First-time customer and a great experience with Dirty Ducks. The technician was professional,…read moreefficient, and respectful of our time. He walked through the space with me, listened carefully to what I needed, and clearly explained what made sense to address and what likely wasn't necessary. I really appreciated that there was no upselling, just honest recommendations based on the condition of our home. The pricing was very reasonable, the service was quick and thorough, and the customer service was excellent. Highly recommend for cleaning my vents and air ducts.

service was great! quick and simple, they were able to come out the next day and clean the vents…read more tech was friendly and informative about service

Replaced the supply lines and shutoff valves under both bathroom sinks for us. the old gate valves…read morewere completely frozen and we couldn't turn them off at all. swapped them out with quarter turn ball valves which are so much better. he also noticed a drip at one of the P-trap connections and tightened it. the tech showed up about 20 minutes past the time they gave us but the work was solid. in and out in about an hour. would recommend!!!

From the owner: Moncrief Plumbing Services has been handling residential and commercial plumbing work in…read moreJacksonville, FL since 2006. The company covers a broad range of jobs, including water heater installation and repair, drain cleaning, pipe repair and replacement, fixture installation, leak detection, and sewer line services. Whether it's a slow drain, a burst pipe, or a full bathroom plumbing rough-in, the team takes on both small repairs and larger plumbing projects. They serve Jacksonville and the surrounding areas, working with homeowners, landlords, and small business owners who need reliable, straightforward plumbing service. Alex Kirby manages day-to-day operations and has helped keep the business focused on practical, honest work rather than upselling unnecessary services. The crew is familiar with the older housing stock common in many Jacksonville neighborhoods, as well as newer construction. Jobs are handled without a lot of back-and-forth — customers get a clear explanation of what needs to be done and what it will cost. Moncrief Plumbing Services has built its reputation over nearly two decades by showing up on time, doing the work correctly, and standing behind it.

Technician was wanting to help and they're not overpriced. I would recommend them again.read more

Extreme price gouging!!!! During a hard freeze this past winter my pipes froze and burst. My…read morerelative recommended this company so I called for assistance. They came the next day and repaired the damaged pipes and replaced two sub meters. The plumber they sent had never seen sub meters. He said I'd need to call JEA about them. I explained that they were mine and that I'd had them installed years prior. He had no clue where to get them. He went back to his truck after looking over the situation and I came back inside and called a plumbing supply company five minutes from my home that stated they carried them. I went out to his truck and told him where he could get the sub meters and he was sitting there clipping his nails! After a while he left and got the necessary supplies for the job and came back and made the necessary repairs. According the the owner of the company the sub meters cost $237.00 each totaling $474.00 there was four feet of PVC pipe replaced and the charge for the repair was $2,186.91. The repair took a total of three house counting the time the repair person sat in my driveway clipping his nails and doing whatever else he was doing but surely was not working on my repair. He didn't even wrap the piped with insulation after he replaced the broken pipes and meters. He told me I'd need to do that! Their hourly fee for this job works out to approximately $550.00 per hour! In my opinion that's price gouging. I spoke with Spencer, the owner of the company who told me they don't work "buy the hour" they price by the job and reminded me of overhead costs etc. He said he'd look over the paperwork for the job and see what he could do. After numerous attempts to contact him he finally offered me a $200.00 refund and said he'd mail it to me. After countless attempts to get the refund I finally drove to their "office" and in person I requested they write me a check. I waited about twenty minutes and got the $200.00 refund. I will NEVER call this company again!

We could not have asked for a better experience! From the first contact, to the scheduling and to…read morethe pumping, everything went so very well. Haley was quick to respond to all questions and we were able to schedule service within a day, even though we were not in a hurry. Pricing was excellent and the guys who arrived to do the work, Mike and Brian, were professional and friendly. They had to do some extra digging since our tank hadn't been pumped in who knows when, but they never complained nor was it an issue. Would definitely and highly recommend Dr. Poo!!!

Our septic tank was full, so we made a few calls to have the tank pumped out. ZHL septic services…read morewere by far the best choice. They are kind and informative. They explained the process and cost over the phone. When the guys arrived, it was no different. I'm a curious person, so I had a lot of questions, and they answered them all! They thoroughly checked the tank for damages too. The service was relatively quick. I also loved that they text to let you know when they are on the way and what time they are going to arrive. We will definitely be returning customers. I highly recommend them! A huge thanks from Green Cove Springs, FL

Wow! From worms to wonderful. Ken and Danny are amazing. I had worms and parasites in my water to…read morethe point that my entire household has been sick, poisoned by the city water supply. When Ken received my service request for water filtration, he was visibly disturbed by what we were dealing with and personally came first thing in the morning to address the issue. Ken educated me that simple filtration was not enough, that by trying to filter something like this you actually just create a breeding ground for the parasite/bacteria. That can be seen in my washing machine filter that just acted like a catch bowl for them. He made it clear that I needed a complete treatment system to kill everything before being filtered. Ken assured me he could fix it and provide me with amazing water. He did not disappoint. My water is now so good you can drink from the shower or even the toilet tank. Taking a shower in it is like nothing I have ever experienced, the feeling is beyond description. You must feel it for yourself to understand, and to that point I tell everyone that comes over to take a shower because it is life-changing. Shampoo and conditioner are not even needed. As for drinking it, wow! Voss water is pond scum in comparison. You have not had bottled water this good! Even our ice cubes from our cheapo ice maker come out clear. This is truly a mind-blowing experience in a great way. Because the water is so clean our toilets, faucets and shower heads stay totally clean; no calcium, no redness, no toilet ring, ever! Thank you Quality Safe Water!!!