nathan as requested was our service man today. he serviced and adjusted both the furnace and ac unit and before leaving he gave me a complete review of all components and there degree of performance . nathan is the best. and when he is here i am for ever grateful thank you read more

Hired them to install Central AC (heat pump) in 23. I appreciate the installer was honest and suggested we use existing furnace and central. Which brings up the problem that quote guy recommended installing ductless. I was very angry about it. But overall at least the installed fixed it and the total cost was lower read more

We did not have a great experience with the first specialist they sent out to clean our air ducts. I called them and shared my concerns with the service that was given and they apologized for what had happened and they sent out a new crew the following week to ensure that the job was done correctly and took the time to explain some their service and the specific issues I had with their previous specialist. Very impressed with their level of service and support! read more

We had interviewed five HVAC outfits before being wowed by All Climate. Cal, our main point of contact, blew us away with his organization and deep knowledge, recommending a much more elegant solution and at a reasonable price. The installation crew (led by Eddie, with leads Anthony and Ryan) was top-notch, executing all steps smoothly and seamlessly. Our new system is whisper quiet, efficient and reliable. We are amazed at the gulf between HVAC companies' relative quality and are glad we didn't settle. Thank you Cal and All Climate. -- Happy in Edmonds read more

"Warning: Stay away from this company! Hidden fees of $200+ and a total bill of $500 for a simple thermostat fix. They won't return calls and are rude when you finally reach them. read more

WARNING: EXTREMELY INFLATED REPAIR COSTS - 2000% MARKUP! A friend recently had his AC condenser unit (the outdoor component) repaired, and even though the service wasn't done for me personally, I feel compelled to share this experience due to how clearly he was taken advantage of. The issue was a very common one -- a failed capacitor. The technician diagnosed and replaced it in under 20 minutes. On top of that, he sold my friend something called a "rebuild kit," which turned out to be just a capacitor, a relay, and some wires -- components that cost around $50 total on Amazon. The company charged him $750 for this kit, plus an additional $200 for the service call, bringing the total to $950 -- nearly a 2000% markup. While a reasonable profit margin is expected, this price is extremely inflated and feels deliberately misleading. A fair price for the repair might have been around $300-$400, not almost $1,000. After the fact, I encouraged him to call and speak to a manager. To their credit, the service manager was honest and explained that many of their service calls result in no revenue, so when they do get a repair job, they overcharge to make up for those "losses." This kind of pricing model may help the company's bottom line, but it's deeply unfair to individual customers -- especially those who may not fully understand the technical details. Please be cautious before hiring this company for HVAC service read more

Very very professional and organized business. DId a great job in one day (new furnace, heat pump). NIce clean install and no issues. Their price was very competitive for top quality equipment (Bryant, a division of Carrier). read more

Every department in this company is a "customer prevention department". My grades for All Climate ... Service F, Ease of doing business F, Reasonable F, Responsive F, Reasonable F, Friendly F, Takes Responsibility for own errors F, Price F read more

A-C sold and installed a Bosch heat pump, exchanger & a separate air-filter unit in our home in 2023. All staff were thorough and professional throughout the process, easy to work with through the usual upgrading and site issues, and demonstrated consisting training, knowledge and customer service. Less than 3-yrs later, following the annual maintenances each year, A-C promptly responded to a service request during cold weather that resulted in A-C replacing the heat pump fan motor/blade unit, the compressor, and the compressor temperature sensor. These parts had failed under warranty. This entailed multiple hours by multiple techs and a subsequent follow-up requiring a second timely site visit. Though the parts were covered under warranty, the very substantial labor expense to replace them is not. Nonetheless, after quoting the labor costs, A-C's Repair Manager waived the entire labor and service charges to complete the repairs and to extend the labor warranty. We are quite happy and content with A-C's outstanding family-owned customer service - highly recommend! read more

I'd give 5 stars to Nathan who came out to help me fix my furnace problem during a cold snap. He not only found and fixed the issue, but also optimized a setting to increase air flow and taught me a few new things about my furnace and optimal air filter setup. The next time I have an issue with my furnace, I'll request him specifically. I took 1-star off because after 2 days of leaving messages with their 3rd-party dispatch service I still hadn't received a call back from the company. It turns out the local cold snap caused widespread issues, and they were dealing with hundreds of inbound requests all at once. The speed is understandable, but I think they can do better to prepare for bad weather scenarios and in setting clear expectations for people calling in for help. read more

