Great deal, good folks…read more We moved into our new place and needed a dryer. We visited their showroom. No frills, but good used washers and dryers at fair prices. Especially considering the 60 day warranty on their products. When they came to deliver and install Michael and Zack called in advance, showed up when they said they would be there. They even replaced the plug in the back of the dryer to make it work with our house. The whole install was quick and clean.

Let me start by saying that the employees at the front desk have been pleasant, courteous, and…read morehelpful throughout this experience. Unfortunately, my issue has been with the owner and how this situation has been handled. After purchasing a washing machine, I decided the $120 delivery fee was not within my budget, so I borrowed a truck and transported the machine home. After setting it up, I immediately noticed that the bulk cycle was not working. While that was not a major concern for me, I then tried the normal wash cycle and discovered that the machine was extremely loud. I had to close the laundry room door because of the noise. More importantly, the spin cycle was not properly spinning the clothes out. As a result, my clothes were coming out excessively wet, and I had to run them through my dryer three times just to get them completely dry. I contacted the store, explained the issues, and advised them that I would bring the machine back as soon as I could secure another truck. Approximately a week later, I returned the washing machine. I subsequently received a call from the owner stating that the machine had been repaired. When I went to pick it up, I specifically asked whether all of the issues I had reported had been addressed. I was reassured that they had been. I brought the machine home, set it up again, and unfortunately, the spin cycle was still not working properly. I stopped by the store and informed the employees of the continued issue. I was told that the owner might be able to swap the machine out. I returned the machine to the store once again. A few days later, I called for an update and was told by the owner that they were still looking at it. Later that same week, I called again and received the same response. The following week, I received a call stating that the motherboard had been replaced and that the machine was ready for pickup. I picked it up, brought it home, and tested it again. Although the spin cycle has improved somewhat, it is still not functioning the way it should. At this point, I have had to transport the machine back and forth multiple times, spend additional time dealing with repairs, and repeatedly test a machine that I purchased expecting it to be in working condition. The most frustrating part is that I have repeatedly explained the same problem and have been told that it was fixed, only to bring it home and discover that the issue remains. I understand that used appliances can sometimes have mechanical issues, but I believe that once a customer has brought the same problem to your attention multiple times, there should be a reasonable effort to resolve the issue permanently rather than continuing to send the customer home with the same defective equipment.

By todays standards they did respond with a second call. Answered some questions a, and would set…read morean appointment for $125.

I called 3 times and left messages. Finally, I got a response that went to my voice mail. I…read morereturned the call 3 more times and finally talked to a person who said they were scheduling 2 weeks out. Having been without a dryer for almost 2 weeks we took a different offer for 2 days later. I have heard good things about this company but it just didn't work for us.

No surprises, did what he said he would do, in a timely manner, at a fair price, when fixing my…read moredryer. Someone who understands appliances and people, it's more than a job to him. Really it's a family business, that is rare this day and time, let's keep them growing, with our support.

Bobby installed new water pump in our motor home. we live In the Guyton/Ellabell area. he was…read moreprompt and got the job done in less than an hour. glad to have someone to rely on for any future rv repairs.

Used them for both my washer and dryer! Great service and they came by the same day I called!read more

Reliable Appliance Repair is anything but reliable. John came to my home but he couldn't even find…read morethe model number for my cooktop. I was searching for the manual and when I found it he didn't even look at it. He said I should call Samsung to get the model number and he would come back in a couple or three days. I don't think he had any idea how to repair Samsung products. Do yourself a favor and stay away from this guy. And he was a straight up jerk.

We have had nothing but excellent service from Tyler and in a timely manner. He is very…read moreknowledgeable about refrigeration and a/c equipment. I highly recommend 1st Choice for all your refrigeration needs.

Outstanding service from Bill! Went out of his way to research and find the quickest way to the…read morepart needed for my ice maker. Very professional and well priced! His office called both times to let me know he was on his way and he called when finished to give me an update when completed. Highly recommended, many thanks Bill! Ryan G. Hilton Head Island, SC

I have a number of rental properties in addition to my own home and Bill from Platinum Appliance…read moreServices is a master technician with a wide set of knowledge across all appliance brands. The service is always completed in a timely manner and I have yet to ever have a call back, Pricing is always fare.

During the last week of August 2023, I started having an issue with my 20+ year old HVAC unit…read more August in SE Georgia is not a good time for your HVAC unit to be giving you problems. On 31 August I contacted Total Services Heating and Air Conditioning to address my issue. Thinking two days before Labor Day I probably wouldn't get anyone to come until after the holiday. To my surprise they had a technician here late that afternoon. The Technician not only diagnosed my issue (as I thought it wasn't good) but also took the time to provide a detailed explanation. The very next morning Travis (owner) came by and spent at least an hour going over all the units they had in stock and his recommendations. The estimate of cost for repair vs. replacement of the unit was a no brainer. Once we decided on the new system (American Standard Silver 15 Heat Pump and Silver TEM6 Air Handler) he explained each step of the process in detail. I thought we were going to go through the Labor Day weekend without air but before he left, he recharged our system at no cost. He didn't want us to go 3 days without air. First thing Tuesday morning 05 September (day after Labor Day) the install team showed up with the new American Standard unit. The team was courteous, knowledgeable, and very efficient it wasn't long before they had it completely installed and cooling. Getting that old beast of an air handler out of the attic was no easy task. Their expertise was evident, and the thoroughness of their work instilled confidence in the service being performed. They did an amazing job and once they were finished, they cleaned up so well you couldn't tell they were even here. The administrative team was very polite, professional, and knowledgeable every time I spoke with them on the phone or through email. From the administrative team to the install team this company demonstrated a commitment to customer satisfaction. They absolutely took care of everything including registering our new unit with American Standard. I mean we didn't do a thing other than giving them the payment. We are setup with a maintenance service they will contact us twice a year to let us know the day and time they will be here to service the system. Our experience was nothing short of exceptional from start to finish. Total Services Heating and Air Conditioning's fair and competitive pricing, combined with their exceptional service, (in my humble opinion) establishes them as a leader in the HVAC industry. I wholeheartedly recommend this company for all your HVAC needs. I am very confident that you will receive the top-notch service and unparalleled customer care that we did. Tim and Sue

They're the best! They've been our service provider for several years and we couldn't be happier…read more Jesse came out today for our biannual check. He's amazing... so knowledgeable and kind. We know we're in good hands when he comes. Thanks!

Sammy's Appliance did some work for us on a refrigerator. He scheduled our appointment in great…read moretiming, figured out the issue, informed us of next steps and conducted the repair in great timing. We will definitely reach out in the future for other appliance needs. I highly recommend his services.