Awful! Machine ate my quarters and NO ONE to get in touch with. Machines only take quarters…read more Lots of machines in disrepair.

Walked in at 7 on a Monday evening: half the equipment was busted and the other half loaded with…read morelaundry & machines that had finished their cycles. There was not a soul in the place to address the used machine situation, so we left. Now I know where & when to go if I was some free clothes.

I've used the laundromat in the past. It was very clean not crowded mid morning. Last night I was…read morestressing about having enough small bills for a change machine. Guess it's been a while since I've used a laundromat, they now offer debit cards as payment!! This absolutely made my day so far.

High capacity washers. Great and large enough to fit 2-3 King sized comforters or a complete set of…read moreKing bedding, including pillows, sheets, etc.

J & S Laundromat is a small but clean and quiet place. Since I've been going there I have never had…read morea problem with any of the machines which is strange when it comes to a laundromat. There is also an arcade game that kept my son busy while i read. I have met the owner, he is a very nice man! He thanked me for being a loyal customer and reimbursed me for that day! Now I'll never go anywhere else! :)

From the owner: Self-service laundryread more

Lovely, clean laundromat. Many machines are new and large, taking credit cards for convenience. A…read moreTV, wi fi, and nice seating (even a little bar spot if you need to set up a laptop). They have machines and dryers so big you could do multiple loads in one. Plenty of the rolling baskets with hanger bar. Nice people go there, and everyone seems happy to chat if you like... very safe too (across the street from the police department). If I had to find something to nit pick, it would be that one letter in the word Laundromat outside the building is missing. That's how hard I had to hunt for a complaint, the place is great.

Clean laundromat with good variety of washer sizes. $4.25 for smallest load. Coin machine on site…read more Basic seating available and a TV. Most machines were working, a couple down but those were clearly labeled and in the process of being repaired.

2025 I understand…read morethat this place is working on fixing things..... it's been a year, please fix your machines. it's very frustrating when you have to spend more time and money washing clothes. and your clothes are completely soaked in water, because the machine don't wash. please do better

It was my first and last time using this place and someone literally stole my blanket from the…read moredryer. This place is pretty filthy.

Owner was awfully rude when ask to stop touching my laundry. The sheets needed to be readjusted but…read moredidn't even stop to ask whose stuff. Start grabbing to separate and draggi the sheets on the floor. Seven dryers not working with five dryers stopped with clothes for more than 20 minutes. I was there most of the day nothing got fixed does nothing except getting in the way collecting her money. Been before it always nice and clean but the owner needs to have some customers service skills.

Great Place and great owner! I would be willing to bet the people who left bad reviews never made…read moreany attempt to contact the owner and let her remedy the situation. I had to contact the owner after I made a mistake and she was a pleasure to deal with and went above an beyond to help me with my mistake. The experience made me and my family loyal customers of Laundry Loft. Laundry Loft has is conveniently located next to Roche Brothers and they are open daily until 11pm which gives me more options for when I do my laundry. The Laundry Loft is bright and clean, they have plenty of machines, both standard and large capacity and the machines work well. Most or all machines accept both quarters and credit card. This is my go to laundromat and I have tried several in the Natick area but between the place itself and the owner who is responsive and focused on providing great customer service I won't go anywhere else.

The machines take card or coins which means I don't need to count quarters. The driers seem new as…read moreI didn't notice dents in the drum. The machines are relatively quiet. I just here someone's phone. There's AC and the place is clean. Some of the washers need service but there are enough.

Clean and functional.easy to use machines. Wasn't super crowded during my mid week visit.read more