Reliability and professionalism are no longer a guarantee. This company is missing some crucial…read morepeople that no longer reside. Dan is efficient and knowledgeable. Unfortunately, he cannot be contacted directly. Conflicting knowledge amongst employees isn't comforting. Communication is lacking, and a company is as good as the individuals managing the office. Nichole has proven herself inconsistent, lacking knowledge, or the interest in being helpful, and remarkably unprofessional when concerns are addressed. Never have we experienced a person speak so condescendingly or immaturely when confronted with legitimate issues. I guess customers are just supposed to be okay with being blown off after their job has not been completed.... after several weeks of having to wait. Professionalism makes a big difference. Confidence has been lost.

The worst customer service. They send a reminder for service and when I called to have them come…read moreout they acted like it was a major inconvenience. The woman who took the call had awful interpersonal skills.

Service for plugged toilet drain was same day. Culprit was small pieces of trash and tp about 26'…read morein just before exiting the house (that the kids dumped in). Service took about 45min and they charged me $410. Do not recommend.

A true professional was who showed up at our house. My job in comparison to many was relatively…read moresimple (Clogged drain pipe), but not only did he take the time to show me exactly why it had clogged (a drain pipe wye), he took a picture of where it was located in the crawlspace. With not being truly experienced with septic systems, he took a few minutes at the end of the job to explain exactly where all the components of my system were, and even pointed out some potential pitfalls that the sewer inspector did not point out before we purchased the house. There are not enough stars to express how happy I am with their service, and I will be contacting them again for any problems I may have or improvements I need. Thank you!

I just moved to Oscoda and I contacted three separate Septic Service Companies to obtain a septic…read morepump-out. The seller was unaware of the last time the tank was emptied and she resided there for 5 years. Only Halls Septic Service contacted me on a Thursday and offered to schedule a service the following Monday. Their Technician Dylan was a very pleasant and delightful young man. Being new to using a septic tank Dylan's knowledge was impressive and he immediately located the buried tank lids and answered all my questions regarding the condition of the system and the do's and don'ts for the proper use in the future. Dylan also recommended when to schedule my next Septic Service. The cost was reasonable, especially for the quick scheduling. I highly recommend this service they were prompt, courteous, and a pleasure to do business with.

Very quick on appointment scheduling. Chad went above and beyond to help get the clogs out and he…read moremade sure my toilet flushed properly before leaving. Very knowledgeable !

Wow! Our plumbing system was sluggish and slow, and then last night (which, of course, Friday) the…read morekitchen sink/garbage disposal backed up into our bathtub. It was a super stinky, disgusting mess. I called our plumber and he recommended Clog Squad. They are the epitome of impressive. I called first thing Saturday morning and the owner, Ken, came out and fixed our problem using a system he invented. He and his partner were quick, thorough, respectful, friendly, neat and tidy. Their service was also reasonably priced, especially given it was a weekend call. I will be recommending Ken and his crew to everyone I know.

I'm a positive person and find it vital to share my wonderful experiences with "Clog Squad" and…read moretheir remarkable team including Ken, Matt, Mike, Mark and the rest of the gang not only for solving my decade old, constant septic problems BUT also understanding their customers at a personal level! With a fair initial estimate (@ the lower end); they graciously lowered it even more ,being empathetic to unexpected financial obligations. Thx to all the crew, and keep up the Quality service that you provide! Mr. Ed ,(aka ez2 in disc world)

Great customer service! Advantage has been our "go to" for plumbing & inspections! Highly recommend…read moreAdvantage Plumbing- Thank You!! ~Meadow Stone Apartments, Hastings, Michigan

Had a clogged, 12 inch drain tlle under our driveway. An artesian stream runs from the back hill…read moreunder the driveway to the Lake. As a result of the clog, our driveway was flooded and it came close to flooding our garage floors, Advantage sent to service guys the day after I called, and a separate truck with a huge pump and power spraying capability. They used the up to 8000psi pump to shot a powerful stream of water into both ends of the drain tile. It took about 45 minutes to unclog and clean the tile. They used all of their 400 gallon water tank and did a great job! About $600.

Laten came out and replaced the valve, he checked his work, tried the hot water, still no hot…read morewater, so he went and checked the line from the hot water heater till it disappeared to come into the shower area, he said everything was right. The mystery of no hot water still remains. I may have to replaced the whole shower. But I thank Laten, and Moore Mechanical for the work they did.

Joshua was so helpful with the leak we had for our outside faucet piping and very educational…read moreduring his stay. Great employee! Great customer service. Fast and efficient. Thank you. Greg and Kirsten Weeks