Had service call for leaky faucet and received great service, above and beyond. Highly…read morerecommended.A+++........(contrary to profile reviewer is in Jax Fl NOT San Fran!)

Mike came out to check my water heater. It had been acting up for a while so I wanted to check it…read moreout before it randomly failed. Turns out my water heater was 12 years old (I had just purchased my house). He recommended I replace it, but was never pushy. He gave me different brand options based on my financial situation. He also repaired my toilet that wasn't properly bolted to the floor. It turned out to be a more extensive repair than I had previously thought. He took his time, explained what he was doing and why he needed to do it. He was on time, kind, respectful, extremely knowledgeable, and very thorough. I was pleasantly surprised with the cost (plumbers can be expensive!) but I felt the service and time he spend was fairly priced! I will only be using Water Heaters and More from now on!

Nate was an excellent repair man. I wrote yesterday on a Sunday and he is here Monday am fixing my…read moreoutside faucet. Courteous and explained things so I could understand them. Will definitely use again. Pricing aligned with work done and extremely timely.

Although Superior Plumbing was not able to fix the problem, they were able to correctly diagnose it…read moreand recommend a company that specializes in this particular problem. Kudos for their honesty and integrity.

Knowledgeable with many years in the business. Good communication. Quality construction Would…read moredefinitely use again.

Was having problems with our tankless water heater. I contacted Water Heater PDQ, and within an…read morehour, George, was on site. Highly recommend!

Our toilets, showers, and tubs were backed up and this was on a Sunday. After I called I got a call…read morefrom the company who explained the process and that someone was working in our area and it could be up to 2 hours. I okayed that and got a text message 5-10 minutes later and replied Yes to accept the service. Then I got another text about 15 minutes later from the Service Technician saying he will be here in about an hour. After that text he arrived about 20 minutes later introduced himself and I showed him the problem. His name is Mr. Galu - I hope I spelled it correctly. My first impression was he is friendly, clean-cut, professional, courteous, competent, and wearing a mask. He went to the front of the house to look at the round pipe above the ground and saw bush roots around it. He cut the bush and roots, okay by me and I helped, and then got an electric "snake" to go down the pipe and reversed it out. This cleared out everything blocking the pipe and all was back to normal again. He asked if we had a dog and if we bathe the dog in the tub which we do. He saw a lot of dog hair and most likely was the problem after 12 years of baths. More good news! He recommended Roto-Rooter Preventative Pipe Shield Maintenance Treatment - 1 Gallon - good for at least 64 treatments and will last a year. I definitely want something like this. He had some with him and had it added to the invoice. He explained and showed me how to mix it with water, when and how to do. It is only once a month. The next day I purchased a screen to place over the tub opening to keep any dog hair from going down the drain again. I am completely satisfied and highly recommend Roto-Rooter and especially our Service Technician Mr. Galu as he is the best and would like to give him Special Thanks And Recognition (STAR) - Thank you.

Beware of this company. I called them to fix a blocked toilet and was told the total charge would…read morebe $500. They also promised to provide a detailed report with photographs. After spending only about 30 minutes on the job, I later discovered that they had charged me $750 instead. I called several times requesting the promised report and photos, but never received a response. Very disappointing experience. I would not recommend hiring this company.

We had Roto-Rooter out for a clogged drain less than 6 months ago. They snaked the drain and upsold…read moreus some drain cleaner. The tech said if we gave him a five star review, he would knock off $25. Since it seemed to be fine, I did that. The clog returned, and I called Alex. I am tired of paying for sloppy work. I booked through YELP. He was on time and explained that in his professional opinion it would be best to snake it from the roof and then follow with jetting it all the way to the street. He was on the roof for an hour in 100° heat. He ran a camera through when he was finished and showed us the clean pipes and the grease blob that had caused the blockage. The drain is now clean of grease, not just a hole punched through the clog. Clean. His price for snaking, jetting and running the camera in was less than what Roto Rooter charged to just snake the drain. I recommend Alex 110%. Honest, fair and reasonable pricing with a wonderful moral work ethic. He is out there to help you not snake you!

Installation of the toilet was quick and efficient. The price of the service was very reasonable.read more

Scott reached out to me to make this right after the missed appointment. We spoke and they had my…read morephone number wrong in their database which is why I never received a call. We updated this number and they sent out a plumber on a Sunday (sorry to the tech who had to come out, but we very much appreciated it) to remedy the issue. We appreciate the prompt fix very much.

Rude and arrogant plumber boss , called me a dick for not wanting to provide my cell phone number ,…read morebecause I only provided my landline number. The job was completed on time.

The company is a rip off. The cost of a kitchen sink drain unclogging was $620…read more Technician was here less than two hours with his mechanical snake. A call to home office verified the criminal charge. "That's what we charge" BEWARE of this service

Same day service. Technician was very helpful. No trip fee to come look and provide an estimate,…read morewhich was great.