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    Outsource Data Recovery

    Outsource Data Recovery

    (17 reviews)

    They're dishonest. My hard drive had a burnt controller chip from applying 12V to the 5V input. I…read moreneeded the PCB replaced with a donor. I was impressed with a video of a PCB adaptation service that Donor Drives (their sister company) published. I also confirmed Donor Drives had my exact donor board in stock for $50. However, Outsource Data Recovery and Donor Drives don't answer phones or emails! But I was able to chat online with Outsource. I explained that I just wanted the PCB adaptation (replace the board and transfer over the ROM) service. They agreed that it would be $60 and if it didn't work, they would send my drive back for $12 shipping. I should have been more suspicious, especially since they didn't even mention the $50 for the donor board. I sent my media in. A week later they sent an email saying they aren't able to do the PCB adaptation. No explanation. No status on the donor board. No board replacement as I asked. Instead they say I have to get the full service total data recovery (and pay like 10x more). They won't respond to emails. I can select "Return my Media" but it says $25 to ship! They aren't honest. I realize data recovery is a big expensive business, but PCB replacement is fairly simple and a good first step. Unfortunately, this is not a business you can trust to do that.

    Fast, professional service at a great price! I definitely recommend this company for individuals…read moreor businesses.

    PCfixme! - Old and new computers and laptops

    PCfixme!

    (8 reviews)

    $

    Too hard to get anything happening with limited hours. Tried to get to the shop on a day they were…read morelisted as open but they decided to close early. Maybe someone else will have better luck.

    I highly recommend Marty at PCFixMe! located at 34900 Lakeshore Boulevard, Eastlake, Ohio. My…read more2-yearold HP laptop would not restart, even after following all the manufacturer's guidance from hotline. Marty at PCFixMe! answered my call, offered to fix later that same day, and when I drove up to CLE, he did troubleshooting and identified issues with motherboard. He corrected it, said it was common issue, and provided tips to prevent it (properly shutting down laptop). He also showed me how to remove back of motherboard and unplug/replug in battery, and provided me with small screwdrivers so I could do it myself if needed. Which I did when similar issues came up the next week. Twice. The solution worked temporarily, but... when my screen went black the following week, I called Marty to discuss. Since I was located an hour away, he kindly offered several options, one of which included helping me purchase a new laptop if motherboard was bad- worst case scenario. When I took the laptop to him, he did trouble shooting, laptop did not reboot, motherboard was bad and we proceeded to shop online for a replacement. He recommended a replacement, and he ordered it then and there. When it arrived a few days later at his shop, he called to tell me he noticed a scuff on the cover and also found that it did not have all he had expected in hardware, and apologized for his mistake. We discussed an alternative Lenovo laptop - also less expensive - and he purchased. When it arrived several days later, I picked it up. Marty was honest with me again and told me my old laptop eventually did reboot! I said I'd keep it as a backup, but I needed a reliable alternative for my new business. And I was back up and running within 4 business days. Marty at PCFixMe! is honest, prompt, professional, courteous and exceeds expectations! What a breath of fresh air.

    secure data recovery

    secure data recovery

    (2 reviews)

    Before calling Secure Data Recovery Services I took my G raid 0 drive to Micro Center for recovery…read morewho then sent my drive to Data Tech Lab. I was very unhappy with their service! They sent my drive to Colorado (?) without telling me that it was leaving the state and then changed my quote multiple times. It started at $600 and went all the way up to $7,000 for a full recovery that wasn't even guaranteed. They charged me a $200 fee just to analyze the drive. I will say that the manager at Micro center was really great handling my concern but that was the only positive in the whole experience. Then I worked with Chris McMacken at Secure Data Recovery who has been awesome! The experience has been entirely different and he has been helpful every step of the way. Luckily they were able to retrieve most of my data at a much cheaper cost. Its very difficult to find honest data recovery-but I would highly recommend them!! It's very nice to have an assigned account rep managing your job so you don't feel like another random customer lost in the crowd. I'm a photographer so my data was very important to me-I had a lot of old files containing my portfolio and special images that I can never get back. Chris was really understanding and helpful in managing my concerns.

    I worked with Rob Anderson at Secure Data after my hard drive crashed. He was helpful and guided me…read morethrough the process - within several days I had a new hard drive in my hands with all my old data on it - what a relief - months worth of data and 100s of manhours were at stake and Rob and Secure data came through - Thanks !!

    All PC Zone - itservices - Updated May 2026

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