I recently had a cosmetic procedure done with Dr. Franco at Austin Plastic Surgeon, and I couldn't…read morebe happier with my experience. From start to finish, the communication and support were exceptional. Before the surgery, the team texted and called to check on me, provided detailed paperwork about the procedure and risks, and thoroughly reviewed my medical history. I never felt rushed, and Dr. Franco truly listened to my concerns. He was kind, patient, and reassuring through the entire process. This was my first-ever cosmetic surgery, so I was definitely nervous, but it's something I've wanted for a long time. I flew in from Denver because I didn't feel confident in my local options, and after a lot of research, I found Dr. Franco through Bliss, which connects patients with vetted and highly reputable plastic surgeons. I immediately felt I made the right choice. My pre-op appointment was smooth and efficient. I arrived a few minutes early, and they brought me back almost immediately. Dr. Franco walked me through everything step by step, answered all of my questions, and made sure I fully understood the process. On the day of surgery, even though I was anxious, I felt completely taken care of. The entire team from the nurses to the nurse anesthetist to Dr. Franco himself , made me feel safe and supported. They were warm, professional, and attentive. I'm currently one day post-op, and everything is going great. The results already look promising, and I'm excited to see how everything continues to heal. I'll update later in my recovery, but so far I couldn't ask for a better experience. If you're considering surgery and want a surgeon who is skilled, thorough, and genuinely cares about his patients, I highly recommend Dr. Franco and the team at Austin Plastic Surgeon.

I want to share my experience so other patients, especially transgender patients and domestic…read moreviolence survivors, can make informed decisions. After my nose was broken in an abusive incident, I contacted Dr. Weinfeld's office for a revision consultation. The first nurse was kind and said they could get me in quickly. When my financial situation improved a couple weeks later, I reached out again and explained the urgency. Another nurse then reviewed my message and told me they no longer wanted to take me on as a patient. This was very distressing, especially as someone reaching out for help after trauma. When I called to clarify, I received scripted, dismissive responses and no willingness to reconsider. I'm posting this so others know how the staff handled my situation. If you need supportive or compassionate care during a vulnerable time, please take my experience into account.

I will update this if I go forward with surgery but had to note how taken I was with Dr Levesque's…read moremanner at our consultation and his generosity with his time and knowledge. He clearly gets that the choice to undergo plastic surgery is not taken lightly, and is happy to answer every possible question and be honest about what is and is not achievable. I felt a great level of trust. And his team are lovely!

Dr. Levesque and his staff are the best in Austin! This is the one place I know I can trust with…read moreany cosmetic needs. I've been following Helen across Austin and back for many years, and I'm so thankful she's landed with Dr. Levesque and his team. And Dr. Levesque is all the things you'd want in a surgeon. You'll absolutely be in safe hands with this crew :)

Dr Ditto performed surgery on me in 2020. I ended up in the ER with severe abdominal pain and ended…read moreup having thick gallbladder sludge and gallstones. This was my 3rd visit to the ER with this situation, within 3 months. Dr Ditto removed my gallbladder successfully and I had no issues afterwards and since. It has been 4 years now with no issues. He is a very pleasant Dr and I felt like he really cared for me as a patient and a person.

Dr. Ditto did a great job . It was quite refreshing, to have a doctor that doesn't sugarcoat…read morethings !

I'm very happy to have selected Dr. Sashidhar Ganta for my weight-loss surgery!…read more I had surgery in August, 2018. Dr. Ganta happens to be one of the few surgeons in the country (and maybe one of two in Texas?) who can do the BPD-DS procedure. I had originally selected the bypass, but later determined that for my particular situation (not everyones) the other procedure was a better choice, and it was by luck that I had chose the only surgeon in the area capable of performing it. Dr. Ganta is quite clearly a highly-skilled surgeon, and I would imagine one of the best in the field of bariatrics. I've had absolutely no complications after the procedure, and I'm down 147 pounds, losing about 10 per month (recently, though I lost more rapidly earlier). I walked into this office for the first time with a BMI of 46, and currently have a BMI of ~24! The staff has always been great, both pre and post-op. I had great success on the pre-op (insurance mandated) six-month diet due to the outstanding nutritionist they have on staff. Her education and guidance has certainly helped me to be successful after surgery as well. The insurance billing office is very prompt and communicative, and my insurance approved the procedure promptly. This is absolutely one of the most important decisions I've ever made in my life, and I'm thrilled I chose this office and Dr. Ganta to help me get my life back! I would absolutely choose Dr. Ganta again!

I adore Dr. Ganta. He performed my gastric sleeve in January and my gallbladder removal last week…read more Dr. Ganta is incredibly kind and caring while being straightforward and realistic. I'm so glad I found him and I could not recommend him enough. Not to mention my scars on my stomach have healed so well you can hardly see them.

