My baby began experiencing concerning symptoms over the weekend of 7/18 and 7/19. I tried to get…read moreher into see her established vet, since they had her history and knew how here behavior was. I called first thing when they opened at 9am on 7/20. When I finally got through they were not helpful in getting us into see them. I found Mission Veterinary Clinic and contacted them. They were able to get us scheduled with an appointment that same day and they ended up moving her appointment time up because they were concerned about her. Upon our arrival, the staff was helpful and welcoming. The vet tech that called me and attended to us was amazing and so compassionate. As well as the veterinarian. They discussed every result with us and walked us through some next steps. They didn't hesitate to answer any questions. Ultimately we were referred to Roadrunner Veterinary Services as a critical care overnight stay. After some consultation on 7/21 with the veterinary staff at Roadrunner, they agreed to let me take my baby home to try some at home care. They said she needed a follow up appointment to run follow tests within two days. I called Mission Veterinary Clinic and they were willing to see her one more time but that I needed to follow up with her primary vet as well. She had an appointment scheduled on 7/24. Unfortunately I had to say goodbye to my baby on July 23. I called to cancel her follow up appointment with Mission Veterinary Clinic and shared with the woman I spoke to that I had to put her to sleep. She expressed her condolences to me and to let them know how they could be of support. I received a card in the mail from Mission Veterinary Clinic. Which to date, I can't bring myself to read but I greatly appreciated it. We were only seen at Mission Veterinary Clinic once and I received more compassion and support from two different vets (Mission and Roadrunner) that I have never been to than from an established vet I had been going to for years.

I want to thank everybody at Mission. You were so sweet and kind to me when we had to put Dusty…read moredown I'm definitely going to get another dog and I will make sure that we come to Mission for his or her care. Thank you so much. You are so kind love

We were having problems with our old Vet. Close friend recommended Pawz To Care…read more Our Great Dane had a quick growing mass on her chest, the the old vet was just blowing us off. We called, told them our situation, they were able to work us in within a few days. After hearing our concerns, examining our baby, the vet gave us several options, which we immediately wanted this mass removed. The vet tagged team with another vet in the clinic, getting the surgery scheduled in the next few weeks. Everything went well, aftercare was explained, all our future concerns were addressed, follow up scheduled. The professionalism of their staff, great customer service skills, & skill set of both Vets will keep us at this great facility. Building was clean, large parking area, easy access to animals, makes this a wonderful place for all. We Highly recommend them

We had two litter mates who we had to have euthanized recently for kidney failure. And the two…read moresisters died within a month of one another. Suffice it to say, my wife and I were devastated. This will be the first time in our 49 years together that we will not have a cat. The staff at Pawz to Care were sympathetic and supportive and loving. Dealing with grieving pet owners must be tremendously hard on the employees but they were thoughtful, got us in in a timely manner. They brought us into a private room as soon as we arrived and in each sad visit treated our two girls with patience and respect. The process of losing your beloved pet is heartbreaking, but Megan, who provided the end of life service was sympathetic and caring. She told us helping a failing pet to die in peace and dignity was the greatest give we can offer. And they have been terrific and caring for office visits as well.

I was an established cat owner/patient. They had moved. I knew that, but it didn't make finding…read morethe place any easier. Montgomery in that area has so many shops crammed in on the southside. Also down to a couple of lanes along the way. Called and let them know I would be there and asked for specific directions. Got there no later than one minute. While putting my car in park in the Clinic lot, a call came through. and I was told I would have to wait. Went inside immediately with my howling cat after travelling there with the screaming all the way; my nerves were shot. Did multiple u-turns to get there. I arrived at 15 minutes after the appointment time and was told I would have to wait, with my screaming cat, until 4:30 to be seen by Dr. Kaza. I understand 15 minutes, but they had moved, I was not familiar with the area they moved to, I had a howling cat, I made several u-turns to get there during 2:30 traffic on Montgomery, and it was a wellness check. Tell me you couldn't have gotten the cat in for a wellness check without having to wait an hour and a half. Given the circumstances, they could have done much better without me having to take the time, and deal with the anxiety (both me and the cat) for another appointment, or the 90 minute wait. The best part was when the receptionist told me as I walked out, "we sent out an email". Tell me how that helped. I knew they moved. Just pissed me off even more. Needless to say, for a perfectly healthy cat, I'll be going elsewhere. And yes, I agree with others, reception was of no help. Or the Vet. No understanding. Zero compassion. Lousy solution. So upsetting.

