I'm sharing our experience with Azores Remodeling so other homeowners can make an informed…read moredecision. We hired them for two bathroom remodels. While the tile work turned out nicely, we had significant concerns about their knowledge of basic construction, plumbing, and building-code requirements. Two drains were initially installed using flexible accordion tubing and improper trap configurations. When we raised the issue, the contractor admitted they sometimes improperly install drains, stating that "usually no one cares." They initially proposed an S-trap, which is also not to code. To their credit, they ultimately corrected the plumbing at no additional cost. The framing was another major concern. Azores planned to cut through wall studs for recessed mirrors and niches without properly addressing the structural framing. The contractor admitted they were unfamiliar with the applicable building codes, and we ultimately had to properly frame two of the mirrors ourselves. We also have remaining issues we are addressing ourselves, including a shower handle that came off, a broken outlet that no longer fits properly, drywall damage around another outlet and paint around a fixture they replaced. I just did not expect to have to do this much myself. I'm not sure what value this company actually brought. Communication and oversight were also a concern. Azores was readily available during the first four weeks but became nearly nonexistent during the second four weeks, when many of these issues arose. We were also repeatedly contacted about our low-star review. We found it disappointing that so much attention was given to the review rather than ensuring the work on our home was completed correctly. I also seriously hope they will just leave us alone now. The tile looks nice, but a good finish does not make up for inadequate trade knowledge, planning, and oversight. I recommend that homeowners carefully evaluate Azores' construction expertise before hiring them.

I initially hired Azores to start work on a master bathroom remodel in January of 2026. The scope…read moreof the project was to take an existing shower with separate tub and turn it into a cabinet space and large walk in shower. We paid the contractor $13,177, not including all of the supplies we had to purchase, which brought us closer to about $17000. They began work in january and we had many issues throughout. The first issue was that the slope of the shower floor was improperly done and the tiles we had chosen we placed and so misaligned that we had to bring it up to them. We were told that the tile shouldnt have been used because it was too hard, but we purchased mosaic tile like they had requested. They then redid the tile and used a black penny tile, which was not what we had wanted in our design, but was what they said they had the skill to do. They didn't correct the slope of the floor at this time and the tile was still so poorly aligned and didn't drain properly. They then came back and redid the slope and the tile as well. There were MANY cosmetic defects that we were accepting because we had been without a usable shower for a month at this point. We only have two bathrooms and all 5 of us were sharing a shower which was very inconvenient. After about a week we noticed that the black grout was turning white at the seam of the wall and floor on the side where the plumbing was located. A few weeks later we notice that water is seeping in through the grout keeping a portion of our grout wet constantly. We raised this concern in march of 2026. They came and had a plumber look in the drain and said that the drain was too small for a shower and that the p-trap wasnt up to code for a shower. All of this was part of the contract for them to pull permits and make sure everything was up to code, which we later found out never happened. The communication was horrid throughout the entire company. So many times we had crews not show up when they said they woudl or we just wouldn't hear from them for weeks. They then wanted to charge us an additional $2400 to redo the drain, though I told them I didnt believe this was the issue. Fast forward to June of 2026 and no one has addressed the issue and now we have water into our master bedroom. There is water under the floor and the $3000 cabinet we had built. We had to pay $600 for the cabinet to be removed so they could find out why. Turns out it had been leakinng into the wall THE ENTIRE TIME. The scope of work at this point had shifted to tearing out the wall and plumbing repair, removing the shower door, and ripping out the shower pan and bottom row of wall tile. They were also supposed to replace the back of the niche and correct the slope of the upper shelf because it was significantly over-sloped (I brought this up during building and was ignored). When the workers came, which was only on weekends at this point, they told us that we were just being worked in between their jobs. They said they weren't ever told about the niche and so they didnt touch that at all. They left holes throughout the grout that they have know about for months now and still have not corrected. They were supposed to come yesterday (sunday) and no showed. So we are leaving this review to warn people that this company is to be avoided. This doesnt even cover all of it. I am so upset almost everytime I take a shower because the workmanship is just so poor. I'm very sad that I wasted so much money and time.

