Was very impressed!! I had never heard about Valley Vetco. I was stressed and in a bind with very little time to get these shots for my 3 little guys. My dog sitter wasn't able to make it, so I had to reach out to board them. They all needed the influenza shot in order to board. To my surprise Valley Vetco had a shot clinic. I met one of the most wonderful, caring and kind Vet, Dr. Barbara Maxam. I was so impressed with her kindness and knowledge. It would be an honor for me if Dr Maxam were my regular vet. Since covid it's been difficult finding someone I'm comfortable with and can trust, until I met Dr. Maxam. She is a true gem and asset to Valley Vetco. I'm a believer! read more

Online signup is not intuitive and wastes time when they just decline the appointment. Very poor business practice. Apparently they can't handle any vet visits except to give vaccinations. "Vetco" for a name is a stretch considering how little service they offer as "vets". I'm not sure what they do but...wow. read more

Great pricing, great service for our two boy cats, and efficient. Our boys (two orange male cats less than 8 months old, were treated with efficiency and care. They came home the same but having been sterilized. read more

Always giving their best. I've been going since 1994 with my cats I have always recommended this clinic as the prices are unbearable and leave with a great cup of coffee from Trifecta! read more

Has the boy neutered here. Odd process... everyone arrives at the same time and then they check people in based on who can stand closest to the door. Not exactly a fair process. A man with his daughter was there first with a large dog. He was extremely polite so people who were able to hold their very small animals just passed him to stand at the door. IMO I feel like they could stagger the process or call people up in the order of when they scheduled. The waiting area was sparkling clean. The staff was friendly. Picked up the boy at the end of the day around 4:30. It was worth paying the fee for the extra pain pills My boy is extremely energetic and this helped him sleep a lot the first few days. He healed up nicely with in the 2 weeks. I would recommend checking the clinic hours if there is a holiday close. If your dog/cat has any problem with the incision and they are closed you will have to go the ER. So that the down side. However the cost was very reasonable. For a basic shot & neuter clinic - pretty good. I probably wouldn't recommend taking a teacup here without asking some additional questions. My 16 pound terrier had a good experience. read more

I took my cat in to get neutered and all his shots everyone there was super sweet and gave me more than enough information on the entire process and what to expect. When I picked him up he was in much better shape than I thought he would be in and has since healed greatly. You can really tell these people love what they do which makes the experience even better knowing your animal is in great hands with people who truly care. read more

i brought my puppy in to be spayed, I did everything on line prior to her appointment. They committed with me via email up to the day before her appointment. Great customer service, well organized and everyone was very friendly. Her surgery went well and we highly recommend to all those looking for vet services. Thank you so much read more

Valley Vetco - E'lúshá after surgery on the way home - Veterinarians Near Me - Albuquerque, New Mexico

made me wait even though I made a vaccine appointment and paid a deposit. Not fun to wait with a crying scared kitty

I called to see if I could get my dog shots we needed to update and they were not able to get us in right away and I needed them for travel. They gave me the name of Valley Vetco and the staff was extremely friendly and knowledgeable. read more

I have been to valley Vetco twice now for my puppy to have his shots. The first time, the lady with black hair that had blue in it was very unfriendly. She did not agree on the breed that was typed on the paper that I got from a vet where I got my puppy and insisted on writing what she thought his breed was. I was not impressed but was not in the mood to argue with her. The last time I went, that particular lady was one of two giving the shots so I did not have to deal with her again, thankfully. My puppy is due his third shot next week. Really hope the blue haired lady is not working when I go. Apart from that one staff member, the place is run well and was clean. read more

This place is the worse! I made a first time appt.for my dog. I made my appt on line. They took 10.00 out of my checking acct. When I called to ask someone to call me back to verify the time and day they never called me back. I've tried calling several times..never to be returned. Then I FINALLY reached someone by phone..they tell me I missed the appt and was a NO SHOW. They refused to give back the 10.00. I would NOT go here they will screw you over! read more

