Everyone there is knowledgeable and caring!! From the front desk, to the technicians, to the PA, to…read morethe excellent Dr. Sivaraman, all are great in helping me manage my RA. And very little wait time!

I'll be seeing a new rheumatologist soon, but I thought I'd warn potential new patients about this…read moredoctor. Although this doctor may seem caring at first, things can still go quickly downhill. She hit a roadblock with me when it should have not been one. She lied to me in hopes that I didn't know as much about a certain autoimmune disease, so that she could refer me to a pain management specialist instead. I refused to be sent there. I really needed to advocate for myself so I could get further testing done. My insurance didn't cover my MRIs because she didn't provide the documentation needed to show they were medically necessary. I brought this up to the office. The lady at the front said she'd look into it, but she never called me back. For the last appointment I went to, I asked if I could have my medical documents back as I was getting new health insurance and was planning on changing rheumatologists. The front staff told me lie after lie about why they didn't have some of my medical documents and my X-Ray images that was on a CD. They will make up every excuse to not hold themselves accountable because they know I could sue them potentially. I brought this up to the attention of Angela and Mikayla who oversee the clinic and got banned instead. I'm sure some people have had good experiences at this clinic, but I wouldn't take any chances at all. I only kept going because my insurance provided a very limited number of rheumatologists I could see and the others didn't sound promising. Thank God I advocated for my myself hard and still convinced Dr. Sivaraman to prescribe me a DMARD before I stopped seeing her. Because of that medication, I was able to get back on my feet and start working again. She was about to make me someone else's problem because she didn't care to look into things more. It's thanks to me that I'm doing better. Maybe now, I can actually receive a diagnosis soon. Save yourself time and energy, and don't come here.

Front office staff, very nice. There was a bit of a wait but when you are in with the DR, you have…read morehis complete attention. So glad I found them.

a most excellent rheumatologist. have been his patient for over 5 years and never had to wait,…read morealways excellent front office service and always his full and complete attention. he's as good as a doctor ever gets and i have several doctors because of a congenital internal and external disease. this man has done his utmost to keep me comfortable and healthy. i almost hesitate to give him a good review because i'd like to keep him a secret, but he deserves an honest and glowing patient review!

Dr.Geslani is awesome and she will get down to whatever your sickness is. Thank you for helping me,…read moreI almost gave up.

I am thankful for finding this wonderful doctor. Yesterday was my first visit to this doctor's…read moreoffice, and it was a positive experience. The doctor examined me and had blood work conducted to further examine what is causing my joint pains. I look forward to my next visit because, at that time, he will have the results of my blood analysis. Doctor Giovanni Geslani was very good at explaining to me the types of arthritis causes. I am very optimistic that this knowledgeable doctor will provide me with the right treatment to help my condition, which I have experienced for more than a year. Thank you for my excellent first doctor's visit. I am looking forward to treatment and good health with my doctor's help.

From the moment I walked in it was peacefully relaxing. Belinda, RN was my provider and she was not…read moreonly knowledgeable but professional and caring. We love her. Treatments are beyond describing how pain and discomfort goes away gradually. THIS IS THE REAL MEDICINE. Thank you Belinda & Dr. Chernly for having this magnificent office open to help patients.

I am so thankful for their care the whole team the first class operation thank you for your healing…read morehands. I've had several setbacks with my health from accidents and I'm so thankful that I'll be back to work as a Paramedic soon to help. Serve the community. thanks to Dr. Ray and his All-Star team.

