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    El Monte Bus Station

    2.8 (41 reviews)
    Open Open 24 hours

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    C.E. B.

    Nice experienced On how they run their public transportation services Would this be an Los Angeles very useful to get downtown

    Driver with no mask during a PANDEMIC
    Joleen C.

    As of today I was informed that bus drivers are not required to wear masks or any PPE to protect the passengers. When I confronted the driver about not wearing a mask I was told to "mind my fucken business" This is a public health issue AND this is public transit. THIS IS MY BUSINESS!!

    Vroom vroom ;)
    Leo Z.

    Metro bus station. Great public transportation around San Gabriel Valley, DTLA, and towards San Pedro. Schedules vary check out Metro.net for more accurate scheduling. Connecting lines include Montebello, El Monte, San Gabriel, Greyhound, local neighborhood, and Access. Parking available, bike hub, Uber/Lyft on location, and restaurants nearby. ADA (Wheelchair access) is present at all times. Take a bus for your goodtimes, ditch the traffic, and leave that stress at work or home. Let the bus operator take care of that. Get to DTLA to Brew bars, museums, art gallery spots, or a farmers market. Have some fun.. something new to try out :)

    The busiest bus in the station!
    Dora H.

    Definitely improved since the renovation, parking in the main lots usually fill up by 9 am on most weekdays, usually Wednesday being the busiest in which you're lucky to even get a spot! If you're in a hurry, I recommend heading straight for the overflow parking lot in the next block south of the station. (But you never know, some people do leave!) The bike hub is a nice added feature, and the staff seem helpful enough. There are maps and screens that can also help you find your bus terminal. Plenty of security patrolling the area, especially near the back lots since there is a bike path that connects from there. The only qualms I have is during rush hour and those nasty speed bumps. There is only one way in, and one way out. With foot traffic blocking the intersections it can become a hassle. Those speed bumps, seem like they're built to ruin your tires and suspension. I understand that it's for safety, but I know you can also create speed bumps that aren't as damaging too.

    New attempt to alleviate the massive lines for the Metro Silver Line. (Not my fault she stood so close to the sign!)
    Vienna T.

    Get your running shoes on! Your ride awaits! This station serves its purpose. There is plenty of parking spaces, security, and helpful staff if you are lost or have questions. #1 thing I like most is how secure I feel when traveling home around or post midnight after a concert or when I'm out with friends and don't plan on driving. All patrons are informed whenever there are changes to the lines, improvements to the system or if some buses are operating on a holiday schedule. Keep your Tap card fed, and pay attention to its expiration date and you'll be fine. Also, give yourself enough time to park and hustle to your stop! There is a lot of ground to cover! This is where I get my cardio on! ;) **Keep in mind that if you have problems with your bus' punctuality, address their headquarters, not this station! (Unless it was related to construction delays.)

    METRO TAP CARD
    Christie C.

    My first time since I was kiddo taking the Metro to DTLA for jury duty and had a great experience. I needed to meet my person by 6:45am and as usual I was too early. While waiting for him, I went to the kiosk and bought my Metro card. I believe you don't have to buy a card as you can still drop money on the bus. I didn't mind buying one for $1 as I may need it in the future. I opted to buy the all day pass for $7 (plus $1 for card) as I wasn't quite sure where else I may go. My person finally arrived and we headed to the bottom level and got in line for the Silverline. The buses arrive quite often and boarding and getting a seat was no issue. There are about 3-4 stops before you hit DTLA but leaving from the stating at 7am, I was only 5 minutes late for jury duty. The ride is approximately 30 minutes...at least to the courthouses. There is stop in front of City Hall and another closer to Stanley Mosk. I got off at City Hall and walked to Stanley. Once my day was done, walked back and soon the Silverline arrived and I boarded. I have to say, it's was very nice not battling traffic today. Just got on, found a seat and relaxed. I definitely enjoyed my Metro ride and if I ever work in DTLA, this may be the way to go! Note-of course there are many many different routes, I shall learn others but for now, getting to and from DTLA was a breeze.

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    7 years ago

    Went in to get a bus pass and the heavy guy behind the counter wasn't too friendly. What a Dixk!!!

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    Ask the Community - El Monte Bus Station

    Do I need to buy permit for drop off?

    No permit needed for drop off.

    Where are the restrooms located here? Are they clean? Does someone need to unlock the door for me?