Valley Vetco is the place to be for you furry friends medical needs! They have taken care of my dogs from the beginning way back in 2008 and my future pets will definitely be Valley Vetco attendees. The staff is always so knowledgeable and courteous. The prices for shots are very affordable as compared to the other vets in the city. The waiting room is clean and spacious. Overall they're running a business that is truly "Top Dog" read more

Valley Vetco - Veterinarians Near Me - Albuquerque, New Mexico

Five star for shots. I brought my six month old female rotti shepherd mix in for her rabies vac and an other immunization. My rat terrier came along for support. My big pup is really sensitive. The vet gave her the two shots while her assistant scratched my pup's head, spoke to her calmly, and treated her with high quality soft beefy treats. My pup was "unfazed". I was worried about the previous bad reviews of "owner bashing" and the staff being insensitive. I was willing to trot outa there if that happened, but everyone was kind and professional. My dogs and I were treated very well. read more

Great prices and the front desk was friendly. The wait wasn't the best but for the price I'll wait in line/ in my car. The other thing, I asked them to check my dogs microchip and the girl came out a couple Minutes later and told me my dog didn't have one. She said she could do it it would just be $40 or $50 o can't remember. I then called animal kingdom to verify, because I was told he was microchipped. They confirmed he was, I mentioned it to the girl and she went back in and came out shortly after and said oh yeah he is it moved towards his back since he is now older. I was glad I checked because I saved some Money. Overall, not the worst experience. I would still go back. read more

I appreciate the affordability of this place but , the manager needs to invest in a digital scheduling system, to keep track of appointments, it's much easier on book keeping and will allow ease for both workers and clients through the process, walking should be emergency based only all other should require online scheduling. Non of this hunger games stuff they pull off for sign boards. read more

I took my dog in to get her heart worm test and vaccine. Although the office is very busy the staff was friendly and professional! Pricing is reasonable and I didn't mind the wait. read more

This was one big mess , waiting up to 31/2 hours for my dogs to get their vaccinations. I know it's COVID but really one one Dr. to administrat these shots are this was ridiculous. Have to stay and wait in your car until you are texted. For those people that have three or more pets really need to use this facility but really get more help and make it better for the customer..extremely upset. read more

I have been going to Valley Vetco for many years. I have always had good service there. Not this time. March 19th, 2022 I took my new boxer puppy for her 4 month shots. Karina was the one that checked me in, verified I was there for parvo, distemper, and her rabies shot. I said yes. Paid my bill and was told where to wait until my dog went back. Person from the back took her as I waited in the waiting room. When she brought her out she verified the shot, a combo, that was given and also mentioned it contained Leptospirosis. I was livid. I did not want my puppy to have that shot. When I told her this she said they follow protocol and that was part of it. Said if I didn't want the shot I should have stated that when I checked her in. I didn't feel the need as Karina verified what I was there for and she did not mention this vaccine. I was totally freaked out. My sons boxer went into shock after this shot. No apology, argumentative, and not friendly. Was told I was welcome to wait an hour in case my dog had a reaction to the vaccine. I had already been there waiting outside two and a half hours waiting my turn to be seen. After the vaccine was given I waited another 30 min before I left. I approached Karina, the girl that checked me in, and expressed my concern and displeasure that she did not disclose all the vaccines my dog was getting. Her response was that I didn't need to get all up in her face about it. Again no apology. Also rolled her eyes at me. Unprofessionalism to the max. Pre covid staff was helpful and always professional. Post covid front office staff is very unprofessional. There are many choices where I can take my animals for vet care. I don't need to put up with unprofessional staff. I will take my animals elsewhere because of this experience. I can't help but wonder if the vets there are aware of how unprofessional their staff is. read more