Now did a great job. Highly recommended. Came over and project went smoothly and quickly.read more

Our install was not the best experience due to the distributor cancelling our order for some…read morereason. We picked out our flooring two months in advance, and Abraham said that the distributor must have assumed that it was canceled because the install was not until two months later. I did not hear from them in the weeks leading up to our install so I called a week in advance to see if we were still good to go and they assured that everything was still set for the date we picked. Anyways, my husband had taken the week off of work and they only had enough engineered hardwood flooring to do one room. They went ahead and did the carpet in the bedrooms by Friday of that week. They didnt start on the rest of the house until the following Monday. So we had to takeoff work again, Monday, Tuesday, and Wednesday. The workers showed up on time on Monday to rip up the flooring. They didn't show up until noon on Tuesday to install the new flooring so they were still working up until 8 o'clock that night and were still not finished by that evening so they had to come back out Wednesday morning to finish. Needless to say this drug on for almost 2 weeks with our house being turned upside down, not being able to get to our stuff or Cook in our kitchen. I requested that Abraham hire a cleaning service to clean our house because we both had to go back to work and didn't have time to put it back together until the following weekend. He agreed and he did send someone out the next day and they did an impeccable job cleaning the house and getting rid of the dust. I will say had the distributor not canceled our order, we probably would've had a better experience and it would've been done in a timely manner. I think that it's a reputable place and they're honest people. They could work on their communication skills a little better. Would I recommend them again yes because overall the work was good and they did try to make it right after the mistake happened.

This is a great tile shop, good layouts, little bit more pricey than Floor & Decor but their…read moreservice is fantastic. The person that helped me was Marissa and while she had good ideas, was never pushy & always pointed out price-point alternatives. Tile was quick to ship and they are really good about communication including weights, so you are never surprised. I used them for a kitchen & hall bath, came out great!

They had multiple jobs going on. And outsourced my job due to man power(I found out after the…read morefact)The tile guy did not use a single spacer. They did not put sealer as per contract. Grout was poorly applied. They had to come and fix the tiles multiple times. There are hollow points everywhere, and Tiles are popping up or off. Didn't lay tiles close to walls. Trim was off!! Just to give an idea of how easy it was to for tile guy lay the tiles. I kept telling the tile guy about the spacers but didn't want to listen. There was no communication between the so called owner and tile man. Owner came by a few time then eventually stopped. Didn't even finished the job. They got my money and slowly stayed quiet. They talk their shit to get you in, then slowly screw up and not provide the quality work that's was described and being paid for. I wouldn't use these guys. Hire at your own risk.

When we moved into our new home last summer, we knew we wanted to make some changes to the floors…read more The living room and master bedroom had light carpet, whereas the dining room, hallway and office had beautiful hand-scraped hardwood. We are not big fans of carpet since we both suffer from Texas allergies. We shopped around but I finally received some great advice from some friends of ours. They had recently had a new home built and had Copeland's do the flooring. Now, these friends are picky, so I knew they would steer us in the right direction. SO glad I heeded their advice! After visiting the Copeland's store, Kyle came to our house to take a look at what we wanted. I will have to admit that my husband, God love him, sometimes thinks he is a know-it-all, a pro at everything. He doesn't know a diddly squat about flooring, but he would tell Kyle he wanted something that would not end up working well. Kyle would gently guide him to what would be best for our house. Very patient!! Kyle inspected the hardwood that was present and took photos. We didn't know at the time that he could apply the wood, hand-scrap it and stain it to match our existing. I will have to say, I was a little nervous about this. The employees, who were courteous and cleaned up the rooms each day, removed some of the existing wood in tiers, then replace with the new, to tie it all in. Let me tell you, they did an incredible job. The flooring downstairs flows so well and you would never be able to tell that they were not original flooring. It is so nice to not have used carpet (sorry, it's just a quirk of mine) and the floor is easy to clean now. We have been so impressed with their company and they have also done work on two bathrooms upstairs. One, we had the tub removed and replaced with a walk-in shower. Their work is top-notch. They are currently working on the other, replacing the tile and adding a glass door to the tub. Oh, we also had them replace carpet in the media room with new, much cleaner carpet. Don't hesitate to do business with Copeland's. We trust them and they all are perfectionists.

