I had an excellent experience with American Vision Windows, thanks to Carlos V., Alfonso, and…read moreSwares! They arrived right on time, were extremely professional, courteous, and respectful of my home. They completed the work faster than I expected, while still paying close attention to every detail. They carefully covered my furniture and placed rugs on the floors to keep everything clean and protected throughout the installation. The quality of their work was exceptional, and I couldn't be happier with my new windows. They look amazing! I truly appreciate the care, professionalism, and efficiency that Carlos, Alfonso, and Swares showed from start to finish. Thank you to this fantastic team for doing such an amazing job. I highly recommend them!

This was a stellar experience from beginning to end!…read more We spoke with Amanda Rodriguez over two different visits and she could not have been friendlier or more knowledgeable. We had tons of questions and decisions about what best matched the original look of the windows from our 1939 house. We finally decided on what windows we wanted replaced and put down a deposit. A second team member came out weeks later to confirm the measurements. And some weeks after that, the installation team of Juan and Erik came out to do the install. (They even started by doing the measurements a third time to make sure everything was correct! And it was.) They had told us that the job might take the whole day, but they carefully removed the old ones, installed the new ones and cleaned up afterward in only about six hours. It was a flawless experience. Everyone we dealt with was extremely kind, warm and knowledgable. And the new windows look stunning - while still matching the look of the almost 90-year old home. We cannot recommend them highly enough!

This review is just for Francisco, Allen and their team of installers. We had 26 windows and a…read moresliding glass door replaced and they were the best people I've ever met. They were here for 3 days. They communicated everything, were always on time and left everything just as they had found it or better. They were so knowledgeable and professional and everything looks so great. It looks like a new house. I just can't say enough about these guys.

When we hired The Window Factory in October 2024 to install a custom French door with sidelites, we…read moreexpected a premium product backed by professional workmanship and warranty support. Instead, we experienced nearly a year of delays, shifting explanations, broken promises, and unresolved warranty issues. The installation was originally promised for January 2025. It didn't occur until June 3, 2025--nearly five months late. Unfortunately, the door arrived with multiple defects that we documented immediately, including a dented frame, paint defects, improperly finished grids, damaged weatherstripping, and screen frames whose paint began peeling during normal wiping and cleaning. To be fair, the subcontractors who performed the structural opening modification were professional and did quality work. Our concerns have never been with them. Our concerns have always been with the condition of the product itself and how The Window Factory handled the problems afterward. We reported every issue on the day of installation. We were assured a technician would be out within a week. That never happened. Consultant James later confirmed the repair items had been approved under warranty. We believed the company would stand behind its product. Instead, weeks became months. Timelines repeatedly changed. We were told repairs were delayed because the company was "waiting on parts." Eventually, after months of waiting, technicians finally returned in November 2025. Despite all of the prior explanations about waiting for parts, no major replacement parts were installed. The visit consisted primarily of cleaning drain/weep holes, replacing some weatherstripping, adjusting one interior lock, and using the same bottle of touch-up paint that had already been left at our home months earlier. The dent remains. The paint and finish defects remain. The screen frames continue peeling during normal cleaning. During that visit, one technician acknowledged the ongoing screen issue and said the office would follow up regarding replacement screens with the factory-applied baked finish we had originally been told they would have. No one ever contacted us. The previously discussed refund was never honored. Our follow-up emails went unanswered. More than six months have now passed since that November visit without any meaningful follow-up. What has disappointed us most is not simply that a product had defects. Manufacturing problems can happen. What matters is how a company responds when they do. Throughout this process we tried repeatedly to resolve the matter privately. We accepted compromises. We continued giving additional opportunities to correct the issues. We remained patient through months of delays. Unfortunately, the communication became increasingly inconsistent, commitments were not fulfilled, and the matter was ultimately left unresolved. We paid more than $10,000 for what was represented as a premium custom installation with warranty support. Instead, we were left with a damaged product, unfinished repairs, unresolved warranty issues, and a company that ultimately stopped following through. Our hope is that sharing our experience helps future homeowners make a fully informed decision before signing a contract.

I had two windows that needed to be repaired. I contacted Jim the owner and he responded fast . He…read moreexplained his prices up front . He went to the house and gave me an honest opinion and price of the job. One window could be repaired in a day the other was tempered and had to be made and installed at a later date. I meet Danny the window technician on the day I scheduled and at the time I scheduled, Thank you! Danny is a professional in his field. He did a fantastic job installing both widows. A true master at his trade. Thank you a hard trait to find these days. I would recommend and will be using them for my future needs.

We had some of our old track home window glass replaced, sliding glass door rail repaired and also…read morean old broken framed glass shower door that needed repair and hoping to convert to a frameless shower door. During inspection, Jim was very attentive and helpful to describe the process beforehand, he meticulously described every steps needed to achieve the jobs. He promised the timeframe and Indeed everything was completed within the time frame as promised, I was especially impressed with the workmanship of the shower door conversion. Also they went over and beyond by overcame some issues with my broken sliding door. Kurt and Daniel both did a fabulous job, they are a great team and also great people! I will call Nu-Star glass again because they do amazing work and they are true professionals! Thank you Jim!