The Vetco is on the same building as a coffee shop which has outdoor seating. People who are at the coffee shop get upset and cause scenes when dogs are barking. There is no sign at Vetco that says people cannot sit outside on the bench by the doors. Also On the website it does not state this. After I put my name on the sign in sheet I sat away from other people who also had their dogs. Of course my dog was barking at these other dogs because their dogs are barking at him. While the dogs are barking (as dogs do) this man came up to me and starting yelling for me to "shut my dog up because he can't hear his friend talk." This man was at coffee shop at the patio seating. Of course we get into it and one of the vet techs comes out and tells me she doesn't understand how people can't follow simple instructions, they do not allow people to stand outside with their dogs to prevent dog fights. And if I can't follow the simple rules she'll call the cops. I did not appreciate the attitude she had, and how she spoke to me in front of these other people, and only targeting me and my dog. Another women asked how can people hear their name being called if we're in our vehicles, and if we can put our numbers down. She interrupted the women asking the question with "WE DO NOT TAKE ANY NUMBERS! We have a mega phone and call out your name." The women also asked how can we hear you call our names when people are parked through out the parking lot with the vehicles running and windows semi up? The tech said "we go car to car incase you didn't hear". (This was NOT the case, no one went car to car, they went inside and moved on to the next list) When I was leaving the bench the tech then came back and told me that I can sit at the next bench which is by the fitness center and the coffee shop. I believe she only came back outside to tell me about the other benches because she noticed I am pregnant. I was not able to get her name because she doesn't have a name tag, and when I asked the receptionist for her name she didn't know who I was talking about even tho I pointed her out. When going inside I noticed that the girl that I had an argument with is on the surgery side and not the clinic. The employees at the shot clinic are absolutely amazing. Great customer service and very friendly. It's a shame because 1 bad apple can ruin it for everyone. I understand that it gets busy and they handle a lot of people but there is absolutely no reason for employees to target one person while other people are outside doing the same thing. If you do not want people waiting outside by the doors, there has to be a better system and should be signs throughout the building stating this rule. read more

Horrible. Horrible. Horrible! When I arrived I overheard an employee with dark hair and blue glasses telling a customer that "if she didn't like it she could leave!" Not knowing the whole situation I left my cat to get spayed. When returning, I had my daughter with me who is 7 y/o. That same employee then glared at me asking "is anyone else with you" as if my daughter was not right next to me. She then expressed that she could not be in there. I then asked what she suggested? I did not have access to a babysitter, my car was parked at the sonic next door and my cat was ready to be picked up. I then asked the employee "what do you suggest I leave my daughter in the car alone?" She responded with "well whatever you decide to do". All while this is going on a woman is yelling at a customer on the phone, laughing at him and telling him that HE isn't being professional. Safe to say these people have no respect for the people who walk through their doors. read more

I have found everyone at Valley Vetco helpful and courteous. I have been bringing my GSD Mavis here since she was a pup for vaccinations and for spaying. Everyone has been very professional and friendly and made each visit a pleasure. Most sincerely, Mavis & Venetia read more

Staff and Dr's are friendly plus they have very reasonable prices. I had my dog spayed there a month ago and all my dogs get all their shots there. As long as they are around I will go there for primary care services. read more

Contradicting. They tell you to wait in your car because they can't have anyone congregating in front of the office and yet people still line up waiting for the sign up sheet to come out. It would be smarter to have to have the sign up sheet already out so you can sign up and then wait in your car. Poor customer service. Unsympathetic staff read more

If you are looking for a place to get low cost vacinations this is the place. The staff can be a bit rude but if that is important to you then you should go else where but you will pay much more. They are also quick. We went on a Saturday and the place was packed in the waiting room but we were still in and out in 40 minutes. They don't take appointments so check their times on line because they do close for lunch. Also because they are so busy on Saturdays they may charge extra for some services on the weekend such as ear cleaning. read more

I took my 13 week old puppy here yesterday for his vaccinations and I thought they were wonderful. Very friendly, very attentive, answered all of our questions, played with our pup. The veterinarian even spent some time with my children showing them about heart worm. We will definitely be back. read more

