After calling dozens of pediatricians and pediatric ENT doctors all over the valley to have my son evaluated and treated for his tongue and lip tie I was becoming increasingly frustrated. None of them could even get me in for a consultation within two weeks, and the next available slot for an actual revision was more than a month out! My son could not nurse properly, and because of that my supply was dwindling. He would attempt to nurse for a few minutes at at time, gulping air and letting at least half the milk run out of his mouth, he would then either get frustrated and cry or fall asleep from exhaustion. He would wake up crying from hunger and repeat the cycle every 30 minutes to an hour. I was in an exhausted haze and panic, thinking I would surely end up having to switch to formula because there was no way I was going to let my baby starve for a month waiting for someone to look at him! Then, in a golden ray of light my midwife recommended Dr. Cotton and All About Smiles. I called, they answered on the first ring (Seems insignificant, but when other offices let the phone ring for 5 minutes it is super appreciated) and to my utter delight they could get him in for a consultation with the option of a same-day revision within the week!! I could have cried from gratitude! I quickly snatched up the appointment and began counting the days until I could get him there. When the day finally came and I arrived at the office, the front desk staff was amazingly friendly and courteous. They offered me a bottle of water and made sure I was comfortable in their spotless lobby. I was called into the back right on time and waited for Dr. Cotton to come in and check out my little guy. Now, you have to understand that no baby will enjoy being checked for ties. You probably don't enjoy going to the dentist either, and you understand what is happening! However, Dr. Cotton is very quick and gentle, getting the information she needs as fast and as comfortably as possible. We discussed the procedure in detail and she made sure I knew exactly what I was getting myself into with the post-op care. She then offered to let me come back in a few days if I needed to think about it. I did not need to think about it, I needed a baby that could eat! So they took him to a back room and took me to the waiting room to sign a consent form, nervously fidget, and try not to think about what they were doing to my baby. In less than 10 minutes they came out and got me! They took me to the procedure room where an assistant was cuddling him, swaddled up and calmly sucking on a pacifier. Dr. Cotton showed me what she did and explained thoroughly how to care for the wounds so they would heal properly. They then let me go to their quiet and dim nursing room to see if he would eat before making the drive back across the valley. In both post-op checkups Dr. Cotton and the staff maintained their wonderful demeanors and level of care. I never once felt like I didn't know what was going on or that they didn't know what they were doing. I even called Dr. Cotton 6 weeks after the procedure because I had a question about his healing and she remembered exactly who I was and took 15 minutes out of her day to reassure me that everything was likely okay, but invite me in to have her look at the healing it if I really felt like he needed it. Dr. Cotton and the staff at All About Smiles truly go above and beyond to make sure you are comfortable and confident in your decision to have the procedure done. They saved me and my son's breastfeeding relationship and I couldn't be more grateful!! If you suspect your child has ties, go get them checked out by Dr. Cotton! You won't regret it! read more

