I had an excellent experience with American Vision Windows, thanks to Carlos V., Alfonso, and…read moreSwares! They arrived right on time, were extremely professional, courteous, and respectful of my home. They completed the work faster than I expected, while still paying close attention to every detail. They carefully covered my furniture and placed rugs on the floors to keep everything clean and protected throughout the installation. The quality of their work was exceptional, and I couldn't be happier with my new windows. They look amazing! I truly appreciate the care, professionalism, and efficiency that Carlos, Alfonso, and Swares showed from start to finish. Thank you to this fantastic team for doing such an amazing job. I highly recommend them!

This was a stellar experience from beginning to end!…read more We spoke with Amanda Rodriguez over two different visits and she could not have been friendlier or more knowledgeable. We had tons of questions and decisions about what best matched the original look of the windows from our 1939 house. We finally decided on what windows we wanted replaced and put down a deposit. A second team member came out weeks later to confirm the measurements. And some weeks after that, the installation team of Juan and Erik came out to do the install. (They even started by doing the measurements a third time to make sure everything was correct! And it was.) They had told us that the job might take the whole day, but they carefully removed the old ones, installed the new ones and cleaned up afterward in only about six hours. It was a flawless experience. Everyone we dealt with was extremely kind, warm and knowledgable. And the new windows look stunning - while still matching the look of the almost 90-year old home. We cannot recommend them highly enough!

Preferred Glass gave us excellent service. Every single person we met was a joy to work with, was…read morehighly professional, and was able to meet and dispose of the technical challenges that arose. Our project was a replacement of 12 large, dual-paned glass panels in a 30 year-old, out of square metal floor to ceiling conservatory-style window frame, with a sloped glass roof. The window faces east and experiences excessive solar heat gain in the morning. On our visit to Preferred's Simi showroom, Rachel showed us samples of a couple of modern glass technology products. After testing them on the job site, we chose Solarban 70 glass. The manufacturer claims it reduces solar heat gain by about 75%, while offering good visible light transmission. Each glass panel was potentially of a slightly different size, so Preferred went the extra mile to "measure twice, and cut once." Chris did the initial measurements when he came out to do the estimate, and Bruce, one of the installers, later double checked the measurements before finalizing our order. The custom glass panels were ordered and manufactured locally in a matter of a few weeks. On the day of installation, Rachel sent 2 teams, Bruce, Alex, Eric and Tyler, to install the glass panels. They did a fantastic job, and the owner, Allen, even honored us with a visit to check things out. This was not an inexpensive undertaking, but we believe that it was worth every penny. We are extremely pleased with the results and highly recommend Preferred Glass and Windows.

My experience with Preferred Glass has been nothing but excellent. Chris came out and did my…read moreestimate and clearly explained the entire process to me. Rachel was wonderful, she helped me out so much and was so patient and understanding about my speed bump my HOA caused me. The Technicians who installed all my windows and slider were professional, courteous and cleaned up after themselves. I love my new windows. I didn't just upgrade my windows but my living experience. I would highly recommend this company!

This review is just for Francisco, Allen and their team of installers. We had 26 windows and a…read moresliding glass door replaced and they were the best people I've ever met. They were here for 3 days. They communicated everything, were always on time and left everything just as they had found it or better. They were so knowledgeable and professional and everything looks so great. It looks like a new house. I just can't say enough about these guys.

When we hired The Window Factory in October 2024 to install a custom French door with sidelites, we…read moreexpected a premium product backed by professional workmanship and warranty support. Instead, we experienced nearly a year of delays, shifting explanations, broken promises, and unresolved warranty issues. The installation was originally promised for January 2025. It didn't occur until June 3, 2025--nearly five months late. Unfortunately, the door arrived with multiple defects that we documented immediately, including a dented frame, paint defects, improperly finished grids, damaged weatherstripping, and screen frames whose paint began peeling during normal wiping and cleaning. To be fair, the subcontractors who performed the structural opening modification were professional and did quality work. Our concerns have never been with them. Our concerns have always been with the condition of the product itself and how The Window Factory handled the problems afterward. We reported every issue on the day of installation. We were assured a technician would be out within a week. That never happened. Consultant James later confirmed the repair items had been approved under warranty. We believed the company would stand behind its product. Instead, weeks became months. Timelines repeatedly changed. We were told repairs were delayed because the company was "waiting on parts." Eventually, after months of waiting, technicians finally returned in November 2025. Despite all of the prior explanations about waiting for parts, no major replacement parts were installed. The visit consisted primarily of cleaning drain/weep holes, replacing some weatherstripping, adjusting one interior lock, and using the same bottle of touch-up paint that had already been left at our home months earlier. The dent remains. The paint and finish defects remain. The screen frames continue peeling during normal cleaning. During that visit, one technician acknowledged the ongoing screen issue and said the office would follow up regarding replacement screens with the factory-applied baked finish we had originally been told they would have. No one ever contacted us. The previously discussed refund was never honored. Our follow-up emails went unanswered. More than six months have now passed since that November visit without any meaningful follow-up. What has disappointed us most is not simply that a product had defects. Manufacturing problems can happen. What matters is how a company responds when they do. Throughout this process we tried repeatedly to resolve the matter privately. We accepted compromises. We continued giving additional opportunities to correct the issues. We remained patient through months of delays. Unfortunately, the communication became increasingly inconsistent, commitments were not fulfilled, and the matter was ultimately left unresolved. We paid more than $10,000 for what was represented as a premium custom installation with warranty support. Instead, we were left with a damaged product, unfinished repairs, unresolved warranty issues, and a company that ultimately stopped following through. Our hope is that sharing our experience helps future homeowners make a fully informed decision before signing a contract.