Honoring the price they gave you on a product you are purchasing. Improve the front desk experience.read more

Was very impressed!!…read more I had never heard about Valley Vetco. I was stressed and in a bind with very little time to get these shots for my 3 little guys. My dog sitter wasn't able to make it, so I had to reach out to board them. They all needed the influenza shot in order to board. To my surprise Valley Vetco had a shot clinic. I met one of the most wonderful, caring and kind Vet, Dr. Barbara Maxam. I was so impressed with her kindness and knowledge. It would be an honor for me if Dr Maxam were my regular vet. Since covid it's been difficult finding someone I'm comfortable with and can trust, until I met Dr. Maxam. She is a true gem and asset to Valley Vetco. I'm a believer!

First off, they do not tell you that the only way they will refill RX for heartworm is if you test…read morewith them every year, even if you are treating yearly. That would be okay if they knew how to do a draw, as I had to ask the tech to shave my dogs paw so they could actually do a comfortable draw instead of guessing and sticking him in the wrong area not once, but twice. We have moved over to a much better experience where they can do a comfortable draw and they test every 2 years, if you have been treating year round. Dr. Levinson I would recommend over this practice and it's the same price, overall and they will allow you to fill on Amazon, which Valley Vet CO will not do. Dr. Levinson 505-890-8810. Do yourself a favor and take your animals here instead. The difference is night and day with the level of care received as well as the professionalism received and not combative with poorly trained techs as they are at Valley Vet co.

I am so impressed and so grateful with the entire staff at this animal hospital. Having relocated…read moreto Albuquerque three years ago I found it very difficult to find a new vet. And then I really had to find a vet when I realized one of my cats was having an issue with his mouth and his teeth. After a lot of research and calling a lot of animal hospitals I finally settled on La cueva. On our first visit, I was impressed that the exam room had some ambience soothing music, they used a spray to calm the cat, and every nuance of the room and the exam was for the comfort of the animal and owner. After that first visit I scheduled a follow-up surgery for my cat to have his teeth cleaned and or removed. Unfortunately, due to extreme . Dental disease my poor little 6-year-old boy had to have all of his teeth removed 2 days ago. Going through something like this can be very stressful. My cat also has a heart murmur and so when we arrived at the animal hospital I was told he was the only surgery for the day and that there would be two techs overseeing his care along with the veterinarian performing the surgery. Post surgery they sent me home with everything I needed to care for my little boy including syringes with prepared doses of pain meds and anti-inflammatories. They gave him a two week dose shot of antibiotics so I didn't need to worry about that. It's been two days now and I see an extreme difference in my little one. He is recovering very well and is already looking much happier and healthier. I am so grateful for Dr Kim and her staff. I have three other cats that I will be bringing here. Many thanks for the good care.

We are delighted to endorse Dr. Vivian Cimbal, a veterinarian who epitomizes professionalism,…read moreefficiency, and compassion towards animal-loving families. During our dogs' annual checkup, Dr. Cimbal devoted ample time to addressing our concerns, providing thoughtful suggestions about caring for aging pets. The practice is exceptionally well-organized, enabling callers to consistently reach a person. Now that we have a new puppy, La Cueva Animal Hospital is our top choice for veterinary care here in Albuquerque New Mexico

Relocated to the area and searched high and low for a new vet for my senior dogs, Coco and Jazz. I…read morecontacted several vet hospitals on the Westside and in Rio Rancho and simply never felt that any were a good fit until I made contact with Southwest Veterinary Medical Center! I initially submitted an online inquiry and was contacted promptly after submitting. The front desk/reception staff were kind, professional and very helpful. They listened to my needs and concerns and promptly scheduled appointments for my pups with Dr. Romero. After several appointments and interactions with the team and Dr. Romero, I cannot say enough great things! Dr. Romero truly loves what she does and it shows! She is extremely knowledgeable, professional, caring, compassionate and is a great communicator. Pricing is very reasonable, the facility is warm and inviting and CLEAN!!! Also, no idea what others are referring to about the admin staff and ladies that answer the phones but I've called over 20 with various people answering the phone and it's always a positive experience. I'd give this place 10 stars if I could!!

