I met Joel in 2020 during the pandemic. He is amazing, easy to talk to and trustworthy. I felt safe…read moreand comfortable in discussing my goals. He's amazing!

Let me start off by saying, me and my wife hand picked Joel based off of his amazing Yelp reviews,…read moremaybe that was our mistake. We reached out to him with a few places that we wanted to see. He got back to us in a timely manner and told us there were no showings yet for some of the homes. We sent him some more that we wanted to see, and Sunday was our first time meeting him in person. We met him at a new construction build, and me and my wife were pretty excited. Yes, we were three minutes late, we can take responsibility for that. We got out the car and approached Joel, who was waiting by the front. Mind you this is our first time meeting, and he never formally introduced himself. He said our names to make sure it was us, but that was it. There was no "Hi, nice to meet you," or "Hi, how are you, I'm Joel." It seemed as if he didn't care who we were and that we were going to be his clients. We never had a formal sit down to discuss the process, what we were looking for, or asked if we had any questions. We never even got a business card from him, but he was sure quick to leave them at every place we saw. Once we started viewing the homes, me and my spouse were talking amongst ourselves about the things we liked and didn't like. We aren't picky but we would like a few things. He never asked what we wanted or did we like any of the properties. Once we found one that property that he suggested, he didn't even ask how we liked it. He just told us the next step is to put our names on the list and fill out the required paperwork. He definitely wasn't big on small talk at all. It seemed as if he just wanted to get rid of us, and he had other places to be. He didn't even TRY to get to know us personally. If you can't build rapport with your clients, why should the clients trust you enough to buy a home with you? First impressions are everything and this first impression sucked. While we were looking at one property that we really liked, the sales rep was in the office with another client after we came back. Joel told us we could go see the other model while we waited. We came back and he was having a long conversation with another realtor there. He saw us and continued on with his conversation. He never asked us how we liked that one or what we thought. Just kept talking away and never said a word to us. He talked to this guy more than he talked to us! At the end of this visit, Joel said the next step is to fill out the paperwork to get on the list with the builder and then he said goodbye. Excuse me but how did YOU know we really even liked the place? Don't think you're about to get a pay out for 5 minutes of work. If we are going to have to know you for the next 6 months while waiting for the home to be built, you better treat us like you give a crap about us. Let me tell you, Joel suggested ONE property to us. He never sent a list of other available listings or did any of the leg work. We found the places and all he did was meet us there. We didn't have any appointments or anything. The people in the sales offices spoke to us more than he did. We don't need a "communicator," we can talk to people ourselves. I even waited to tour places, so that Joel could receive the commission, because a realtor needed to be present on the first visit. He didn't talk about any of the properties or what was included. I'll say this, there's many real estate agents in the area, we definitely don't need you if you don't care. This was going to be a for sure sale using the VA loan, but someone else will meet our needs. We are also NOT first time home owners, so we do know what to expect when it comes to a realtor and what good customer service is. Would not recommend him, unless you're searching for your second million dollar home in the Inland Empire. He just wants the easy money and does not care about the client. S/N: Attached is a text from Joel, in case he tries to dispute us ever working together.

I would not suggest using these two to buy your next home. After trying to negotiate several…read morerepairs to purchase a home these two refused to fix any of the many problems in the home. Once they received the appraisal (that I paid for) and realized the home was worth more than what we agreed on, they updated the listing 30k higher and removed the pending status. I would definitely find sellers that are honest and not people that are unreasonable and just in it for the profit.

I had doubts when selling my house for the fact it needed some repairs. Sahar knew how to handle…read moreand work with the sale of my property. She worked with me giving me different options. In the long run my house sold and she did a amazing job with communication with me. What I like the most she was pretty much available 24 seven for us. Thank you very much. Good job.

We used Help U Sell to sell my grandmother's home. Patrick and his team made the process extremely…read moreeasy. They handled everything from top to bottom and even negotiated with the buyer's agent to reduce their commission fee. We saved thousands of dollars and received great service.