First let me say that the office staff and dental assistant at this facility were great! Dr. Cotton however was not. My son is 11 and has had MANY dental visits, fillings, even caps at another dentist. He is not nervous about dentistry at all. Unfortunately that dentist retired and we had to switch. This was our first visit with Dr. Cotton. After the exam she advised that he needed some fillings and they had time now if we wanted. I said ok. Well...next comes the hard sell --- GET NITROUS (laughing gas). We've chosen gas before, about 50% of the time, depending on the complexity of the visit. His other dentist was great either way. NEVER PUSHY. In this case he needed small fillings so I discussed it with my son and we opted not to have the gas. He'll still be numb from the Novocaine, just not in la la land. He was cool with that decision and ready to move on with the fillings. Like I said, he's not nervous about dentistry and has had many experiences (all positive whether we have gas or not). Dr. Cotton was rude from that point on and proceeded to chastise me through the entire procedure. At the first moment my son voiced any discomfort (ie a pinch) Dr. Cotton started in with, "See, this is why we encourage the gas..." I said he'll be fine and I stood up and patted his shoulder. He looked chill and relaxed. They got through the first filling quickly with no problems and moved onto the next. The 2nd was a little more difficult and he voiced more discomfort. Instead of Dr. Cotton being encouraging, CALMING and sympathetic; she was abrasive, rude and continued with her comments about our decision not to use the gas. She kept saying, if you had used the gas he'd be much calmer. Her negative attitude only increased his anxiety. Kids sense these things. She was making it worse for no reason. A few comforting words and a pat on the shoulder would have been nice. Instead she couldn't keep her big mouth shut about the stupid gas. We got through both fillings and he was fine again within minutes; mentally a little worse for the wear thanks to her negativity. If a pediatric dentist cannot do a couple small fillings without gassing her patients, then maybe pediatrics is NOT for her! She was rude, unprofessional and not good with kids (unless they are gassed apparently). Again, her male assistant was great...very calming, humorous and nice. My son liked him a lot. Now that is someone who has skills with kids! Its too bad he works for a mean old crank. P.S. My son said Dr. Cotton '...had bad breath and kept sticking her big boobs in my face.' (LOL straight from the mouth of babes) read more

This place is horrible. The doctor has no patience for little kids, and I will not be going back ever. She shouldnt be a child dentist to any kid under 5 years old. read more

I find this dentist to be AMAZING! I love the denitist, the office staff and the facility. The Dr speaks with my daughter on a level she can understand and is also very great at explaining things to me. I love how patient she is with my questions. The office is immaculate and very welcoming and kid friendly. My daughter LOVES going to the dentist. I will tell anyone to take thert children here!!! They are fabulous. I also have a shy timid child so I am so thankful we found them! Great dentist even if you do not live in the Gilbert area...worth the drive! read more

LOVE this office! Everyone is terrific! They all give one on one attention to their patients and parents. I have noticed a lot of positive changes since Laura was hired. The business office seems calmer/happier. She always has a smile on her face and is so nice to everyone. You can tell she loves what she does! read more

My children have been going here for years. Normally my husband takes them. Today I took them and was appaled! When my 6 year old was in the back room Dr Cotton literally yelled at him to keep his mouth shut! I kind of let it go but kept my ears open and my eyes open. I watched as they took him in the back to do sealents. They did not sedate him like she said they would and when he was crying she yelled at him again to keep his mouth shut. She then literally used her hands to force his mouth close but then when she saw me she changed her entire demeanor and started telling him what a good job he was doing and trying to calm him down. I immediately let the front office and the branch manager know i would never be coming back again and I actually got in touch with a lawyer who agrees i have a suit I can file against her for physically harming my 6 year old! The dr is completely different when she thinks you're watching! read more

We were referred to Dr Cotton by my lactation consultant to help with my infant daughters tongue and lip tie. Initially we had her pediatricians office do the tongue tie and it was miserable. They cut it with scissors and didnt give us enough information on follow up care so it re-attached. We had Dr Cotton start with the lip tie and a few weeks later she took care of the tongue tie again. Both occasions she took such good care of our daughter and was very clear on proper follow up to prevent re-attachment. She also takes time to answer all of your questions and ensure you are doing the stretches correctly. Her office often runs behind but they do let you know ahead of time they are a specialty office and will take their time with each patient so I didnt mind. In addition, her dental staff is so nice and friendly. I recommend them for anyone looking for a pediatric dentist or someone to take care of mouth ties. read more

I took my 6 year old in for his 6 month check up. Dr. Cotton & her staff were awesome as always. They are very nice & take their time. Dr. Cotton tell you as it is. She doesn't sugar coat anything. I like that in doctors. She is a very sweet lady & her staff is AWESOME!! We have no complaints here. =) read more

THE BEST pediatric dentist ever!! My kids have gone to Dr. Cotton for over four years and she's amazing. My four year old is the only kid I've ever known who WANTS to go to the dentist. She had two appointments in one week for fillings which required a shot both times but she never even knew she got one! Dr. Cotton is that good! She talks to them the whole time and explains what she's going to do so they're never scared or nervous. The one on one care is great and I never feel rushed when talking to Dr. Cotton. The office staff here is also great. Very organized and they do what they say they're going to do. read more