I should have known to stick to what is great and awesome (AKA the Vet Co in Menaul) and not try something new for the shot clinic. It took them TWO AND A HALF hours to see my dogs. When I asked the reason for such a long wait for shots, the tech replied that "people are keeping the doctor too long, asking her unimportant questions." Really? Then maybe your vet should contact the Menaul's VetCo's vet and understand that this is a SHOT CLINIC, not free physicals and/or consultations! This place was quite disappointing, mainly because they're so unorganized and so inefficient in their service. Hopefully, once they get a doctor who's not a push-over, things might change. In the meantime, stay away from this place for your shot clinic. read more

The employee name Val is the worst ever. Talk about a horrible attitude! She should NOT be working with people. Not sure if she's unhappy in life, but don't take out your misery on others. Her demeanor is very obvious that she is not happy with her job. read more

The worst vet clinic!!! Do not waste your money on this disgraceful place! I would never recommend it to anyone, it was HORRIBLE!!! The receptionist was extremely nice she joked, laughed and talked with us. However the actual vet was extremely rude. My 12 year old daughter tried to calm our dog down during the shots. My daughter said "it's okay," then the vet yelled at her, and said "no it's not ok," then she returned with a nurse to HOLD THE DOG. She said our dog is WAY TO SKINNY. Even though the dog is average size, and is super healthy!!! read more

Valley Vetco is lacking in animal care awareness and insight into the situations of pet owners. It is Covid 19 season, and I am aware adjustments to service need to be made for safety, but Valley Vetco needs to rethink their "protocol". I arrived before 9 am to sign in (name and phone number. No confidentiality.) for service. I signed in on page 3. It looked like there were about 17 people ahead of me. I was told "we don't know" regarding an approximate wait time. (Something like, 'we can see X number of pets per hour', would have been helpful.) I was informed I could only wait in my car and "we will call you". The rules included I could not be outside of my car. When inquiring about safety of the dogs sitting in a car in the heat, I was told, "You have air conditioning, don't you?" I am not a mechanic, but I do not feel it is good for a car to idle with the air on for long periods of time. Also, I believe idling cars contribute to air pollution. (What about the patrons who could not afford to run their car for long periods of time?) I was not feeling good about this, but I have used Valley Vetco for many years for all six of my fur buddies, so I went with it. After periodic check-ins (with a mal attitude each time), and THREE hours, I entered the "No Sit Zone" outside of the shop. I was questioned why I was sitting in the "Zone". I explained I was waiting to be called. The young woman (same one, with an unhelpful attitude, black hair with blue highlights) stated she had already called me. I had not received a phone call. She stated she had called me on a bullhorn. (Why take my phone number?!?) I explained I could not have heard her due to being parked far from the entrance, the air conditioner was on, and the street noise from Montano. She stated, "That's why we tell everyone to leave their windows cracked." (I was not not informed of this.) I stated that I felt their system was lacking. It did not include the health and safety of the patients. I suggested it needed adjustment. She replied, "This is PROTOCOL." Now, I'm hot, tired, frustrated. My two dogs (10 years old) are hot, tired, frustrated and thirsty. No water, no apologies for the miscommunication, just a bunch of defensive attitude. So, now I am allowed to sit in the "Zone". She places me at the end of the list. I am the second to last person seen before they closed. (The last person was an elderly woman with a cane and a sob story). Total time for two dogs to be weighed, be seen (separately) by the doctor, and receive several shots: 4 minutes. As the young woman with the pronounced attitude stated, "You have a choice where you go." I will take that advice. Thank you. read more

We went in for a rabies vaccine for the dogs to be legal. So what did they do? They told my husband he HAD to have a distemper parvo vaccine and charge us 24 dollars for the shot that was supposed to be SEVEN dollars. OK everything is giving me sticker shock these days the place was clean, the computer was slow and they manipulated my husband to get more shots that rabies. I thought they were good when I was there and they were nice to me when I was upset that's pretty darn good. read more

