I received great service from Phillips Plumbing! The crew…read morethat installed my Water softener did a great job. Labeled all inlets and outlets. They took time to explain and provide recommendations, I highly recommend them!!

Exceptional service, communication, price and ease of payment. Strongly recommend!!!…read moreMany local plumbers did not respond. Big name companies were ridiculously priced!

My air conditioning unit stopped working at the WORST possible time. I called Rumpca Services and…read morehad someone out the same day. He found a family of mice had made my AC unit their home. There was so much damage that the unit was unsalvageable. An estimator came out that same day to talk to me about replacing the unit. It was over 15 years old so I was kind of expecting it. My furnace definitely needed tending to, and I realize replacing them both at the same time is typically recommended. The estimator did not pressure me whatsoever and I ended up getting a quote for a furnace and AC unit replacement. The quote was thorough and after researching everything, I determined it was a fair deal. I went ahead with the purchase and they were out a few days later to get the job done. I cannot begin to tell you how incredibly professional and personable everyone was. They did a stellar job replacing everything and I had no idea how big of a difference this upgrade would make. Additionally, the small details didn't go unnoticed. The new vent going outside, the thermostat and even the Rumpca sticker on the ducts were level and neat. I love supporting small businesses and this one has been around for as long as I can remember. I highly recommend Rumpca Services!

My 97 year old Mother had these rip off artists come out to her home twice within a week or so. The…read morefirst time was to figure out why her toilet kept running. The guy that was out there took his sweet ol' time and finally just put a new flapper in the tank and charged her $340!! The second time was to put new shutoff valves on the upstairs and downstairs toilets. They told her that seeing she was in Ramsey county they couldn't shut her water off without permission from St. Paul. Which is total BS, especially when she has a shutoff on her main water line coming into the house. They said seeing as their business wasn't located in that area they couldn't do the work. But later on in the day, the owner called and said they could work around that by "freezing her pipes" and the charge would be $1000!!!! She talked to me, her son, and I told her this is total crap. She ended up calling someone else who shut her main water valve off in the basement and replaced both valves for $250! She had used Rumpca for about 30 years and we have figured out that they have been ripping her off for all those years. My advice is to stay away from these scumbags and call a reputable plumber.

Outstanding service and pricing! Our water heater went out on a Saturday. I saw their reviews and…read moreleft a voicemail about our situation. But then I remembered we had Homeserve through Excel Energy and called them back to explain that. DJ said he understood but if we would like a quote after the one from Homeserve, just call them back. Excel Energy finally got a provider to come out and look at the water heater on Tuesday at 3:00 pm after several calls to get someone here. The quote they gave us was $1770 more than Keith Nelson Plumbing and they said they weren't sure they could install it by the weekend if I let them know right away. I called Keith's, they gave us a quote by having me send pictures of our water heater and they came out the next day at 1:00! Justin was in and out within 2 hours! All so friendly! I highly recommend this company! Please give them your business. You will not be disappointed. Thank you all for your help! We greatly appreciate what you did for us! Lynette and Bob

We've used Keith Nelson plumbing for various plumbing repairs and have always been pleased with…read moretheir service. Our most recent experience was over the top excellent!! Our laundry room flooded due to a washer draining issue, they got to the house in less than 20 mins. He also replaced a few leaking valves during the visit. Great service at a great price!! We will continue to use them for future plumbing needs.

We called Norblom Plumbing due to a broken outdoor water pipe. Due to how a previous owner…read moreoriginally ran the pipe it was in a very hard to reach and maintain crawlspace under the house. Paul from Norblom assessed the situation and came up with a more cost affordable and easier to maintain solution for us to close up the broken pipe in the hard to reach location and run new pipe (up to code) to the side of the house. During his inspection he also found an issue with our dryer vent not being properly hooked up which is not something we would have noticed on our own. He was right on time in his time window, was very friendly, took the time to explain things to me, and most importantly was in and out in a few hours. I would definitely recommend if you're looking for a professional to help with a plumbing issue.

Called to have a billing issue resolved. Worked with Mike Larson, satisfied with results. Work…read moreperformed was satisfactory, problem fixed.

So, my kitchen faucet decided to go berserk and I seemed to exacerbate the problem trying to "fix"…read moreit. Well, I searched and got a quote from a few companies. I'd booked with a different company, who texted at the last minute that they weren't going to be there on time. Not getting a new time, I reached out again to those who had responded. Metro had originally stated that they could come out on Friday. I didn't want to wait that long, so I got on their list to see if they'd make it out on Thursday. I was contacted a short time later that someone would be out between noon and 4. Relieved, I got back to work. It was close to 3 when the nice young man arrived. I let him in and ge went right to work. Less than 30 minutes later, he'd cleaned out and tightened everything that caused the issue. The cost was $120. This was a quick,inexpensive repair with very friendly service. I've already given their name to a friend who's having plumbing issues at his home. Thanks Metro! I know who to call when the need arises again.