I still stand be my review and love our experiences with All About Smiles. We have consistently had excellent service and I would recommend others to see Dr. Cotton. read more

My son (5 months old) had to have his tongue tie correct for the second time and have a lip tie corrected. Dr cotton came highly recommended. She was amazing. She called and checked on my son every couple hours the day after the procedure and even called from her home at 9pm because she wanted to check in. She gave me her personal cell phone to call in case I had any questions. Her staff is super friendly and welcoming. I love that she has a small practice but has all the newest equipment. They know you by name and aren't just money or a number. I have since made appointments for all of my kids :) read more

In 2013 I took both kids here. I found it odd that parents don't go in the back with their young children and that we were the only ones there. I decided to sneak back anyways during my 5 year olds cleaning. I was appalled to see Dr Cotton actually put her hand over my sons face and spat at him for not staying still. She was very angry and hostile and he was terrified. The moment she saw me she changed her demeanor to this very nice and caring woman. I stood there and watched as she finished the cleaning then I took my kids, told the office manager I would never come back and we left. I filed a complaint with the BBB and the Arizona Medical Board. In front of parents she is so caring but when parents aren't around it's a completely different story. read more

Dr. Cotton did not handle my child in a way that any mother would appreciate. My child was scared because he was going in to get a few cavities filled, so naturally she began to cry. The doctor put nitrous over her nose and instead of verbally trying to calm her down, or even rubbing her cheek or head or any sort of physical comfort, the doctor put her hand over my child's mouth to get her to stop crying. I do not think this is a tactic that should be allowed; I have been to many dentists and seen many children using the gas, and putting a hand over a child's mouth to stop the crying was never used. The doctor also got very short tempered with my daughter, yelling at her to calm down while she was trying to take xrays, even though her 'limit' had been up for a while. I do not recommend this dentist at all to any parent who gives a damn about their child and how they are treated. read more

I have been coming to Dr Cotton for about 5 years. We left a pediatric dentist in Scottsdale who wanted to put my 4 yr old under anesthesia in a hospital just to fill cavities. We'd also had trouble getting him to cooperate with cleaning and x rays. Mr sister recommended Dr Cotton, who had similar issues with her child. I was very impressed with the office which was modern and up to date, but especially with the staff who made my child (now children) comfortable and happy coming to the dentist. They also always had all my insurance info for me and explained all benefits. Dr Cotton always showed me what she thought was necessary (way more reasonable than other dentist), why, and what could happen if treatment wasn't taken. She filled all cavities in office, without anesthesia (or the accompanying costs), and without trauma to my kids. She was conservative with her treatment, never suggesting unnecessary treatment. The office manager scheduled appts when traffic was less, since we were coming from north Phoenix. He also looked up the kids school schedule online to schedule appts on their days off. I am so impressed with every aspect of the office, that we keep making the one hour drive twice a year to go to Dr Cotton. read more

I brought my 4 year old in because we thought he had a cavity and he had high anxiety when it came to dentists. While I went over treatment options, they began giving him the "happy gas." He doesn't deal well with things covering his face and I explained that to Dr. Cotton. She began speaking in a nasty tone to my 4 year old and told him "If you would stop moving around so much we could get this done faster!" I told her this obviously wasn't working. She looked in his mouth and determined his pain was a canker sore (why couldn' t she do that before the gas?). They then proceeded to charge me for an emergency visit (even though I booked the appt that morning for 4pm). They also decided that they wouldn't bill the insurance for the nitrous because I was a new patient and that was a courtesy for returning patients!! I told her that wasn't a very ethical practice of business. She fired back saying "I could have drilled your son's mouth and pretended there was a cavity but I didn't. I saved you a lot of money by not doing that!" I couldn't believe a dentist would say that to me or insinuate that she would even think of doing such a thing to a 4 year old. read more