Kyle and his workers did a professional, wonderful, and beautiful job on my tub/shower tile…read more Everyone that comes to see me, gets to see my new back bathroom! Everyone has loved it!!!! I would definitely recommend Copeland's Carpets and More. Minnie T.

After re-measuring several rooms for carpetting I waited 4 or 5 times for an estimate - rescheduled…read moreeach time. The carpet estimate was OK. Hardwood too high. I suggested a smaller tile job to start. Never heard from them again.

We had a flood in our living room last week and had to replace our laminate flooring. My husband…read moreand I thought we could DIY it, but after a quick attempt, we decided we'd better leave it to the professionals. I sent a quote request on Sunday night at about 11pm and got an answer right away Monday morning with a clear price on the job and contact information. We had a new living room floor by Tuesday morning! Nick was great at communicating, got back to me when he said he would, sent me an invoice via email that I could pay online. The cost was affordable and the team did a beautiful job on our floors. Would highly recommend this company and will be calling them again if we need any more help!

This company worked with me to resurface my garage floor before I moved in. My trust was not…read moremisplaced as they did a great job. I've had normal epoxy floors before, but this improved product is very impressive and well worth the investment.

After purchasing our home and seeing the condition of the garage, we knew we needed a professional…read moreepoxy coating to transform the space. After reaching out to multiple companies and receiving several high-priced quotes, we thought we'd have to postpone the project due to our budget. As a last effort, we contacted Colby at Diamond Cut Garage Floors, hoping to finally find the right balance of quality, warranty, and affordability. From the moment we met Colby, we knew he was different from the rest. He was professional, incredibly knowledgeable about his product and craft, and being a Veteran, he immediately earned our respect and trust. His quote completely outshined every other estimate we received, and choosing him was an easy decision. His crew arrived on time, worked efficiently, and demonstrated impressive attention to detail, completing the job in a single afternoon. We couldn't be happier with the craftsmanship and final result. The pictures truly speak for themselves. Highly recommended, excellent work, unbeatable pricing, and outstanding professionalism from start to finish.

I needed new tile floors in the kitchen and laundry room and found Draper Floors was located about…read more1.5 miles from my home. Draper Floors has a large selection of flooring to select from including ceramic, porcelain, and wood. With Tim and Joshue's help my wife and I found the perfect, reasonably priced tile for our project at Draper Floors and once we ordered the selected tile Ronie and his crew demolished and removed the old flooring and installed the new flooring with care and attention to detail all in a span of three days. They also moved furniture and appliances and covered furniture with plastic to minimize dust from the demolition of the old ceramic tile floor. I like that Draper Floors is a local neighborhood service and when the time comes to update our bathroom, we will use Draper Floors tile selection and installers again for the tile work in the bathroom.

We recently replaced tile and carpet in our home. We are new in this area and didn't know who to…read morereach out to. Draper was our fourth bid, and I am so thankful we found them. Wonderful knowledgeable, experienced people from showroom to installers. We highly recommend them. Great experience!

Luxe did a remodel for us recently. We had our very dark wood floors sanded and stained a new light…read morecolor, custom cabinets in the kitchen, new quartz countertops in the kitchen and master bathroom, and also new wainscoting in an office. The custom cabinets were beautifully done and have a soft close. They created a new cabinet to house our counter depth refrigerator and wine fridge. The brothers that did the cabinetry work and wainscoting were very talented and professional. They also put up crown molding in our master bathroom. The floors looked great and were a much lighter color. The countertops/backsplash also were installed well and we had a great selection to choose from. We worked with Rick in sales and he was very quick to respond if we ever needed anything. Brian oversaw the project and was very friendly and listened to our concerns. We are extremely happy with our new kitchen and the additions to our home!

It was such a pleasure working with Axel, Brian, and Alan at Luxe Design. We had new floors,…read morekitchen and bathroom updated. Axel made sure to work within our budget and everyone was great at communicating progress. The team of contractors were professional and do amazing work. I highly recommend working with them if you are considering updating or remodeling your home.