Plastic surgery is a very personal choice no matter the procedure. Being a Black woman can be more…read moredifficult due to pigmentation. I consulted a highly regarded plastic surgeon in RR about 6 years ago. He was rude, condescending and dismissive leaving me in literal tears. Last year prior to Covid I regained my courage and researched surgeons again. I found Dr. Dellinger and paid special attention to reviews pertaining to his professionalism and expertise. I asked lots of questions which he personally answered with care. I am so pleased with my results. Minimal scarring and pain. It wasn't vanity for me, more like sanity, tiring of having xl breasts. Follow-up-excellent, results-excellent, self esteem- restored! Without hesitation, Dr. Dellinger is amazingly skilled.

Nicki is an AWESOME esthetician and business manager! She has enormous knowledge about all things…read moreanti-aging, offers one of the broadest ranges of skin care treatments in Austin, in addition to plastic surgery that's generally offered by Dr. Dellinger. I particularly like Nicki's hydra facial treatments; superior exfoliation and hydration; plumps the skin beautifully! Nicki's a great resource and honestly shares the reams of information she's gathered during her many years as an expert in this industry.

Stay away listen to the reviews! I wish I would have. I wish I could give 0 stars. I should have…read morepay attention to the red flags from the beginning, the day I reached out telling them I was ready to schedule, I received a text saying this.... Hi Liz, this is Matthew with Ideal Image. I just gave you a call. Give me a call back at 800-345-3849, we have amazing offers and if we speak today, I will get you an additional discount, up to $200 off your treatment. So I book and bring this offer up and I get told oh it's for Laser. Nowhere did it state specifically for laser, I let it go. I scheduled my appointments for January of 2026. I had purchased three things, I called on 12/18/25 to cancel two of my treatments per Jayla they had been canceled. I hadn't seen my refund yet, so on Jan 02, 2026 I called again and spoke with Michelle the office manager whom stated yes they were cancelled and your refund should be issued 7 business days. I arrived to my appoint on 1/7/26 and my injector had the syringes for two of the products, when one was suppose to have been cancelled yet another flag. In the room I was in the medical boards physician license was hanging on the wall but with an expiration of Nov 2025 another red flag. finally yesterday I went for a follow up and the whole conversation was just sad, unprofessional. IDEAL IMAGE is under transition meaning they can't sell, correct any treatment. I brought up my unsatisfactory with the injector and she let me know that's unknown as to what will happen with Ideal Image and therefore the consumers are left in limbo. I wish they would have told me two weeks ago and that would have changed the situation. I again checked with the front receptionist Brittany about my refund and she said yes it's cancelled, Michelle will call you today about it. Never got a call. So I filed a complaint with headquarters and this was their response..... Thank you for contacting Ideal Image Client Support. Due to recent changes in our business structure, Ideal Image Client Support is no longer operational and we are unable to provide further assistance. All questions, concerns, and requests must be directed to your home clinic. Your local clinic team is fully responsible for handling scheduling, services, memberships, and any other matters related to your care. Please be aware that some clinics may be temporarily closed for remodeling under new ownership. For clinics that have transitioned away from Ideal Image, all inquiries must be handled directly by the clinic, as we are unable to assist with any questions or concerns. All clinic phone numbers and locations remain the same. Your home clinic is the most accurate and efficient point of contact. Thank you for your understanding. Sincerely, Ideal Image Client Support Team Attachment.jpeg IIDC Headquarters Ideal Image Headquarters This is so crazy their customer service is not operational is just wild. They are still conducting business wth are yall talking about. So I then followed up with the clinic... I spoke with Michelle ( office manager) after I left a voicemail. She said she had submitted a case on behalf because she approved the cancellation but corporate denied it?! how can corporate deny when they are not operational! So we have been going back and forth. They are withholding my money and no service was rendered! she wanted to point out a part of the contract that does not apply to my situation. I will be filing with Texas Medical Board, Texas Attorney General if no good outcome I will file a lawsuit!

I would give 0 stars if I could…read more Horrible experience and out 2k for services I can't complete because of how my body responded to the treatment. Yes, they're forcing me to pay for a service I am not going to use because it made me physically ill.

I've been seeing Melanie for over three years, and when she moved to a new med spa last year, I…read morefollowed her without hesitation. She is truly one of a kind. Melanie is not only an incredibly skilled esthetician, but she's also part therapist, part comedian, and feels more like a trusted friend than someone I see for appointments. Every visit is something I look forward to. What I appreciate most is her honesty and integrity. She never tries to upsell services or products you don't need. Instead, she takes the time to understand your goals and gives realistic, honest feedback about what kind of results you can expect. In an industry where sales pressure can be common, that level of transparency is refreshing. Beyond that, she's knowledgeable, professional, and genuinely cares about her clients. My skin has benefited tremendously from her expertise, and I trust her completely. If you're looking for someone who is talented, honest, and makes every appointment enjoyable, Melanie is the best.

5 stars for Addison Adames she is confident, professional…read moreand personable. I can't say enough about her knowledge. She will tell you "I do treatments on myself before I ever do a treatment on a client" Love this girl!