I found this office because it was on a list of 'menopause specialists' that I found on Reddit, in…read morethe 'menopause' subreddit's Wiki. Specialists, ha! I haven't been seen by Doctor Diane but I have seen by PA Stacey a handful of times and I ended up seeking Hormone Replacement Therapy elsewhere because I wasn't getting it here. Every time I've expressed a concern, it is met with: 'Sign up for our weight loss classes!' or: 'Schedule some sessions with these med-spa machines!' I'm in my 40's, and I'm not an idiot. I know how to lose weight, but my hormones are diminishing and *that* is why calories in / calories out is not working. 'Move more, eat less' doesn't work after Perimenopause sets in. I don't need expensive med-spa machines to vibrate and contract my muscles for me, and I don't need Dieting 101 classes to tell me how to eat and exercise. I *need* these diminished hormones to be replaced so that my body can function optimally. I don't know how this office can be considered a 'menopause specialist' facility if they refuse to provide HRT for patients who are clearly experiencing hardcore Perimenopause and are lacking in progesterone, estrogen & testosterone.

Oh no! What could improve. Everything..total nightmare going to this physicians office.Oh my God!…read morethis practice is absolutely terrible. First off any PSR that actually does their job knows that your supposed to be verifying insurance upon every appt. Secondly they shut their phones down after 2. At times I've attempted to call after 12 and the phone has been manually turned off with a message saying that they are no longer taking calls. But they're there in the office supposedly until 4. What kind of make shift operation is this office running? I'm not even a new patient and they totally screwed up. They scheduled me for surgery with Dr Sutter on February 14. They tell me to go and get pre surgical testing and Clearence thru my primary. Then they call me and say no we'll try for February 21. So I go and get all this testing done. I do all this running around. Get picked with needles only for this office to call me late in the afternoon the day of my surgical pre testing after I already did everything to tell me that Dr Sutter isn't credentialed with my insurance. WHAT? You got to be kidding me. Oh my God. Who in their right mind does that to a patient that needs surgery? Please go elsewhere. Save yourself the aggravation and extremely poor excuses for the lack of a better word lack of professionalism and ethical integrity.. They have a zillion of excuses why they operate this office the way they do none of which that are beneficial to their patients. And just for the record I have 20 years as a PSR. Verifying a patients insurance is the first thing you do. And any PSR that's does his or her job well knows to check it every time and they copy the card

I went here specifically looking for a removal. I looked at the website to double check they do…read moresuch things and they do, I called them and asked if they do a removal and they said yes. I went to my appointment, got asked a ton of personal questions just for them to tell me they do not have the "materials" to do my removal. I did my research. I called ahead. This place is NOT TRAUMA INFORMED. They do NOT allow you to make your own decisions and respect your body autonomy. I was told word for word "we don't like to do removals unless there is a plan for you to get on another birth control". Last I checked, I am allowed to make my own decisions. The next week, I went somewhere else to get my procedure done told them my experience and the doctors were repulsed by my experience. If other DOCTORS are upset at this experience, I don't know what else with convince you not to come here. Please don't go here unless you would like to leave violated.

I love Dr. Smyers! Best bedside manner of any doctor I've ever seen. For what can be somewhat…read moreawkward and uncomfortable examinations and concerns, she never makes me feel that way. It's important to me that my health care providers take an active role in my health journey - I want to know that they are willing to hear me out, answer questions, and do some investigating when necessary because I don't like passively taking care of my health, or symptom treating. I feel very confident that Dr. Smyers is on that journey with me. This is her private practice, and I believe she only does gynecology, no obstetrtics, so I would only head to her if you don't plan to have any (or any more) children. Comfortable office, and friendly staff. Big fan here.

This is evidently a new building for this medical office. I know that because there is a sign in…read morethe ladies room letting us know how to keep it "new". There should be signs in the waiting room about using phone for videos on silent or with headsets. Because they already have a tv making enough noise. There should also be signs saying you can't use the cell phone as a phone in the waiting room. Headsets are needed. The welcome reception desk is nice. Well organized. Pleasant. Smooth. The appts seemed to be running on time. The rooms were clean and didn't feel cramped. The exit process was easy and smooth too. All in all this was a good place for a dr visit. They lost a star because the waiting room isn't managed as well as it should be. A few signs and a little bit of enforcement from the front desk staff will do wonders. I'd point out the tv isn't needed, or at least the volume doesn't need to be on, closed captions would be fine.

