Right now 6/6-6-8 2025, it's free buses on any metro bus or train…read more Free parking on the weekends in the parking lot. Weekdays is $2/day. Cheaper than LA union station which is $8/day. Very hard to navigate. Google maps says they come at this time but we had to wait 10 min longer. None of the buses came at that time 8:36am. Also we weren't late either. We came at 8:29am. Google maps says Bay 25 but the driver was picking people up in Bay 19. I'm glad caught the bus or else Bay 25 is the other side of the bus stop and maybe it wouldn't even stop. Going to downtown, we had a helpful individual that said any one of these buses on the upper lots can get you there. There are stations on the bottom of the train stations so be on a look out of where your ride is located. Either upper or lower deck.

No bus service during lunch time between 12pm - 1:48pm. Can't they hire more bus drivers? They also…read moreneed food vendors or food carts upstairs or something when people are waiting for the bus!!!

I was pleasantly surprised that there was a local office that I can visit in person instead of…read morehaving to deal with trying to call on the phone. Second, they stay open until 6pm which is really convenient. All three women working were effective and friendly. It's located at the El Monte bus station. Parking was easy and the building was labeled Metro Express Lanes so I knew exactly where to go. I was relieved that I was able to resolve my issues. I feel so grateful.

I showed up to bring the paperwork from the dmv and the release forms since I have been receiving…read moreticket violations for a car that I sold a year ago, I showed up with my baby carting her in my arms and had the paperwork that the customer service agents asked me to take so show proof first of all the citations where to the name of my husband and to start off Tina the worker who "assisted me" Said that I needed my husband to be there to drop off the paperwork and I informed her how I was married to him and showed her my DL with my name and address and told her that he works during the same hours that they operate and that he can't miss work on top of me driving from West Hollywood to this location it's about an hour. Then she said that I needed to be an authorized person to do anything and I informed her that I have had this problem before over the phone whenever I called customer service and that he had already added me and I asked her to call the manager so she called Valerie and she repeated the same thing that I needed to be an authorized person and that I needed to call metro customer service. I got on the phone and called metro customer service and put the phone on speaker so that they could both hear that I was in fact authorized to call or do changes and now Valerie said that I she needed to speak to my husband and at this point I am pretty upset they are not being helpful they keep giving me excuses and my baby is fuzzy and crying I have been here for about 20 mins already they spoke to my husband and then proceeded to tell me that I had to fax over the information or mail it!!!! Are you kidding me they made me go thru all this hoops to no even resolve my issue, worst customer service ever you guys need to make sure to hire friendly, helpful and welcoming people not this kind of workers sooo disappointed. I have never had a problem with workers at the customer service call center but the ones in the office are a joke

Missed the train at another station due to their parking permit policy and had to do algebra to…read morefigure out "If a train leaves the station at 9:15 a.m. and you are driving to catch up with train and hop-on, at what time and where will you be able to catch up with the train?" The answer was El Monte Metrolink station at 9:55 a.m. on Saturday. The Metrolink app is a life saver because you could purchase a ticket through the app and not have to budget time to purchase a ticket at the kiosk at the station and risk missing the train. The El Monte Station has LOTS of free parking and the track is right there with no bridge to cross to the other side of the track. I paid around $4 to get to L.A. Union Station from here and it was 2 stops away. I met some very cool people there that were also very helpful. If you're going to a dodger game and don't want to drive into L.A. this is a great station to park your car. Once you're at union station there's free shuttles to Dodger Stadium and it's honestly the way to go.

The machine where you pay the parking is not working. And this is the second time I take the train…read morefrom here and that machine is still not working and it took my $3.

Current location of Yelp entry is off by 5 miles so didn't appear on my search when trying to…read morecheck-in. So inadvertently created this entry. This station is now part of the blue line (the A train), and connects all the way down to Long Beach without a transfer. It is located in a nice residential area, within easy walking distance to the high school.

One of my favorite's stops in LA! Outdoors, charming, with lush vegetation in old historic South…read morePasadena. It's like an old train station in Europe, with great buildings around, a small park, a historic museum, nice sculptures. It's wasy to figure out what platform to get on, your regular machines to tap and add value on your card. Nice benches to sit on (normal ones for a change!) and relax till your next train. We didn't mind that we missed a train, enjoyed hanging out, admiring the view. Shady spots and you can see Michael Myer's house from the original "Halloween" movie from there! An extra bonus for horror fans!

First time taking the shuttle from Pasadena to the Hollywood Bowl (HB). The HB has a link on their…read morewebsite to purchase Shuttle or Park&Ride transportation tickets. The Los Angeles Philharmonic Assoc (LAPhil) operates the HB venue. I didn't know some events are sponsored by the LAPhil, others are rented out to outside agencies and have different methods to purchase concert and transportation tickets. I tried to get a transportation ticket for Arcadia Park, but it was not on the list. I called the Box Office and was told Arcadia and Rowland Heights are only available for LAPhil events. I am writing this review so others who live in the Eastern part of LA County will know Pasadena is the best option (when Arcadia or Rowland Heights is not available). The cost was $12.45 for a round-way ticket and includes the price of parking at the Pasadena structure. You must park on Level 3 or 4, walk down to Ramona Street and the HB bus will be waiting at the time designated on your ticket (4:30, 5:30 or 6PM). The bus was clean, it took about 45 minutes to arrive. The bus dropped us off in Lot B, and will take you back to Pasadena 20 minutes after the show ends. It was a good experience, the price was a good deal! NOTE: You can take a chance and buy a ticket the day of the event at the bus stop, but if it is full, you will have to drive all the way to the HB. Save yourself a headache and buy in advance! Sincerely, Rosemary

Leave the driving to someone else when you go to the Bowl.$6 round trip is such a deal. The…read morechartered buses are very comfortable with air conditioning . It is so nice to not have to deal with LA traffic. You must make reservations online prior to the event Oh No!!! Update... the bus broke down to the bowl , luckily we were on Cahuenga and walked down the block and trudged up the hill. We had a woman on the bus who was blind , hopefully they made arrangements for her to walk the 1/4 mile or so. Now my sister tells me last time the bus stopped 3 times due to issues but made it to the Bowl. Well I still enjoyed the ride.

Generally this is the least stressful and most efficient way to get to the Hollywood Bowl. It's a…read morefraction of the cost of a rideshare or parking and it gets you there. Stars off because they have changed the dropoff location of the buses to a parking lot, instead of dropping you off right at the ticket windows. If you are disabled and can't do the walk from the parking lot, you will now need to wait for a golf cart to take you the rest of the way. No worries, they have the cart, but it's less convenient. The bus has a lot of passengers getting loud and obnoxious. Also, I did not appreciate driver Mohammed stumping for tips multiple times, including asking the passengers directly, waving around a tip jar and even posting his Venmo.

The very best way to get to the Bowl! No hassle, pay a few dollars, get on a very comfortable bus…read morethat drops you off at just the right place, and enjoy the performance. Couldn't be easier

Better programs elsewhere. Don't let what you see with your…read moreeyes delude you. Just because it is new-looking. Poor service delivery.

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