from skirts on the receipt so they could charge me more per item (27 per suit instead of 20 as posted). Disgusting and discriminatory toward women. They also said they would work on a couple of stains, and were sure they'd get them out. It's apparent they didn't even try on one of the on items. Most companies try to woo new customers in with great prices and great service. Apparently this place doesn't want any new customers. Furious. Called and asked for a manager and was told (not very pleasantly) to call back in the AM. Will be demanding over a $50 refund for being overcharged on every women's clothing item. They were all smiles and friendly while they were screwing me over at drop off and pickup. Awful. Just awful experience. I will drive as far as it takes to never give them another penny.

This company publishes a price list, then seems to charge whatever they feel like. On their website…read moreon the page entitled "Price List" it states that "Shirt - Hanger" is $3.99, yet of the eleven items I brought in for this service only three were charged at this rate. The remaining items were charged from $4.99 each all the way up to $6.98 each. None of the shirts were dry-cleaned, all were cotton dress shirts. There is no indication on the Price List page that different shirts would cost different prices. I even spoke to their customer service about it and got nowhere.

If I could I'll give it zero stars I would, fiancee took clothes up to dry because dryer broke…read more Sign said free dry on Wednesdays the attendant told him it was going to cost him $5 to dry.When he said I don't have $5, he goes how much you got? When he said sign say it was free on Wednesdays he told him it didn't apply to him. False advertising!!!

Terrible customer service Eddie the cleaning guy super rude , never have i had this bad of a…read moreservice before theres ways to talk to a person

The customer service from the establishment was beyond amazing. My dress wasn't ready at the…read moreexpected time and when I called to inquire, they told me there was a stain they couldn't get out and had to dry clean it again. I needed the dress the next day for a wedding. They personally called me in the morning, met me at the store and handed off my garment. Not only did my dress come out beautiful - the customer service was top-notch!

I created a Yelp account just to leave this review. I was very pleased with Stanley Cleaners and…read morewould recommend them to everyone in the Chagrin Falls area. The gentleman at the front desk has been running it for over 31 years and knows how to offer quality service. He was very kind and willing to go the extra mile for the customer. I was more than happy with my experience here.

Was in town from LA and needed my vintage boots repaired. The man that fixed them was an older…read moregentleman, I don't recall his name, but he did an incredible job. I could tell he was happy to see a pair of boots from the 1950's. Most shoe repairmen and tailors in Los Angeles scoff at fixing old things. It was sweet to feel welcomed and have my boots adored. Yes, Stanley shoe repair! You have my business anytime I'm in Cleveland!

Friendly service, and clothes are always cleaned on time. I've also had some uniform patches sewn…read moreon shirts.

I take all of my dry cleaning here as well as alterations. I am short and have my pants hemmed…read morehere. They are always the exact length requested and professionally done. I even had my wool winter coat's sleeves shortened and it looked like I bought it that way.

Excellent laundry mat with good value for very big commercial loads of laundry. Would recommend,…read morevery clean.

Hubby and I used this place because our dryer is on the fritz. We went on a Sunday afternoon before…read moreChristmas and it was BUSY. I strongly recommend wearing a mask. You have to put money on a card specific to this place rather than put cash into the machines. The particular washers we used cost us under $3 a load and the dryers even less. There's a McDonald's one block east of here, so you can grab a coffee or a bite while your stuff is in the wash. Would go again, if for no other reason than to use the remaining money on the card.

Helen is the best! I came to her to just a few weeks before my wedding, and she took in my dress…read morewithout hesitation. She's very detailed and takes her time during the first fitting, that way she gets it just right for the next time you see her. She got my dress done (hemmed at the bottom, shortened the slit in the front, AND added custom sleeves draping along the arms) within 3 weeks. Incredible work and she is a master at her craft!

I'm somewhat new to the area. Several people -- including some a very well regarded menswear shops…read more-- recommended this place word of mouth when I asked around. I tried get alterations to sleeves on overcoat and was basically shooed out the door and told to make an appointment. This was after showing up three times prior with the coat expecting someone to be there based on their posted hours, only to find the place closed. This happened on THREE SEPARATE OCCASIONS. Despite the posted hours, It's kind of a crapshoot as to if/when this place will actually be open for business. You can drop off dry cleaning at the kiosk anytime, but getting alterations or anything where you need to speak with someone is a whole ordeal which apparently needs to be carefully scheduled. I ended up just going to a place called Alberts instead -- who took care of me right away. It took less time to walk in, explain what I wanted, get measured and hand off the coat at Albert's than it did to just show up wait around and then be scolded by the woman at A&M. This place seems to have a good reputation for quality work based on word of mouth recommendations, however because of the way this place is run, it makes of very difficult to use their services.

Beware!! I went there to wash one king comforter. I placed comforter in washer and closed the…read moredoor. Put my $10.50 in washer and washer started to turn on. I noticed water temp was warm (I learned temp defaults to temp used by last customer) and I wanted cold water, so I push the stop button. The machine then was flashing and not allowing me to continue. Employee advised I wait for machine to reset. That didn't work so employee turned off the power to machine and we all know that means the washer isn't going to allow me to wash without putting another $10.50 in it. This is what I'm mad about, the employee could have taken $10.50 out of the bucket of quarters she had or taken quarters out of machine that I had just put $10.50 in and allow me to wash my comforter. She told me repeatedly that I had to put another $10.50 in the machine. I paid for a wash, and I did not get one. My comforter was completely dry when I removed it so it's not like the washing process had started. What business has you pay for something and not give you what you paid for? I won't be back.

WORST laundry mat I've ever been to! I brought my bedding to get washed and ran across the street…read moreto grab a few groceries (not a major trip or anything). This place took out my wet blankets and put them in a disgusting bag and threw them in a bag on the floor!!! Not even in like a metal bin or something! A disgusting trash bag. The girl at the front says "yeah that's what we do, if your stuff is in other people's way, people are allowed to move it!" We literally threw away our bedding. Who does that? Do NOT trust these people with your clothing or bedding if you care about it. Absolutely gross.

Very clean and efficient machines for a good price. The staff is really friendly and helpful and…read moremakes it a great environment to do laundry.

One of the best laundry mats I've ever been too! Clean friendly and reasonable…read moreIf your in area and need laundry then try this place