I have been blown away with how great All Climate is to work with. Frankly, I am always skeptical when working with any company to fix/improve anything. Feels like we live in an area that any service is expensive so I am always worried that I will choose wrong place and spend the money and have a poor result. And then comes All Climate. I have used them for my furnace, to install a tankless water heater and most recently to upgrade my electrical panel and set up a generator transfer switch. Each time the have been wonderful with scheduling, clear and prompt with communication and always on time. Even when pivots are needed for unforeseen things they clearly let me know what is going on and the timeline for resolution. Overall, I think their prices are fair but the peace of mind that I am working with a company with integrity and a clear eye on customer service makes me happy to keep going back to them for house projects. Lastly I have to call out two people directly: First, Eddie who does a lot of their scheduling is wonderful. He always responds in a timely manner, is quick to solve logistical problems and does what he says he will. That goes a LONG way in today's world. Second, I have to give a MAJOR shout out to Vince. He does a lot of their electrical work and I cannot say enough good things about him. He is extremely professional, easy to work with, patient in how he explains what he is doing and most of all someone who goes above and beyond. We had the big bomb cyclone, he not only came to our house pn a day's notice during it to finish the electrical job but he also came back on the weekend to add an additional fix which let me utilize my generator to get our furnace and water heater back on. He literally was the difference of my family being able to stay in our house or not. From a dad with three kids that is HUGE. Customer service A++++. read more

I will give 0-1 points for the scheduling service; 3-4 stars for the service they provided. On July 2022, I called in to fix my AC unit. After several times visits, they finally fixed the AC leak on Sept 2022. Almost the whole summer was passed. Now, on May 2023, the AC seems leaking again. I called them to do a check, but have to wait another 15 days. I cannot imagine how long should I wait for the repair. If you are in a hot summer, 1 more day of waiting is more than enough. read more

Very fast response team. I was schedule between 8:30 to noon and Qi showed up around 9. He was really professional and well explained my situation. Thanks! Will do my annual maintenance with them. read more

All Climate installed our HVAC (Mitsubishi split units) in our brand new townhome in 2016. We began having problems with it early on because it was improperly installed. All Climate came for a couple service calls, and just pumped the unit full of Freon which is not only very expensive and just putting a "band aid" on the issue, but actually made the leak work because it over pressurized the system. We have had to spend about $15k on a unit that should have lasted 20 years without issue. We obviously switched companies and have had many reliable technicians tell us that there is no doubt the unit was improperly installed and that they never have to repair these units so frequently so early on in their life. Anthony at All Climate refused to take accountability. Not sure how he sleeps at night knowing we had to hemorrhage money out because of their mistake. Avoid them at all costs. read more

Terrible. The team at All Climate either sold us mis-sized equipment, or did not properly evaluate our existing system before install. Once installed, we were unable to get our house colder than outside ambient temperature. All Climate blamed half a dozen things, and performed blind fixes over the course of 6 or so visits. The end result is, we have had holes cut in our ceiling for additional cold air return, which did nothing to resolve our issues. Now, we are unable to heat our master bedroom in the winter - it's an ice box. The cold air return has made our kitchen super loud and unpleasant. Their next step was to cut holes in our hardwood bamboo floors, which is where I drew the line. Anthony at All Climate promised that he would come out an install a baffle on that return they installed to help reduce the noise in the kitchen "Whichever way this goes" ... it's been 6 months and no word from Anthony. Now we get to hire someone else to fix the problems they caused. I would stay far, far away from All Climate. read more

We are 10 yr All Climate customers. We just purchased NHB150 tankless boiler. Wayne and Dave did excellent job installing boiler. They were very COVID-19 compliant, which is very important during this surge of the pandemic. My husband and I are over 60. They were courteous and answered all my questions. Our serviceman Troy does exception work on unit maintenance and repair. He is a wizard at his trade. The salesman Cal who sold us our tankless boiler,demonstrated knowledge of the area earth friendly H/AC systems. He helped match us up with correct boiler. I am impressed with All Climate, and the whole team. Cindy Schumacher read more

So this is what it's like to finally come across a reputable and trustworthy company!! I called All Climate in a panic after two no-shows by other companies and they were able to work some magic to fit me in the same day! I was so very grateful that the technician (Jamie K) called ahead, showed up on time just as scheduled and got to work right away. He was very knowledgeable and walked me through all the components of my AC system as well as pointed out things to look for in the future - I love learning about these things and appreciated that he took the time to explain when no others in the past even bothered. The AC unit needed a new capacitor (second one in 2 years) so he also recommended an optional cap kit to help extend the life of the unit. I was so impressed with All Climate's work that I will be signing up for a maintenance contract with them and will not wasting my time taking my HVAC/AC needs anywhere else. read more

