We needed to get a new filter on our water softener, so we scheduled All Florida Soft Water to come and do that maintenance for us. Once we scheduled, we received text updates with our upcoming appointment, which was helpful. The text messages showcased the window of time when the technician would arrive and the date. On the day of the service we received a text that stated our technician's name and the that they were on their way. When our tech arrived he rang the doorbell, let me know he was here for service and got to work. When he completed the job he rang the doorbell again and let me know the different ways we could pay: invoice via email, check, CC, etc. All in all it was a quick and painless process. read more

Great price. Fast service. Unit was installed in an hour. Very happy with installation. Great change in my water. Water spots are no longer an issue. Water tastes wonderful. Skin, hair are softer & less dry. Washed clothes are softer and seem cleaner. Highly recommend read more

Do not use this company. I am on a well and have as sulfur problem. I had All Florida Soft Water install a system in February of 2024 at a cost of $4,200 - I was assured that the system would solve my problem - it did not and after repeated calls and service visits, they sold me on spending another $2,200 to install a peroxide system - guaranteed that would fix the problem. Ater spending $6,400 with them my sulfur problem is worse than it was with my ten plus year old system they replaced. At this point, they do not return my calls and repeated texts requesting service - I have repeatedly said I would pay whatever to fix it and still nothing. Way better companies to work with in Jacksonville. read more

UPDATE: updating my review because they did call and they did fix my sprinkler. Apparently the guy came out to fix it, but didn't knock on my door or call me to tell me he was here or that it's fixed... so I had no idea when they took care of it. **** I really didn't want to leave a bad review because they did technically install a water softener for me. The install was quick. They came out for a consult, and I had a water softener by the following week. Granted, it wasn't WHERE I wanted the tanks (I wanted it in the garage), but I trusted they know best and decided to place it outside. During the install, they broke my sprinkler pipes. They either didn't know, or just didn't bother telling me... I found out the hard way when my yard flooded. I texted the rep, he said someone would be out the next day to fix it. Next day comes, no one called nor came out. I waited another day. Still nothing. I finally called them. They said they'd have someone out the following week "on Tuesday". Tuesday comes. No calls. No show. I called them again. They said they'd check on the status and would call me back. Guess what? I haven't heard anything. It's been over a week and my sprinklers are still busted. I consider myself a pretty patient person, but this experience has been frustrating and disappointing to say the least. It's like they stop caring as long as they got their money. I hope I'm an outlier. But if you're installing outside, just be sure they absolutely HAVE to, and I'd recommend keeping an eye on them to make sure they don't break anything in the process... Oh, and run your sprinklers before you pay them. Lesson learned. read more

All Florida Soft Water - Flooded yard after installation. - Water Purification Services Near Me - Ponte Vedra Beach, Florida

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I purchased a water softener earlier this year, and I love it. Sales is the easy part. Today just before closing on a long weekend, I had a slight issue. Guess what...their service is as impressive as their sales. 1000% recommend! Customer for life! read more

All Florida Soft Water delivers my salt for my water softener. This service is invaluable to someone older. Always a pleasure to deal with this company! read more

Great company and seamless installation. Friendly staff and scheduling was easy! Highly recommend

Disappointed. We wanted to buy equipment from a local company despite the fact that we knew we could get it less expensive at Home Depot or Lowe's. We payed a premium for their whole house softener system and RO equipment (and a lot of extra $$for the additional reverse osmosis machine for extra clean water in our kitchen). After only 5 yrs, the equipment has become pretty much useless garbage and when my husband called them to ask for suggestions on how to rectify the problem, their response was, oh well, can't help you and don't really care. Should have saved money by going to one of the big stores instead. Lesson learned. read more

Quick response. Always available and they work clean and are very respectful. The owner Michael Moon is the best

Crews are very good. Expensive and owner not custumer oriented. Their business is booming so they dont care. There arevother more affordable options. read more

I was very happy with the unit and installation. If you have any questions about the unit once installed, good luck!! They have no customer support, more worried about selling salt and making $8 a bag. read more

Dave the owner personally reached out to me to help me with my questions. I had all of the competitors out to get quotes and research their water softening/filtration systems/technologies. This company offers the best product for the best price. The equipment is actually better quality and has a better warranty then competitors (Culligan wanted $1000 more a similar system that was actually inferior in build quality and warranty). Shane is the sales representative and was very friendly and knowledgeable. I highly recommend this company for a premium water softener/carbon filter product and service. read more

All Florida Soft Water - CareSoft Elite RC - Water Purification Services Near Me - Ponte Vedra Beach, Florida

Great products all made in the USA. After living away from NE FL I was able to see different water conditions in 4 other states. NE FL has the worst water by far. When we bought our dream beach home it has a well. I knew then I needed a water softener. So I bought a system and have not been disappointed. On another note since I've treated water in my previous career, I recognized the quality of equipment and pricing. read more

Salesperson was awesome as was the installer. Good luck getting any post sales support!!