Do not be ridiculous Daniel, this is NOT a "vendetta" review. I was a client for over two decades…read moreand you allowed repeated inappropriate and unprofessional behavior from an employee. Alicia heard and witnessed Breanna's rudeness and I have to admit, a staff member barging into a room (without knocking) and aggressively confronting a client (rather than going to his/her supervisor) took my breath away when I had simply asked her name. Amazing that Daniel allows this type of behavior from an employee who threatened to quit repeatedly. IF this was a "vendetta" review Daniel, I would post about Scout. Leave it.

Our 18 year old puppy needed dental work. Last year she had some problems with anesthesia so we…read morewere a little leery. After the exam we discussed procedures and learned they have access to an anesthesiologist that specializes in animals. So that's a relief. On the appointed day we arrive and are taken back to the exam room to meet with the anesthesiologist. She carefully went over her portion of the procedure, the approach to getting our pup to sleep and a time restriction on the vet to further insure safety. When it was over, I got updates from vet, anesthesiologist to let me know how it went. Plus the tech went over in great detail what was done complete with pics. We appreciated the thoroughness and professionalism of all involved.

There are vets and then there is Dr. Bannon. I adopted a cat who needed dental surgery immediately…read more My local vet referred me to Veterinary Dentistry and Oral Surgery since surgery was too much for her. While the clinic was booking out months in advance, they saw me almost immediately and scheduled a surgery for the following week. The moment Dr. Bannon examined my cat I knew I had come to the right place. She knelt on the floor of the room with my cat. That showed me she was a true animal caregiver. The room was warmer and more welcoming than any other exam room I'd ever been in. Dr. Bannon precisely diagnosed my cat, explained everything in detail. She was so kind, personable, and reassuring with my cat and me - a combination rare in any medical practice. The clinic has board certified dental veterinarians and the experience behind the practice is palpable in every detail. The staff is superb. From Pam at the front to the nurses who lovingly cared for my cat during our visits and the amazing Dorothy who on the day of surgery was in touch with me by phone during every phase. The surgery was done impeccably. The aftercare paperwork was immaculate and thorough. My cat recovered quickly and well. I am forever grateful for this incredible place.

My dog has his own Facebook, this is what he posted... I got hurt today and my humans were so…read moreworried that they immediately took me to #vegerforpets (and that's when I realized how much they love me, because they didn't care about the cost, they just wanted to find out what was wrong and for me to feel better)! The humans at VEG were awesome! They gave me pain medication, loved on me/complimented me, took x-rays to make sure my leg wasn't broken (it's sprained), reassured my humans constantly and gave my humans anti-inflammatory meds (and pain medication) for me and directions on how to give them to me when they sent us home... they were both professional and kind! My humans said they will definitely recommend this place!

About a month ago, I had to bring my chiweenie Yuki in after I suspected she ate gum. I called…read morefirst before I brought her in and whoever answered was very kind and helpful. When I arrived, I was helped right away and they were just so wonderful through the whole experience. It's an open concept ER and it was very comforting to be able to see and be with your pet while they're being looked at and treated. My dog and I were at the ER from 7 pm to 6 in the morning and Dr. Godfrey and the vet tech (Maya? I can't remember very well :( ) were so patient and compassionate. I was able to do a payment plan as it was pricey (but understandable since it was an emergency and labor + medicine + testing is not free!! I think people forget that when they complain about pricing). Throughout our night there, I witnessed how amazing the staff was with people coming in and how kind, efficient and supportive they were no matter what the situation was. My chiweenie is doing great now and I'm so happy to know that VEG ER is around in case that my gremlin gets into trouble again...