If you're looking for quality A/C installation professionals to beat the summer heat, I highly recommend All Climate! Thomas Ngo and his crew (Andrew, Ryan, David) were prompt, communicative and reliable- they got the job done in exactly the timeframe they promised they would, cleaned up all the debris and did a fantastic job with both our ductless mini-split system and central A/C. Even though old houses like ours have complicated wiring systems, they were able to figure out a creative approach to make it work. We'll only be using this company for our HVAC needs going forward! read more

For months I have been looking for a company that could help me with gas plumbing. We own an old home that had a gas connection to our fireplace, and we wanted someone to come over and check if the connection was safe and install a log lighter. Many companies passed on it, although a small job it was important for us. After calling PSE as the last resource, they recommended us All Climate. Jason from the office was kind and got us on the schedule. Stephon came over and got it all set up. We are extremely happy with the results. Thank you for taking the time to come over to West Seattle to do the install. We will be enjoying our fireplace right on time for Thanksgiving - thank you thank you. read more

All Climate Heating & Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Redmond, Washington

All Climate was recommended by PSE as their top choice for moving a gas line in our house. They arrived on time, were polite, worked quickly, and did great work. I was particularly impressed by how how efficiently they worked. They said they would try to get done within the hour so we would only be charged for one hour of work & that's exactly what they did. read more

Frustrated with this company. Our neighbors had their furnace replaced. We saw the work and it looked great so we also scheduled a replacement. Our homes are identical so we didnt think much of it. Boy were we wrong. After completion of our install, our entire wall, floor to ceiling are vents/grates. It is a HUGE eye sore. I reached out and asked why ours was different than our neighbors and they refused to admit that their installer did not know what he was doing. I even provided photos of my neighbors job to ask why there was a difference. They continued to say "installer thought it was best" I then asked for a partial refund so that we can repair half our wall and add the smaller grate, to match our neighbors, and the company said no. Do not use this company - some jobs are great but then some aren't - you are never going to know which you are going to get. read more

Our gas furnace stopped working on Tuesday morning, so we called "All Climate Heating and Air" at 11 am...By 12 pm a friendly serviceman by the name of Jamie showed up...He honestly explained what our older furnace needed...He then used the proper tools and parts on hand to fix it...He did this on the spot without any wait time... He later explained where a "reasonable" point is to quit servicing old units and replace them with a new one...The price was very fair, and the service was exceptional...We called 2 other service companies and were turned away by one of them for being out of the service area and were put "on hold" twice with the other one...Never getting through... This company picked up the phone right away and the receptionist was really understanding, knowledgeable, polite and helpful...We called them a few days later to have the invoices and survey sent to another e mail account...They sent it right away... Great company, you will notice the difference all the way through the process... Tom G... read more

TLDR: Mistakes were made, but they rectified it. Great company full of Honest people. We called them to clean the ducts on a new apartment we rented. Christian came out as our cleaning tech. and after some consultation he gave me list of a number of things we should do. none of them felt Extra, except for one which I chock up to an honest mistake since the heating unit was older than he was and the rust on the fan looked like dirt based on the camera angle. but I reached in and confirmed it was just rust not dirt. Christian ended up breaking the igniter on the Heater durring cleanup, but it is so old it could have happened easily probably. He went through clean up of the AC Unit outback, and the ducts. The Intake unit was super hard to get to and the initial cleanup was really not good enough. this gave me pause on his ability at the end of the day. I spoke with his manager Anthony who has been in contact with me several times due to the broken igniter. Anthony really set everything straight, He ended up sending someone over twice (1st time new Igniter was delivered broken, but maybe they should have checked that before coming out ) and 2nd time they are coming next week to fix the igniter. Anthony also send christian back after having the igniter tech double check the quality control. Today Christian came back and finished the job and made sure I was happy. Everyone has to learn from somewhere, the nice thing was Christian just has a great attitude and was easy to work with. I have to be honest, even though mistakes were made it has been a real pleasure working with this company and I would highly recommend them again. might update after Monday's Igniter install. If this was in the middle of winter i may have been more upset, but they got my AC working and that mattered a lot more now. Even their Accounts and Billing person was gracious and courteous and nice to speak to. A. read more

All Climate Heating & Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Redmond, Washington