James quoted and then replaced an old delaminating entry door on our condo. The original door had…read morea gap between it and the security door which would let in bugs and debris. By the time James was done, we had a beautiful, new, professionally installed door finished off with new trim around it. In addition, James found and added enhancements to the security door to fill in the gap between the new entry door and the security door.

We needed to replace our kitchen window and two sliding patio doors that has been leaking water…read morefrom the outside during heavy rain over the years. I contacted Jaime and requested a quote and he immediately came over to take a look and give us quote. Not only did he have the most competitive quote, he was also the easiest to communicate with over other window installers I contacted. He was courteous, professional, and was willing to accommodate our preferred dates for installation. He was able to complete the job in a day and half by himself which was super impressive. I would contact him again in a heartbeat to replace the rest of our windows and would highly recommend him to anyone! Keep doing a great job, Jaime!

Paul came in on short notice and was very friendly. He gave me an affordable price and I will for…read moresure call him to fix any future door!

I recommend them for the reason they have everything organized and my door for my office was so…read moremessed up and they remodeled my whole office upgraded my door they went above and beyond . I had the best experience with them they are nice, polite, and very professional . I was highly satisfied with the outcome .if you are looking for a remodel new door or windows you can't miss out on them.

Very happy with the service. We had some wooden sliding doors that were very difficult to open…read more Called and Michael came out the next day. Took a look, explained what was wrong, and I agreed to the work. The price wasn't cheap, but he was very skilled and had a great attitude. I thought the doors weren't good and I might have to replace, but he let us know that they just needed some adjustment and new rollers. Now they are working as good as new. Only took a few hours. One year warranty. And to show what a stand up company they are, a few hours after he left, they called and said they overcharged me and refunded me the difference by Zelle. I mean, they totally could have not done that and I would have been happy - but it says a lot about the company. So, highly recommend.

Incredible customer service. My doors were adjusted in no time. Tom was terrific. I highly…read morerecommend this vendor above all.

I don't usually leave reviews, but Asaf from Precise Windows truly deserves recognition. From the…read morevery first call, his honesty, patience, and professionalism stood out. He didn't just treat me like a customer--he treated me like family. Every detail was handled with care, every promise was kept, and the end result was even better than I imagined. In a world where it's hard to find people who genuinely care, Asaf proved there are still good, honest professionals out there. He brought peace of mind to what could have been a stressful project, and I'll never forget that. Thank you, Asaf, for going above and beyond. You didn't just install windows--you built trust

I ordered Milgard windows for my ADU, Assaf was super helpful and patient. Answered all my…read morequestions and personally came to check after installation to ensure everything is perfect. Great experience and amazing customer service. Highly recommended!

Good pricing. Everything was done as promised. We love the double iron doors we purchased from…read morethem. Install was on time and professional.

There's some issue with locking the door, jimmy send installer back today, after identifying the…read moreissues and problem solved Thank you

Completely recommend PremierPro Services. Chris was very communicative, willing to tailor…read moreestimates to my needs, is highly knowledgeable and is willing to go above and beyond (which he did even when he came to give me a quote). He's the consummate professional and demonstrated commitment, exceptional reliability and is trustworthy.

Robert was so helpful. Have a steel custom door with welded hinges. The doors were sticking with no…read moreobvious way to adjust. Robert offered a quick and reasonable solution. Such a relief.

Quick response. Professional and courteous. Service is great. Price is reasonable. Will use again…read morein the future.

Updated photo of the finished door right before the house sold. Very difficult to find this level…read moreof quality work nowadays.