The wait time is pretty long. For my first appointment I waited an hour and 30…read moreminutes before I was seen. On the other hand, Dr. Rush was extremely professional and attentive. She took her time explaining things, didn't rush me, and listened to what I wanted. You can tell she is a doctor who truly cares. The facility itself is nice, fairly modern & cleanly.

Here again for a test. Front desk person was great - very pleasant. Now waiting to go in…read more Edited to add - much better experience this time. I highly recommend Dr. Cloud - very compassionate and knowledgeable.

Not too pleased with my annual visit. Arrived on time and taken back into the treatment room…read morefairly quickly but the wait for the provider was longer than usual. Even after getting undressed for the appointment was longer than expected for her to return. At most, the longest I've had this examination last from arrival to departure was no more than 30 minutes. I was asked by my provider if I had any questions or concerns and I wish I would have kept my mouth closed and googled the answers. I was billed an additional office visit for asking about perimenopause and when to expect them to arise and another personal concern. Never again will I answer or have any concerns or questions. So disappointed with this particular visit because when I've had questions in the past-no charge. I feel like I should have stuck with my initial provider. Oh well.

Been going here for about 10 years now and she's a super doctor. Very thorough and explains…read moreeverything. Takes her time to listen and talk to you. My daughter and her friends go here also. Have had a surgery and getting another and I trust her completely. Staff is also very nice. Would recommend 100%!!

If I could give zero stars I would. I set up an appointment as a new patient. Right before my…read moreappointment my daughter got covid and we were quarantined. In the mids of chaos I missed the appointment. When I called apologizing to reschedule I was told that the Dr. "Released me as a patient".. I asked if there was anyway she would make an exception given the situation and I was told she said no because it was my 2nd missed appointment ummm how I was a NEW PATIENT. I had to fill out all the new patient paperwork in order to even schedule so ummm yeah how... she can keep her services

My review isn't exactly for Dr Madejski. It's for the NP Martha. I've been coming here for general…read morewomen's wellness since I was 16. Martha is a great provider. She never makes you feel bad or ashamed. She is knowledgeable and makes you feel comfortable in an awkward situation. Note that this office does not do obstetrics.

Don't waste your time or money here! After submitting…read moremedical history, then I'm scheduled for a "evaluation " which consisted of blood pressure and weight! Nothing more I actually had to take a day off of work for this ? That is certainly not considered an evaluation ! If you want treatment without this bs -go elsewhere!

Very pleasant doctor, who is practical and helpful! Highly…read morerecommend her!

I was told by the Buffalo Yelpers that it's super duper awesome when men review OB-GYNs and I hate…read moreto disappoint my fellow community members, so here I go. This is the first in my series of OB-GYN reviews, I'm going to do maybe 70 total in the next few weeks, actually slightly less than 70 but definitely more than 68. In all seriousness, Dsouza Marcelino is a Brazilian (I assume) who is really friendly and good at his job. I talked to him at great length, and he gave me all kinds of advice about cancers and boobies and basically helped me become more healthy. He also saved the life of someone very special to me. He's someone I trust to go to whenever I need medical advice, and he is extremely generous with his time. I wouldn't necessarily recommend him to you, he's an acquired taste, I think he would appeal more to open-minded types that aren't easily offended. If you're looking for this type of OB-GYN then give him a try. However I am definitely giving him the highest possible rating because he saved the life of someone that means a lot to me. He noticed that she wasn't doing too well and spotted her cancer, which was then surgically removed and taken care of. This is someone that never went to screenings and never got checked out, so Dsouza had a very limited window of opportunity to spot the potentially fatal problem, and he did so, and he should be proud of himself and I am very grateful to him. And while I do like the Apache and the Navajo, I think Dsouza more famous.

They are all very patient and kind, and will take extra time with you if you need it. I really…read moreappreciated them working with my anxiety after a bad experience somewhere else.