HORRIBLE AND RUDE FRONT STAFF! Took my dog to be spayed after being given an estimate and after getting into the clinic the prices had jumped up. Technician that did the intake of my pet did not know the correct pricing. Also after faxing in my records to the clinic my dog was still given the wrong vaccine and all the receptionist could say was "Too Late!" All that had to be done was to go back in the record and change it to a 3yr vaccine. But god forbid we have her do her job!! I was told no records were needed that they would notate on my account about the vaccines. I was also told by the front receptionist that "I shouldn't have gone in there telling them how to do their job." I have been in the field 16 years and know exactly what is required. I felt that was very UNPROFESSIONAL and RUDE!! How do they allow someone like that to work their front desk or even hold a job there!! My dog had been rehomed due to my pregnancy and the technicians in the back kept questioning me as to why I was rehoming which in fact was none of their business. My dog was going to a very good home and will be very well cared for!! I received nothing but bad service from this clinic which is infact a "slice and dice" clinic. I will never return to have any further services done there. Nor will I ever refer clients to them that are financially strapped. HORRIBLE AND RUDE STAFF !!! read more

I love this vet! They are so friendly, and tell you the prices like it is, which I like. They are the most reasonably priced vet in Albuquerque. It's very clean and organized. I have never had a problem with them at all. They treat my dog just like they would their own, and try to make him feel as comfortable as possible, because we all know that the pups don't like going to vet. I Highly recommend this place. read more

I have previously taken my pets to valley vetco for services but not after this last terrible experience. I was right and early with my pup to get her spayed and to find out she was left in the kennel the whole time and last to be seen. I don't care if it's how it goes but I do not appreciate the lack of professionalism by the staff either. I called to check on my fur baby and the employee that answered was rude. The second time I called they answered laughing. Lesson learned. I am going elsewhere and to a more professional veterinary. read more

Took my dog to get chipped here for the first time and was quite taken back by how busy it was on a Thursday, but the line of customers seemed to move smoothly and the vet was very kind and gentle. The price definitely beats other places in town and you just have to go in with patience. Will definitely be a returning customer! read more

If you value your pet's health, or your sanity, skip Valley Vetco. They are disorganized, rude, and worst of all, uninformed. I would think that they would have better customer care, but the 2 veterinarians I dealt with are very rude. They don't seem to know anything outside of the scope of vaccinations and spay/neutering. When you question them, they become very angry. I regret taking my dog there for her spay, and I'll never be back I made a follow-up appointment at a real veterinarian's office, and I was told everything Valley Vetco had done wrong. At least I followed up with a real vet before my dog had become severely ill. read more

I love this place. The staff are friendly and ALWAYS willing to answer questions. The prices are also extremely reasonable! It is a walk-in clinic so yes the wait times can be lengthy. You certainly don't go to urgent care and expect to be seen in a timely manner so you should know what to expect from all walk-in clinics for humans or otherwise. That being said, I have never minded the wait and, in my experience, it doesn't take as long if you show up towards the end of clinic hours. Everyone is trying to be the first in the door and it just doesn't work out the way you think it will. The staff is always careful and mindful of my pets and I couldnt ask for more. I have brought my dogs here for 10 years and have nothing but good things to say about it! read more

This place was great. I took both my dogs for spay and neuter. I loved the service great detailed explanations for after care with my dogs. The people there were great service and very friendly. read more

I brought my new puppy here for his shots and everyone was sweet and very helpful. The vet was kind and very caring with him. I got more helpful information here than at my main vet. I really cannot say enough about the vet and her caring attitude. I did not experience anything but positive happy people who were very caring towards my puppy. I was completely satisfied with the service I received and will continue to bring my dog here. read more

The service is terrible. The receptionist/tech named Val is the most disrespectful person. In a time of need, when you are concerned with your pet, it would be appreciated if some sort of empathy was given. She disregarded us, was curt, rude and just unpleasant. When you work with the public, people skills are critical. She lacks these skills. The vet care was very questionable. I will not be returning. read more

I took my one year old female dog to get spayed and the staff and Dr. Barbara Maxam, DVM were terrific. I received several follow-up phone call from the doctor personally and now my dog is back to being her normal self. I am now going to be taking my 6 month old female to get spayed because of the fantastic experience that I received. Would definitely recommend. read more