I can't say enough about Patrick Wood and his manager Val! They are an awesome team. Right from the…read morestart Patrick and Val made me feel comfortable throughout the sale of my family property. This can be a very overwhelming process, but this wasn't my experience. They provided frequent updates as needed and I was always able to contact them for any questions. They were always available. There aren't enough stars for me to complete! The fact that Patrick has been the #1 Real Estate Agent in Chino Hills speaks for itself. I HIGHLY RECOMMEND using Patrick Wood for your real estate needs in both Chino Hills and surrounding counties.

Buying your first home can feel daunting, but working with Ivan Panzovski transformed the entire…read moreexperience into something smooth, clear, and genuinely enjoyable. From day one, Ivan's friendly and approachable demeanor, combined with his deep market knowledge, made a significant difference. He took the time to truly understand my needs, guiding me through every step of the process while ensuring I felt confident in my decisions. Ivan is not just an excellent negotiator; he is a fierce advocate for his clients, tirelessly working to secure the best possible deal. What stood out the most was his remarkable accessibility and responsiveness--no matter the hour, he was always there to promptly answer my questions. If you want someone who genuinely cares about your home-buying journey and knows how to navigate the complexities of the market, look no further than Ivan. He made my first home purchase an incredibly positive experience, and I wholeheartedly recommend him.

below:…read more "I had a great experience working with Ivan. I actually found him through one of his promotional letters, and I'm so glad I reached out. He sold my home in Chino Hills in just 5 days, generated multiple offers, and got me over asking price. His communication throughout the process was excellent, his marketing was very effective, and his negotiation skills were outstanding. Ivan made the entire experience smooth and stress-free. I would highly recommend him to anyone looking to buy or sell a hom

Working with Lulu to buy our first home was a fantastic experience. She understood our criteria and…read moreshowed us properties that met our needs. Despite us being out of state, Lulu was always responsive, providing virtual tours and detailed updates. There was a hiccup with the builder, but with her support and expertise, it was resolved and we couldn't be happier with our new home. Highly recommend! This keeps the key points but in a shorter format.

We first met Lulu through social media and she surprised us with her sincerity and professionalism…read more She helped us solve many problems and confusions as all first-time buyers might have. After months of observation and waiting, we were finally able to find our perfect home with Lulu. She also has strong skills of communication with the seller and other parties so we don't have to worry so much. Definitely recommend her to all potential buyers in market!

Jack is a very pleasant person. Super friendly and down to earth. He will help you out with with…read moreand real estate questions you might have.

Although we've never used Jack. Being greeted by him on first week when we moved 5 years ago, made…read morea great impression. And couldn't been more than correct, his work ethics are an example for everyone. Not hard to seen him on the neighborhood talking to folks on weekends and holiday. He and his partners seems to have the most knowledge in CH and Chino areas, and also the highest number of deals closed. Although we don't plan to move anytime soon, if we have to I know already who to call. Grateful to have such professional in our area.

Buying a home in Southern California is scary, especially when you're first time buyers with a…read morebudget on the lower end of the median, but Sherry was fantastic at helping my wife and I find the perfect condo. She stuck by us through all the fears and tears, allayed our worries, and put up with going back to the same unit multiple times while I waffled on a decision. She was always available to answer any questions or concerns we had. Even after close of escrow, she continues to be a source of support and wisdom. I'm very glad we decided to go with her and would highly recommend her to anyone. Thank you, Sherry!