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Our furnace suddenly started turning on/off within seconds and was pushing around cold air instead of heat. All Climate was the only HVAC company that was able to come out on a Sunday (it was considered after hours). The technician was initially going to arrive around 2:30pm, then called and updated us that he'd be here closer to 3:30pm-4pm. When he got here, it took him only a few minutes to assess the issue and he had the replacement part in his van. Within an hour, we had heat up and running again. Overall, reasonable and clear pricing plus great communication from the technician (Jorge). He never attempted to upcharge/upsell us on anything (just focused on the breaking issue) and made sure everything else with the furnace was working as expected. read more

Writing with the hope that others can avoid this company and the poor customer experience that I've observed today. We've been customers for years and years in Redmond, recently (2020) purchasing a heat pump + AC unit and have had regular maintenance on our tankless water heater - most recent service April 22'. Fast forward to Sunday night our tankless system stops working with error code 61. 1. Used their text chat system to request a maintenance/repair service. They aggressively pursue "selling" emergency service visit. And when I ask for the next available appointment, they continue to ask for if I need an emergency visit. I give up and say that I will call their office. I assume this is a managed/contracted service that simply doesn't represent them well. 2. I contact Kirk in their service department, he basically says that they cannot help me as they are not taking any service appointments for tankless water heaters at this time and refer me to Fast Water Heaters and some other company. He doesn't once ask for my info, if I'm an existing customer or give me any options for service. When I ask about new sales/new units he transfers me to Mike... 3. Mike in sales, perhaps he is new. He doesn't know the name of 2 different brands of tankless water heaters they sell, asks me to take pictures of the unit and that he will email me with further instructions, never did receive that email. Overall they were 0/3 in attempting to serve an existing customer or even sell me new equipment. Of course when I called Fast Water Heater per Kirk's suggestion, they only service equipment they installed (thanks again Kirk). Really sad to see this company go down hill, maybe they just had an off day, but I'll be taking my business elsewhere going forward. read more

Efficient,on time, fair price. Please , I don't need to overstate a clear evaluation!

I had an issue with a weird old antiquated heating system. Despite the many other contractors who came by, they all left without any useful suggestions. Luckily, Qi came out and was able to fix the system that day. Qi replaced a few parts and got the system up and running again. It has been several months and no discernible issues. read more

All Climate installed two mini-split systems earlier summer of 2023. I selected them as they provided the low bid and were PSE approved. Installation was very timely and it was completed without any issues. Installers listened to all my concerns and worked with me to avoid cutting through any studs, electrical wires, etc. The system works great and is extremely quiet. I am very happy with it and would highly recommend this system and company. read more

New year's eve heating goes out. Nathan responded quickly and was on-site within 20 minutes and fixed the problem. Thank you

I am extremely disappointed in their service and I will not be recommending them to anyone in the future. I was told by the tech team that they would be back out the next day to turn on my AC, when in fact that was not true. I now have to wait 3 days before I can TURN ON the AC I have already paid for. Not acceptable customer service at all. If you can't deliver on your word, what are you good for? Go with Greenwood, much better customer service! read more

Just had a service call for our geothermal unit due to a problem. Our technician Troy was extremely helpful & professional & explained everything which caused the malfunction & also gave us a lot more helpful info regarding our unit. From the first call to make the appointment to the end of the service call it was a seamless & stress free process. We are a small cluster of homes with the same unit so we all like to use the same service company. After today, I will be recommending a switch to All Climate for all our future services. Thank You for the great service! read more

Jaime, the tech sent to address my failed air handler was very knowledgeable and professional. If it wasn't for him this would be a 0-1 star review. They were to replace a blower motor and controller board on one visit for one fee. The wrong part was sent out (possibly not their fault). Anthony insisted I pay the same fee again since he'd have to send out his installer again!!! Not nice. He ordered the correct part and agreed to send him back for an $85 estimate visit cost (still not my fault and that was $85 too much). I reluctantly agreed and an appointment was set. This conversation took two weeks to get a call back. Day of, Jaime called and said they didn't have the part?!?! Anthony was to look into it. That was three weeks ago! Crickets....... read more

Do not do business with this company. I used them for many years. I have 3 HVAC's at my business. We noticed it was not keeping warm so they came and checked it out and told me I needed a bunch of new Parts. I said ok to the work, but during the visit they said they could take one piece from one and put it in another The gentlemen said it would cast 400.00. He took out 3 screws pulled out a motor and put in the other unit and it took him a total of 10 minutes. I was shocked and said that is robbery and his response was that is because he is lisc and laughed. When they came back to repair the other units one died a week later. They came out and now state they never did work on it even though I have a 3500.00 bill. They called landlord told them they are putting on lien even though after spending 4K I have HVAC that doesn't work. I have to pay them or I am in breach of my lease, and have decided to take them to court. They are dishonest and charge far too much. read more