Everyone we encountered at All Florida Soft Water are AMAZING ! From Dan the salesperson to Gabe the installer - these guys are friendly, honest and professional. Great products at a competitive price ! read more

I just used this company to set up a water softening system in our townhome and reverse osmosis under the sink. John came over and did a wonderful job. He was early and explained everything as he installed the equipment. Dave, the owner, also stopped by to ask any questions that we might have. I have had two other companies come by previously and test our water and realized that All Florida Soft Water is really the difference maker. I promise that I do not work for the company, as this review sounds too good. I would tell anyone else thinking of cleaning their home water to call this company. They are truly professionals. read more

I purchased a water softener last February and presently I have not had any issue with the unit . I am very impressed with the customer service and their response to my need for salt and the e-mail from the owner regarding caring for my unit. I have had numerous units both low end and higher end and found this presently to be the best . Thank Again read more

I'm totally satisfied with the experience of purchasing and getting a water softener installed in my home. Ed did a great job explaining the product choices. I chose their best equipment and I'm very pleased with the result. The equipment was installed in early August 2018, and one month later all is great. I considered several companies and options before I decided, and I also listened to Costco's sales pitch for nearly an hour but nearly fainted when the Costco rep quoted the price.....well more than $1k higher than All Florida Soft Water equivalent. I also considered DIY, and had went this route in a different home 15 years ago. It was easy, but the equipment back in '03 (GE brand from Home Depot) does not compare to the efficiency, quality or the soft water results I have with my new Water Softener from All Florida Soft Water. Jeff H. in Saint Augustine 9/9/2018 read more

We relocated to Saint Augustine Florida from NC; my wife, 2 kids and myself. One thing we noticed how bad the water is and we were purchasing bottled water. All Florida Soft Water were advertising at Palencia street fair and their sales rep did an excellent job explaining their product. After wards, herself and Dave came to our house for a demo and we were surprised by the amount of chemicals in the water and how their product eliminates that and transforms the water from hard to soft. They installed the system next day, and did a great job with the installation. And we noticed the difference in water right away. Dave did a great job with following up and making sure we are happy. Excellent effort, very friendly, and we would highly recommend them. read more

I can't say enough about Dave and this company, Dave took such good care of us with our installing a water softener in our home. I was somewhat uneducated about water softening having moved to FL about 9 months ago, but Dave arrived on time (which is a big thing with me) at our house early on a Saturday morning, educated us regarding his company, and the product, did an amazing demonstration of the hardness, and made us feel very comfortable overall with the process. We signed up to have his team come out about 5 days later for the install. This team also arrived on time (early actually) and did an amazing job taking care of our lawn, property and even did some additional electrical work to make sure the end product looked as good as it worked. AMAZING team at All Florida Soft Water (AFSW). What set them apart, and earned my recommendation to everyone who asks, is their willingness to help and thoroughness of their performance. I asked for some additional help with another project I wanted to finish, and the team was more than happy to accommodate the request. So much so that they went out of their way with multiple trips to find solutions for an issue we ran into. By far, this is the best company we've done business with and really made us felt looked after. It's a great family-owned business, who take care of their employees (owners brought lunch to team performing work at our house), who pride themselves in taking care of the customer, who are always ON TIME and do an AMAZING job. Without question, I would use Dave and AFSW again and recommend to anyone looking to installing a water softener in their home. Call Dave now!! read more

We bought a home in Ponte Vedra and found out that we needed a water softener. I called All Florida after reading great reviews online and they were so helpful! They worked with our tight schedule and even came out on a weekend to explain our options. Installation was done the next day and was super quick. Michael from All Florida was terrific to work with. I highly recommend this company! read more

Called Dave and he came the same day for a quote. My water softener was installed within the week. We couldn't have been happier with the price and the service. I highly recommend them read more

Dave was great. Great Price. System works well and is good quality. Couldn't be happier.

Dave and his team were awesome. Dave came out to look at what we had and the system was installed the next day. They were great to work with and would definitely recommend them to others. read more

Great company and product. Installed our water softener and RO system, we are very happy with both.

I can't say enough about how much I love our new water softener. Our hair has never been softer, our clothes and dishes have never been cleaner, while using less detergent, and my skin actually feels more moisturized. I wish we had done this years ago. The Installation technician was prompt and polite and answered all of our questions. Thanks All Florida Soft Water. read more