Sent here for C&P exam, very kind and took time to explain things. I felt comfortable explaining my…read morecondition, and he listened. I would absolutely recommend this business, they advocate for Veterans 100%

Smith $ Smith Dental is a reasonably priced full service dentist. The equipment isn't the fanciest…read morenew stuff, but their prices are kept down and everything is in good shape. They charge a $20 co-pay but the back office is very good working with insurance companies and I've never had any additional charges. It's a husband and wife team and they work well together. I like the idea of two people covering any difficult problem. I will continue to use Smith&Smith for the future.

Rating should be -0! I had the WORST customer service experience ever! Although clean facility…read more.. The staff is rude!

Dark,crowded spaces, narrow hallways, old outdated equipment. I was there for 1 hour and saw…read moredentist maybe 3 minutes. He did not even know the information posted on their website, which was reason I came to them. They were no help, yet wanted to charge me for wasting my time.

First of all, I am terrified of dentists. Dr. Gregory Sabino has an amazing bedside manner! His…read morecalm demeanor and precise attentiveness to my care put me at ease. Before I relocated, seven years ago I was a previous patient at North Jacksonville Complete Dentistry, when I came back presenting severe pain, the staff was empathetic and fit me into the schedule right away.

There are few times when skill overrides bedside manner. One is getting your eyebrows waxed,…read moreanother is getting your teeth aligned perfectly. Dr Mitchell is no "ladies man" but he runs such a business that he will make a ladies man out of my son by realigning his smile--the first thing we see when we meet someone for the first time. He is soft-spoken, polite and rather stoic, but his business is run by his family and exists for his family. He attends to every little detail and is patient in observing oral progress. While his words are few and firm, his tone is soft and soothing. He is an acquired taste, but he inspires confidence that the end results in nothing but perfection. Dr Mitchell is a leader in his home, community and his profession. He's been around the block, and been professionally present in the city for a long time, directing his specialties to the most needed and common oral health areas even outside of a basic braces program.

Hands-down the best place I've ever been. I wish all my dental and doctor visit were this pleasant…read more There is never a wait more than five minutes to be seen. The bedside manner is second to none, and it's very clean. I feel safe to have my orthodontic services here. They are very informative. You can even call and get the answers you need with a kind, friendly voice, no attitude. I love it here !!!

Dr.Mitchell and Charlotte are the best ! Definitely…read morerecommend coming here for braces, adults or kids

I really enjoy my visits to Five Points Dental. The staff and Dr. Roessler are both friendly and…read moreprofessional, which makes the experience comfortable from start to finish. All of my questions are thoroughly answered in a way that's easy to understand, and I never feel like I'm being upsold on unnecessary services. I highly recommend Five Points Dental for your dental care needs.

I've been coming to this office for a couple years now and it's been a pleasant experience every…read moretime. Dr. Roessler is an artist and is amazing at his job! The staff here really cares for their patients and makes sure you are taken care of and comfortable. Honestly feels like they are family at this point. I used to be terrified of going to the dentist but now I look forward to it. Much love for Five points dental! Thank you for taking care of me.

Keep seeing & hearing the "We really do care" nonsense. Went to Dr. Spencer for a simple tooth…read morebuildup. Was told by Dr. Spencer before they would do the procedure I needed a $1500 deep cleaning. Ended up going elsewhere. Smiling faces sometimes don't tell the truth. Thanks Dr. Spencer, found a great dentist who really did care.

I went to Dr. Adam Cohlmia to replace an ill-fitting crown placed by another dentist. I was very…read moreclear from the start that the crown's fit, color, size, and position were critical, as I'd been struggling with chewing, talking, persistent facial pain, headaches, and even feeling the old crown pressing against my lip. I trusted Dr. Cohlmia to address these issues, but unfortunately, the experience was both disappointing and deeply upsetting. Dr. Cohlmia removed the old crown, rebuilt my tooth, and placed a permanent crown. While the temporary crown offered some relief, the permanent crown caused immediate problems. My headaches and facial pain returned, the crown was visibly whiter than my natural teeth, and it protruded against my lip. On top of that, it "clanged" against my bottom teeth while chewing and caused me to bite my tongue, leading to significant discomfort. I scheduled a follow-up appointment for an adjustment, and while it helped briefly, the same issues returned within days. When I called for a second adjustment, I had to follow up multiple times before I was seen. During this appointment, Dr. Cohlmia's demeanor had changed drastically. He appeared visibly annoyed, and his tone was dismissive and gruff. He argued with me, repeatedly saying, "I don't know what you're complaining about; the crown looks great." I tried to explain that the issue wasn't about how it looked but how it felt, as I was still in pain, unable to eat normally, and relying on Tylenol to get through the day. Rather than addressing my concerns, Dr. Cohlmia became increasingly hostile. He raised his voice, called my concerns "ridiculous," and sarcastically suggested refunding me, saying, "How about I refund the crown because nothing is wrong with it?" At this point, I felt trapped, embarrassed, and overwhelmed. Dr. Cohlmia was standing over me, visibly angry, and his dismissive attitude left me in tears. The patient rooms lack privacy, so this entire exchange could be overheard by others. When I agreed to the refund just to end the confrontation, he stormed out of the room yelling, "So ridiculous!" My embarrassment only grew when the front desk staff asked me to open my mouth and show my crown to them in front of other patients. To make matters worse, the office couldn't issue the refund that day and refused to provide written confirmation, simply stating I'd receive a check by mail within 30 days. The entire ordeal was humiliating and unprofessional. Dr. Cohlmia's care fell far below any reasonable standard. From dismissing my pain to his unprofessional and aggressive behavior, he showed a lack of compassion, understanding, and basic respect. I trusted him to help me with a difficult situation, but I left feeling worse physically and emotionally. If he wasn't capable of handling this case, he should have said so upfront instead of responding with hostility when the crown required multiple adjustments. I wouldn't recommend him to anyone seeking competent or compassionate dental care.

Very nice experience, considering it's a visit to the dentist. I can't wait to get back and finish…read moremy follow up

My husband isn't a fan of dentists, and having VA benefits you typically don't get the best care…read more After having to reschedule due to surgeries my husband finally went to his appt and was met with unprofessional behavior. My husband had a community care plan in Vegas but when he asked Dr Patel about discrepancies in his care plan vs the one in Vegas, he said "if you want that go back to Vegas" which was pretty rude to say to a person trying to understand the difference in treatments. While i was waiting for my husband the front office staff hung up with a patient and then proceeded to bad mouth her loud enough for me to hear. If you don't want to take care of veterans, don't accept VA community care plans. It's truly a disgrace to wait so long for an appt only to be talked down to when you ask questions. He won't be back. And maybe Dr Patel/his staff should take some classes in how to care for patients.