So I've been just window shopping for maybe a new gaming edition computer one of these days in the future. And I've come thru a lot of different sites, Cyberpower, ibypower, Xidax, Origin etc. Now if you have $7000 to drop in a PC all the power to you. Most of us don't. So I started to look at reviews, and came upon a lot of bad reviews of this place and it saddens me a bit. So let me tell you a story. As I type this out on Yelp using the keyboard/Monitor and or the CPU hooked up in uniformity.... In Feb 2012 I came into some cash flow, tax returns every one knows it to be. Had some money to spare so I decided to custom build a computer. Specially after my $1100 Toshiba Quismo laptop blew up 1 year and 2 months after the warranty expired. I said to myself, it's gonna be a PC and it's going to have a heck of a lot of fans to keep everything cool and operational. So I shopped around online and happened upon this site. And I got a computer built to my specs, and it didn't cost me $7000. And this lady named Elena called me back in 2 days and we talked and she suggested a few changes to my build, and I said OK after it was thoroughly explained why those changes were necessary. And guess what folks the whole PC cost me back those days? $995.99 Yup. That's it. And shipping was free for I chose standard shipping. And then 7 days later my brand new PC showed up at the door and I eagerly hooked her up, and she was the fastest computer in our household. And I ran my FSX with full graphics cranked up. And all was fine!!! That was in the month of February 2012. I give y'all this date for a reason. Trust me!! The PC custom built by ComputerLX.com of Cleveland OH came with a 3 year warranty and lifetime FREE service and support should I ever need it. Way better warranty than Bestbuy gives out or HP or Dell or whoever. The case was a Thermaltake V4 Black edition. She sported 2 chassis fans, 1 exhaust fan, 1 CPU fan, and 1 Power supply fan. So yeah she stayed cool after whatever I threw at her. That was Feb 2012. Today...all these years later....today's date 8/9/2018 I write this review of All PC Zone aka Computer LX. And the computer that I proudly use till this day is that old Thermaltake V4 Black Edition the only upgrades I did was get rid of the Nvdia GTX560TI card and go up to an Asus Rog Strix GTX 1060TI 8 gig card with dual fans last year and I upgraded the memory from 8gb to 16. And my "baby" still ROCKS!!! Thank you to the people of All PC Zone. You have a customer and a fan for life!! read more

All also purchased a computer from All PC Zone / ComputerLX and it's been a very sad experience. How can people like this exist. It's one big scam. Let me tell you two shady things that they do. I. Many of the parts they sell you are old and discontinued but you pay for parts as if it's new. That is how they make a huge margin because you're paying today's prices for stuff that isn't even sold anymore. Don't believe me, just check out their website and try to find MANY of the stuff they sell. You won't be able to find the components as they have been already discontinued!!! II. They frequently mislabel their products in order to scam you. If it's a question of whether the title is selling the higher tier item or a lower tier one, they will always send you the lower tiered one. How convenient, no? In other words, mistakes coincidentally always happen to end up in their favor. What's the big deal? Well, what if I tell you that you ordered and paid for the Nvidia 1080 ti, the top of the line graphics card. But they don't actually sell any Nvidia 1080 ti but only Nvidia 1080? That's a $300 difference!! They will tell you that you should have known you would get an Nvidia 1080 because the title also says there is 8gb ram (and 1080 ti graphics cards have 12 gb). "You should have known." Hmmm.....well then why is the price of your Nvidia 1080 so close in price to the 1080 ti? Silence...and then comes the yelling. . Do you see what I mean? You'll see all this mislabeled stuff that always end up in their favor. You pay for higher tier items but get the lower tier items. Shame on you ComputerLX. I did a quick analysis of how much more you pay for ComputerLX to build the computer for you, rather than building it yourself. If it happened to be a $3800 computer you ordered, you could have built it yourself for about $3k. So that's a 25% markup for an expensive computer. I bet you the margins are much higher with cheaper computers. I can't understand how people like ComputerLX can live with themselves. You will be reported to the the District Attorney as well as MY state's Consumer Affairs. (The law of the buyer's state applies.) And don't believe that if you complain, your warranty disappears. That's BS. In many states, ComputerLX will be penalized for even saying that. Additionally, in all states, you cannot waive the implied warranty on all products that they will as they are intended to do, even if you make a complaint. SHAME ON ALL PC ZONE / COMPUTERLX. read more

I'm sorry to see that another person had a bad experience with ALL PC Zone. My experience has been very different, and I think in fairness to the company I should write something here. I purchased a quad-core core i7 computer from them a little over 3 years ago, and it is still working very well. When I submitted my purchase request, their technician contacted me and pointed out some inconsistencies in my requested configuration, which he helped me correct. Then 2 years ago, my company purchased a 6-core core i7 computer from them, in part due to my suggestion. That computer has been fine; no problems at all, and we have had it running 24/7 that entire time (most of that time in an air-conditioned room). So there we have it. In my case, the experience has been good. read more

Awesome company to do business with! Customer service is top notch! I had a desktop system put together for running a cad/cam system, and Elena was a huge help! I used to use Dell products, but not anymore. These guys are so easy to deal with. No run around, and getting transferred all over the place. My package came professionally packed, and it worked perfectly when I set it up!I I will continue to do business with them in the future. read more

I purchased three costume computers through ALL PC Zone for my research lab. Two of them were fairly basic work units. The Third one needed a beefy motherboard to support two graphics card so that it could run six monitors simultaneously. Not only did they have the computers we needed, but their costumer service rep worked with us to make certain that there would be no hardware compatibility issues. After these computers arrived it was trivial loading Debian OS on them and configuring them to do what we wanted. I intend to by all of my personal computers from them now. read more

I received my computer from ALLPCZONE/ COMPUTER LX and although I'm very tech savvy it had one of the worse computer problems I have ever encountered. After only a few hours of use it hard freezes up to several times a day to where the screen is frozen, mouse, keyboard and power buttons do not work. I contacted technical support and was given the runaround and stalled the entire 1rst year of my purchase (I have documentation and emails proving my email correspondence with them related to this issue). In addition, I was told a negative review voids the warranty. If I would've known they would have stalled me and not helped I would've wrote this much sooner. Once the year was up I was on my own. I had to replace the Motherboard, Psu, harddrive to a ssd, Ram, operating system and many more things. In the end none of these things fixed the issue. It turns out the computer had a bad Cpu/Processor. I was told by them to contact the manufacturer, that was the end of them helping me. Every component in the computer has had to be replaced. I DO NOT RECOMMEND this company. I haven't been able to use my 800.00 dollar computer much because of this problem since I got it 14 months ago. I wish I would've bought from more reputable company. read more