We are happy repeat customers, based on experience and price…read more In our most recent work, we had a dining room window that would leak whenever rain came from the southeast (not a frequent occurrence). We asked for a quote from My WIndow Solutions, got one that was quite good. We had explained the rationale for getting a replacement window (the leak). Parry sent over his crew right away to caulk around the existing one so we wouldn't get any incursion while waiting for the new one to arrive and get installed. Nice! For this job, I had also asked to have a custom window casing and deep windowsill built. We agreed that I'd buy the materials (a particular trim profile and hardwood species), prime them, and they'd do the cutting and installation. This collaboration worked perfectly.

update Oct 9th The sad thing about My Windows Solutions is…read morethat I really like the people. They are animal rescuers and are so courteous. But when something goes wrong with the windows or blinds, it's the screen guys or contractors in my family that have to tell me that their work is shotty. It hasn't been a year and I have had so many problems and they make it like I am a complainer. My window that previously had large bow that the screen guy had to point out has another problem that bows the other way and won't close properly. Lonnie came out that night, which is priceless and sweet. But he said the window may need to be done again, which makes it so the custom screens need to be redone, which cost me a lot. I'm a disabled senior on fixed income and paid a lot for the windows and blinds. The screen people that are far more experienced and well reviewed said they never saw so many mistakes on brand new windows. It hasn't been a year. I got new windows so I didn't have to worry about them and it's worse now than the old windows. They better stand behind this and help with the screens, because this is unacceptable. Carlos and Joshua came by to replace defective blinds. And they checked other. They really stand behind their products and service. Lonnie the manager is the best to work with and will always address concerns. I continually applause My Windows Solutions and promote them to my neighbors and friends.

These guys are the best. We have been ordering our materials from Elite for many years and they…read morealways go above and beyond. Highly recommend using Elite.

I had a front window and a sliding glass door replaced and everything went great, from first…read moremeeting with Rob to the final installation. And they look great!

I am absolutely blown away by this company. I own my own business so I know how important customer…read moreservice is. They were absolutely phenomenal from start to finish. They installed all of our windows and doors, took their time to make sure that they were level, and mounted correctly. They even came back at the end to meet with us and confirm that the job was completed to our satisfaction. Absolutely 100% satisfied. I would recommend this company to anyone who need a company they trust to do the job correctly the first time. A++ guys....way to go. You made the experience very pleasant.

They were very prompt and their work was very clean, neat and professional. I would highly…read morerecommend them again.

Needed a Milgard window replaced in our kitchen due to condensation between the dual panes…read more Frontier Windows was recommended by another glass vendor & I'm so glad we went with them instead of looking through that foggy window for another minute. It was super easy to schedule them. They came out to measure & then came out several days later once the replacement glass was ready to do the install. Left no mess behind & final charge was the same price as they originally quoted. Can't argue with that!

Frontier windows was the most legit window company to ever work with. Professional, honest,…read moretrustworthy, and super skilled at what they do. The team is excellent and makes sure that you are satisfied with the product, the service and the friendship! I would highly recommend everyone work with Frontier for any window or sliding glass door related needs! Look nowhere else! Thank you John

Palmdale Glass - they're a great team! We highly recommend using them if you're in the AV…read more We renovated three bathrooms during the last 2 years and had Palmdale Glass install 3/8" glass walls/door with flat polish edges in each bathroom. Before awarding the job, we call two other glass companies in Lancaster and their quotes were not competitive to Palmdale Glass. We are very happy that we went with Palmdale Glass.

AVOID. Put a deposit down beginning of December, received no updates unless I reached out. Company…read morestopped responding, and I found out they closed with no notice or refund. Had to go through my bank to get my deposit back. Awful company.

2026-04-23: I have used this company twice now. Both times have been fantastic. This time they…read morewent out of their way and accommodated us to make our project come out great. I couldn't be happier. I guess my review will include pictures from both projects.

American Deluxe Windows and Doors was a wonderful company to work with. Tony, our salesperson,…read moregave me helpful recommendations including getting my windows up to code and suggestions of what types of windows would be appropriate while other companies did not. The windows were manufactured within the promised time. On installation day, the team was able to complete 15 windows and a sliding glass door in less than a day. The installation team was very profession and worked quickly. When one window was not manufactured properly, they took note of it, and came back to replace it. They made sure that ALL work was done correctly. My windows turned out great! I highly recommend this company.

I needed to replace a bedroom window to sell my house. I received an estimate right away, price…read morewas great, and the installation was fast. I would use Community Glass again to replace windows. I highly recommend this company.

Community glass was very easy to schedule and work with-they got me in when I needed and the…read moretechnicians were almost exactly on time. It was a pretty quick and clean process . There was also had to call back a question and the the customer service was great