    The public restrooms are located on the lower level between elevators two and three. They try to keep them as clean as possible but I would say that they're not always clean.

    What hours are the overnight parking period?

    I don't know the hours. I've left my car overnight several times, sheriff's don't seem to mind. Just don't park in the "employees only" section, tailgate or do burnouts and you'll be ok.

    Is it free parking or do I have to buy a permit?

    Effective 08/28/2017, parking is now $2.

    View All 5 Questions

    Review Highlights - El Monte Bus Station

    My first time since I was kiddo taking the Metro to DTLA for jury duty and had a great experience.

    Mentioned in 3 reviews

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    Metro Express Lanes

    Metro Express Lanes

    2.1(28 reviews)
    0.0 mi

    I was pleasantly surprised that there was a local office that I can visit in person instead of…read morehaving to deal with trying to call on the phone. Second, they stay open until 6pm which is really convenient. All three women working were effective and friendly. It's located at the El Monte bus station. Parking was easy and the building was labeled Metro Express Lanes so I knew exactly where to go. I was relieved that I was able to resolve my issues. I feel so grateful.

    I showed up to bring the paperwork from the dmv and the release forms since I have been receiving…read moreticket violations for a car that I sold a year ago, I showed up with my baby carting her in my arms and had the paperwork that the customer service agents asked me to take so show proof first of all the citations where to the name of my husband and to start off Tina the worker who "assisted me" Said that I needed my husband to be there to drop off the paperwork and I informed her how I was married to him and showed her my DL with my name and address and told her that he works during the same hours that they operate and that he can't miss work on top of me driving from West Hollywood to this location it's about an hour. Then she said that I needed to be an authorized person to do anything and I informed her that I have had this problem before over the phone whenever I called customer service and that he had already added me and I asked her to call the manager so she called Valerie and she repeated the same thing that I needed to be an authorized person and that I needed to call metro customer service. I got on the phone and called metro customer service and put the phone on speaker so that they could both hear that I was in fact authorized to call or do changes and now Valerie said that I she needed to speak to my husband and at this point I am pretty upset they are not being helpful they keep giving me excuses and my baby is fuzzy and crying I have been here for about 20 mins already they spoke to my husband and then proceeded to tell me that I had to fax over the information or mail it!!!! Are you kidding me they made me go thru all this hoops to no even resolve my issue, worst customer service ever you guys need to make sure to hire friendly, helpful and welcoming people not this kind of workers sooo disappointed. I have never had a problem with workers at the customer service call center but the ones in the office are a joke

    Photos
    Metro Express Lanes - Nowhere does it say that you need a transponder

    Nowhere does it say that you need a transponder

    Metro Express Lanes - Next to Foothill Transit hub

    Next to Foothill Transit hub

    Metro Express Lanes

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    Metro Express - Line 484

    Metro Express - Line 484

    2.0(2 reviews)
    0.7 mi

    You know, I don't know ... much about public transportation, obviously…read more If you don't mind guys who are nearing 60-years-old, with the top row of teeth missing, with barf on their breath and that randomly talk to you about Tool, The Killers and a bunch of classic rock bands, then ... maybe you could feel safe taking the bus alone. I didn't. Plus I had to wait an hour on Sunday for this line. That's way too infrequent for my gas-fueled ass. It took me three hours to get home ... I guess that's not bad considering this was my first time trying out public transit in LA. I took the Metro Red Line from Hollywood & Vine to Union Station, pissed like a bitch and then hopped on the last Metrolink train out to El Monte and then proceeded to walk five minutes and hop on a bus .... an hour later. Now I'm prepared for next time I take this line - get piss drunk, and ride public transit ... it'll make the experience go by a lot faster. Or at least it will fuel the barf aroma on the bus. Now who's saying I don't help make a "green" environment?

    Um tried taking this today. Since it was sunday, i waited a long time. I was waiting for it near…read morePershing Square to take it to El Monte. It finally came, I get on, tap my bus pass then the driver yells " Hey hey! come back its another dollar twenty!". I was like why?! and he said because its an express bus. I didnt have another dollar twenty, thats why i pay for a monthly bus pass, to ride the bus, its already paid! Metro is so stupid for charging another dollar twenty to get on this crappy bus. What a jip.

    Photos
    Metro Express - Line 484

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    El Monte Bus Station - publictransport - Updated May 2026

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