Sorry this is a long review and it saddens to write it: -This was a great company in the past. They installed our furnace and air conditioner about 8 years ago. Since then I've had them out on maintenance checks,etc. I was very happy with them but they are not the same reliable company. -We were scheduled to get our air ducts cleaned. We were using our son's credit card that we always use (which they have on file from all the other service calls) -Our son also wanted us to get a scrubber (I never heard of it). Amanda said someone from the office would call my son to explain the scrubber options (she also sent me an email with the info and options). I explained that my son works long hours and is in meetings all day and emails worked better with him. They said they left him messages and he said he called them after 5 when he was free and left a message. Then Amanda said she needed him to authorize his credit card (again they already have the credit card on file from all the times they came out). -The last conversation I had with Amanda about 2 weeks ago was that they were still scheduled to come out btwn 8-9 am on Monday 6/8. And my son says he left them a message after 5 but no one called back. I believe my son. -Disappointingly they never came out and never called to cancel. When I called them Amanda says she canceled because my son never called them back. -Why not call ME and tell me that she was canceling? (Before we went through a lot of trouble moving furniture for access to the vents, etc) -I talked to the manager and explained to him that I'm an authorized user on the account and would have loved a heads up that they were canceling (I scheduled this appointment about a month ago). Since I've used the same card for years with them, wouldn't they know I have permission? -His excuse: they have changed things up in 2020 (not for the better) He and Amanda never apologized for canceling without notice. They seem to blame us!!! -I don't know what has happened to this once great company. After all these years, my confidence is now gone. -Sadly they will never get my business again and I'm on yelp looking for another company...... read more

My 90+ year old father-in-law called All Climate Air to come out and fix his heater. The heater worked fine for 12 years or more, before they "fixed" it. They had to come back the next day, and "fix" it again, because it still didn't work. This time they told my husband, that the thermostat wasn't wired correctly, even though my husband told him that it's worked for 12 years, and it was wired like ours. The guy still rewired it. Now, not only doesn't it work, it needs a fan module!! We will never use them again! Update. I didn't post this review right away when the work was done (a few months ago). I had started it, but was waiting to see if he'd get a refund...then I forgot to post it. My husband complained, and they refunded what my FIL paid them to "fix it," so that is one good thing they did. We have a guy that we use who is superb at what he does. We called him out, and he came out the same day and fixed it right. It cost quite a bit more, but it was done right. read more

We've been customers for about 12 years. On the night of the 29th I returned home after a trip- the furnace wasn't working, everything smelled of burnt insulation and the house was 50F, falling fast. I called the AllClimate 24/7 number, after a long wait I was told I'll be called back within 30 minutes- that didn't happen. I didn't hear from them until the next morning. I spent the night in a hotel. The day after I called again, after a long wait I was told that they absolutely cannot send anyone until one full week later. Interestingly, I now see one review 12/31 here claiming "New year's eve heating goes out. Nathan responded quickly and was on-site within 20 minutes and fixed the problem" which doesn't really fit the narrative I was given. I called other providers, one of them showed up within one hour and fixed the problem (blown motor, a pretty odd problem considering we had maintenance from AllClimate every year, on hardware they installed themselves). When I gave AllClimate a courtesy call to cancel the appointment, I expressed my disappointment in courteous terms; the rep was quite rude and basically hung up on me. We still have prepaid maintenance credit, but we are so disappointed that we are thinking of discontinuing our relationship with AllClimate without taking advantage of it. read more

Turns out when I got my HVAC system serviced in September (by another HVAC company) that All Climate had failed to connect the wiring for my $1000 humidifier, when All Climate installed it in 2016. I am not surprised, given their seeming infinite capacity for not doing much of anything correctly. Maybe those reviewers who wrote positive reviews have not had a complete HVAC system installed in new or full remodel situation, like I did. Maybe Russ the owner has cleaned up his company's act since 2016 when I unfortunately had to deal with All Climate. I doubt that Russ was aware of half of the screw-ups that his employees did during my installation, and continuing well after installation, to correct all the mistakes they made. I am still dealing with an issue (a high moaning sound regularly through the day and night) that I have no idea what causes it. If Russ had been willing to talk with me (or my contractor) about all the things that had gone wrong, and even apologized (!!!), and offered to make it up to me, I would not have written this review. But he did not. read more

