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Alki Sewer

4.4 (51 reviews)
Closed 7:00 am - 8:00 pm

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Services - Alki Sewer

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

2 More Services

Sewer installation

Sewer repair

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Ed S.

This is a long review, which I recommend that you read all the way through, but I will summarize in one word: Outstanding!!!! Now read on. I'm a little late in getting to this review, but I can't let service this good go without a comment. OK Here is the story: I walked out to my basement shop to find a massive amount of water on the floor and worse it was rapidly heading toward the recently carpeted and renovated Media Room. Having no idea what to do or who to call I did some fast searches and came across Alki Sewers reviews on Yelp. The great reviews and positive comments helped me to make up my mind and I gave them a call. Phil answered the phone after a couple of rings and after listening to my description of what was going on said he would be right over. Right over was right!, Phil and one of his guys arrived just 10 minutes after our conversation. ------This is where it starts to get good------ Upon seeing the state of my basement, Phil and his guy lost no time in quickly building a barrier around the expanding water and with shop-vac and broom headed off the water before it could get get beyond my shop and in to the house. This all happened with such a sense of urgency that you would have thought it was his own house. Once the immediate emergency had been dealt with, Phil walked around the basement, the shop and the outside of the house. He inspected my already existing sump basin and pump and asked me a lot of questions about prior issues with flooding and so forth. He also asked about how long I had been in the house and my plans for how long we would be there. I wasn't certain what all the questions had been for until Phil started to talk about what he suggested as a plan. Phil explained to me in great detail what he saw as the cause of the flooding and further explained how it could be dealt with. He offered me a number of approaches and gave corresponding pricing to each approach. I was really impressed by Phil's obvious knowledge and experience. He was able to accurately size up the situation and quickly get to a solution. I opted for the higher end solution, which offered the greater piece of mind. Phil started work on the spot. A couple of things to keep in mind - This was during Thanksgiving week when we had record rainfall and every contractor in town was working at capacity. From what I had been told there was even a certain amount of price gouging going on. Well not from Alki Sewer. The price I was quoted was not only fair, but outstanding given the circumstances. So, work began. This was an extensive plan and involved opening up a large trench in my basement as well as a big hole in my side yard and another trench in my back yard. Looking at all of the work that was going on gave me a sinking feeling. We had only been in the house for a couple of months and I was proud already of how great my yard and shop looked. As with everything else, I was impressed by how Phil and his crew paid close attention to leaving things not just as they found them but in a few cases, Better!! I could not believe how great everything looked when Phil and his crew finished the job. The shop was cleaned to a shine and the yard looked as if it has never been touched. During the course of the job, Phil discovered that a couple of the pipes for my underground sprinkler system had been plumbed in incorrectly and that a drain in front of my garage had not been installed properly. Guess what. Phil fixed both of these issues for me without charge. The moral of the story is that I have not had a drop of water in the basement since Phil completed the job. The work was done quickly and did not cost me a fortune. I have always appreciated true professionals and I will always call out when someone goes above and beyond. Phil and Alki Sewer do amazing work and act with honesty, integrity and true professionalism. I recommend Alki Sewer without hesitation and with the highest praise I know how to give.

Quality work!

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Review Highlights - Alki Sewer

Despite doing all this work (he even gave welcomed suggestions for ramen recipe), Phil didn't charge me a penny.

Mentioned in 47 reviews

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2 Sons Plumbing & Sewer - One of our technicians helping a customer

2 Sons Plumbing & Sewer

(853 reviews)

Ballard

I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

This company has changed. And not for the better…read more A week ago I called to schedule an appointment for a leaky faucet in my house. An AI voice answered the phone, asked me why I was calling, told me it was going to look up my account details, said it had a problem and that someone would contact me to follow up, and then hung up on me. A few hours later I got a text from "Cameron". I complained to "Cameron" about the experience I had from the AI phone answerer. "Cameron" apologize and told me that such an experience would frustrate him too...then "Cameron" decided to be transparent with me and tell me that he was in fact AI as well and "his" real name was "Carson". We went back and forth about 6 times to explain the problem I was having and to set up an appointment. Then "Cameron" told me that the time we worked out wasn't confirmed yet and that someone would be calling me to confirm the time. Thanks, "Cameron". This was Friday around 4:00PM. THE NEXT MORNING, a human being (I think) texted me from the same number to confirm the appointment. After I let them know how unhappy I was with the AI scheduling service, a human (I think) did call me and apologized for it. Then, on the day of the appointment, the technician arrived an hour and a half after the 12:00-16:00 window we had set up. I had to call them at 16:30 to ask if the technician was coming and they told me he would be there soon. When he did arrive, in the middle of me making dinner for my family, he told me that the faucet would need to be replaced and that it would be $750 (!!) in labor to fix it. Then I was charged $83 for his time (which I guess would be rolled into the service). So, in the end I still had a leaky faucet and I was out $83 with the option to pay $670 to replace a faucet (plus the cost of the faucet itself). For that price, I'm just going to do it myself. Then the spam texts started coming from "Cameron" asking about the estimate. I got one every day until I told it to stop texting me. This company used to be great but I'm going to be looking around the next time I need a plumber. Please ditch this stupid AI system. Please don't charge your customers if you're extremely late for your own four hour window - especially if the diagnosis takes five minutes and is "I can't fix it - replace the faucet".

Two Brothers Water Heater Repair

Two Brothers Water Heater Repair

(306 reviews)

University District

Awesome service, they even got the water heater over a bench that was installed closer to the water…read moreheater space than it should have been. They were thorough in their explanation of how long our new gas water heater will last - the one they were replacing was 30 years old, and I wanted a new one that would last as long as possible. Tyler was personable, honest, and was not a "script" guy. I got three estimates, and these guys were not only the best, they actually knew what they were doing - they actually knew details about each water heater - and were more honest than the others I spoke to regarding two other bids. No hidden fees. A family company, selling American made tanks. I will definitely call them for anything water related. Top recommendation.

The guys replaced our 20 year old water heater in 30 min. They were in and out faster than it…read moretakes to drink a morning coffee. And they did it $1,500 LESS than two other notable local shops we got estimates from. I asked why so cheap and One Brother said simply, "that's how much it costs." THIS is integrity folks. No up-selling, no surprises, or vague line items--just two guys and a fast, professional install. I wish these two did insulation, framing, drywall; I'd hire them (or anybody like them) in a heartbeat. Diamonds in the rough. Easiest 5 I've ever given, and we've had a lot of work done on our 1952 Seattle home. Can't recommend enough.

Alki Sewer - plumbing - Updated May 2026

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