Absolutely horrified and appalled. We will never be returning. This place cost eight times more…read morethan my prior regular dry cleaner and doesn't follow their website's posting prices - many things were charged 50% over the posted price. They separated both my suit jackets from skirts on the receipt so they could charge me more per item (27 per suit instead of 20 as posted). Disgusting and discriminatory toward women. They also said they would work on a couple of stains, and were sure they'd get them out. It's apparent they didn't even try on one of the on items. Most companies try to woo new customers in with great prices and great service. Apparently this place doesn't want any new customers. Furious. Called and asked for a manager and was told (not very pleasantly) to call back in the AM. Will be demanding over a $50 refund for being overcharged on every women's clothing item. They were all smiles and friendly while they were screwing me over at drop off and pickup. Awful. Just awful experience. I will drive as far as it takes to never give them another penny.

This company publishes a price list, then seems to charge whatever they feel like. On their website…read moreon the page entitled "Price List" it states that "Shirt - Hanger" is $3.99, yet of the eleven items I brought in for this service only three were charged at this rate. The remaining items were charged from $4.99 each all the way up to $6.98 each. None of the shirts were dry-cleaned, all were cotton dress shirts. There is no indication on the Price List page that different shirts would cost different prices. I even spoke to their customer service about it and got nowhere.

If I could I'll give it zero stars I would, fiancee took clothes up to dry because dryer broke…read more Sign said free dry on Wednesdays the attendant told him it was going to cost him $5 to dry.When he said I don't have $5, he goes how much you got? When he said sign say it was free on Wednesdays he told him it didn't apply to him. False advertising!!!

Terrible customer service Eddie the cleaning guy super rude , never have i had this bad of a…read moreservice before theres ways to talk to a person

The customer service from the establishment was beyond amazing. My dress wasn't ready at the…read moreexpected time and when I called to inquire, they told me there was a stain they couldn't get out and had to dry clean it again. I needed the dress the next day for a wedding. They personally called me in the morning, met me at the store and handed off my garment. Not only did my dress come out beautiful - the customer service was top-notch!

I created a Yelp account just to leave this review. I was very pleased with Stanley Cleaners and…read morewould recommend them to everyone in the Chagrin Falls area. The gentleman at the front desk has been running it for over 31 years and knows how to offer quality service. He was very kind and willing to go the extra mile for the customer. I was more than happy with my experience here.

Was in town from LA and needed my vintage boots repaired. The man that fixed them was an older…read moregentleman, I don't recall his name, but he did an incredible job. I could tell he was happy to see a pair of boots from the 1950's. Most shoe repairmen and tailors in Los Angeles scoff at fixing old things. It was sweet to feel welcomed and have my boots adored. Yes, Stanley shoe repair! You have my business anytime I'm in Cleveland!

Friendly service, and clothes are always cleaned on time. I've also had some uniform patches sewn…read moreon shirts.

I take all of my dry cleaning here as well as alterations. I am short and have my pants hemmed…read morehere. They are always the exact length requested and professionally done. I even had my wool winter coat's sleeves shortened and it looked like I bought it that way.

I have never been to a laundromat. I had to go there to wash my bedspread, which would not fit into…read moremy washing machine. The manager there was so kind and advised me on how to wash and dry this bedspread. She was so helpful and I truly appreciate it. They have lots of washers and dryers of a couple different sizes.

I just used Mayfield Heights Speed Cycle Express Laundromat to wash patio furniture covers. The…read moreowner and staff were wonderful, the facility is clean and convenient and the result was great. This is a first time use but it won't be a last.

Helen is the best! I came to her to just a few weeks before my wedding, and she took in my dress…read morewithout hesitation. She's very detailed and takes her time during the first fitting, that way she gets it just right for the next time you see her. She got my dress done (hemmed at the bottom, shortened the slit in the front, AND added custom sleeves draping along the arms) within 3 weeks. Incredible work and she is a master at her craft!

I'm somewhat new to the area. Several people -- including some a very well regarded menswear shops…read more-- recommended this place word of mouth when I asked around. I tried get alterations to sleeves on overcoat and was basically shooed out the door and told to make an appointment. This was after showing up three times prior with the coat expecting someone to be there based on their posted hours, only to find the place closed. This happened on THREE SEPARATE OCCASIONS. Despite the posted hours, It's kind of a crapshoot as to if/when this place will actually be open for business. You can drop off dry cleaning at the kiosk anytime, but getting alterations or anything where you need to speak with someone is a whole ordeal which apparently needs to be carefully scheduled. I ended up just going to a place called Alberts instead -- who took care of me right away. It took less time to walk in, explain what I wanted, get measured and hand off the coat at Albert's than it did to just show up wait around and then be scolded by the woman at A&M. This place seems to have a good reputation for quality work based on word of mouth recommendations, however because of the way this place is run, it makes of very difficult to use their services.

Beware!! I went there to wash one king comforter. I placed comforter in washer and closed the…read moredoor. Put my $10.50 in washer and washer started to turn on. I noticed water temp was warm (I learned temp defaults to temp used by last customer) and I wanted cold water, so I push the stop button. The machine then was flashing and not allowing me to continue. Employee advised I wait for machine to reset. That didn't work so employee turned off the power to machine and we all know that means the washer isn't going to allow me to wash without putting another $10.50 in it. This is what I'm mad about, the employee could have taken $10.50 out of the bucket of quarters she had or taken quarters out of machine that I had just put $10.50 in and allow me to wash my comforter. She told me repeatedly that I had to put another $10.50 in the machine. I paid for a wash, and I did not get one. My comforter was completely dry when I removed it so it's not like the washing process had started. What business has you pay for something and not give you what you paid for? I won't be back.

WORST laundry mat I've ever been to! I brought my bedding to get washed and ran across the street…read moreto grab a few groceries (not a major trip or anything). This place took out my wet blankets and put them in a disgusting bag and threw them in a bag on the floor!!! Not even in like a metal bin or something! A disgusting trash bag. The girl at the front says "yeah that's what we do, if your stuff is in other people's way, people are allowed to move it!" We literally threw away our bedding. Who does that? Do NOT trust these people with your clothing or bedding if you care about it. Absolutely gross.