Had Pooler Appliance service a ~five year old GE fridge in January 2025 for close to $400. In June…read more2025, the same issue reoccurred. I have left there voicemails over three weekdays with no response. I would think that if someone calls and is in jeopardy of losing all of the food in the fridge, they would care enough to respond. While the two techs were here in January, I had them troubleshoot a microwave. The lead tech said he would get back to me in a couple days. That was in January. Still waiting. I cannot recommend Pooler Appliance.

amazing company terricic service. completely satisfied!!!!i would recommend this company to anyone…read morewho wants the job done right!!!

Yesterday we were scouring town on a good deal for a washer/dryer set. If you're on a budget, I…read morewould recommend these guys. They carry a variety of new and used appliances. Their inventory changes weekly and the staff is quite friendly. They also offer delivery of anything you choose at their location. While we did not ultimately purchase our set from here, if you're on a budget or need a quick fix, it's worth sticking your head in the door.

just moved here. ordered a washer and dryer set for over $600 on Saturday 6/17/23 asked for…read moredelivery and install and paid that too. they told us movers would require a $20 or $30 tip. we agreed and were told it would be delivered Tuesday 6/20/23. They called Tuesday morning at 9am saying they won't deliver since it's raining and would be delivered the following day.. it's been raining the whole time since we got here but always clears up in the afternoon. that's what happened Tuesday as well 12pm it was clear. called this morning around 11am and asked if it will be delivered today 6/21/23 as promised and she told me they'd call 30min-1hr before. it is now 4:25 no call. tried to call them and it goes straight to voicemail. Absolutely Terrible. No washer or dryer for a week and out of over $600.. DO NOT BUY FROM HERE!!!

I live out of state with a second home in Savannah. When we arrived for vacation we realized that…read moreour refrigerator was not cooling. We called Sears and they could not come out for 5 days. Mr Appliance came the next day in the morning. They ordered parts needed, and returned the next morning to make the repairs. Amazing customer service, polite, professional, good follow up. I wish I could take them home with me! A true 5 star well deserved. Another plus, locally owned by retired Vets!

When Mr. Appliance steals from customers and attempts to rewrite history...... Do not use them…read moreever! I openly share my response to them. Shannon, your response completely ignores the primary reason I called for service. The door flap was only one part of the problem. From the very beginning, I made it clear that the ice maker and water dispenser were not working. Your technician, Daniel, and your company both stated those issues would not function unless the door flap sealed properly. I relied on that guidance. Attempting to rewrite the narrative is unprofessional and dishonest. I paid for the door flap repair without issue. It was replaced, and it does seal. However, the ice maker and water dispenser--the original issues I called about--remain completely unresolved. Do not tell me I did not ask for 4 issues to be resolved when I first contacted you. After three service visits, your company has still failed to fix the problem. Instead, I've been left with a refrigerator full of visible tape, patchwork, and what can only be described as unprofessional "band-aid" fixes. This is not acceptable by any reasonable standard of appliance repair. Even more concerning, I have written text messages from your own technician admitting they do not know how to fix the issue or even why it was continuing to happen. I was told to put it in the garage and buy a new one to avoid spending more money with your company! And yes, be assured I will be posting those messages on Yelp, Google, the BBB and all social media platforms. Yet I was still charged again on a follow-up visit for work that was never completed successfully in the first place. So again, do not rewrite history to avoid accountability for ineptness and a failure to understand how to properly fix appliance issues. If you don't have trained technicians or specialize in a brand, don't send them to customers homes. People want to trust in you and now see what they can't. By the third visit, your team resorted to placing silver tape throughout the interior and filter area of my refrigerator. You have now caused more issues by doing this and I absolutely intend to hold your company accountable. That is not a repair--it's negligence. At this point, this is no longer just about poor service. This reflects a pattern of incompetence, misrepresentation, and improper billing. You charged for a solution you did not deliver, failed repeatedly to diagnose the issue, and left my appliance in an unacceptable condition. And your technician agreed and specifically stated he did not know why it was happening, yet continued to come back with a second technician who also had no idea what to do so they slapped some tape all throughout the inside and called it a day. Are you serious? Shame on you. You've had multiple opportunities to correct this and chose not to. I will continue to publicly document this experience, including technician statements and text and photos, so others are fully aware of how your company operates. Every review site, all of social media and the BBB. We treat people with trust and respect and what you have done to my family is disgusting. You should seriously reconsider how you handle situations like this, because this level of service is indefensible. But you go ahead and keep the money "for now", since that is what matters most to you. Let's see if it is worth it when I am finished with making sure this experience with all of the photos and text messages from your of technicians back up exactly what I am saying. Disgusting and shameful.

Redo appliance repair is awesome! I was searching for a while to find someone to come down and look…read moreat our Samsung dryer that wasn't heating up. Everyone was giving us the run around and were giving us dates weeks out to come look at it. Redo came highly recommended in the Savannah Facebook group. We called them and Rodney came down the same day and fixed our dryer in under 30 minutes. Super nice guy and really fair pricing. Highly recommended!

I cannot believe that I fell for their scam! I called them out to repair my dishwasher and after…read morespending over $500 for 'small fixes' that they said would solve the problem, my dishwasher is still having issues. STAY AWAY from this scam company!

I was able to find what I was looking for at a reasonable price. The owner was very accommodating…read more They had a pretty good selection, offer a good warranty and they also repair appliances, so it's like a one stop shop.

Let's say overall, the experience was decent. However, we purchased a washer and dryer set. The…read moredryer works fine. The washer had issues they came and picked up the washer. Attempt to fix it. But after the warranty had already expired the washer broke down again. I paid foran outside source to check the diagnostic. And he told me it was $200 for the part we needed and $400 for labor. He recommended that I buy another washer from somewhere else. I wouldn't recommend buying a set from this place. I thought it would be a good purchase from reviews on Google, but I've seen some other reviews on yelp. unfortunately I wouldn't recommend. Attempted to call to see what we can do but it would've been a $95 charge for them to come out to repair it and that would've been no use since the out source notified us that the washer was no good.

Bobby installed new water pump in our motor home. we live In the Guyton/Ellabell area. he was…read moreprompt and got the job done in less than an hour. glad to have someone to rely on for any future rv repairs.

Our clothes washer wouldn't empty and continue with its cycle. So we had a bunch of clothes in…read moredeep water. In this situation, anyone would want to get a professional repairman to arrive a.s.a.p , and certainly within a day or two. I called TigerTech Pro and Bobby, the owner of TigerTech Pro, said he'd be at our house within an hour !! He arrived in less than an hour !! He diagnosed and repaired the machine in minutes and only charged me the $80 basic house-call charge. You can't get better service than that ! Wow! Guess what : If I have any more trouble with any of our large appliances, I will calll TigerTech Pro ! If your smart, you will too!

By todays standards they did respond with a second call. Answered some questions a, and would set…read morean appointment for $125.

I called 3 times and left messages. Finally, I got a response that went to my voice mail. I…read morereturned the call 3 more times and finally talked to a person who said they were scheduling 2 weeks out. Having been without a dryer for almost 2 weeks we took a different offer for 2 days later. I have heard good things about this company but it just didn't work for us.

Easy to work with and very knowledgeable. We checked out several other places & Old Coast checked…read moreall the boxes. They also did our attic iinsulation. Definitely recommend.

Well over $500 for them to install a $25 part in ten minutes on a unit we purchased from them, less…read morethan a year after the previous ass raping. If you like to bend over backwards and take it up the ass, call them!!!