The pump on our septic system stopped working, this was in a January cold snap. Tom from Shultz…read moreSeptic in Cedar Springs took the time to explain and advise me on what likely went wrong and what to do -- so of course I hired Shultz to do the needed work. Even though the weather was very cold, the company got the work done and quickly. My husband thought the price was reasonable. I was very impressed.

TERRIBLE!!! DO NOT RECOMMEND!! When scheduling the drop…read moreoff time, the person on the phone was so helpful and friendly, we thought we were choosing the right company. SO WRONG! We put out signs as requested to place in the right spot. They COMPLETELY tore up our yard and got stuck in a grassy area. Had to be pulled out and tore up a part of our yard that they shouldn't have even been near. They marked up our cement driveway as well. When we called to speak to someone after arriving home to this disaster, the owner was belligerent and rude, not apologetic at all. He said nothing was wrong with their service and that he fixed it himself. ABSOLUTELY HORRIBLE SERVICE!!

Update: I did have someone reach out from the company named Andy to explain their pricing and…read moreoffered a solution to make things right in my eyes. The pricing isn't by hourly, but by a software they use to find the best rates for the job required. Ultimately, I've voiced my concerns of how that system works and what I think could change but they are sticking with the way the price structure works, as it works for them. I am happy with the solution that was offered to me, and would use this company again, but more so for serious issues that require an expert to come out. When booking the appointment, it was explained to me that it was $85 to have the team come out, and an additional $125 for diagnostic of the situation of my leaky pipe, which could be used towards the maintenance cost. The determination made by the technician is that the pack nuts needed to be screwed tighter, and it took the technician less than 2 minutes to do so. For this labor, I was charged $220, and the charge is not itemized, it is just marked as misc. - and I had no option to just tighten it myself, as it already cost me $125 for the technician to diagnose the issue. Since I was charged $220 for 2-3 minutes of labor, that's about $6600 per hour that they charge. If we did just the $95 on top of the diagnostic, that's $2,850 per hour for their labor. I understand they are a business and I am not saying I expected the work to be free, but for the fact it was an additional $95 for him to tighten the pack nuts in 2-3 minutes is crazy. I asked about why it costs so much / the charge couldn't be a flat $125 since it was a simple solution, the technician told me it was a liability if he didn't charge me for his work, and since he had to screw TWO pack nuts, that's where the extra charge came in. If you go through this company, just expect a labor cost of $47.50 per minute.

I am only giving this a 2 star review because they were late coming to the house and because they…read moredo not use drop cloths on the floors. The person who did our house left our kitchen in shambles, used my mop pail for his tools. He said that the putty that he put around our kitchen sink would turn clear but it is gray and peeling apart. I am still cleaning putty off the floor on a weekly basis.

SCAMMER ALERT!!! BUYER BEWARE!!!…read more UPDATE!! SCAMMERS AND THREATS!!! After I posted this Andy called and threatened me. He told me I swore at his customer service person. I did not. He also told me he was going to turn me in to the housing commission. He also lied and said it was against the law to work on the furnace when the heat exchanger is how it was. My 2nd opinion confirmed that was also a lie and that he'd just need to turn off the gas to the furnace to inspect it. They just keep digging themselves deeper and deeper. Today Russ tried to scam me into a new furnace. He claimed that he couldn't do any further evaluation on the furnace because the secondary heat exchanger was too dangerous and that most people just replace the whole furnace at that point. My antenna went up when he didn't make sense about why he couldn't evaluate the furnace further because of the heat exchanger needing replacing even though it was still functional. He didn't have any pricing on the heat exchanger or a new furnace and he never followed up with the pricing on either of them. I had a 2nd opinion and it was just the filter had been sucked into the fan. An easy, low cost fix. My 2nd opinion confirmed they were trying to scam me and that nothing else was wrong with the furnace or the secondary heat exchanger.

Rarely write reviews..... But, after calling the "V" guys…read morewith the funny name and getting the runaround, I called ProTech. Found my AC problem in minutes, fixed in a couple days at a very fair price, and...... The came out on a SATURDAY to check an issue and fix it pronto! Five stars + in my book. "V" guys, nope. Golfing granny and her sons from Cascade, nope. West side is the bestside. Go ProTech. OK. Standard disclaimer. 1. I am not a lawyer. 2. I did not get a special discount. 3. I know no one who works here. !

Had our septic pumped last week. Driver was very friendly and helpful. Did a great job. We will…read moredefinitely use them again.

Plummers is simply the best. I will always call Plummers for any septic or drainage problems. Every…read moretime they are out to my home, they exceed expectations. Corey is incredibly personable, dedicated and hard working. John's knowledge and expertise are invaluable. This is a family run business that truly CARES about their customers. I could not recommend them enough. Thank you guys for everything

Danny was great to work with when we needed an inspection for our new home! He provided some good…read morerecommendations for repairs, and his report was very detailed. He was also careful to make sure we understood what he was talking about and putting it in terms we would understand as novice homeowners. Would definitely work with again!

My wife and I are in the process of purchasing our fourth home and have used 4 different home…read moreinspectors in 3 different states. The level of quality and service that Ink Home Services provided to use was amazing. Danny's inspection was thorough, balanced and calm. He pointed out things almost any other inspector would have missed and spent extra time, to ensure that he investigated a potential termite problem. Finally, the report that Danny produced was by far the most readable, and informative I have ever seen. Do not even think about using someone else for your inspection.

We had our vent cleaned and sealed. The team that came out were super friendly, extremely…read moreknowledgeable, and very efficient. We could tell right away the difference it made to get our vents sealed. Very happy with our service and will use them again when it's time get the vents cleaned. Highly recommend!

These boys were very respectful and polite. It was nice to see young professionals working with…read moretheir hands. My home feels cleaner and fresher.

The turnaround from my first call to the date my service was performed was very good, Zach called…read moreahead for availability and Smitty was here and super informative in short order. The decontamination of my well was quick and reasonably priced. I was pleased and would definitely recommend this business.

Recommendation: North Kent Well & Pump https://northkentwellandpump.com/…read moreOur water stopped on a Thursday evening. We called North Kent Well & Pump at 8 a.m. Friday morning. We sent the requested pictures. They said they would arrive around 11:30 that morning. They came at 10:25 and were finished at 11:40 a.m. They were polite and professional, and we thought the price was reasonable.

They met all my expectations during the inspection and were professional when they communicated…read morewith me. My one complaint is they are insufficient in their communication, at least in my opinion. Prior to being on-site, I received poor communication; it took 8.5-9 hours after scheduling online to receive any communication initiated by Locker, and with simple automated emails, this complaint could be eliminated.

Very timely and easy to work with. They rapidly scheduled and performed the service before their…read morecompetitors even called back.