ALL MY SONS MOVING AND STORAGE
Use at your own risk
1. The original minimal estimate was more than $700 less than actual price the day of the move.
2. We agreed to 3 movers but were sent 4 and charged as such, even though he was being trained. The Bill of Lading states 3 men, clear as day.
3. We were charged while they were eating lunch.
4. We were charged for items that we did not use. Shrink wrap and mattress bags.
5. My bed and my dresser were broke during move.
6. One hole in wall, scuffed up stairwell, and door frame in condo.
7. Box marked fragile, lamps, clearly, was flipped upside down and broke.
Now we called the day of the move when we got the final bill of $1335, spoke with Chad, he didn't want to hear it. So then one of the movers gave us an office number and a customer care number. We called the following day and spoke with Ace and he said he was not in the position to do anything about the bill.
The move day was the 29th, the condo had to be immaculate by the 31st to get deposit back, so we paid to repair all damage to condo.
Hurricane Dorian was knocking on our doors during this time, so we did not get back to Chad until September 6th to see if we could recoup some of our money and the answer was Yes, $34, will be refunded to you for the shrink wrap.
Chad absolutely needs to have his listening ears in place while speaking with customers.
I never give a bad review unless I truly feel taken advantage of.
A two bedroom condo moving 15 miles into a house ended up costing $1335!
Taking supposedly four men five hours to move one bed, one futon, five dressers, desk, couch, loveseat, rocker, all previously packed and labeled boxes. Not even a dining room set.
Now mind you, the same company moved my friends two bedroom condo 5 miles to another two bedroom condo for $500. That's why we used them. read more