I absolutely loved Sherry Young !!! I would give her 10 stars if I could !! She sold my daughters…read morehome and I was so impressed with her that when it came time to sell my home, I also asked her to be my realtor. Best choice I have ever made ! She is the best at what she does, she's organized, efficient and truly cares about her clients. She sold our home in 8 days ! Not only is she a true professional but she is so sweet and caring. She made our process easy and was constantly updating us every step of the way. I know I now have a forever friend in Sherry Young and I would recommend her in a heartbeat Thank you Sherry

Mike is really awesome. My mom and I were working with another realtor but after meeting Mike felt…read morelike he was the best person to represent my mom. He worked with us to find the right house and we saw a lot of houses before my mom found the one. He was so helpful, patient, caring and very professional. He He keeps in touch with us and has become a wonderful friend. I would highly recommend Mike to anyone trying to buy or sell a home. He truly has his clients best interest at heart and will help guide you through a big and important process. Having someone who knows what they are doing in real estate is very important and I think that you can't go wrong working with Mike.

I can't speak highly enough about working with Mike Velez of BLDG Realty.  He was a true…read moreprofessional and a pleasure to work with from start to finish.  As a first-time homebuyer I had no prior experience or insights but Mike made the entire process smooth, transparent and as stress-free as could possibly be done. He took the time to listen to my needs and really understood what I was looking for in my decision to move from Chino Hills to the College Park area of Chino CA. Not only did he have an in-depth knowledge of the area, but he also provided valuable insights about the neighborhood, and local amenities. His attention to detail and excellent communication made me feel supported every step of the way. Thanks to Mike, we found our dream home in College Park, and the closing process was seamless.  Mike is a trustworthy, knowledgeable, and dedicated realtor.  I couldn't be happier and highly recommend him to anyone looking to buy or sell in the area.

I was very pleased with Jennifer. She was helpful and knowledgeable with the sale of my father's…read morehome. I would recommend her without hesitation!

Jennifer was very helpful and resourceful from the beginning. She listened very carefully to my…read moreconcerns and gave some great advice. She was not pressuring to sign anything but still provided great insight on home values when I asked her. Really appreciated her service!

My family and I needed an experienced realtor that could navigate the potential twists and turns of…read moremy grandfather's trust. Meridox turned out to be the best choice we could have made. Trung and Linh were consistent with their communications with us and kept us informed on all aspects of the listing, negotiations, and escrow processes. From our first meeting, they were well prepared and did their homework. Comps and initial estimates were extremely helpful. The most impressive aspect of their services was the negotiations, with multiple offers received, Meridox carefully orchestrated another round of bidding, culminating in us receiving the highest and best offer. Disclosures, paperwork, and escrow were a breeze. I would highly recommend their professional services to friends and family, and I would use them again in a heartbeat!

I thought I would never end up buying a house...so when I found my dream home just randomly driving…read moreby one day, I realized I didn't have any knowledge of how the process work. While my parents introduced me to a family friend who was a real estate agent, I had no idea how to go about finding a loan officer! After digging through Yelp/Google, I stumbled upon Meridox Mortgage that had stellar reviews and took a chance. I called Meridox and was put in touch with Trung Tran. I let him know that I didn't have any knowledge of how the house-buying process works, but he was incredibly supportive and assured me he would walk me through every step. Shortly after we finished talking on the phone, he sent me a list of items to provide for the pre-approval letter. Trung's turnaround was quick. I sent him my information in the evening and got the letter the next morning. My real estate agent used this letter to draft the offer...it was accepted! After my offer was accepted, the rest of the process was somewhat nebulous, but my real estate agent worked closely with Trung to help me through. Trung was with me every step of the way. He patiently explained how my monthly mortgage payment and closing costs were calculated and even helped me negotiate a home insurance offer. He even kept a close eye on the market and advised me when I should lock in the rate. I thought home buying would be more stressful, but it wasn't as bad as I thought because Trung made every step clear and was very on top of deadlines. From pre-approval to loan closing, it took just one month! Thank you Trung for being so diligent and patient in helping me secure my dream home! Trung was also very proactive in reaching out to me a few months later when interest rates dropped by about 1%. I had the honor of working with Trung again for my refinance, and it was also efficient and painless! I recommended Trung to my coworker recently when she was looking to buy a condo. Highly recommended to anyone who is in a market for a house to look into Meridox!! Thanks again for your hard work, Trung!!!