*Edit It took more phone calls and confusion, but we did eventually receive a credit for our trouble. Increased rating by 1 star. * I was really hoping I wouldn't have to write this review, but after weeks of waiting, we still have heard nothing from Todd, the general manager. The TL;DR version is this- These folks have some decent mechanics that are pretty nice guys, but their scheduling is awful, some of the people at their call center are disrespectful, and their management is super shady. I absolutely would not recommend working with them and I think their techs should find another company that doesn't put them is such awful positions. Here's the saga: These folks were really hard to get a hold of (red flag #1) but once I spoke with Jason and got the info I was convinced they were the most professional and trustworthy choice. I wasn't happy the gas line install would take 3 trips (initial install, inspection, final install) if that's how to works, what choice did I have? 1st visit- Husband works from home (which isn't exactly convenient) everything seemingly fine. 2nd visit- I work from home (which is even moredifficult to arrange for me.) I check the meter while I'm waiting on the inspector and the gauge has zeroed out. There's a leak somewhere. I call and am assured someone will cancel the inspection for me and get someone out that afternoon. No one came. 3rd Visit- After 3+ more calls and a bunch of time on hold and getting passed around, we make another appointment. My husband works from home this time. Guy checks the installation- He says everything is fine, it's just that the gauge wasn't screwed on tight enough. 3.5th visit- They scheduled the inspector w/out telling us when. OF COURSE we miss the inspection because we're AT WORK. I'm pretty frustrated at this point but the lady on the phone (cathy?) was really nice and accommodating and I'm sure it wasn't her fault. We get the inspection rescheduled. 4th Visit- I'm at home again. Inspector arrives. Checks the install. Apparently they *didn't even finish* tying into the main line. How can he inspect something that isn't done? (Keep in mind their guys already double-checked everything when they came back for the leak and said it was fine.) The inspector also says that this company likes to cut corners and that they have to keep an extra close eye on them. (which is pretty much BS because they were specifically suggested by PSE) 5th Visit- After calling and calling, I finally get the manager. When I speak with Todd he says that he doesn't want to make any arrangements for the inconvenience because he 'usually waits til everything is all wrapped up." ... Wait, this is normal? Maybe there's something wrong if this is a normal thing for you and you've got a specific system for deal with unsatisfied customers. I let them know we can't keep staying home from work like this! This was the 5th visit and we still need the repair, another inspection and the final install! They assure me they'll get someone out there asap. They do eventually send someone out to do the work. The techs are crazy nice and seem really competent, even fussing with my broken fireplace. They get the repair work done. 6th Visit- Inspection again, this time My husband is home. It passes, thank goodness. I'm not at home, so I don't think to call and verify that someone really, really will be coming out in the afternoon to do the final install like they said someone would. I get home after 7, only to be informed by my husband that no on came. I call and call, getting the very nice but ultimately unhelpful on-call technician. I let him know that I understand there's nothing he can do, which is why he needs to escalate the matter and get me his manager. Yes I know it's 7pm on a Friday night. Finally speaking with Todd, he says someone will be out the next day and he'll check back in with me to make sure everything went alright. 7th, and final, visit. Saturday, so we're home. Two different techs come out. The berate the work that has been previously done, tell us that the inspector must have be new because they 'never go under the house and actually check", and blame absolutely everybody but themselves despite the fact that one of the two is the one that made the original mistake with the loose gauge. Install finally complete, Stove turns on. They did give us some great advice to make sure we run the ovens a while before actually cooking with them. We did. It got stinky so I'm really grateful for that bit. It has now been about 3 weeks and I have heard nothing. Not a peep. Not a text, not a followup call, not an email. Absolutely nothing from management. The install was $500 more than we thought it was going to be and we stayed home from work an additional 4 times and not one apology, call, or offer of recompense. I cannot recommend this company. I'll be happy to update this if/when I hear from them. read more

We got maintenance check two weeks ago after that heat pump doesn't work properly so contacted them several times never responded so have to hire another technician said compressor is all messed up so have to pay for new one, really passed up never contact them again! read more

I don't know how anyone finds something negative to say about them. I had a heat pump installed yesterday. Three nice young men who obviously enjoy working together made a great team. There were so many details to accomplish and they did it all perfectly. The had to remove the top window molding to fit the unit in the wall but put back pieces of the molding to fit and it looks like its always been that way. They even drilled new holes to lower my drapes! Today the electrical inspector came and he said they did an excellent job. I would recommend this company to anyone needing heating or cooling installations. read more