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    Foothill Transit

    2.2 (11 reviews)
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    5 years ago

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    9 years ago

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    7 years ago

    worst bus service!!! never on schedule and yet they're going to raise their fares!!! i wish i had another alternative!!

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    Metro Express Lanes

    Metro Express Lanes

    2.1(28 reviews)
    0.0 km

    I was pleasantly surprised that there was a local office that I can visit in person instead of…read morehaving to deal with trying to call on the phone. Second, they stay open until 6pm which is really convenient. All three women working were effective and friendly. It's located at the El Monte bus station. Parking was easy and the building was labeled Metro Express Lanes so I knew exactly where to go. I was relieved that I was able to resolve my issues. I feel so grateful.

    I showed up to bring the paperwork from the dmv and the release forms since I have been receiving…read moreticket violations for a car that I sold a year ago, I showed up with my baby carting her in my arms and had the paperwork that the customer service agents asked me to take so show proof first of all the citations where to the name of my husband and to start off Tina the worker who "assisted me" Said that I needed my husband to be there to drop off the paperwork and I informed her how I was married to him and showed her my DL with my name and address and told her that he works during the same hours that they operate and that he can't miss work on top of me driving from West Hollywood to this location it's about an hour. Then she said that I needed to be an authorized person to do anything and I informed her that I have had this problem before over the phone whenever I called customer service and that he had already added me and I asked her to call the manager so she called Valerie and she repeated the same thing that I needed to be an authorized person and that I needed to call metro customer service. I got on the phone and called metro customer service and put the phone on speaker so that they could both hear that I was in fact authorized to call or do changes and now Valerie said that I she needed to speak to my husband and at this point I am pretty upset they are not being helpful they keep giving me excuses and my baby is fuzzy and crying I have been here for about 20 mins already they spoke to my husband and then proceeded to tell me that I had to fax over the information or mail it!!!! Are you kidding me they made me go thru all this hoops to no even resolve my issue, worst customer service ever you guys need to make sure to hire friendly, helpful and welcoming people not this kind of workers sooo disappointed. I have never had a problem with workers at the customer service call center but the ones in the office are a joke

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    Metro Express Lanes - Nowhere does it say that you need a transponder

    Nowhere does it say that you need a transponder

    Metro Express Lanes - Next to Foothill Transit hub

    Next to Foothill Transit hub

    Metro Express Lanes

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    Metro Express - Line 484

    Metro Express - Line 484

    2.0(2 reviews)
    1.1 km

    You know, I don't know ... much about public transportation, obviously…read more If you don't mind guys who are nearing 60-years-old, with the top row of teeth missing, with barf on their breath and that randomly talk to you about Tool, The Killers and a bunch of classic rock bands, then ... maybe you could feel safe taking the bus alone. I didn't. Plus I had to wait an hour on Sunday for this line. That's way too infrequent for my gas-fueled ass. It took me three hours to get home ... I guess that's not bad considering this was my first time trying out public transit in LA. I took the Metro Red Line from Hollywood & Vine to Union Station, pissed like a bitch and then hopped on the last Metrolink train out to El Monte and then proceeded to walk five minutes and hop on a bus .... an hour later. Now I'm prepared for next time I take this line - get piss drunk, and ride public transit ... it'll make the experience go by a lot faster. Or at least it will fuel the barf aroma on the bus. Now who's saying I don't help make a "green" environment?

    Um tried taking this today. Since it was sunday, i waited a long time. I was waiting for it near…read morePershing Square to take it to El Monte. It finally came, I get on, tap my bus pass then the driver yells " Hey hey! come back its another dollar twenty!". I was like why?! and he said because its an express bus. I didnt have another dollar twenty, thats why i pay for a monthly bus pass, to ride the bus, its already paid! Metro is so stupid for charging another dollar twenty to get on this crappy bus. What a jip.

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    Metro Express - Line 484

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    Foothill Transit - publictransport - Updated May 2026

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