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    Aliotta Philip J MD

    3.0 (2 reviews)

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    WNY Urology Associates - patient portal

    WNY Urology Associates

    2.1(64 reviews)
    0.0 mi

    I have struggled with almost life long UTI's and then started feeling like I always had a UTI but…read morewas testing clean after awhile and was recommended to WNY Urology. Shortly before my appointment I hurt my lower back and had even more side effects from that, that became concerning so I wrote up my symptoms and some questions for the doctor. When I went in for my first appointmnet I was surprised at how many people there were and stood in line for awhile. They took my insurance information then had me give a urine sample and then take a seat to be called. The shear volume of people was crazy, but I figured with the long list of doctor's at this practice it wasn't that big of a stretch. I waited for about 20 to 25min and they called me back to see Dr. Chevli. With questions in hand I went back with my husband and we met Dr. Chevli for the first time. He was a very pleasant and thorough doctor and set up a panel of tests to be run to find out what the problem was. I was still having UTI symptoms but tested negative for infection so he gave me my slip for the blood work and testing and I was sent to scheduling. I felt at ease with this doctor and knew I would be back because of this. They were able to draw my blood work there and also ran a series of tests to check my bladder. Scheduling was a grueling wait and at least one of my visits there I had to leave before being scheduled due to having other appointments, but they were happy to schedule over the phone. The staff seemed over worked, but polite and efficient. After all my tests were run I was diagnosed with Interstial cystitis and recieved medication to relieve my symptoms, followed up with a bladder stretching which I have done several times now. The doctor always came in with a calm and reassuring demeanor and always stated that he would get me some relief soon and he did. I did not give them a 5 star because of the sheer wait there was when scheduling tests and appointments and some of the staff seemed over worked and frustrated. And also because of their lax covid meassures. As I am immuno compromised, can get sick easily and wear my mask most of the time even as mask mandates loosened. Dr. Chevli is an amazing doctor and I trust him immensely. He is kind, has a wonderful bed side manner and if you are in need of an urologist I would highly recommend!

    I am a patient at the WNY Urology associates on Sandborn road. This place is great if you love…read morewating forever to see someone. I have yet to have a visit where i did not wait at least 30 minutes in the lobby and another 15-30 minutes in an exam room. after that wait you will almost never see a doctor... assistant, or nurse. There is no communication with the dr and you do not get any explanation of what the treatment path will be, just someone telling you to pick up your prescription. you will never be able to talk to a human when you call, but will always have to leave a message, which will not be answered by anyone who really knows what is going on. they have contractors that call you at 7:30 in the morning or after 7:30 at night. in most cases you do not get any response until the following day, so if you have to call on a friday you will not get a reply until the following monday. horrible

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    WNY Urology Associates - Fish tank in the waiting room

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    Fish tank in the waiting room

    JOHN DEBERRYIII , MD

    JOHN DEBERRYIII , MD

    1.5(2 reviews)
    2.7 miUniversity Heights, Main Street

    I came here for an appointment and to run some tests because I noticed something which I was…read moreworried was malignant (this was about a year ago). The whole experience a headache. Despite my appointment being scheduled for 9am that day, I wasn't even seen by a nurse up until after about 10am. After waiting around for a few hours, the doctor ordered two different tests at two different locations in two different parts of town. Very inconvenient that they were not even able to draw your blood at this location and had you go to Kaleida Health. What a pain! I can't imagine a doctor's office that refers patients 5 miles away to simply get their blood drawn. Maybe they get a nice hefty commission from Kaleida Health because of it...? Once the results came in, I really wanted the doctor to just give me a simple phone call to let me know if everything was OK. Nope -- he wouldn't do that. He had me schedule another appointment (lucky for me, they were able to get me in pretty quick that time around) only to take 5 minutes to tell me that everything is OK and I had nothing to worry about. Oh, but of course -- you have to pay the nice fees for the visit and everything, not to mention lose part of your day. Not efficient at all. Despite all that time spent, I ended up going to another urologist for a second opinion a few months later. The service I received there was night and day. I was in and out in less than half an hour with the doctor telling me exactly what he thought was the issue and that there truly is nothing to be concerned about. I probably sound like a huge hypochondriac, but I figure if you're concerned about something like this -- may as well get it seen. I would not suggest this doctor's office though based on my own personal experience.

    This is THE MOST unprofessional office. I had a surgery a few years ago from Dr. Deberry, he did a…read moregreat job. I called back recently to make an appointment. I explained to the staff it was an urgent matter. They took 20 min worth of information. I was told the scheduling secretary will be giving me a call back to make an appointment. Day 2 i called back and explained no one had given me a call. Someone else answered and took 20 min worth of information and explained the scheduling secretary would be giving me a call back with an appointment. NO ONE ever called me back. DAY 3 i called back to see did they have an appointment yet, they told me someone would be giving me a call back. When the person called me back it was NOT the scheduling secretary, they did NOT have a date, and WOULD NOT make an appointment without my exact insurance card numbers which i did not have because i was at work. I asked to speak to the manager, the person (who sounded like a child) said they weren't available, but i could hear the "manager" telling her what to say behind the phone. When i asked was there a way for me to make a complaint to Dr. Deberry directly...the phone conveniently hung up. The whole office needs training on how to be professional. I loved Dr. Deberry before but after dealing with his office staff i will never again go there or recommend a soul!

    Aliotta Philip J MD - urologists - Updated May 2026

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