Our appointment reminder text said 1:15, so we arrived at 1:10. The appointment, per the staff, was…read more1:30 and the "just send it with an earlier time so patients get here on time." It is now 2:22- a full 50 minutes and still we sit in the lobby. The girl who hates her job and is clearly lazy, seems disinterested in customer service. She simply said Dr Basu is running late all the time every day, adding "do you want to reschedule?" No, I said. We've been waiting for 55 minutes without you or the doctor giving us an update. Very unprofessional and a horrible way of inviting new patients to your healthcare practice. Dirty lobby floor. Lazy front desk people who look likey need to run a mile. Doctors over 55 minutes late with no communication. AVOID THIS PLACE

Dr. Basu wrote a prescription for Tymlos for me on July 28, 2025. The prescription costs thousands…read moreof dollars per month. I applied and received approval for financial assistance from Radius Assist. Radius Assist needs for Dr Basu to complete section 6 and 7 on page 3 of their Program Application. Radius Assist has contacted Dr Basu's office by voicemail and email 18 times since 7/28. I have called Dr Basu's office 23 times since 7/28. I have spoken with Leslie and Taylor numerous times. I have left numerous messages for Staci Fiock, Dr Basu's nurse. I have not spoken with Staci yet. As of this date, the form has not been completed. I have been waiting 5 months for this office to complete the form so that I can get the medicine that I need to be healthy. Dr Basu's office is deliberately preventing me from getting my medication. Their behavior is unethical and unprofessional. I do not recommend Dr Basu or Heritage Rheumatology.

Dr. Roopa gets 5 stars, unfortunately, her medical assistant (or nurse or whoever), Amanda, and I…read morenever fit well, and I had to request not to see her ever again. Amanda made everything about herself, and I had to sit there and listen to her tell me about her own journey over and over at each visit. She constantly talked over me, one-upped me, and continued to make every appointment about herself to the point my husband said something to me about it when I didn't even bring it up to him...he never notices anything, so I was shocked. I never felt heard, and though I have no doubt she knew what she was doing, Dr. Roopa listens and says that I know my body, and would adjust accordingly and it always worked. Amanda would always tell me what worked for her, and didn't listen when I told her I knew my own body, and her methods for herself were not working for me, even though I tried them. She did give good advice, but it wasn't advice I needed at the visits. I haven't had issues with the front office staff or the nurses/techs. My BIGGEST complaint besides Amanda, is the fact I cannot see Dr. Roopa every visit. I hate going back and forth between her and the medical assistant. I have no issue with the current MA I see, but I don't like not seeing the same doctor every time. When I explained this to the front, they told me it isn't possible to see only Dr. Roopa. I've never had a practice like that before, and I already have medical anxiety as it is. and seeing different people triggers it badly. I explained this to the front and they wouldn't accommodate me. If Dr. Roopa weren't so amazing, I would've changed practices a long time ago. 3 stars because I'm so torn...

My last visit was in 02/2026…read more The customer service and patient interaction, again, continues to improve. I don't know if they're rotating their staff, but there seems to be different people each time I visit. I don't care about that, I just want the level of customer service to be consistent and to continue to improve. I adore my care team, they're always pleasant and when something is needed in between my visits, they are very punctual when completing the requests. Keep it up!

First time at the new location and it creates a positive first impression for clients and visitors,…read moreenhancing the Kane Hall Barry Neurology credibility and professionalism. The new location exudes a modern designs incorporating elements like natural light. Parking is a breeze. Medical staff iare professional , helpful, and caring. Dr Barry is amazing, professional and spot on. He is attentive, knowledgeable, and compassionate,. I feel comfortable discussing my concerns with him. He explains things thoroughly. I leave my office visit confident, informed and educated in manageing my diagnosis. I would highly recommend Knar Hall Barry Neurology to friends and family. I live in Midlothina 46 minutes away without traffic and I refuse to go anyone else. Thank you for all you do!

Piss poor service, trying to scam me and the VA billing me and the VA…read more DO NOT RECOMMEND. The VA hasn't even gotten a report from them. I will be reporting them to the Texas Department of insurance and the Texas department of veterans services. Pushed to the back of the line because I'm a vet and they don't pay as much.

Dr Cook was nice at first but that quickly changed. He kept charging for physicals by changing the…read morecode in his system because he was pushing referrals to other drs for things so said it was no longer a physical. He wanted me to have gastric bypass and I had explained I was concerned about it as I knew a couple people who almost died. His response was there is always a chance someone could die in surgery. Just very flippant and rude

Dr Cook is very unprofessional. Never knows why you are seeing him and doesn't try to care or even…read moreget to actually know his patients.. terrible Doctor