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    People searched for Obstetricians & Gynecologists 602 times last month within 15 miles of this business.

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    OB-Gyn Associates of Wny

    OB-Gyn Associates of Wny

    1.8(23 reviews)
    0.1 mi

    I have been with this office for ten years now and just delivered my second baby with them. Dr…read more Faulkner is beyond amazing, while unfortunately every other employee is atrocious. I've had multiple scheduling issues with their staff losing my appointment (even though I had a print out of my upcoming appointments), calling to cancel appointments, issues with the billing department, etc. First, I was over billed $800 even though every time I went in I questioned why I still owed money. They never had an answer and the billing department was never available. I continued to pay thinking it was my high deductible plan. After delivering, they called me to tell me they did indeed owe me over $800. After delivering, I had a postpartum appointment four weeks later. I was having small complications and pains postpartum before my appointment and had talked to the nurses several times. When I arrive for my appointment, they state I can't bring my newborn in due to covid. I understand not bringing my toddler or husband, but I have no one during the day to care for my newborn. Most importantly, it's safer for my newborns health to come with me and stay in the car seat than to be watched by someone who hasn't quarantined. What do single mothers or those who don't have family in the area do? I specifically wanted to see my doctor at this appointment, but clearly I couldn't. They said they couldn't work with me and would see me in September when I could find care.. as in me going back to work and sending the baby to daycare. What if my complications had been more serious? What if I was struggling with postpartum depression? Their offices job is to take care of women during and after birth. Sadly, they do not care about women after birth at all. Therefore, after ten years I'll have to look for another doctor.

    This is the worst gynecologist office I've ever been to. The exams are painful. The staff is rude,…read moreunprofessional, and shares your medical info-the doctor in particular, Cassandra Carr. They make you wait in the waiting room for over an hour and 1/2. I do not recommend this office at all or Cassandra Carr. I had to switch to a new gynecologist due to poor treatment from staff.

    Diane J. Sutter MD - Dr. Diane Sutter

    Diane J. Sutter MD

    3.6(5 reviews)
    12.1 mi

    I found this office because it was on a list of 'menopause specialists' that I found on Reddit, in…read morethe 'menopause' subreddit's Wiki. Specialists, ha! I haven't been seen by Doctor Diane but I have seen by PA Stacey a handful of times and I ended up seeking Hormone Replacement Therapy elsewhere because I wasn't getting it here. Every time I've expressed a concern, it is met with: 'Sign up for our weight loss classes!' or: 'Schedule some sessions with these med-spa machines!' I'm in my 40's, and I'm not an idiot. I know how to lose weight, but my hormones are diminishing and *that* is why calories in / calories out is not working. 'Move more, eat less' doesn't work after Perimenopause sets in. I don't need expensive med-spa machines to vibrate and contract my muscles for me, and I don't need Dieting 101 classes to tell me how to eat and exercise. I *need* these diminished hormones to be replaced so that my body can function optimally. I don't know how this office can be considered a 'menopause specialist' facility if they refuse to provide HRT for patients who are clearly experiencing hardcore Perimenopause and are lacking in progesterone, estrogen & testosterone.

    Oh no! What could improve. Everything..total nightmare going to this physicians office.Oh my God!…read morethis practice is absolutely terrible. First off any PSR that actually does their job knows that your supposed to be verifying insurance upon every appt. Secondly they shut their phones down after 2. At times I've attempted to call after 12 and the phone has been manually turned off with a message saying that they are no longer taking calls. But they're there in the office supposedly until 4. What kind of make shift operation is this office running? I'm not even a new patient and they totally screwed up. They scheduled me for surgery with Dr Sutter on February 14. They tell me to go and get pre surgical testing and Clearence thru my primary. Then they call me and say no we'll try for February 21. So I go and get all this testing done. I do all this running around. Get picked with needles only for this office to call me late in the afternoon the day of my surgical pre testing after I already did everything to tell me that Dr Sutter isn't credentialed with my insurance. WHAT? You got to be kidding me. Oh my God. Who in their right mind does that to a patient that needs surgery? Please go elsewhere. Save yourself the aggravation and extremely poor excuses for the lack of a better word lack of professionalism and ethical integrity.. They have a zillion of excuses why they operate this office the way they do none of which that are beneficial to their patients. And just for the record I have 20 years as a PSR. Verifying a patients insurance is the first thing you do. And any PSR that's does his or her job well knows to check it every time and they copy the card

    Carmen Todoro, MD - obgyn - Updated May 2026

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