We had a new blower motor installed in our Heil A/C. The technicians were great. The OEM motor,…read moreat retail, is priced at $750. Metro charged us $2100, or $1300 to install. The installation took 36 minutes, into and out of the house. We are / were longtime customers and we thought the charge was exorbitant. The office staff thought the pricing was fair, so we have a different view on the price.

We have had the Sewer Rat team out to our house before and were extremely pleased with the result…read more We especially appreciated their down to earth pricing and approach after having a "bigger name" plumber come out and quote us over $15k for redoing our entire system. Our annual main sewer line cleanout was $380 (a fraction of what we've had to pay for emergency services in the past, SUCH a deal) - we live in an area where our pipes are made of clay, so roots grow through the pipes and we need to get them cleared out regularly. We are going through a lot right now - we have an infant, I am postpartum, and our house is a mess right now, but the technician took it in stride and even talked with us about their kids. I appreciate the kindness and professionalism from their team and would wholeheartedly recommend this company to anyone in need of their services.

The work that I eventually had R.T.S.R. do was very solid. The guy that did the work showed up on…read moretime for both the initial quote and the actual work. The work that was done was, to my eye, top notch, and I have no complaints at all. The item preventing a five star review is in that I'm not a huge fan of the initial quoting process. I was informed prior to arrival, that there would be a quote fee, and that if I went with the job, that quote fee would be applied to the final job (effectively eliminating the quote fee). I hate it when companies do this, as it feels like I'm being pressured to not seek competing quotes. But I also get it: people don't work for free, and sending someone out takes gas and time that could otherwise be generating revenue. So as much as I don't like it, as I said I get it. What I don't get is that a couple of times the guy that came to do the quote (and eventually did the drain work that I needed done immediately) needed to call a master plumber a couple of times, and for a separate job of galvanized supply pipe replacement, a quote could only be provided in a range without an on-site visit from said master plumber. So that's where I have a bit of a sticking point - if you want to charge for a quote, that's totally fine. But don't send people that can't provide a total quote without being to consult with a master plumber, and can't provide a complete quote for the scope of a job. If you want to send out junior plumbers to handle basic quote work, that's totally fine. But you can't have your cake and eat it too. If you want to send a junior plumber, those quotes should be free, with the paid quote coming when a master plumber has to take a look. I would totally recommend R.T.S.R. to handle any plumbing job, but I really do think their quoting practices need a bit of an examination.

Contacted Edwards Plumbing to install a water softener because their shop is located two block…read moreaway, I drive past them every single day. Had an existing GE water softener that control board died so I replaced with a Whirlpool. Disposed of the GE, delivered the Whirlpool and was all set to install. Discovered the copper connections from the house into the softener were just enough different to not fit. Contacted Edwards Plumbing and described in detail what two fitting needed to be changed for the install. (FYI, I use to be a contractor, retired now) First appointment opening six days later. Plumber arrived (no name), changed the two copper fittings, hooked up the discharge and overflow line and set clock. Installation is fine but I checked time, 82 minutes from time stepped through front door to walking out the front door with check in hand. Charged $600

Ryan from Edwards Plumbing worked on a sink and toilet for us. Both are working flawlessly now,…read morethanks! His estimate for time and cost was right on, we are happy to have these projects done. Thanks, again!

Eric Nelson Plumbing came out to replace my old toilet with a new Gerber Viper…read more Excellent work, excellent communication. They confirmed that the infrastructure, water pressure, piping etc. would support the new toilet. They were careful of my hardwood floors. They installed the new toilet carefully and quickly with attention to detail. Also, great price! I am very happy. My new Gerber Viper standard height toilet is a big upgrade.

Really poor quality work. They work with blinders on and don't care about how their work affects…read morethe rest of your project. They made multiple obviously poor decisions without consulting me that left my project in a bad place. I decided to have another plumber remove their low quality brainless work after Erik Nelson offered to charge me more to fix these obvious mistakes. Their warranty is meaningless. Never again.

He was prompt, efficient and knowledgeable. He also cleaned…read moreup nicely. He also pointed out important issues I need to address

Very high quotes to repair pr replace faucet…read more Will pass. Secure new faucet and circle job as replacement instead.