1. All American Trucks

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Oakland, CA

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All American Trucks

3.3 (3 reviews)
Open • 10:00 am - 4:30 pm

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Hengehold Trucks

Hengehold Trucks

(61 reviews)

It has been sometime since I updated my review of this fantastic company…read more Hengehold is basically a place to rent or buy commercial vehicles and pickups. In my case, I needed a pickup truck to haul pressure treated wood from an old deck to the landfill for disposal. They are excellent customer service, the trucks are in good working order, and the prices are good. This has remained consistent in all the years I have used them

We've rented from Hengehold twice for Burning Man, 2024 (15' box truck) and 2025 (24' box truck)…read more We've had bad experiences with other rental companies in the past (U-Haul, Enterprise, you name it) so we wanted to go with a local company that seemed to invest a lot in a great customer experience. The first time had no issues. The second time, the truck failed on us Friday night [more details are below], and we had to get a last-minute rental from Enterprise, while also locating a parking lot where we could leave the faulty truck. Hengehold was not reachable because they are not open on the weekends. Then, we had to spend time/energy unloading and reloading a new truck, and a friend had to stick around on Monday to eventually get that truck towed. Hengehold refunded us the full amount. Knowing the Burning Man general schedule (which is the same every year), and as a business that must draw in a ton of revenue from the event, I'm surprised that they are not open on that Saturday/Sunday to help with these issues and provide replacements. I'm leaving 2 stars here (instead of 1) because their customer service (when they're open) has been easy to talk to and work with (including the refund part), and because we still had a positive experience the first time. We will still consider renting with them in the future. ================== More details on the second time --- We drove the truck from Palo Alto to San Francisco on Friday, and spent the day loading in our supplies. We drove the truck out that night from SF headed towards Reno, and within 1 mile it started malfunctioning. The dash said there was an SCR malfunction (see picture) & the truck started beeping. We called a technician (not affiliated with Hengehold, since it was out of hours) who spent an hour with us running tests and said there was a clogged DEF catalytic converter. He hypothesized that possibly 1) just over time they wear down or 2) bad DEF in there that caused it to happen faster than normal timeline. He said there would be large overhaul of the system needed and that it was not fixable over night. "It's absolutely not getting to Reno". When we started driving again it wouldn't go more than 2 mph.

Papé Kenworth - BEST fabricator technician  EVER! Hard worker takes pride in his work!

Papé Kenworth

(9 reviews)

As we all know California is adopting Stricter Diesel emission laws. So the company I work is…read moreretiring all of there old Diesel Trucks . I have had my previous Work Whip a Freight liner since it was new and it has served me well. My Freight liner was retired at the end of 2011. The Company I work for is replacing the old fleet of Freight liners with 3 different brands Freight liner, Volvo and Kenworth. The reason that the company didn't go all Freight liner is that they couldn't meet the deadline set . Of all 3 brands ordered 10 are Kenworth T660 . The Kenworth are the most expensive of the 3 ordered $10,000 more than the other 2. I was lucky to be assigned a Glacier White 2012 T660 Kenworth as my new Work Whip. Its like driving the Lexus of the Truck world. The T660 Features a Set Back Front Axle for an Excellent and Tighter turning radius, Huckbolted Cab for a super strong Cab , HID Headlights, 3 Hole Gusseted Cross members for added Frame Strength, Piano Hinged Cab doors. Aerodynamic Steel Fairings , AM/FM/CD/MP3 Stereo, 40 Channel CB, Anti Collision Sonar, Air Ride Seats,Electric 5th Wheel Lock and a Digital Dash. I received my new Work Whip with 99 Miles on it . It just turned 3000 Miles and I am quite happy with my new Whip.

If you rent a truck from them you better make sure it has nothing wrong with it. We rented a truck…read morefrom them that has a little over 200K miles on it. The truck had some sensors for the engine come on and they sent us a bill for over 5 thousand dollars claiming it was our fault because there was water in the diesel fuel. They never actually provided any proof of that claim when requested. After we turned the truck in they charged us 4 thousand dollars for some cosmetic damage that occured over the life of the truck. I would definitely use anyone else besides Pape Kenworth because they will look for ways to get money out of you when it isn't justified. One of the worst if not the worst experience I've ever gone through.

Direct Buy Motor

Direct Buy Motor

(63 reviews)

Burbank

I had a really pleasant experience with Direct Buy Motors. The entire process was smooth,…read morestraightforward, and professional from start to finish. They were honest, helpful, and easy to work with, without any of the usual pressure you sometimes experience at car dealerships. I'm very happy with the vehicle I purchased and with the way the whole transaction was handled. I would definitely recommend Direct Buy Motors to anyone looking for a used vehicle and a dealership they can feel comfortable doing business with. Thank you for the great experience! I had a really pleasant experience with Direct Buy Motors. The entire process was smooth, straightforward, and professional from start to finish. They were honest, helpful, and easy to work with, without any of the usual pressure you sometimes experience at car dealerships. I'm very happy with the vehicle I purchased and with the way the whole transaction was handled. I would definitely recommend Direct Buy Motors to anyone looking for a used vehicle and a dealership they can feel comfortable doing business with. Thank you for the great experience!

5 Stars I had an…read moreoutstanding experience at Direct Buy Motors. From the moment I walked in, the entire team was friendly, professional, and genuinely focused on helping me find the right vehicle. A special thank you goes to Mo for providing exceptional customer service throughout the entire process. Mo took the time to understand my needs, budget, and preferences, and then presented several great options without ever making me feel pressured. His knowledge, honesty, and patience made the car-buying experience smooth and stress-free. What stood out the most was Mo's dedication to making sure I was completely comfortable with my decision. He carefully explained the features of each vehicle, answered all my questions, and helped me compare different options so I could make the best choice. His professionalism and attention to detail were truly impressive. The entire team at Direct Buy Motors made the paperwork process quick and easy, and they were transparent every step of the way. It's rare to find a dealership that combines great prices, excellent inventory, and outstanding customer service all in one place. If you're looking for a reliable vehicle and a dealership that genuinely cares about its customers, I highly recommend Direct Buy Motors. Be sure to ask for Mo--he will go above and beyond to help you find the perfect vehicle. Thank you, Mo and the entire Direct Buy Motors team, for making this one of the best car-buying experiences I've ever had. I will definitely recommend you to my family and friends and will gladly return for future purchases!

All American Trucks - truckdealers - Updated November 2026

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